A disgusting mobile operator, they withdraw money from the balance for services that they connect themselves, that is, the subscriber does not even know that the service has been connected to him and they charge a fee! When you write to them in support, they respond rudely and impudently! Dear ones, hire employees who have at least some idea that they work in a field where they PROVIDE a SERVICE, and they are not collectors from the 90s!
By the way, they delete messages if they're rude to you!
The Internet works abominably. You call the wizard, he comes, sets up their router, and the Internet starts working fine. They start to impose optics and a router, for which you pay 200 thousand per month, with a speed of 200 MB, after 6 months, if you want to switch to the previous 120 thousand, then the speed is 60 MB. I consider it an imposition of services and deception.
The worst service provider I've ever worked with. The quality of services randomly jumps from 1-10 . The service staff has no education whatsoever.
Customer support is absolutely not customer-oriented. When this monopoly office is closed down.
There is no customer respect, the connection is disgusting, the Internet is not working well, the operators are without manners, they treat customers very rudely, it is impossible to reach the operator in 50-60 queues, wait 35-40 minutes, the money will be charged for waiting, the bot does not work.
The Most Responsible Internet Service Provider Money Likes To Work No The 2nd Two Days There Is No Internet The Issue Is Not Solved People Think before they connect
The operators are terrible at customer service, arrogant and rude! I do not recommend buying numbers from them at all! 1155 They need to be re-trained so that they communicate normally with customers!!!
Yes, not only in one region!!! This is probably how we use the SIM card all over Uzbekistan- more than 25 GB is given for a month, but unfortunately we have to buy additional GB and there are no weakly different SMS messages with some quizzes are activated by themselves and the balance account is crying to the operator, he is in a misunderstanding saying it is not from us, etc. with the client in general they can't communicate, they say they don't like it, go to another company
They work disgustingly.
I mistakenly made a payment to another account.
They cannot return it or transfer it to my account.
They refer to the "click".
So that I demand from them.
It's a mess.
Musor prosto, 150-200 + ms, vneshka skachka skorost there is no trace of low-tariff skorost, telegram youtube also does not work stabilny, Online Game vaapshe can not be played only solidified
Very bad Internet, all the time delays, low speed, the Internet is not worth your money, I do not advise you to watch, much less buy, if you regret your nerves, do not take it
Wi-Fi is not shy, it always turns off when I called tech support, they say that everything will pass in an hour and there is nothing to be mined. I called at 19.40 for technical support, they turned off the call for me (Do not buy Wi-Fi from them)
They sell air in fact! We connected the tariff for the promotion for 200,000 and 200Mbps, but the router provided by the company pulls a maximum of 60 Mbps. And you won't be able to buy another router either, since the technology is Skratel, you won't find a suitable modem with high speed anywhere.
Constant disruptions or plugging in the Internet. GPON technology is just a name. Either the line is connected from pieces , or the equipment does not meet the stated tariff conditions , as well as the routers themselves provided by the company .
In general, I do not recommend that our home Internet in Sariosiya has not been working for 10 days and no one can fix it for us, although we left a request for uztelecom Minus one point
The Internet speed does not match the tariff! You buy more expensive, but you seem to use the cheapest! You can't reach the call center! They don't answer in chats, they can't get through on the phone! All money is withdrawn from the mobile connection for waiting on the line!
The employees are gathered by the announcement. No maintenance of any kind. The company's routers are not worth a penny. The masters are irresponsible. One star is even a lot for them. It's too much for them!
There were no problems with communication during the entire stay in Uzbekistan, and the mobile Internet (at the Milliy 40 tariff) helped a lot. The biggest disappointment is that Uzmobile numbers outside the Republic of Uzbekistan are useless: the operator does not work in roaming for non-residents, and SMS information (for example, by plastic cards) is not available to them. There are no complaints about the staff: both the employee in the office on Nukus Street and the call center operator were correct, polite, patiently explained the specifics of (not) servicing non-residents and offered to freeze the mobile number until the next arrival. But the fact that when selling a SIM card and connecting a number in a communication salon, they do not warn about pitfalls, can later become a big problem
I bought a SIM card, connected and was given 18GB for night crawling at the tariff. But even at 2 o'clock in the morning, they were removing traffic from daytime traffic. The operator said that it was necessary at one o'clock in the morning to restart the phone for at least 5 minutes. Here's the 21st century for you
I accidentally merged the account, the Internet was turned off, I asked to restore it, they refused, terminated the contract unilaterally, I ask the state technical supervision to check their activities, it's a pity that there are no competitors
As a user of their services, I can say that if you are rational and understand how the Internet works in general, then you will understand that their Internet is very good.
The worst provider if the Internet masters do not work, you will have to wait 20 days and then you need to find their numbers yourself , they will never call 👎👎👎👎
It seems like such a well-known company.
But if suddenly your package runs out of megabytes a day earlier, then fabulous amounts are written off.
I would have given the company a STAKE!
Terrible Internet quality, constantly turns off for an unknown reason! at a rate of 100 megabits, but does not even give out 50. The operators in technical support can't help in any way.
Qot@telecom, 150 min package lek rasa qotip iwlavotti the same time remains iwlami at all, man caqirse diwdi from router, masakan yacht from router qoyip Kardi
It seems that an action has been announced to get a beautiful number, but the operators do not have a list of available numbers, you have to dictate 4 digits which number you want. BUT! any number you ask will be occupied, with no options.
I called the uztelecom call center to buy a SIM card, and was sent to the office on Nukusskaya Street... It turned out that the software operators work according to their own schedule...
The Internet is terrible from 20:00 to 24:00. They say this is considered the peak time. Komon we live in the 21st century what is the peak time. We pay on time. My tariff is YANGI 4. Time of review 04.09.2022 22:37
PBX as a PBX))) there is no queue, issues are resolved quickly, there is Parking nearby. However, my mother complained that it was very difficult to reach them
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2
D3000
Level 14 Local Expert
February 10, 2023
There is no parking from the word at all! There are fewer qualified personnel than parking spaces. And, of course, there was no customer-oriented service, there is not and will not be.