Vagservice
98 reviews
December 29, 2024
Good VAG car repair service.
While passing through Minsk, I came across a car malfunction and contacted here.
I got here for the first time in August 2022 with the replacement of the radiator for my Audi.
At the end of 2024, also passing through, the service guys helped with the replacement of the hood cable, diagnostics and replacement of the ABS unit.
I am very pleased with the result of the work carried out.
They work on weekends.
I consider the service staff to be good specialists with an understanding of their business.
I recommend.
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September 2, 2024
I also have to write a review after my request for this service. It was necessary to change the two-mass flywheel + rear crankshaft oil seal + oil in DSG for Volkswagen Caddy 2015 DSG6. I stopped at this service after monitoring the service station in Minsk, realizing that the consequences of poor-quality work can be serious. There was an option 3 HUNDRED with good reviews, but it was a convenient time here. I bought it myself from the importer, where a friend works, so as not to get to the fact. As a result, the work cost me 600 rubles, which is the average price in Minsk. But there was one unpleasant moment right away. I forgot to order an oil filter on DSG, the master contacted me, agreed that they would order it themselves, having previously agreed on the cost with me, I said to look good in quality. As a result, the master did not contact me, and in fact I was charged the cost of the filter - 160p! + 25p. gasket! When asked why it is so expensive and who the manufacturer is, they said that we have such prices and the manufacturer allegedly produces VAG, to my question that VAG does not produce itself, there was no intelligible answer (actually the filter costs 50p). I decided okay, I won't swear. It was clear to me that after such an attitude to the client, I would not be served here anymore, but this is the choice of a service station if they prioritize "one-time" work with Clint.
Further-more. The rear oil seal flowed immediately. They told me to drive the car again, if it was their fault, they would change it for free, if the part was defective, it was my problem. To my question, if I bought the parts from them, they replied that then the questions themselves would be closed. As a result, I paid 530 rubles again for removing the box and replacing the oil seal, I decided to buy the oil seal from them so that there was a full warranty. As a result, they sold the oil seal to me for 228p., I bought Corteco for 120p. initially. In total, the repeated appeal cost me 790 rubles. As a result, the original oil seal was returned to me with detachment along the body, allegedly a defect. I said that I would do an examination, because if the detachment was initially, why did they put it, and then it could not appear, because the oil seal is attracted to the body. The quality engineer of the supplier said that this was the first time he had seen such a thing. As a result, after a preliminary examination, it turned out that there is a lot of sealant on the Teflon coating! Although all manufacturers strongly recommend putting this oil seal on the Teflon coating side on dry!!! It is forbidden to use any lubricants, sealants, etc. Otherwise, it will leak. And when it was torn off (and it was planted on a sealant), it was peeled off. I contacted the director of the service station, we met, not immediately, but the director admitted guilt. The money for the second appeal was returned. They showed adequacy here, the case did not have to be brought to court.
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October 2, 2024
I addressed them with the problem of injectors, or rather with their work.they had to remove them, clean them if necessary, change them, they said that the work would be worth it (150p-removal and installation, and 150p-cleaning and checking) as a result, in the evening I received a call from them saying one of the injectors is bent (a very big question how it happened) to which I replied that before lunch I told them I'll bring a new nozzle.in the morning, they called me again and said that they had done it (the question is how?) As a result, they wrote me a lot more things there. In the end, I paid 900 rubles for cleaning the injectors and removing the gasket, and after 5 hours of driving, my fuel pump leaked, as they told me, I replaced the fuel pump already from others. I rode the injectors for only half a year and drove 30t and that's it again the car is tripping
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March 26, 2024
I contacted VagService with a problem in my car, and they immediately got to work. The mechanic showed a high level of professionalism and competence. He thoroughly investigated the problem and quickly provided me with recommendations for the necessary repairs.
The VagService mechanic is such a healthy, strong, brutal man who showed deep knowledge in the field of maintenance and repair of Volkswagen brand cars. He replaced hub bearings and silent blocks with great care and professionalism.
I was pleasantly surprised by the speed with which the work was done, despite the fact that they carried out complex technical operations. In addition, their prices turned out to be very reasonable, which makes Vagservice an excellent option for car repairs.
After the repair, I was pleasantly surprised by the efficiency and reliability of the car. All the problems were completely eliminated, and since then my car has been working flawlessly.
I would like to express my gratitude to the VagService specialists for their excellent work and professionalism, and also recommend them to everyone who is looking for a reliable and high-quality service station for repairing Volkswagen cars.
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July 24, 2024
I called yesterday and arrived today.
VW Touareg 2019, 3L diesel.
Replacement of torms.pads in a circle
(zap.parts:
lane 250 bel.₽[+sensors 60 bel.₽] +
back 120 bel.₽[+sensors 50 bel.₽]).
Job:
front 70 white.₽
Back 70 white.₽
Everything was done well!
5 out of 5!
I recommend.
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October 16, 2024
The shift where Vadim, Alexander, Nikita work is very good! Thanks to them for their responsiveness and professionalism in car maintenance and solving any problem!☺️
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August 9, 2024
It is better to avoid, I applied for a chain replacement and there were vibrations on the motor. The chain was changed, but after 3 months it flowed from under the lid, and they said by vibration that the gasoline was bad and did not want to figure it out, although I drive 98 from one gas station all the time + the situation inside and around is terrible
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October 30, 2023
I turned to the service because of the convenience of the location and good reviews, as it was necessary to quickly solve the problem on a day off.
Changed the spark plugs and ignition coil. There are no questions for the masters, the diagnostician is a great guy, he did everything carefully and efficiently.
I was upset by the fact that the person who deals with spare parts there decided to sell candles three times more expensive than they cost in any online store, instead of 15 rubles, 45 rubles apiece (I checked by the article, since they gave away boxes of new spare parts).
I will not go any more, the guy from the selection of spare parts needs to work on communication with customers and the adequacy of the prices set.
Diagnostics and repair - 5 stars. Spare parts - 1 star.
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August 4, 2024
The guys are professionals in their field, the receptionist is polite, the prices are reasonable
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January 21, 2024
not only do you need to make an appointment, you need to call back 2-3 times the next day to clarify if everything is free there, but be prepared for an additional amazing price tag that will be announced to you, of course, at the end of the repair:unscrew the bolt-5p, put your own lying in the corner with a copper washer-10p, 2 holes with a screwdriver -30p.Apparently, the masters once again raise their hand for 5p, be careful.
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February 12, 2024
Excellent service, sincere people🤘
Everything is fast, high-quality and without unnecessary questions.
That's just the entrance from the barrier to the gate... It will be difficult for low cars🤣
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October 6, 2023
There was an extraneous sound in the car when driving over 40 km , I thought the hub bearing , they lifted the car to the lift listened , said not the hub climbed further , called to the car , said the noise in the box should be removed to sort out the manual transmission , the pleasure is not cheap , only the removal of 400 bel rub , left went to another HUNDRED sorted the box changed all the bearings the noise remained , I turned to the officials as a result, the problem is simple small rolls on wheels, I spent time and a lot of money due to incorrect diagnostics of the VagServise service station
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December 15, 2024
We did not find the cause of the smell in the cabin with exhaust gases (from the stove ) ! They said no reason , but there is a smell : (I do not advise
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January 27, 2024
I have been looking for an adequate service for VW for a long time, the timing belt, pump, crankshaft oil seal, oil pump belt with pallet removal were replaced, many refused to remove the pallet, because the work is dirty, the specialists did their job for adequate money. Everything is as it should be, an order, a guarantee. I recommend
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June 1, 2023
Well done guys!
Thank you so much for your help, we did everything very quickly and efficiently.
I recommend.
Alexander, I'm pressing five .
Vitaly. Bobruisk - Moscow .
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December 15, 2024
Well done. Real professionals in their field.
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January 10, 2024
I dealt with the problem of the door lock - everything is done: it was opened carefully and replaced. They also eliminated the leak of the brake fluid - they did not impose unnecessary repairs.
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October 15, 2023
Attentive attitude to the customer. They do not invent those problems that are not in the car. They do it quickly and efficiently. Adequate prices for spare parts and work.
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December 14, 2024
Excellent craftsmen . I recommend this service
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November 28, 2024
Constantly servicing your car, everything is supperless
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April 12, 2023
There is a problem with the inner seam. I bought a new one to replace it, but as it turned out, when contacting this service, the wrong one. The guys turned over the clip inside the old tire and all the symptoms disappeared (it is clear that not always, but there was a delay). Incorrectly selected passed, new, correct, ordered.
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January 28, 2023
A specialized vag service. They know their business. They solve problems quickly. But the price is not low and there is no discount for regular customers. But I constantly service their cars and serious problems are solved very quickly
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December 8, 2022
I was very pleased, I changed the hub bearing in my Skoda. I called, they said you can come right away, a pleasant price, a polite attitude and, importantly, the result, there were no problems. After the repair, they told me everything, showed me, I will stop by and advise my friends, thank you!
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December 10, 2022
I changed the discs and pads, did everything quickly and efficiently, without winding up additional work, assessed the need to repair other problem areas at my request for free. The price/quality is consistent.
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January 18, 2022
good service, individual approach, solve any problem, always help and prompt.
there was a case after the breakdown, the guys returned the money that I spent on restoration in another service, because it was far to go to them.
they removed the check that the Muscovites of NK could withdraw for a year, but the problem cost 1000 rubles. When etlm in Moscow, they tore off $ 1000 and did not solve it...
the most adequate vag service in the CIS
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February 20, 2022
Yes, these are not WV officials, perhaps they come from the officials, the approach to the client is different.
They drove a 5.0 diesel with the owner of the Tuareg, after the official service, the official conclusion is on hand, there are a lot of errors, oil is flowing from below, for replacing the battery, wheels with wear, steering wheel at an angle, camber is needed.
They don't do collapse here, it doesn't matter. According to the errors, they said they read their device, they did not print it out, they answered all the points by mistake, presumably, they need to understand in depth. As expected, I didn't learn anything new. It turned out to leak from the bottom of the valve cover from above, change the seal for money. Expected. The engine was removed earlier here and everything was sorted out, which was done ok. The engine is like a clock, the box is also.
It took an hour + or a little more ...
By mistake, another one or wiring, or a glow plug, from the words on v10 it is not critical if one candle does not work from their words.
In short, you need to invest in a car, as I understand it.
The price of the question is 14,500 tolga limit, it is necessary to buy 2 accumulators, buy 4 wheels and camber and convergence to drive, paint a car in a circle in 2008, beetles all 5 doors, for replacement, since they will come out from the words of a professional painter, I will throw money away for a year.
More than 9,000 Belarusian rubles were thrown into the car in the 11th month of the 21st year, and as I realized after the winter, the pneumatic must be done after salt, so that it would not fail in the summer outside the city... Presumably he was ready to buy a cheaper car, the client firmly stood at the price of 14,500. I have not made a decision on the purchase yet.
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September 1, 2022
Nice staff. They will answer questions in detail, select the necessary spare parts and accessories. The price is comfortable, the quality is high. I will come back again.
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March 17, 2023
I made an appointment on time by phone in advance - as a result, it was a waste of time. "I haven't started the previous car yet," the employee said, sipping coffee. A great commitment to the best. I don't care about the customers.
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December 24, 2022
Belarusians are doing well as always. We bought a car and went to this service for diagnostics. Everything was done quickly and efficiently.
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June 10, 2024
The master receiver is adequate, but I wanted to see an electrician with odis
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December 27, 2023
Everything is done competently and quickly, and most importantly on a budget!
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August 18, 2023
Excellent service, promptly solved the problem with the windows.
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May 1, 2021
I recently visited this service to inspect the timing chain for "stretching" (car - Audi A4 B8 FL, engine - cncd, 225 l/s, gen3). I was satisfied with the result - the guys conducted a visual inspection + cable diagnostics. They honestly replied that they could still ride without imposing a replacement here and now. In addition, we answered all other questions about this car. When diagnosing the engine (for a small "clatter" with the engine running), they were surprised by the method of detecting the true cause - the generator/air conditioner belt was removed, the "clatter" did not pass, then they armed themselves with a somewhat modernized medical wiretap - the one that doctors listen to the heartbeat at the reception - and with it pointed to the original source!E. of all possible methods, when some mechanism has not yet broken, but the sound "delivers", this method was really very accurate! Because not everything can be seen visually and counted from a computer. Special thanks to the guys! If necessary, I will stop by to be serviced before them. I want to add - because I myself am technically "savvy" in the device of cars - there was not even a hint that they were hanging noodles on their ears. Unfortunately, these days it's all the time, especially when it comes to really complex cars.
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January 7, 2023
I really liked it!
We quickly found the problem, quickly ordered spare parts and just as quickly put the car on the move! The prices are nice!
I advise you!
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January 25, 2024
Super VAG specialists. There are no problems that they can't solve.
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January 10, 2022
I was passing through the glorious city of Minsk. There was an unpleasant sound when loading. I found this service based on reviews. We searched for a problem for a long time, drove with the master- miraculously we heard a sound. After a detailed diagnosis, it was determined that the external drive. At the same time, after its disassembly, the clip was intact, but apparently the bearings rolled over. The item was delivered in 2 hours + 1 hour for installation. The malfunction is gone. Thanks to the team for their work!
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December 4, 2022
The work is done conscientiously , adequate prices for maintenance and repair, good luck to you guys and prosperity!
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November 4, 2021
I happened to be served in this service.
There was a problem with the fuel supply due to garbage in the tank, they removed the tank and called and said come pick up the tank and go mine it yourself, although it would seem I pay money for it, but I do it myself.
During the repair process, there were a lot of additional expenses in the form of 15p hamuts and as a result, the tank cleaning came out at 720 rubles ... after which they claimed that everything was fine with the car. But after their "repair", I lost part of the tool from the trunk, the electric seat adjustments stopped working and after 2 days the fuel pump was covered.
The service is terrible and the attitude towards customers leaves much to be desired, especially to Alexander with his phrase "I didn't touch anything, you drove her like that." It feels like it's not a VAG car repair, but a Lada.
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August 31, 2023
Good service, good specialists, the building wants to be better.
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March 19, 2024
A good man for spare parts, found what you need
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August 31, 2023
We changed the candles, everything went fine, good service.
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August 23, 2021
The opinion was twofold. Computer diagnostics were done quickly. And then something incomprehensible began. I left the car to replace the spare part. A couple of hours later, they called and said that the spare part had been changed, but it was defective. They offered to put another one on... but they warned me that if the following spare parts are defective, then I have to pay for the replacement of spare parts. Maybe I don't understand something, but of course I would like the problem I came with to be solved.
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October 9, 2023
Professionals in their field ! I recommend it to everyone
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December 17, 2023
Spare parts come out much more expensive If you order from them.
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July 25, 2024
It's all good.
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February 6, 2023
Good service, competent specialists.
My question was quickly resolved.
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March 15, 2023
Good service. I was with them for the first time. I liked the master's attitude to the work.
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May 13, 2021
The location is not the best: you leave the car and ... There is no public transport there at all. The metro is a 15-minute walk through the mud and that's it!
At the gates of the base where the service station is rented, wild and dangerous dogs that rush at customers from the dark. It's really creepy!
It's not cheap, I think the prices are slightly higher than the average in Minsk
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February 18, 2021
Excellent service, competent specialists, polite.
For half a year now, I have been periodically visiting them to fix small things, you can always call them beforehand and find out the question by phone. There was one time when I didn't even have to go, thanks to Dmitry's advice.
Respect!
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March 10, 2021
Great service. Professional craftsmen. I liked the advice on the engine. Good prices and equipment. The spare parts are right there. In the cars of the pros)
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