A great cafe for breakfast and lunch.And just for comfortable communication . Wonderful coffee. The room is small, but there is always room. Clean, cozy. The staff is friendly, no complaints. We recommend you to visit.
On Sunday evening we came to have coffee, we were met by a not very pleasant barista..
To the question "what is the difference between cheese raf and classic", the answer was "nothing, there's just raspberry sprinkles"
They began to order coffee, clarified what syrups there are, we were told "We have a lot of them") so, of course, it is much clearer what to choose. The barista did not specify whether we had coffee with us or to take away when ordering, when ready, the coffee was in cups, we clarified why it was not in mugs, to which we were answered "we are closing soon" at 20:45, well, the coffee shop is open until 22:00..
It's not very pleasant.. the impression is ruined..
I'll start with the main thing
1.Delicious coffee, desserts and croissants with filling
2. Pleasant staff who will always offer some desserts, if something is unclear, they will tell you in detail, as well as if you make an order with yourself and go outside to talk on the phone, the order will be brought to you personally without any problems
3. Pleasant atmosphere in the establishment, soft seats,clean tables and no dirt under them, pleasant music
4. You can also note an unusual, but cool, feature of this coffee shop, you can come with dogs
The place is beautiful, but there is one big "but": coffee is cold from time to time and not always delicious. After opening, I went there daily, but stopped altogether. Unfortunately, they do not stand up to competition at all
We regularly visit Vark on Novaya Borovaya. Always delicious coffee, pleasant staff. But today I was wildly horrified by the attitude of the staff.. I ordered Americano and cappuccino with vegetable milk, paid 7.50, repeated the order to the guy, as I was confused by the cost, but he confirmed that he understood everything correctly.
Next, the guy made me an Americano, poured milk there, gives it to me and starts laughing, saying "Well, is it okay?" then his partner picked it up and started laughing too ... I made a remark about the order and about the behavior, but I did not receive any explanation of the situation! I paid 5.50 extra and got my long-awaited coffee.
I never understood what it was!!
Firstly, tactless and disrespectful behavior towards the visitor.
Secondly, the absolute lack of communication skills
And thirdly, there were doubts about the payment, I paid 5.50 for Americano (although the menu says 5) and 7.50 for cappuccino with vegetable milk, but I did not find its cost in the menu…
Conclusion: improperly selected and poorly trained staff directly affects the loss of regular customers. I won't be back there soon!
A review of both the coffee shop and the flower shop. Friendly staff, delicious coffee, cozy atmosphere. There is also a flower garden in the cafe. Because of this, there is a very pleasant smell of flowers. It is very beautifully decorated on the outside. Well done!
This is my CRY for help! Please teach your staff how to make hot coffee! Coffee should be hot, but in your establishment it is always cold!!! I did not attend Cooking for six months because of this, today I came in with the hope that something had changed, but it did not happen (
I ordered a Gin and Tonic on 06/17/2024 (prepared by a blonde girl with the inscription "God" on her badge), but it was far from divine.Firstly, for some reason, instead of two slices of lime there was one, and secondly, gin was poured, it was impossible to drink, it was very bitter.
Last time Nadia cooked, I really liked it, let her teach the others how to prepare drinks)
In general, there is no desire to drink such a Tonic anymore.Thanks
I love our neighborhood and was pleased with the opening of cooking in it. I often come in, I could write 100500 reviews, both good ones and to finalize the minuses of the coffee shop, but until today I was too lazy. The franchise is cool, I like the menu, the place for the coffee shop is a bomb, there are a lot of customers, everything, it would seem, speaks of prosperity, if not for one thing! 😔 STAFF(not all, but!)I periodically feel like an employee of a coffee shop, I wipe the table, bring dishes from past customers, well, okay, just about today. Today I was just wiping the table, we came in, I see a shift of two girls. One looks sick (I don't want to talk about untidiness, I think it's inappropriate to discuss it, well, it somehow should be clear by itself), well, I think it seemed like it was a catering, an employee couldn't come sick to work in a catering🤷♀️ordered coffee, cheesecakes and granola. Then, in a loud conversation with another client, she tells that her nose and ears are sick, and that she does not lose optimism (at this time, I wipe crumbs from the table from a past client, do not distract from the conversation). Well, hearing this, we are shocked of course, we ask for another one to cook for us. Another girl always makes very delicious coffee, I am happy when I see her. Today is her last day before her dismissal😂she fried cheesecakes for the first time today, thank you, it turned out delicious👍good luck in a new place!
Oh, yes, so that's it! What does a sick catering employee do at all in the workplace???!!!🤬the client will not die if he does not eat/drink at your place, it is not vital, like water in the desert, for example. It's just a desire to please yourself, and not to cook breakfast myself, which is actually why I come to you, like many. Yes, you will lose the profit from the order (if there is no one to replace the sick employee), but you will not lose your reputation. I'll give you another chance to improve. In the meantime, I'll go to the neighboring coffee shops to forget this game.
And, well, a speedy recovery to the sick barista.
We took coffee and cocoa with the young man. I can't say anything bad about coffee, but the cocoa was just terrible, as if the powder was brewed with water and that's it. + the dishes were terribly dirty, sticky, impossible to drink. 3 stars for coffee and atmosphere
We came for breakfast, we wanted to take cheesecakes and granola. We are told that there are no bananas - there is nothing to replace them, they will simply be removed from the dish at the same price.
Seriously? When this banana makes up 20 percent of the dish in granola, will you just remove it and leave the same price? Some kind of disrespect for their visitors. I think that this is the unprofessionalism of the barista - he could not resolve the conflict situation, did not ensure the availability of products, could not replace a banana with anything, and so on.
As a result, 2 hungry and dissatisfied customers
Unfortunately, the staff is not always friendly. I ordered to try the new winter menu "spicy tangerine moccachino", the description of the drink says "spicy tangerine taste of moccachino combined with chocolate drops, espresso and whipped cream", costs 9p. it's a pity no one wrote it down and warned that it is unlikely that you will be able to finish it, as your throat will immediately burn some kind of pepper)) tangerine, as you can understand, and even more so it is not felt
there, also on the display case with pastries there was a price tag "snail with cream and raisins", but in fact just with raisins, there was no cream there either
, it was delicious only a croissant 🤣
Прекрасный персонал, заходим каждый день, иногда дважды в день. Особенно приветливые и доброжелательные девушки Анна и Кристина! У них самый вкусный кофе всегда! Если работают они , то заряд хорошего настроения и быстрая подача кофе обеспечены! Запоминают клиентов и их предпочтения!! Руководству стоит премировать таких работников!
A very pleasant cafe. Attentive staff. Delicious coffee and mulled wine. Reasonable prices. Cozy atmosphere. We had a great time. I recommend you to visit!!!
I was at your place on Friday evening 10.11, ordered coffee (the coffee turned out to be very tasty, the barista respect), but that was the end of the pleasant. Apparently something happened in the work area and the dishwasher tray, fully loaded with dirty dishes, was standing on the bar counter. A barista in an apron was washing the dishwasher (well, at least with gloves on). Apparently, because of this, the waiting time for the order increased, since before that, apparently, there was a large order that one employee was forced to fulfill. At the same time, there was a girl without a uniform in the work area and did not bother to help the barista in fulfilling the order. Is it so accepted in your country that a person can be in a sanitary zone in street clothes? I put 4 stars just for a nice barista and very delicious coffee 👍
Самая красивая Варка в городе Минске, еще и в отличном районе, приятно прийти и просто посидеть даже на террасе в летнее время, отзывчивый персонал, который поможет с выбором и подскажет и всегда отличный кофе. Вообщем место в которое хочется возвращаться снова и снова ☺️.
On 28/12/23 (13:07), this coffee shop accepted an order for an Irish Coffee drink.
As a result:
- the drink turned out to be overheated (boiling water);
- it turned out to be impossible to drink after "cooling down". (it is unclear what was in the composition and strongly smelled of alcohol).
Before that, all the coffee shop's drinks were delicious and did not arouse suspicion... The desire to visit the coffee shop is gone.
***My comment on the official response of the coffee shop:
1. Do not make "fools" of visitors, the drink turned out to be "do not understand what" (before this case I had already ordered an Irish coffee in this coffee shop - I know what the "+" result should be).
2. I already regret that I did not return the "prepared drink" to the "barista", I would like to personally find out his opinion after tasting (if it turned out to be "+", I would gladly offer to drain the cup to the bottom and would be delighted to see how the barista drains the glass =))))
p/s - I poured the drink as a result and did not waste time on conflict. Next time, I'll do it differently.
The staff is very unfriendly. For the first time I hoped that anything could happen, we are all human beings. The second time I thought it was just a coincidence. On my third visit, I was convinced that it did not seem and did not match. The employees do not even try to hide that they are not happy to see a guest right from the doorstep. Moreover, the coffee is brewed well, the pastries are delicious.
It's a pity, but I will visit other regional coffee shops so as not to spoil my mood
Из плюсов можно выделить вкусные десерты, хороший кофе и приятный дизайн интерьера. Но все это меркнет из-за недружелюбных и неопрятных сотрудниц (не все здесь такие, есть и дружелюбные, но их мало). От них веет негативной и тяжелой энергетикой, из-за чего сразу падает уровень настроения. Из-за того что им видимо лень мыть посуду, они предлагают подать кофе не в кружке, а в картонном стаканчике, а тарелки часто приносят мокрые либо с ворсинками от полотенец.
Barista Polina behaved completely inappropriately. She laughed in my face when I made an order. I will never come back here and I will not advise anyone, there are a lot of the best coffee shops nearby
К кофе и десертам претензий нет, все довольно вкусно. Но заходить в это заведение - риск, ведь вам может попасться смена с крайне неприветливыми работницами и это испортит вам настроение. Но важно подметить, что там также работает и крайне доброжелательный парень, который отлично выполняет свою работу.
UPD. В последнее время капучино стал больше похож на молоко с очень отдаленным привкусом кофе.
Часто посещаем данное место с семьей. Персонал всегда улыбчивый, сколько бы вопросов им не задавали, всегда сохраняют оптимизм и со всем помогают. Еда вкусная, сервис отличный.
Это место для тех, кто хочет куда-то сходить, культурно посидеть и зарядиться позитивом, как от сотрудников, так и от вкусного кофе с круассанчиком😀
Спасибо вам ❤️
Сколько раз ни заходила - вечно недовольные сотрудницы с таким лицом, что хочется сразу уйти. Посещала данный филиал пару-тройку раз и вечно с какими-то приключениями. Привела гостью - они ее обсчитали, даже не извинились и не предложили в качестве извинений какой-то бонус или замещение. Последний раз когда заходила, заказала РАФ. До этого было с ним все в порядке, а сейчас было ощущение, что он совсем не на сливках, а на молоке или сливки чем-то развели. В общем, красивое заведение портит человеческий фактор. Руководство, сделайте уже, пожалуйста, что-нибудь с этим. Иначе долго на этом месте вы не задержитесь, к сожалению
Thanks for the 2 cappuccinos I've been waiting for 15 minutes. We just forgot about the order. And after they were reminded, they poured coffee-flavored milk in a hurry
21.03
I ordered a double gin and tonic
The girl turned out to be very pleasant, she punched the order instantly. I made this drink in 1 minute, I strongly advise everyone to try it!!!
Pleasant personality and pretty appearance!!!
And flowers are generally fire!!!!
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Ирина
Level 5 Local Expert
May 1
For the first time, when ordering and focusing on making super hot coffee, they made it barely warm. At the same time, they took the coffee right away (it was for takeaway). It turned out to be barely warm, not that hot… They did not return.
The coffee is not delicious, although everything is always good on the Cooking network.
Today, when buying coffee, I made the emphasis clear and loud so that it was as hot as possible, it was just warm.
We also ordered cottage cheese rings. When they came to pick up the order, they said that the rings were out. We do not understand why we do not immediately inform you about the end of the payment…
Also, in both cases, the girl who took the order is always unhappy and does not communicate pleasantly.
It is a pity that the only Cooking in the area spoils the whole attitude to this network!
The atmosphere is pleasant, the decor and interior are cute. But over time, the cafe became untidy and dirty. There is no wifi, which is very strange in the 21st century. The coffee is medium.
we came in the evening - the staff behaved as if we were bothering them. it would be necessary to work on the staff
, the coffee is generally normal, the room is decorated pleasantly
Очень уютно, легкая атмосфера, доброжелательный и вежливый персонал, вкусный кофе и десерты. Хочется возвращаться и возвращаться
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А
А.
Level 3 Local Expert
February 17
Nice interior, a good selection of sweet and delicious coffee. As for the staff, I felt sad. Inattentive, they mess up with orders. They brought me the wrong dessert that I ordered. They changed it. They also brought dessert with a piece of it falling off. I asked for a change or refund. In response, the same dessert was returned to me with the lost piece, which the barista found and hastily stuck back on. There was no desire to eat it anymore. As a result, I would like to wish managers to train their staff better.
The location is beautiful, but the service leaves much to be desired. For this I remove the stars. We forgot to bring dessert twice. And once when I went to the bathroom, they took away an unfinished cup of coffee that I would like to finish.
Приветливый персонал, вкусный кофе, прекрасное отношение к собакам, приятная атмосфера, лучшие крышки для стаканов в стране!
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D. S.
Level 7 Local Expert
September 5
Sweet cocoa was ordered - unsweetened was made. Having carefully asked about this moment, they offered to redo it themselves. And as a result, pieces of cocoa lay at the bottom, they most likely decided not to stir - as they say, it's served
персонал был настолько недовольный, что решила зайти, прочитать отзывы. нет, не показалось.
соевого и овсяного молока нет. кофе отдали всем на вынос, кто после меня заказывал, а я ждала свой, смотря как мои сырники остывают.
при этом кофе нормальный и сырники вкусные.
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Ирина
Level 2 Local Expert
August 5
The place itself is cozy, but the staff is creepy. The two partners were laughing loudly among themselves, they were not serious about customers. They gave an inappropriate comment on the order (they took two croissants with them, to which the girl said, "Will you eat in dry water?"). Management needs to train staff to work with clients.
Delicious coffee, a small selection of desserts, many different croissants, there are breakfasts
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Дмитрий
Level 15 Local Expert
September 16, 2023
Вопрос к администрации кофейни:
Не хотите сделать более человечные условия для работников? Включить кондиционер в жару?
Я пришёл к вам на завтрак и вместо улыбчивого персонала увидел измождённых девушек, которые уже, в 10:00 утра устали от жары и э, само собой, настроение и вид у них так себе.
Либо персонал пеняйте иногда, делая ротацию, либо цены снижайте. А то поесть сырники из морозилки можно и в других местах.
Дополняю отзыв, тк владельцы франшизной Варки решили закупить мотива для накрутки рейтинга — так не выйдет. Кофейня ваша как была не очень так и осталась! Меняйте персонал или закрывайтесь
Good coffee and cocoa, nice staff. The neighborhood with flowers is already familiar in Voronezh
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Jully
Level 10 Local Expert
April 3
The entrance area is always very beautifully decorated.
However, as far as employee service is concerned... While we were eating, the girl treated the table, and we felt the spray of the product and an unpleasant smell on ourselves. The cheesecakes not only fell apart, but also turned out to be tasteless. I hope this is a one-time case.…