A great hotel. Friendly, pleasant staff. We checked in at night. Parking on the territory of the hotel. It is possible to rent a room for 12 hours, which is very convenient. I liked everything! Thanks!
We lived in Victoria for the May holidays with a family of 4 people in a super suite.
Absolutely customer-oriented staff, everyone who changed during these 4 days, just did well. About the room: room No. 1, on the 1st floor. The perfect bed and towels. The bathroom is immaculate. In principle, a comfortable and comfortable room. Everything you need to eat. Not all channels showed perfectly, but the staff came and debugged the signal themselves. No one had any problems with Wi-Fi, everything is fine.
Breakfast: the day before, you choose from the menu and the time, you come - everything is ready. The restaurant is on the 1st floor. There is always an empty table. Clean, neat. Since there are four of us, we tried almost everything. There are no comments, everything is delicious, hot, fresh.
We were worried about the proximity of the road, but it doesn't bother us. Compared to Moscow, it is very quiet) In general, we have something to compare with, we have been to hotels of different levels in many cities and countries, and the Victoria Hotel in Uralsk pleased us and gave us a calm and comfortable stay!
The price/quality ratio is very good. If you are from the "Revizorro" program, then it is clear that you will be able to find flaws, as well as the norm in general)
When I found out that breakfast is also included in the price, it's just a cannon!) By the way, breakfast is such that you can walk around well-fed and do things before dinner…
In general, the standards are met: you will not stay without disposable slippers, brushes, shampoos ... No, for example, a safe, a minibar, something else, but in general it's a sin to complain ... I recommend it!
This Is A Great Hotel!
Polite staff!
Very tasty breakfasts of your choice!
Excellent location for processing documents for obtaining bank cards and IIN!
Everyone who writes that it's bad is a lie, apparently competitors. I have something to compare it with, believe me, this place is very good, even for such money. There is simply nothing to find fault with . Breakfasts are rustic, like at home, yes, but this is not a minus, rather just a minor flaw. For example, I would like to have natural coffee for breakfast, or put one coffee machine in the dining room, or in each room. It would be just a super duper buzz then 🥰
And the staff is wonderful, it's nice to relax there.
Everything is just great! Lovely polite staff. A magnificent room for a very reasonable price, so that you can relax the night during your trip. Beyond praise. Well done
It consists of an old and a new building. At the time of my arrival, the new building had just started working. Therefore, everything in the rooms is new. I haven't been to the old part. The rooms are simple, but everything you need is there. There is a Wi-Fi connection. The service is normal. The breakfasts are simple, you order in advance at the reception and specify what time. The location is not very good. There are shops, but there is not much place to walk. Far from the city center. For the price and quality, it is an excellent option, if location is not important.
The rooms are clean and cozy. The breakfast is average, but there is a choice. You choose the breakfast menu in advance in the evening and prepare it in the morning. Good location. Direct road to the airport.
A wonderful hotel. I recommend it to everyone. The room is clean, the staff is friendly. I recommend delicious breakfasts and pancakes. I really liked it.
This hotel indicates everywhere that if you go to the suite, you can bring animals!
We are ready to pay extra, indicated that we will be with the dog. The day before my arrival, I called to check if we would be accepted for sure. We were told that no, and animals are not allowed to come to us! And in general, this is the first time he hears this information! Fine, but what if we had already arrived in fact and we would have been deployed at night? In general, if we eat without a dog in this gift, we won't eat anyway! There is no guarantee that you will be settled at all upon arrival!
The first impression of the hotel was normal, but when I checked into the room, the whole impression was spoiled. The floors are tired, there is a separate topic about the shower, the water does not drain, the stench of the sewer, mold on the edges of the shower. booths. The hair dryer overheats, turns off, the TV did not show well, the only thing that saves is a comfortable bed. Breakfast also wants the best...
Everything is fine, the food is good, the staff is polite, the only thing is that I stopped by at 5 a.m. and the time from 5 a.m. to 12 p.m. is considered a day and took 20,000 tenge
A normal hotel. The staff is polite, the room is clean, it is not cold. The furniture is new. You order breakfast in the evening, it's quite hearty.
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Павел Осипов
Level 11 Local Expert
January 23, 2023
A pleasant hotel. The rooms are cozy and clean. Polite staff. Delicious breakfasts
I had to edit the review: having moved back into another superior room, I was upset by the condition of the mattresses, they were lying down, as if you were sleeping in a hammock, the dip relative to the sides up to 8cm with a weight of 75kg.
I couldn't get enough sleep.
The drain in the shower hardly worked. There is no smart TV, ordinary TV shows poorly. There is no mosquito net on the windows, this is in a region full of mosquitoes and others. Breakfast is meager and tasteless. There are very few outlets.