I like everything. We have been using the services of this hotel for many years. One day I stopped in Victoria with the aim of flying to Aktau in the morning, but the city was covered by heavy snowfall and I received an SMS from the airline about the flight delay. So the girl at the reception periodically called a friend at the airport and found out the state of affairs. As a result, the lane was cleared and I flew away, but I liked such a caring attitude.
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Александр Митюшкин
Level 15 Local Expert
August 19, 2023
I really liked it.nice friendly staff.cozy rooms.the breakfasts are good.there is a parking lot.conveniently located.
The nearest place from the airport in Uralsk is a great place for transit, who follows further to Russia!
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Anonymous review
August 11, 2022
it would have been great if it hadn't been for the sudden ringing of the infernal phone early in the morning with the arrival of breakfast. You have been warned.
A wonderful hotel. I recommend it to everyone. The room is clean, clean and new plumbing, no odors. The rooms are well cleaned. I recommend delicious breakfasts and pancakes. I really liked it.
Unreasonably expensive. Old junk, not furniture. An antediluvian TV. There are no screens on the windows. There are no comments on the staff. There is a very polite girl at the reception.
The price and quality are so-so, but otherwise it's good, breakfast only covers the rest of the cons, the girls are smart, polite, well, the rooms need to be refreshed, the carpet wallpaper, the TV in general from 90 probably forgot it there. Well, it's okay to live.
The price does not match the quality. I had a superior room. He is very tired, there is an unpleasant smell in the room, the water in the shower is accumulating, it is unpleasant to take a shower. There is some equipment with gas near the hotel, it is impossible to open the window, it smells of gas.
The rooms are noise-free, all sounds from the next room are audible. It's very noisy along the road. The lobby has a smoky, unpleasant smell. Without asking or knocking, they open the door and show other people the numbers. The breakfast is hearty and delicious.
The hotel is old, the room smells. All the furniture is old, the TV is from the last century. In fairness, it can be noted that a similar picture is found in almost all hotels in Uralsk.
The girls at the reception are responsive, but the service suffers every year.Despite the fact that the linen is clean, the rooms are dirty, the maids do not cope with their duties. The dishes in the rooms are dirty, there is dust and cobwebs in the corners, the carpets are not vacuumed, the refrigerators are dirty.It would be possible to put a cooler and a microwave oven at the reception, otherwise we often stop by at night and it would not be superfluous.
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Михаил
Level 2 Local Expert
February 9, 2020
This is a very good hotel, and the administrators and the girls who work there are friendly, nice, just super cool