Vita Haus
42 reviews
February 10
We were satisfied))) The apartment literally has everything for a comfortable stay, separately pleased with a large TV and branded bathrobes) Everything is clean and cozy, thoughtful and maximally prepared for the guests' stay) I also liked the location: in the city center, near cafes and shops.
We will come back again and recommend it to our friends!)
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August 1
The expectation and reality absolutely do not correspond. It's very dirty, just disgusting. It's good that we were in the car and had dishes and bed linen with us. Wi-Fi is declared, as a result there is no Wi-Fi, the TV is only 1 channel. Tap water drop by drop. The refrigerator is buzzing like a steam locomotive throughout the apartment. We had to stop because it was late enough and we didn't have the time and energy to look for something decent. Definitely, we will never contact this agency again. I attach a photo of expectation and reality
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October 8
The apartment does not match the description. Except for the location. Saving on everything absolutely. It's very dirty and squalid. There are no basic necessary items. The shower is broken, washing is a problem. And the shower stall itself is like a dumpster. There is no closet where you can hang things, respectively, hangers too. There is a gas stove in the kitchen, but no matches. And if you want to cook something, you just can't turn the gas key.
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January 14
Clean and cozy apartment. Contactless check-in. There is everything you need for a comfortable stay. And another nice bonus, there is a projector in the apartment, watching movies on it is much more atmospheric and cooler than on a TV. We will definitely come back again!
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August 16, 2023
The loft-style apartments left an incredible impression on me. The perfect combination of modernity and industrial design creates a unique atmosphere. The equipment, including a washing machine, iron and kitchen utensils, provide complete comfort. The staff is attentive and hospitable, always ready to help with any questions. I especially liked the possibility of remote check-in. This is really a great place for those who appreciate comfort and style.
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June 21
We rented a Cinema apartment from you the other day, we were surprised that the photos correspond to reality. The apartment was clean and cozy, with a design and beautiful renovation. I was especially pleased with the movie projector - it was a real movie at home, I recommend it)
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September 29, 2023
We stayed in branded apartments from the Vita Haus company. We were satisfied with the quality of service, very competent managers. The apartment is comfortable, clean and cozy. I was pleased with the presence of new household appliances in the apartment.
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February 14
Cozy apartment in the city center. Everything is clean, well prepared for check-in, special thanks for that. Very high-quality service, detailed information and a quick response from the manager. Recommend 👍🏼
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November 14
We stayed in many cities in apartments, these are the first who disappointed us (no service for such money, the projector did not work, there is no hair dryer
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February 10
Everything is absolutely consistent with the photos. Very clean! Very cozy! And warm. We arrived late in the evening, checked in without any problems. Clear instructions on contactless check-in were sent. I liked everything very much! If I'm in Petropavlovsk again, I'll come back here!
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December 10
It was filmed for a day. The apartment is clean and well maintained. No foreign odors. I liked everything. I recommend it!!!
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August 24, 2023
I would like to express my deep gratitude to the VitaHaus Apartment Bureau for the incredible stay in their apartments. In every detail, there is concern for the comfort and coziness of the guests. The apartment provided me with the most comfortable space, where every room is thought out to the smallest detail.
I especially liked the atmosphere and the style of the decor. Upholstered furniture, high-quality lighting, and a well-equipped kitchen create an atmosphere in which it is pleasant to spend time. All the household amenities were at hand, and I felt at home.
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August 25, 2023
Good evening! I want to share my pleasant impressions of the apartment I rented for a day. When I looked at the photos of the apartment and the detailed description on the website, I really liked this option, although even then I did not expect that everything would actually turn out to be even better than in the photos.
I needed a studio apartment in order to spend the night here, as there were no tickets for the evening train. In principle, I was ready for this, so I provided in advance the opportunity to stay for a day in a rented apartment.
Well, what can I tell you about this wonderful apartment? :) It is unlikely that anyone will be surprised by the presence of a wide double bed, a TV and kitchen appliances. But here, all these appliances and pieces of furniture were just in perfect condition, as if they were brand new. Free Wi-Fi and air conditioning were an additional reason for my joy.
I would like to express special gratitude to the owners of the apartment for their impeccable cleanliness.
I was completely satisfied with the service, if necessary, I will use the daily rent again.
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November 9, 2023
In general, the daily apartment rental company made an impression of reliable and high-quality service. I am happy to recommend it to anyone who is looking for a comfortable and carefree accommodation in the city of Petropavlovsk. Thanks)
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October 1, 2023
Psychological comfort comes first. The rooms are very nice and clean, the design is very comfortable, the reception staff is also excellent and the room service is very fast
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October 20, 2023
Booked an apartment with my wife at your agency. The romantic evening was a success, thanks for the polite service, the apartment was picked up quickly, the quality is top. The best in the city.
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October 12, 2023
I booked an apartment for a month. It got better that the staff is very responsive. Any of my questions were answered quickly, and all requests were fulfilled promptly. Thank you
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October 4, 2023
I stayed in the apartments of the Vita Haus company, everything was at the highest level, the rooms are very cozy, beautiful and clean. I want to express my gratitude to your company
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October 28, 2023
We often come to visit relatives. In order not to cause discomfort, we always rent a separate apartment. And always through this agency. It is convenient that there is remote check-in and payment by cards of any bank.
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October 20, 2023
Booked a room for two. The staff is polite, will solve any of your problems, the rooms are cozy and clean, there were no unpleasant surprises. In general, I highly recommend it
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June 2
Excellent service and good apartments. This is not the first time we use services for ourselves, family and friends.
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July 1, 2022
For the first time in my life I had to rent an apartment, as it turns out that hotels in Petropavlovsk are rare, I called everything-everywhere is occupied. And there are few of them. I went to Booking.com I saw an ad with a beautiful Loft-style apartment, it suited us quite well. We booked, indicated the time at 16.00, and received confirmation of the reservation. After a while, a message arrives that the apartment is occupied and they can offer another one. How is this even possible? Or is it such a lure? Well, we agreed to another apartment, there's nowhere to go. And it turned out that these are apartments from this agency. As a result, on Booking.com this organization indicated that it was not they who refused us accommodation in the apartment we had booked, but we did not stop by. What was it for? Why all of a sudden? Why do I need such a reputation for booking if they are blatantly lying, putting up apartments that they are not going to rent? And then they make customers unscrupulous tenants.
As for the apartment, which was then offered to us: I think the price is too high. Yes, the apartment is clean, but the bed, towels are pretty old, the dishes are about nothing. There was only one set of bedding, although we indicated at the time of booking that we needed 2 beds. Price 20900 - studio apartment. We rented a much better hotel with breakfast in Nur Sultan for such a price. And in Almaty too.
I wouldn't have written a negative review if I hadn't seen such brazen behavior on Booking.com .
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June 11, 2023
We are contacting you for the second time. There won't be any problems. Friendly staff, select apartments according to the client's requests. We will be back in Petropavlovsk and we will definitely come to you!!!
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May 31
I really liked the apartment) there are no complaints, there is everything you need, I recommend it
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October 12, 2023
Clean, modern, cozy apartment. There is everything you need to stay
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February 3
Nice apartment! I'm glad I stopped here.
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October 17, 2023
I was passing through from Almaty. The apartments are not bad. I liked everything.
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July 26, 2021
I do not advise anyone rude managers the quality of service is zero🤦♀️in the middle of the night we moved from the road to another kv because there are many disadvantages in this kv, but however in that one it is not better than the kv economy class, but they handed it over to us as comfort for 8500 and made discounts of 1000 🤭 7500, and they cost 6500 day managers themselves are muddled ok lan earned well done. In KV, the bed linen is damp , one towel is dirty, there is no toilet paper knife , the smell from the sewer for the whole KV is the most terrible thing that they did not react super 👍😄👏. We took off the kv at 9 pm , but we were not notified that the estimated time was before 7 pm. As a result , 1000 tenge was charged for an hour , this is their discount😄per day in such a kv mv they gave 8500 it 's not worth it . People go to the park house, everything is at the highest level, the staff is always polite, clean and cozy, the price corresponds to the quality of service, it's just that there were no quotas available that day. Witta House, your advertisement is your mask and it has come off. Change the staff, maybe the service will get better. Good luck
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March 30, 2021
During trips across the Russia-Kazakhstan border, I often had to contact Vita Haus. Overall, the impressions were good. The apartments were provided clean and tidy. Thank you for showing respect to customers!🙂🎈
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February 27
We often rented apartments in good condition and clean
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November 21, 2022
An excellent agency. The apartments are clean and cozy
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June 21
Expensive dirty
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February 20, 2019
I do not recommend contacting this company if you need accounting documents. I rented an apartment on Fri in the evening, asked to make documents for reporting, they said OK, but on MON, since the accountant is on the weekend, I couldn't wait until MON, so we agreed that they would send scans by e-mail. As a result, there was silence on MON, I called, I got the feeling that they had stupidly forgotten about me, but then the most interesting thing happened. They write in TUE that the documents are ready, I duplicate the mail and wait again. And again, that's right, silence. I'm not joking anymore, I'm writing on arrival, where are my documents, they're ready, you wrote it yourself, so throw them off, but this time they decided not to answer me at all. I'm calling, they don't answer the phone. As a result, I turned to another of their offices, explained the situation, and exactly the same thing happened, no response, no documents. Now I can't report to the accounting department, I lived at my own expense. Neither I nor my colleagues will stay at Vita House anymore. Be vigilant, the company's employees are not adequate, they cannot do basic things. Well, do not reply to messages and do not pick up the phone, this is aerobatics.
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December 5, 2021
Saving money. There are many apartment options.Safety.Document verification.
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March 20, 2021
I don't write at all to Vacap, they respond rudely, communication is not what, then why put up the Vacap number, I ask for prices and in response silence
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January 25, 2021
7 thousand. night....7 thousand Carl! one room without a washing machine was still on the street -30 and there the balcony door did not close until the end!!! I do not recommend it!!
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August 4, 2021
I took off three times and was fined three times for long-broken things and so on (
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March 5, 2021
The conditions with the price do not correspond to the electronic item are not available
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January 14, 2020
A terrible office!We rented an apartment there, the light doesn't work!It's cold in the apartment!We waited an hour and a half for the courier to rent the apartment!
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January 15, 2020
Just a great place to find an apartment by the day and by the hour, as well as a place of work🤙🤙🤙
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February 23, 2020
There are very nice apartments.
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January 17, 2020
They rent apartments)
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