VitebskAutoCity
103 reviews
August 31
I do not understand people's reviews about the availability of tea and sweets at the service station, where other services should be provided …
They were serviced 3-4 times at this service station.
Bodywork and painting .
Bodywork on my car took almost 2 months, or rather not like that, the car stood stupidly while the cars of friends, friends of other friends, etc. were being driven.
After the arrival and the trial, the process went to a hundred. I was able to get behind the wheel of the car after almost 3 months, thanks for not walking all this time.
This year I had to apply to paint the door ( we drove into the parking lot ), the door is broken in a different color 🤦🏻♀️
I add that on 19.08 they drove the car to ALTER THEIR POOR-QUALITY WORK. They promised 2-3 days of repair, on 23.08 at about 18.00 an employee Grishin O.E. dialed and in a dissatisfied tone told him to come and inspect the car. We were able to arrive only on Saturday, the color became much better, but there was a dent in the central part of the door. We made a note in the act that we are taking the car, but we do not agree with the quality of the repair. They did not leave the car because of the lack of specialists to eliminate the defect, as well as because of the incomprehensible appearance of dents that did not exist before the repair and which appear miraculously at this service station.
They drove another car, the planned entry was for April 20, as a result, they drove it only on May 16 !!!
The scheme is the same, friends of friends …
Now it's July 5th, of course they still have the car....
Supplement from 19.08
Repairs are hell, there's no other way to say it.
A car with a damaged front was driven, in fact, they just ruined virtually the entire car!!!
The roof was supposed to be made by unpainting dents ( there were 2 dents in the front).
Without my knowledge, the ROOF was COMPLETELY PAINTED, the ceiling in part of the cabin was broken so that when performing dry cleaning, the ceiling leaked (photo attached). We agreed to repair the damage, but without installing the ceiling. Upon my arrival, the ceiling was already installed, the color on the roof became 400 microns, which does not correspond to the factory color and indicates the presence of a large layer of putty.
The same story with the hood: a new hood was provided for coloring, when removing the hood, the staff broke the fasteners. The agreement was to fix the damage, but not to carry out the fasteners until my arrival. In fact, the hood was installed without my presence, and a request to remove it and show how it is fixed was refused.
During the repair, no one covered the salon, a layer of peeled putty, primer and paint was a "bonus" in the cabin.
Why are we doing it there?
At least they give a guarantee for their work .
And there is not much desire to drive somewhere to Minsk.
We personally have questions for the director, who allows himself to so brazenly use his official position, scoring on scheduled records (according to the employees of this service station), as well as for employees who stupidly fail either because of workload, or from unprofessionalism.
Photo: dents in the roof, the current ceiling, after their repair, a finished car with stains on the hood and a "clean interior"
But after contacting the director, the salon was dry-cleaned, but before contacting him, there was a refusal to bring the car into an adequate condition.
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September 15
A pleasant car center and its staff. I have repeatedly applied for repairs, including insurance. The quality of their work is remarkable, they do everything within a clearly agreed time frame and hear the client's requests. I definitely recommend you to visit, if necessary, I will contact them again.
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August 22
The car dealership is super. People are treated with respect, they will tell you everything, they will show you, they will consult- well done.
But the service sucks. The car was taken away, there was no information about the breakdown during the repair. They will keep the prescribed time according to the regulations for repairs and only then they will come out to you and tell you that it is broken and you need to wait for spare parts. Just sit in a car dealership for 5-6 hours in vain, and walk home.
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November 30
I repair the car only here.
After several attempts to try somewhere
else, I returned here.
The attitude is good.
There is a history of past repairs.
A comfortable waiting room.
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October 17, 2023
I applied about painting a car. Everything worked out: a friendly atmosphere, attention and an individual approach to the client. Patience and accessible explanations of a competent and knowledgeable manager! And as a result - the machine is as good as new! Many thanks to Oleg Grishin and the whole team! Success, prosperity, maintain your reputation and make your work happy not only with its availability, but also with a decent salary!
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January 5
I was on the diagnosis by appointment. Everything is clear and on time, the cost is adequate at current prices.
From the pleasant: fresh coffee beans, free wi-fi, waiting area, attentive receptionist (sha).
From the cons: 1) the master's too pedantic approach to filling out numerous acceptance papers. 2) Not every entrance has an urn.
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June 9
We bought a used car at this dealership, we left extremely positive impressions from the trade-in department, we are very grateful for the help and excellent attitude. Also, now we are regular customers of the service, we have already applied more than once and all the work is done perfectly, and we will continue to service the car here
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September 10
Great place!!! They give out rear windows on Coolray (130 BYN) for almost nothing. They say that it is not the original, but there is every reason to believe that it is the original😉
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May 10
I am very grateful to the company's management for their quick response to my feedback. All my wishes for car repair were taken into account and fulfilled as soon as possible. Thanks again.
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September 26
Terrible service. They do basic things for a very long time. You can't wait for feedback, you always have to call yourself.
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April 21
In comparison with 2021, a large selection of cars has changed for the better, competent specialists in the sales department of HAVAL, JETOUR, in particular Denis.
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April 20, 2023
We express our great gratitude to the salon, and especially to Anastasia and Denis.
And also to Vladimir, who are far away now, but at the same time has always been in touch with us.
They are professionals in their field, they treat their work with full dedication.
We helped with the choice of a car and paperwork.
Everything is at the highest level. Many thanks to the whole team for purchasing our photo.
This is the second car purchased in the Vitebsk City salon, we are very happy and grateful to everyone.
Prosperity to you and more new customers.
THANK YOU VERY MUCH FOR EVERYTHING.
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August 13, 2023
I would like to express my gratitude to Oleg, a specialist in body painting, to all the repair staff, for the efficiency in repairing the car exterior mirror,painting and installation.Everything was done at the highest level, thank you very much and to reward the guys with a prize, there are few such specialists.Vorobyova I.B.
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November 13
In principle, a good salon, they consult in sufficient detail, I will not say about the service yet, a little later
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November 17, 2023
Excellent service. Quickly and more importantly, the spare parts were picked up correctly. The prices are normal. The work was done in an hour, I didn't even expect it. I thought it would be necessary to leave. I applied for the first time on the recommendation. Now I will service the car here. I'm just tired of other service stations in the city (
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August 18, 2023
Alas, I think that they will never learn how to work perfectly here, perhaps well someday, but so far only satisfactorily, for six years I have applied twice, and both times I was not completely satisfied and witnessed the dissatisfaction of other customers, the service is polite, but I would like the service to be performed as well It's supposed to
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January 4
The owner of the KIA car. No matter how many people have contacted the service center, it is always busy and no one is in place. They don't call me back. Disgusting!!! Hire additional people if you can't cope! So that your customers do not apply to Minsk for service!
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May 31, 2023
A multi-brand salon with good quality of service and service. For about 8 years, the car purchased from them has been serviced and repaired by the masters of this car dealership. There are no complaints about the service time, the prices are reasonable, the staff is not intrusive and friendly.
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December 26
Thank you for the prompt resolution of JAC warranty issues!
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February 21, 2022
Communication with the salon staff lasted 2 months. Salon staff: highly qualified, experienced, polite, respectful and unobtrusive. Communication for the most part takes place remotely, without problems. The selection of products corresponds to the information available on the website. The waiting time is minimal. The service time is agreed in advance and corresponds to the actual one. For nonresident visitors, the location is definitely advantageous, it is located outside the city and does not require a visit to Vitebsk. We got to the salon by car from the center of Vitebsk in 15 minutes.
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November 10, 2023
Before visiting, I didn't know that so many cars were offered. I learned about some new brands for the first time (mostly Chinese). Polite staff provided all the information.
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August 14, 2023
I serve Kia-sportage here, the warranty ended in May, I plan to continue to serve here. The attitude is good. The last few times one locksmith served, I liked it, I was present myself. The masters at the reception are smart.
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January 26, 2023
Good day to everyone. Alfa LLC expresses special gratitude to Andrey Stolyarov for his prompt and professional attitude to customers.Thanks to such employees, a positive opinion about the company and recommendations to other clients are formed.
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September 17, 2022
After buying a car in this salon, we service the car here, thank you for the professional and high-quality service. Thank you for the work of Timur Trutchenko, everything is clear, clear and to the point)
We are satisfied with the quality of service, thank you.
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October 19
Everything is fine, professionals!
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March 28, 2022
I really like the atmosphere and service in Vitebsk Automobile. As a woman, it is convenient for me to entrust all the work on oil change, brake fluid, etc. to one hand.
You can make an appointment, you can just come.
It is convenient to wait, they serve quickly, communicate affably, and advise on all issues that arise.
They select high-quality and at reasonable prices.
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December 23
Thanks for the work, you guys are the best
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September 5, 2022
A warm welcome, we are ready to make a discount and sell cars even to citizens from Russia. The car dealership itself is quite cozy and tidy. I came to find out if KIA is available and at what price. They suggested where you can have a snack, there is a cafe Koltsevaya nearby, well, it's very tasty!
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December 19
The service is on the level, I trust.
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December 10
Good sales managers
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June 13
Everything is very cool, according to European standards!
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September 5, 2022
Spacious showroom. Cars can be "felt". I was on IT. It was done in 1 hour and 20 minutes. There are no complaints. The waiting area is comfortable. There is a coffee machine and a toilet.
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February 1
Good service. Tea, coffee. There is a shortage of cafes.
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May 2
It's all good. Polite staff
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August 28, 2022
I found out in time that my Haval can now be driven here, and not to Minsk. Saved a lot of time and money.
Well, the staff does not disappoint: they worked perfectly, all questions were answered in detail.
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February 22, 2022
for the 3rd time at the diagnosis, the staff is polite, there is coffee in the waiting area! Waiting is different, they try to be fast, but it happens differently! They offer to call a taxi to the city on a one-time basis, or from the city if you wait a long time!
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December 30, 2023
Recently we did THAT. The staff are friendly and friendly, but the cost of changing the engine oil has let you down. With the oil filter and the work, 80+ rubles came out.
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June 6
Yana is an excellent specialist 👍🏻
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October 11, 2023
Friendly staff. We answered all the questions. I recommend
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June 19, 2022
It's all good. Polite staff, good quality of work. I have been serving here for more than a year.
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September 10, 2023
An excellent dealer, to my surprise. From the sales department to the service
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September 1, 2021
The work of the Geely car dealership is good: an active manager who answers any questions and shares his impressions of the operation of this car, a free test drive without an appointment and queue. At least, there was no question at the purchase stage.
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October 29, 2023
In general, I liked everything!!! I recommend it!!!
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June 22, 2022
A good car dealership, courteous staff. If you already find fault with something, it's that it takes a lot of time to get a car)
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June 17
Everything is as it is written
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April 9, 2023
I applied to the body shop, a paint job. I liked it, quickly. There were no joints.
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June 11, 2022
Everything is on the level. Excellent quality of work. The staff is very polite))
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May 1, 2022
I was. I bought it. Stanislav helped - he advised, prompted, conducted the transaction, informed, kept up to date.
The service contacted the alarm regarding the issue of the SIM card - they recorded it, warned about the time of work, clarified all the details personally during the conduct, and did it before the stated deadline.
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July 3, 2023
A normal car sales and repair shop.
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July 27, 2020
4 years ago, I applied to the paint shop to paint the door, partially the thresholds and the wing. I paid then in the region of 500 USD. The quality was satisfied.
Later it turned out that when disassembling the door, the waterproofing film was roughly torn and then not sealed, which is why water began to enter the cabin during the rain. Naturally, I had to fix it myself (they did not undertake it). But that's not the worst part.
Not so long ago I noticed that the mirror wobbles when folded. I decided to figure out what's wrong. When removing the mirror, it turned out that a piece of the bracket was broken off, where the bolt enters, and then sealed. Apparently, after a while the glue moved away, so the angle of the bracket began to wobble. In addition, the bolts that attach the mirror to the door were completely cut off. I had to cut them off to remove the mirror. As a result, today I order a mirror for 92 rubles - and this is Patron, the cheapest option that may not be suitable. Of course, after 4 years, you can no longer make a claim. And if you present it, they will say that it has already been like that.
The result is a scam for a hundred rubles at best. I will not apply anymore.
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