Hello! We would like to express our gratitude to Vladislav Tur for the inter-class trip Riga-Jurmala. I liked everything: a well-designed program, excursions, a comfortable hotel. Special thanks to the accompanying guide Julia, a professional in her field, a positive, charming girl, a guide from Riga Andrey, a driver Sergey, wonderful people who made this weekend unforgettable for our group! All the best and prosperity to the company! Easy tourists! Well, for us, tourists, interesting new tours! We recommend the company, we are already going on another tour with Vladislav. Thanks! Tourists from Minsk and Gomel.
Riga-Jurmala is the best route for a weekend tour. Everything is organized clearly: exciting excursions, free time. It was October 26-27, the weather was warm for October, but the guide built the route so that we alternated a walk through the streets and closed locations to visit San.rooms and warming. There are trams running from the hotel, you can choose the program for the evening yourself: shops, walks, cafes. The maintainer explains everything in an accessible and understandable way, there were no additional questions. The drivers and the accompanying Dmitry worked professionally.
We were satisfied with the trip, we recommend it!!!
Many thanks to VladislavaTur for the organization, support and logistics of the trip to Riga-Jurmala.All expectations coincided, indeed "To fall in love with Riga in one day!" SPECIAL thanks to the accompanying Julia!! A cool professional! Everything is clear and at the same time unobtrusive! A rare and sincere escort! Thanks!! Everything is great! The aftertaste and amber impressions sparkle even more!!
Hello! Today we returned from a trip from Riga to Jurmala and in hot pursuit I would like to thank your company for a wonderful weekend. Many thanks to the accompanying Julia, everything is very clear, everything is on time, good advice on places to visit, organized border crossing with a clear plan of action))), super responsible in her work!!! And our drivers are Sergey&Sergey is a great fellow and professionals in his field, the road was quite fast and comfortable.
And of course, the wonderful guide Natalia made our weekend interesting and informative.
Thank you, Vladislav Tur, for organizing interesting tours, because sometimes you want to change the picture and get away from everyday work.
I was on a trip to the Yaminsk tour..Riga...Jurmala. I liked everything very much..a wonderful eventful program. A good hotel with a delicious breakfast and the same high professionalism of the driver and accompanying Julia..she skilfully guided us through the route, easily solving small and large industries..I am looking forward to the next trip at the end of December
Thank you for a great vacation, for the positive on the trip, we are going with you for the third time))) the hotel is conveniently located, you can walk to the center for 40 minutes, you can take a tram or bus to the center. There is a hit-type store about 15 minutes away, a little further from Lidl, you can buy something for dinner. We don't get bored in Jurmala either. Back to the good shopping center
Excellent relocation arrangements and a comfortable new bus. The drivers are reliable, polite guys, professionals in their field. Thanks to them and Dmitry personally accompanying them. Our vacation ended perfectly thanks to you!!! A huge thank you from Galerka on 08/21/2024!!! Success and prosperity to your company!!!!
This is not the first time we use the services of this company - all expectations are 100% justified!
The company's managers always offer excellent last-minute and relevant offers! Excellent offers will be prepared individually for you! The rest has always been successful! This year we went to Kabardinka, the Constantinople hotel has never regretted that we chose this particular hotel, clean, comfortable rooms. The food is delicious.
Thank you so much for this approach to your business! It is clear that people love their work, hear customers and try to satisfy their needs as much as possible!
For the next round - only with you!
We traveled 30.08. with Vladislav tour on the route Riga-Jurmala. Everything was perfectly organized. Fast border crossing thanks to the correct actions of the tour leader Julia. Many thanks to the drivers for comfortable and professional driving. We will definitely contact this company again. Thank you for the rest and positive emotions.
Hello 01.09 we went to Kabardinka, Sofia hotel.
I really liked everything, I want to go back 😢
Accompanying Elena and the drivers, they have great respect.
The guest house, the sea, the sun, a barbecue in the evenings is just in the heart.
The sea is clean, warm, and the weather is beautiful.
Thank you for your work, our vacation !!!
We appreciate what you do for us
Hello to those who are planning to relax with Vlada tour and those who are looking for options)I can confidently say that I would contact this company again. If someone is writing a negative review about Dmitry's escort, then I can say with confidence, thanks to the discipline, we arrived early, the whole day was at our disposal. The buses are new, yes, the place is a little short, but everything works.The seats are comfortable. Tourists, I really, really recommend this tour. You will come to a beautiful resort with comfort, without exaggeration)Thanks to Vlad Tur for the fact that everything that is negotiated is actually being implemented.🥰
I have been on tour with this company three times. Julia accompanied us 2 times, and Dmitry once. Everything was always at the highest level, even if there were failures due to passing the boundaries, the timing was arranged so that we did not waste any extra time, everything was optimized as much as possible. Good buses, hotel, guides. I liked everything and the favorable price, which is important. We will also contact this agency for tours. Thank you for our positive emotions and impressions.
Amazing guys, we went with them to Riga on 26.01!It was very interesting, comfortable, as if in a big family, I did not want to part at all.An interesting travel format!Thanks a lot to Dmitry, he prompted and told me everything, the trip was in one go, great mood and bright emotions! A NEW comfortable bus and wonderful friendly drivers! I recommend this company for a wonderful vacation!!!! And Julia organized everything clearly and concretely, and all the information was delivered to the tourist on time!!!!
A well-organized tour to Riga. Over the weekend, you manage to visit Riga - walk in a wonderful company with a guide around old Riga, walk along the winter Baltic Sea embankment in Jurmala, breathe in the fresh air. Respect to Dmitry!A professional in his field. I helped with advice and business. According to the program, everything is so clearly debugged. And most importantly, the afternoon is reserved for personal time. And it was very important to me!
Hello, 08.06 we went to Kabardinka, to Constantinople, and the soul still does not let go, we want more, sooooo liked it, the bus and co-driver Dmitry and two drivers Dmitry aerobatics, guest house, room, food, barbecue in the evenings are just super, rested body and soul. The sea is clean and warm. Thank you for your work, for our vacation. We fell in love with Kabardinka. We want more!!!
Good afternoon))Thank you Julia and your travel agency for a wonderful weekend in Riga and Jurmala, everything is thought out at a high level, as it always was with you))It was a mini vacation based on emotions and impressions😊
Vladislavatur travel agency and a failed trip to Riga (Thank God) with this company.I've read a lot of reviews and it's immediately clear that all the negative reviews about
this company are false.Julia is a declared boor, well, or an overly emotional person)she will be rude to you as soon as you start asking uncomfortable questions, God forbid ask about negative reviews -get the full program and be sure that you will be denied travel services due to personal dislike of Mrs. Julia. "I choose the tourists and I decide who goes with me"))- her words.There will be more respect for you at the market in Minsk than when communicating with this lady.The queen of tours), who sees competitors and enemies everywhere.The culture of communication, service and attitude towards tourists are felt even before departure and if you dare to ask uncomfortable questions you will be crossed off the list)In a conversation with me, Julia claimed that the partner company Cactus Tour provided her with screenshots of correspondence and my last name...I found out that this is not the case, because if it were, it would be a violation of the law on personal data.It's just that if this happens at the stage of a preliminary conversation, I can imagine if you have a real claim about the tour, what you will hear in response.Well, she also allowed herself to call other travel agencies to announce my last name and declare that I would not be on her tour.Very strange behavior.
Of course, I will go to Riga, the light did not come together like a wedge) and I will definitely write an honest review.
If it were possible to put 0 stars , then it would be so . Disgusting travel agency! The girls who sit there are rare boors. We applied there for a tour , but by coincidence refused for a month , the contract stated that the prepayment would be refunded, but they started feeding us breakfast, that the rooms were not sold , but according to our information they sold out almost immediately. As a result, two weeks later, we were refunded this prepayment and not all of it, but they returned 50% of the amount, ruffling our nerves. Think about whether it's worth going there if you want to be bullied and even blamed.
On behalf of my family, I want to thank VladislavaTur company for a perfectly organized tour to Riga on 26.01. Especially Dmitry, the head of the group, for the clear organization, assistance in crossing the border (one person from our group had problems crossing the border), but thanks to Dmitry everything was resolved, for good advice. To Andrey's highly professional guide and just a smart guy. The volunteers are masters of their craft, the bus is comfortable and clean. A good hotel, a varied breakfast - not far from the center. The whole tour passed without a single slip and problem. Everything is clearly debugged and I recommend everyone to use the services of this company. Excellent price-volume ratio and quality of services provided, well-established professional work. Thank you for a wonderful weekend!
Good afternoon) VladislavaTur was on a Riga - Jurmala-Vilnius tour with the scent of the sea. It's a delight. Thanks to Julia for the tips on the tour, I ordered the tour remotely from another city, everything is comfortable and convenient, I did not have to go anywhere) Hotel accommodation in Riga is clean, cozy, very warm, varied breakfast. Excursions from Andrey are interesting and absolutely enough to get to know and fall in love with Riga and Jurmala, a coin was also thrown into the sea in order to come to Jurmala in the summer. Our escort and drivers have a separate respect - well done, everyone knows their job. Thanks
We would like to express our deep gratitude to Dmitry and two drivers Sergey for understanding and support! Thank you so much for the services rendered! The Yuzhnoye Hotel is just super! Thank you very much!
We went on a tour to Moscow with this company in December 2023. A separate respect should be expressed to the drivers. And that's all the good that can be said in the end. During the night crossing, the accompanying person did not consider it necessary to announce sanitary stops earlier. When buying the tour, it was announced that it would be possible to have breakfast in one of the establishments according to the program, as a result, breakfast took place at one o'clock in the afternoon, while the cafe group was not expected when we came for breakfast-lunch, it was already set for other tourists. They didn't want to take it, they snatched the plates from under their noses. Question: why was it not organized? Before that, the whole family left the tour on red square without waiting for it. The excursion to the Cathedral of Christ the Savior took up to 30 minutes practically running. Upon arrival at the hotel, we handed over our passports and waited at the reception for more than an hour, in response to our questions, the escort did not answer anything sensible. In addition, a surprise awaited us at the hotel in the form of the lack of Wi-Fi connectivity from the Belarusian room - it was possible to notify tourists about this in advance. Then several times I had to go back and forth to the reception, where, by the way, they did not want to listen to us, since the card did not open the room. In the evening, a bus tour was organized, it was good that those who went were extremely unhappy, as they stood in traffic for almost the entire tour. On the second day, we couldn't really figure out what time and where the gathering was, since the program and what the maintainer voiced did not match. In response to the question, she tried to make a mockery of us, allegedly they did not listen well. We only knew that we were going on an excursion first of all to the Izmailovsky Kremlin, as a result, the director decided not to go, citing the fact that he was close to the hotel and whoever wanted to had to go himself. Of the entire bus, one pair of tourists got there. In response to the objections of the entire bus, they heard only rudeness and insults from the director, and he refused to talk to tourists in person. After the eviction, the passports were dropped from two buses into one box and the tourists handed them out to each other themselves. As a result, on the second day we were simply brought to VDNKh and left for half a day. I want to say thank you for at least returning back to Minsk, but again, this is the merit of the drivers.
Interesting excursions, comfortable accommodation, delicious breakfast. Special thanks to Dmitry, who was always there and immediately responded to all questions and suggestions.
Thank you very much for organizing the trip to Moscow, we liked everything!
Thank you for putting us at the very beginning of the bus, it was very comfortable to go!
We tried the ice cream, it's sooo delicious! The hotel is so conveniently located, everything you need (shops, pharmacies, cafes, metro). Breakfast is just 👌🏽 We did not expect this to be possible in Russia) thank you!!!
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Show business's response
М
МАН Ф.
Level 3 Local Expert
August 21
Hello! We just arrived from Gelendzhik yesterday
We only ordered a transfer from you! We want to say a huge thank you for the trip, everything is convenient, fast and high quality! Special thanks to the head of the bus Dmitry for his competence, for the ability to quickly organize the entire trip so that you arrive quickly and without any questions.
Thanks to the driver Sergey for his professionalism and gentle driving!
Thank you
I recommend. We went to Moscow on 7.03-10.03. Clearly. Organized. Dmitry, the experienced team leader, was polite and correct. He even treated the conflict-provoking tourist with humor. Thank you for your professionalism!
A terribly ornate tour to Riga. The head of the group, Dmitry, is completely irresponsible in his approach to his duties. No explanation, lack of coordination. The only thing Dmitry did perfectly was to go to the Wine Shops..
Лето в разгаре. Продолжается пора отпусков. Многие при планировании отдыха обращаются в туристические фирмы. Не хочется, чтобы отдых был испорчен из-за плохой его организации, неправильно оформленных документов или ломающегося по дороге транспорта.
Хочу поделиться своей историей с отдыхом в прошлом году, чтобы другие не очутились в подобной ситуации. Знакомые посоветовали обратиться в ЧП «Ла Гальера». Эффектное а-ля французское название фирмы не обеспечило, к сожалению, такого же эффектного сервиса. Даже не знаю, сколько раз переделывался договор оказания туристических услуг: несмотря на то, что поездка была на автобусе, в документах прописывался авиатур со всеми условиями; указывались некорректные паспортные данные, прописан не тот маршрут и т.д.
Но самый «треш» был с транспортным средством и представителем фирмы, сопровождавшей туристов. Эти услуги были представлены конторой «Владислава Тур». Поломка автобуса ещё до того, как мы выехали из Краснодарского края, неработающий в нём кондиционер и запаянный второй люк; случайные водители (один – дальнобойщик, не отказавшийся подработать, второй – пенсионер, чуть не уснувший во время ночного переезда…). А сопровождающая дамочка не посчитала нужным предупредить туристов о поломке автобуса, из-за чего люди находились с багажом на палящем солнце несколько часов при этом не отвечала на их звонки; не соизволила нас разбудить на остановке в Гомеле, могли уехать до Минска.
В общем, при выборе турфирмы советую быть внимательными.
Всем хорошего отдыха!
3
Б
Богдан С.
Level 3 Local Expert
April 28
A good company, very polite managers, customer orientation at the highest level. Thank you for a great time in Moscow! We were very satisfied! We will also contact you and advise you to our friends😉
Ездили с вами в тур Рига-Юрмала. Хочу выразить огромную благодарность руководителю Дмитрию, за его организованность, быстрое прохождение границы. Все объяснил, показал где, что можно купить дешевле. Тур очень понравился. Всем рекомендую!
Тур Рига-Юрмала
Хочу написать отзыв об испорченном отдыхе благодаря нашему сопровождающему Дмитрию! Человек совершенно не умеет слушать и слышать своего туриста, сам меняет программу тура, а если возникают возражения со стороны туристов, то просто затыкает рот, при этом абсолютно плевать на планы, договоренности и тд.
Еще одна максимально неприятная ситуация случилась. В день выезда у мамы было ДР,(мы специально взяли тур , чтобы выезжать в праздничный день) Никто не поздравил (ну и ладно, мы не придирчивые), но когда на следующий день у др человека из группы было тоже др, наш сопровождающий всех собрал , поздравил, и на мой вопрос "у нас вчера было др еще у одного человека из группы" получила отвратительный ответ "ну не сегодня же". Туристы были в шоке, поздравили маму с прошедшим сами. Но ситуация настолько некрасивая, повести себя так по-хамски.
Абсолютно непрофессиональный подход, клиентоориентированность 0!
Впечатление о поездке испорчено максимально!!!
Если хотите потрепать себе нервы, испортить себе отпуск, узнать сколько стоят ваши штаны и кроссовки, в этом случае вас ждет Владислава тур!!!! Общение с клиентами просто ужасное, как только вы напишете отзыв об этой фирме вам тут же позвонят(руководитель),взяла в скобки т.к руководителем его сложно назвать.Обложить вначале матом ,а потом начнет угрожать санкциями ))))) ,явно насмотревшись телевизора, благо в век высоких технологий все это можно записать на диктофон ,что я в свою очередь и сделала.Вылетая из Киева, но купив путевки в Минске, вам выдадут страховку на украинском языке и как странно (уважаемые) (руководители) не могут ответить.И только после того как вы заплатите за путевку, вам расскажут какой плохой отель вы выбрали,расскажут какую взятку вам нужно предоставить египтянам для того, чтобы вас не заселили в номер с видом на мусорку. ВОТ ТАК ТО. ЗА УГРОЗАМИ ВАШЕЙ СЕМЬЕ, ЗА ИСПОРЧЕННЫМИ НЕРВАМИ, ВАМ КАК РАЗ В ЭТУ ФИРМУ.Ах да, еще вам расскажут, что вам нужно привозить туркам в презент))) 6 лет живу в Турции, сама того не знала