Excellent optics, affordable prices and a really good doctor. The administrators told us everything in detail and answered all the questions. The glasses were made very quickly and given a six-month warranty.
Thank you so much for your responsibility and kindness ❣️
Optics at 15 Mezhdunarodnaya Street left a pleasant impression and excellent service.
Excellent selection of frames and various glasses from simple to branded.
I recommend.
I am disappointed with this center. They sold glasses with a defective frame. To return the entire amount to the application, they do everything not to return the money. I thought that now there is no such thing, that the centers are customer-oriented. It is a pity that the administration is engaged in making money, and not solving the problems of its clients. I have never written bad reviews anywhere, but in this case, it is very disappointing that a large amount of money earned by my work flew into the trash. I do not recommend it.
The irresponsible attitude of the employees!!!!
They set a time for us, and upon arrival (even earlier than necessary)- they reported that this time will not be enough for the check, because the doctor's working day is ending!
What kind of records are these?? We were driving on Fri, during rush hour and with an infant!!!
As a result: no examination results, no ordered glasses…
The salon staff is excellent, the ophthalmologist, in my opinion, is exactly in his place, but when receiving the ordered glasses he was very disappointed, at a price of 250 rubles. the lenses were in some kind of crumbs, this immediately alerted, on further inspection there were some particles between the frame and the lens, the lens itself was not even polished properly which is visible to the naked eye. They promised to redo it, but I can no longer believe in the successful outcome of the purchase.
A nice modern salon. A large selection of frames. The doctor takes it, gives out a prescription for free if you order a frame in the salon. They will help you choose both the frame and the lenses. Parking nearby is only paid. If you are without a car, it is convenient to look wherever you go.
Yulia Igorevna is a very competent specialist in vision diagnostics, better than ophthalmologists in medical centers.
The salon itself is good, inexpensive and quick to make glasses.
Good afternoon!
I want to express my deep gratitude to the Wdl optician network for a very competent, the best, whom I met even in medical clinics, an ophthalmologist - Yulia Igorevna Kravtsova.A multi-stage vision check and an attentive approach and, most importantly, finally the right recipe for glasses!I have a special case: complications from astigmatism and another set of features with the ability to look close and far. I highly recommend it.
Thank you for the reception and service!
I have been going to the doctor Yulia Igorevna for several years - as always, I am very attentive, there are many useful recommendations. It is felt that the doctor is constantly developing in his field, it is valuable👍
Head Ekaterina, with extensive experience in optics, advises, helps with the choice, easily and unobtrusively. I recommend WDL)
A great salon, with Julia, a cool ophthalmologist. I have been contacting them out of necessity for many years, and I am always glad that this doctor is in his place.
Pleasant and qualified service of consultants.
The only inconvenience is parking, or rather its absence.
See original · Русский
А
Антон
Level 8 Local Expert
May 27
The level of service here is at the highest level. Despite the fact that the store is located in the city center, prices here do not differ from prices in other Wdl stores, and a large range of frames is presented. This is one of the best opticians in Minsk. 01/31/2024 I bought glasses. I have been looking for suitable glasses for more than two months and could not find a suitable frame in size. I would like to express my gratitude to specialist Evgenia for her help in choosing and consulting.
A great optics store. The first experience is already successful. On-site vision check by appointment before buying glasses. I was lucky, Yulia Igorevna's doctor had free time and I was able to be admitted within 15 minutes. Special thanks to the consultant Evgenia for her knowledge of her business and the ability to win over (a rare quality among consultants).
Review of the online store.
There is no information on availability or absence on the site. If there are no lenses, they are simply not added to the cart, and there are no notifications. It all looks like something broke on the site.
There are promotions on the site that offer quantity discounts. At the same time, there are no recalculations in the basket. I didn't find any information about how the promotion is applied on the site either.
They respond in a live chat reluctantly. In the end, I couldn't order anything.
I bought the last 2 pairs of glasses in this store. Only positive emotions. The ophthalmologist is competent, will help with everything, will tell you everything. If the need arises, I will go to them again.
Everything was wonderful. The staff is polite and helpful. It was a plus that I have my own ophthalmologist and they helped me with determining the level of vision
An excellent assortment, convenient location and a trouble-free notification system for a visit to a regular doctor or about the readiness of glasses. I would like to express special gratitude to the consultant Evgenia for her sympathetic attitude and professionalism, as well as to the ophthalmologist Yulia Igorevna for her patience and attentiveness when checking visual acuity
Wonderful optics, responsive administrators, they will always prompt and help with the choice, solve any questions if something is not available, thank you very much! Ophthalmologist Yulia Igorevna Kravtsova will answer all your questions, clarify the presence of discomfort and give recommendations on how to eliminate them.
Also, very affordable prices, taking into account very high-quality service.
A great salon. On the recommendation, we made an appointment with a Doctor Yulia Igorevna (thank you very much)) My daughter had an examination, a prescription was written out, and a frame was picked up. We completed everything on time without complaints. We were only here, the child's first glasses, and next time only here, to a wonderful doctor!
See original
2
Show business's response
Максимилиан
Level 6 Local Expert
February 2
For almost 2 years I have been visiting the doctor Kravtsova Yu. I. in this salon. She always responsibly and slowly selects the necessary correction for lenses/points and will answer all questions. Contact glasses, lenses, solutions and accessories are always available.
A good doctor, a pleasant place. We were at the selection of contact lenses, everything worked perfectly, but then it was surprising to find out that lenses cost one and a half times more expensive in the salon than when ordering online.
Very good consultants and an ophthalmologist. They quickly checked their eyesight and helped with the selection of lenses. The low cost of the master's work and, surprisingly, glasses with photochromic (!) coating. By the way, if you really liked the frame in sunglasses, there is a chance to put lenses there in place of glasses. It was the same with me.
It was very nice to buy expensive Persol glasses with a 50% discount :)
The service is great. There are clear answers to all questions. We bought both lenses and glasses. I advise everyone. I especially liked the stripes with sunscreens.
A good store, clean, spacious, bright (which is the most important thing for optics). A good selection of glasses at different prices. Convenient location.
Many thanks to ophthalmologist Yulia Igorevna and consultant Evgenia! I liked everything very much! I recommend this organization for its polite and attentive attitude to customers!
I visited Yulia Kravtsova's doctor, I believe that there is no worse WDL doctor, a person has no tact at all. The recipe was chosen incorrectly. And no one explained to me at the reception that with such a prescription for vision, I would not see well. I think the doctor should unlearn again in order to write the right prescriptions. I also ordered the frame here, the frame was good, I recommend it.
Good sales consultants work in optics at International 15. The work of ophthalmologist Yulia Kravtsova was especially appreciated. The selection of glasses is professional, competent and attentive.
On 25.08, I contacted a call center specialist with a question about the delivery time of contact lenses. This was my key question, I was assured that I would not wait more than 2 weeks for the order. I made an appointment to see a specialist again for a vision check and lens selection. At the appointed time (the recording was at 18:30), I arrived, where I was told that I would wait at least 2 months for the order. As a result, I wasted my time because of the misinformation of a call center specialist. There have been two calls to you this day, both with sad results. I never write reviews, but this time it was out of the ordinary!
If you leave your phone number on the website, it says we will call you back. They threw off the capercaillie for 1 second the call was. Should I call you back myself??
I really liked the work of the ophthalmologist and consultants! The doctor checked her eyesight in great detail and along the way gave recommendations on wearing, including contact lenses. The consultants gave me a lot of time with the selection of the frame. I am satisfied with the result)
I checked the eyesight of the child and myself. I am very pleased. An attentive doctor explains everything, answers all questions, gives recommendations. Now I will apply only to this optics
For the first time in my life, I had to face a problem in choosing optics. And this is really a problem. Therefore, I want to supply this salon with 5 because of the wide range of frames (there is both an average price segment and more expensive branded models) and the wonderful staff. There is also an ophthalmologist's office in the salon, where, when buying glasses, I received a free diagnosis to accurately determine my vision.
I would like to say a special thank you to consultant Ekaterina Harlan for professional advice on optics, assistance in choosing the right frame, as well as for attention to each client in general.
I recommend this place.
Excellent optics. The choice is huge even for my small face. The consultant showed me everything, until I decided, several times. The doctor checked my eyesight so carefully and efficiently, as I have never been checked before, it was very pleasant! The glasses are ready for the next day! Thank you very much! Definitely recommend it)
I do not recommend, consultation by appointment, you come, you wait, you wait, you wait, and even after 15 minutes of your time they ignore you, why sign up and then wait a long time, I do not understand, I can sit and wait for free in the district polyclinic, but for my money I want a normal relationship, and do not sit and Wait.
I am very pleased with this salon. This is the second time I ordered lenses for glasses. Attentive staff! Careful inspection and selection. a pleasant interior and a convenient selection of frames.
Many thanks to Yulia Igorevna for her professionalism, quality of work
and attention.
It remains to wish her success in her work and all the best.
E. Shishonok
I really liked the appointment of ophthalmologist Yulia Igorevna, I have never met this anywhere before, the consultants picked up a very beautiful frame and progressive lenses with anti-reflective coating, the glasses were made in 2 days! I am very pleased with the purchase! I recommend this optics to everyone!