WestMotors
189 reviews
October 9, 2024
Thanks to the manager Konstantin, for the selection of cars!He showed patience and knowledge in the selection of cars!
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August 20, 2023
I don't know who writes them positive reviews, but I think the employees themselves.
In the beginning they sing very beautifully, but when it comes down to it, it turns out that they are not responsible for anything. Plus, some services such as delivery, as it turned out later, were provided to me almost at exorbitant prices.
If you want a car from abroad or America, it's better to use another company.
See original · Русский
18
1
February 2, 2024
I do not advise anyone to work with this company. In addition to the inflated cost of delivery ( and any ) hidden payments are revealed . To the amount they are talking about, you need to add 10%. As a result, the car does not become attractive to buy.
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7
April 7, 2023
I purchased a car from the USA through this company. The car drove for almost 4 months, of which 1.5 months was in Klaipeda. The manager picked up a car with an "Undercarriage" damage. Unknowingly, I agreed to this option, because the manager assured me that there might be minor damage (there was a mark run&drive). After the purchase, I began to study this type of damage and found a lot of articles that it is better not to buy a car with this type of damage. It's strange that the manager didn't know about this. As a result, I got into a very expensive repair. I didn't get any answers to my questions about the markings on the car window either, although I later found them on the Internet on my own. How can you not know that? The interior was damaged during transportation. There was no damage in the auction photo. My question about the request to the transport company was refused. Personally, I know cases when the transport company reimbursed the damage. You just need to do it. In general, perhaps it all depends on the specialist you work with.
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19
2
March 22, 2024
I recommend the company of professionals. I ordered several cars from South Korea, initially we sent detailed photo / video information about the car. Delivered on time, additional. no payments were made!
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1
1
January 16
Elena, thank you so much for your help in designing the car!)
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October 13, 2022
I bought a motorcycle for myself through this company. I did not expect that it would come so quickly at such a difficult time. Many thanks to Andrey, the motorcycle selection specialist, who found this copy in this color (I love the combination of red and black madly), as well as to the logistics specialists who were in touch. Also, many thanks to Elena, the customs representative, who will solve any issue in the shortest possible time.
It remains only to put in order and you can cut through the roads.
P.S.
There are plans to purchase a car through this company. So wait for the continuation and additions
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4
1
July 21, 2023
I used the services of the company, we were very satisfied, I want to express special gratitude to Eugene. Always in touch, always answers questions, even if they are stupid))) I recommend this company to everyone and I will say that you can contact and trust the work of specialists) they do their job 100%%
See original · Русский
2
1
November 23, 2022
I ordered a complete turnkey package for the selection and delivery of Volvo V90 CC. We spent a month with manager Andrey searching and choosing a specific instance. On October 14, I decided on the choice of the car I liked, on October 17 I paid, and on November 9 the car was already in the warehouse of the SVH. During customs clearance, specialist Elena provided maximum organizational and consulting assistance, the delay occurred only when paying the duty at the bank for reasons related to a long queue for payment.
Thanks to the team for their well-coordinated, precise work and special thanks to Andrey and Elena, with whom I had to interact personally.
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5
1
March 31, 2023
Good afternoon! Of the three cars purchased through West Motors, only one arrived without surprises. The first is that the trunk lid was dented during transportation. The second one was found by himself and forced the manager to bargain for him. According to him, everything is OK. The third one was purchased with minimal damage. When delivered to the SVH, two headlights of 600u each were missing during disassembly. Communication with the staff did not lead to anything. Recommendations - call the police and sue the customs. Thank you... I do not recommend this company. Apart from words and advertising, they do not have any obligations.
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4
October 13, 2024
I ordered, I order and I will order🫶🏻
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March 19, 2023
Perhaps the best in their field!!! It's a thrill to see that the employees' eyes are burning and they enjoy what they are doing!!! Everything is as competent as possible, clear and to the point, but at the same time everything is as cozy as possible and somehow family-like without too much pathos!!!
See original · Русский
1
1
May 2, 2024
Konstantin helped in the selection. Thank you very much! Everything is clear: we won quickly by car, no nuances surfaced. As promised, the final price came out 30-40 points below the RB market. We bought a Dodge Charger 5.7 in 2021.
See original · Русский
September 7, 2023
This is not the first time I have used the company's services. The staff is very competent, the guys know their job. I ordered a quadric for my son. It came on time, and there were no complaints about the condition.
See original · Русский
1
1
May 13, 2023
So far, I have been communicating with representatives of the company for several days, only positive impressions, if this continues, I will recommend it to others. But if you really want to buy a car through them, then it's better to drive up to them and ask all the questions you are interested in than communicate via messengers
See original · Русский
3
October 5, 2023
It is better to bypass this company. They say that auto run and drive. In fact, there is a crack in the automatic transmission and the engine tray. Well, of course no one is responsible for anything, but just help with the purchase)))
See original · Русский
7
June 7, 2022
The second fit of the car, I drove the first one with another company, I will not advertise, it's just less publicized and almost unheard of. Something I liked there, something I didn't, I decided to contact the giants of Westmotors.
At the conclusion of the contract, everything is fine, the managers know their business, and after signing, terrible emotions began when working with this desk.
1) manager Artyom - they painted him as a super recruitment specialist, he knows everything so cool. We called up, determined the range of what was needed and began to select, threw off offers of everything in a row that is necessary and what is not necessary, choose for yourself what is necessary and what is not, i.e., we did not do our job on selection, but even exceeded it. If I myself found 2 cars from the selection according to our parameters for a week, then he threw off 20 options, and then he agreed with those that I had chosen in advance, but a cool option, as it was clear, they found the impossible possible, the choice was very large, although to a greater extent it was not what was needed. Of course, the questions about repairs are abstract, there is no way to make a defect in the photo, but there was little help here, and probably it should not have been and it is not realistic to fully do it. The selection criteria changed periodically, just Artyom suggested in which direction you can watch more - this is a plus. There was one cool version of the mustang, I really wanted to take it, and I could buy Buy Now, but when I started to look closely, I did not understand the box there was a mechanic or a machine gun, the mechanics would immediately pass, I asked the mechanic or the machine gun - I never found out what kind of box was actually there, it's a pity they did not sell the car because of this. In general, pick up yourself with some friends who are in the field of car repairs, preferably in the body shop, perhaps they will help with the defect, but again everything is abstract, because the photos leave much to be desired at the auction that in the port.
2) we won the car, of course, Carfax was thrown off only after the purchase, we were lucky that there were no surprises, in general, what we were ready for came, I don't think they are in any fit of a broken car. Then I paid everything on time, and the car left for the port, as a result, I waited for loading for more than a month in a port in the USA, the delivery is God's level, but at least they sent it from the states, it was January, they delivered it and okay, as if this is their job, thank you for everything that came.
3) the car arrived in Klaipeda, and we were presented with additional payments (there was already a situation with sanctions), they took our word for it, paid the main thing so that they could be brought faster. At that time, they were picking up details for restoration, communicating with people from different companies around the city, someone drove himself through companies, but everyone was talking about big difficulties with delivery, it was understandable, it was impossible to delay, they would have said $ 1000 to pay extra, nerves would be more expensive. The only thing that bothered me was that initially there was a delivery for one price tag, then additional payments, the company is allegedly not to blame for anything, only I as a consumer am to blame, and I have to atone for my guilt with a coin for an additional payment.
4) the car arrived, of course, without keys, although they were 100% in the US port in the photo, they asked Artyom, said that it happens, there's nothing to do, no one is responsible for this, this is just my problem, my money, it's good that the company worked great and they have nothing to do with it.
Then I did the repairs myself, they did not have such a service at that time, they said it at the conclusion of the contract, well, okay, they were ready for this immediately when signing the contract.
Bottom line: I don't see any point in working with them, I don't advise any of my friends and relatives, all they do is just consult, drop links to different options, and that's it!
Maybe someday I'll decide to bring a car from the USA, but definitely not through west motors. There was a feeling that this was too big a company and too many customers to meet the needs of everyone, but these were just thoughts out loud.
In general, the main thing is that the car arrived, the car without any stressful moments of repair, basically what I was ready for, except for the keys, which of course upset not bad. The company has fulfilled everything under the contract, yes, I think any company can do just as well. Personally, I didn't like working with west motors
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37
3
September 14, 2022
I buy cars from westmotors.by since 2019. There were no problems with the search, delivery and clearance. I work with the manager Konstantin, I am always in touch, he answers all questions and requests promptly. At customs, Elena, a WESTMOTORS employee always does her job promptly and accurately. I arrive at customs when Elena has already done her job, pay the payments, after a couple of hours I took the car and everyone is happy. I recommend the company westmotors.by to buy the car of your dreams!!!
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3
July 19, 2023
Thanks to the guys from WestMotors for the selection and assistance in the delivery and registration of the car! I would like to thank Alexander and Vitaly separately !!! 🤝
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2
November 18, 2022
We provided services for the selection of a BMW 530e car / The whole procedure from the moment of choosing the model and specific options for selection to the SVH took exactly 1 month. Clarification of details, conclusion of contracts, logistics, payments and other procedures. Everything was clearly and professionally controlled. Any issue was resolved quickly and efficiently. Feel free to contact WestMotors, the guys are in their place.
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5
1
December 27, 2023
The guys did a great job, all issues were resolved promptly. I definitely recommend it.
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1
1
August 5, 2022
We bought and won a car through VM in mid-December 2021. They promised to deliver it in 5 months because the port of New York. after that, the well-known events began. I called them regularly, they always picked up the phone, talked correctly, explained patiently. it is clear that in the end there were downtime and surcharges, but everyone who puts colas and deuces below was just lucky to order a car at such a time. The car was delivered to me 7 months later. there were some rough edges due to which it was possible to deliver the car maybe a couple of weeks earlier, and in the absence of negative comments below, I would put 4, but I will put 5 because they definitely did not deserve twos and stakes.
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5
2
June 30, 2022
The car was ordered through West Motors, which was very much regretted.... There is no service, except for a pleasant voice and nothing else.... The car was picked up back in January, everything was paid on time .... and the long months of waiting began!!!! It is clear that it is not an easy time, sanctions, etc. But... She sailed out of America for two months...and then 4 to the destination... We were told the container number only when the car was about to sail to Klaipeda.... I will not remember how they announced that the car was in Klaipeda and began to calculate the surcharge, but in the end it turned out that the container was unloaded somewhere.... Mistake! In general, there are no words!!! Top-level specialists!!!! And finally, the 2018 year of the car turned out to be the 11th month of 2017!!!!! I do not recommend this company to anyone! It probably doesn't matter who your manager is!!!! Dust in the eyes and lies!!!!!
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20
3
August 20, 2021
Thank you very much to Westmotors for their assistance in purchasing a car. Especially, many thanks to the manager Denis. I helped to navigate the choice of a car, took into account all the wishes and picked up an excellent option, advised on all issues that arise, at all stages of buying and transporting a car, I am really a professional in my field! Good luck to Westmotors!
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4
3
August 6, 2022
Hello. Dear customers of this company: read the contracts carefully! If you want to buy a car with a warranty, just not from this company. I had to check, deliver the car...everything is turnkey. In words to me, Vitaly (an employee of this company) I promised everything. I requested a contract before paying them for the service! What's the bottom line: they only CONSULT! I can find a car on the website myself!) Their contract says that I have to deliver the car myself! When contacting the company, when you ask for turnkey services...You are being misled! Even for an additional fee, they are not ready to fulfill their duties, the question is why then they are needed ...? I can find a car on the site myself.
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19
3
March 15, 2022
The story began with the search for Qashqai in Belarus. The prices were not good at all and there was nothing to choose from. We decided to wait, maybe something will shoot through, and in parallel, for the first time, we turned to a car search company in America. They were afraid, of course, they fooled the managers' heads, but in the end they decided to conclude a contract (the condition for returning the amount of the contract played a role, until the moment of winning at the auction) We ordered a 2020 nissan rogue sport. On the second day of the search, we won our rogue sport 2020 at a great price. The manager said to wait three months, and so it turned out, three months and 1 day. All this time, everyone who could be fooled at west motors was in touch with me, they all stood up and answered my questions) I was tracking the car all the time. If it weren't for the border crossing situation (early February 2022), the car would have arrived 2 weeks faster. In general, we were very satisfied with the work of the company (Andrey picked up the car). The car arrived even better than we expected, nothing happened on the way, insurance was done, but, thank God, it was not needed. The price and terms did not exceed the stated ones. Thank you very much!!!
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5
3
February 13, 2021
I would like to thank the entire Westmotors team for an excellent job in purchasing and delivering a car from America at auction. The entire journey from the moment of purchase to the receipt of a car in Minsk from the SVH could be tracked in real time. All my questions were answered comprehensively in the process of searching for a car and delivery. Maybe I was a little annoying)), but they patiently explained everything to me)). I would like to express special gratitude to Artyom in finding and buying a car, Tatiana in the matter of delivery, Elena in customs clearance. Many thanks to the entire Westmotors team for your work! Everything was very decent! To be honest, I had some doubts at first, but over time I began to realize that I was dealing with real professionals. So this company is very reliable and I will recommend it to everyone! The photo of the car is already in Minsk))
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4
1
August 31, 2021
I would like to express my boundless gratitude to WestMotors,
I am very pleased with the cooperation with them, with their help of services, I brought 6 BMW I3 electric cars to Minsk. The manager, Konstantin, helped me. A very cultured and intelligent young man! He turned out to be very patient with all my questions. He gave me a lot of car options every day. He was in touch with me when the bidding was going on in America, and it happened that it reached eleven at night. It was noticeable from the communication with him that it was very important for him to give his best 200%, to choose a good option for the client. With the help of Konstantin, I began to understand the modifications and configurations of the BMWI3, Advised me which car is better to play on togras, so that the auction fee, delivery to the port and to Klaipeda would be less. At my request, CarFax dropped me off on the car I was interested in, despite the fact that it is paid and costs a lot of money.
I advised WestMotors to my friends. They were also able to buy a car in America, Konstantin helped them with this.
I also want to express my gratitude to the logistician, Anastasia, a very polite and responsible girl, who always informed me where my cars are and at what stage their delivery to Minsk takes place.
I feel very warmly about this company, I advise everyone! Professionals with a capital letter work there, who know their business, and most importantly, when communicating with them, there is not the slightest suspicion that they can let you down, cheat, or throw you! And TRUST is the most important thing in our difficult time!
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4
2
April 5, 2022
People, do not contact this company ever. They're all white and fluffy when you want to make a deal with them. I bought my car on 04.11.2021. The recruitment manager was pleased from the start, the delivery, although not cheap, is one of the fastest. According to him, 2.5-3 months is the edge. Today 05.04.2022, the 6th month has started, the car in Klaipeda is unknown when it will arrive in Minsk. Today we sent a letter with an addendum. payment for delivery. No one was even going to call. Whether the car will arrive at all or not is unknown to anyone. Yes, I almost forgot, the bumper was broken with a loader, the manager was encouraging: "we are waiting for a photo from the carrier, we will solve everything." They have been waiting for a photo from the carrier for five months. I highly do not recommend this company, save your nerves. If the car arrives, I will definitely write.
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24
1
September 14, 2023
I order a car from Europe for the second time, it was delivered quickly, helped with the registration and so on at every stage of the work, thank you!
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1
February 21, 2022
I applied in March 2021, ordered a BMW 540. Everything went flawlessly, the guys are working smoothly and clearly. Manager Konstantin was always in touch, helped and answered questions, and upon arrival of the car at the warehouse, they also gave advice on customs clearance. I will also contact you here and recommend you to friends and acquaintances.
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5
4
January 15, 2022
I want to express my gratitude to WestMotors for the selection of the car.It's not the first time I've joined this company.Very polite specialists, special thanks to manager Vitaly for his correct and competent approach before ordering a car, I took a long time to select a company to contact.After calling WestMotors, I got to Vitaly, he explained everything to me competently and clearly.It is a pleasure to communicate with experts in their field.I was very pleased.Thanks
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4
4
August 11, 2021
I ordered a Mustang with the help of this organization. Initially, tk trusted them. At the first meeting, they seemed very competent in communication. During the selection process, not the most liquid options were thrown off (I had a manager, Artyom), it seemed that I wanted to figure it out quickly and forget about me, although the search went on for 3 weeks. As a result, I found an option that suited me for damage, although the price was not small. From a conversation with the manager, I realized that in his opinion this price is normal and there is no point in looking for a better one. As a result, I bought it at the end of March and waited. The car arrived at the end of June due to some delays in the port. When the car arrived, the damage to the paint turned out to be more than planned (chips, scuffs). By the way, all customs procedures went smoothly and without headaches. But for storage in the port, I had to pay + 350 dollars (no one warned about such costs that they could arise), also about $ 300 more came from somewhere on top, I still did not understand where or because of the conversion during the payment process, or something else. Also, I paid + 35 dollars for the transfer of money to the auction and 70 rubles to the declarant (no one warned about this) a trifle against the background of the principal amount, but still. As a result, about $660 of unplanned expenses. I also looked at the auction results for similar cars that came to the Republic of Belarus and realized that I bought a car very expensive. In a similar configuration and with similar damages, people found cars 4-7 thousand cheaper. West Motors themselves bought a Mustang for sale in March without damage for an amount slightly higher than I did with damage, now it is on sale, so I know about it.
In general, I would not recommend this organization to buy a car in the USA, because cooperation with it is not profitable, it is better to contact other suppliers.
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18
1
September 14, 2022
I want to express my gratitude to vm , I have already bought 3 cars through this company, everything went well, special thanks to the manager Konstantin , I have always been in touch, I still plan to cooperate
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4
February 3, 2022
Besides the fact that the staff is trained to talk to the client, there are no positive impressions. I bought a Ford Escape. According to the auction photos provided, damage is minimal - bumper, fender, one airbag. The price for the car corresponds to these damages, which was congratulated on the successful purchase by an employee of the company Andrey. There were a lot of photos taken before loading into the container, but none of them revealed the truth. And then there were surprises. It turns out that the true engine volume is not 1.5 liters, but 1508 cubic meters.See, and this is a completely different customs clearance - even with the account 140 of the Decree, I overpaid 610 euros. Andrey knew this perfectly well, but all the preliminary expense tables were sent to them for a smaller volume. Andrey began to blame this misunderstanding on customs, saying that they consider one to be up to 1,500 cubic cm, the other as it should be. And he also suggested contacting a Russian dealer for help, saying they write less than 1,500 cubic meters. Maybe they write, but I found out about the need for a certificate from an official dealer when the car was parked in Kolyadichi for the 4th day, by the way, at the same time I learned from a specialist of the customs escort company that it had arrived (there is no information on moving from the port to Minsk at all). And I don't really believe about Russians. But in general, this is a direct deception. I clarified at customs - only 1508.
Well, about that "successful purchase" that I drove to the service station yesterday, even to me it is not clear to an expert that the repair will result in serious money, the entire lower engine part is damaged - the engine mount, radiator, gearbox, a bunch of levers. I understand perfectly well that there is always a risk with such purchases, but when the car was initially listed as defective, and an employee of the company recommends not to pay attention to it, the competence of such an employee becomes clear, and the meaning of the company's work. In general, I do not recommend using this company, maybe earlier when it was necessary to create a good image of yourself, everything was different there, now it is not.
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21
2
April 30, 2021
I would like to thank Westmotors, especially Denis and Andrey for their help in choosing and buying a car!
The guys are real professionals, they quickly completed all the documents and picked up the car.
The day after the conclusion of the contract, the car was already bought at auction for a very good price. Now it remains only to wait for him in Minsk.
Thank you very much!!!
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3
May 10, 2022
Hello, we signed a contract with West Motors back in October 2021, and we picked up the car only on December 21, 2021. The car was delivered to the port in just a week, and it was sent only on 04/03/2022. At the moment, the car arrived in Klaipeda on 04/24/2022, after which the employees of West motors stopped answering the phone, and the message that we wrote remained as if unread. People who want a car from the USA do not waste their money and nerves. Do not contact this company.
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20
1
September 14, 2022
In general, I am satisfied, I ordered at the end of 21 years. I arrived in May of this year. There are no questions, what was in the photo came. The manager was first Oleg, then Vyacheslav, there are no questions to be honest. I will not recommend or not recommend, it is not very correct, but I personally liked everything
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3
December 26, 2023
If they want people to go and watch and be interested more, let them keep the doors open
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June 23, 2024
Cool, clear, fast and to the point.
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September 16, 2022
Thanks for the car. Everything turned out as planned. Special thanks to manager Oleg! Cool organization, I recommend it.
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3
1
December 6, 2022
Good afternoon, I want to thank Westmotors and personally manager Eugene in the selection of cars. Full support of the transaction and delivery of the car on time.
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3
August 11, 2021
I took a car through them. The car was delivered.
But there are several "buts":
1 - they imposed a different color of the car, because there was no color in the color I needed at the moment or did not want to bother. From the very beginning of the relationship, there was a feeling that it was being done so that I would fall behind sooner.
2 - The estimated cost of restoring the machine was mistakenly given TWICE. Although, I've told them more than once that my budget is not rubbery. As a result, instead of 300-400k, the repair of the car came out in 780k. Not a weak mistake.
So, they will bring the car, but what they will say about the repair price is not true.
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21
1
November 23, 2022
I ordered a car from Europe for my daughter. The car arrived on time, even better than in the description!everything is fast, accurate, reliable!
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3
September 1, 2023
I wanted to apply for car hauling services from the USA. But I read the reviews and realized that it's better not to pay attention.
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9
3
August 24, 2021
The WestMotors team patiently listened to all my wishes and creative wanderings on choosing a motorcycle model. They announced the entire algorithm of actions and all the factors that reduce the cost and increase the final cost of a motorcycle upon arrival in the country. The guys know their job and work 24/7. Very fast clearance and work with customs authorities. I recommend it to everyone!!! I am considering fitting a car with their help)))
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3
June 16, 2021
I ordered a car from WESTMOTORS. I will say this, I came across a team of professionals at all stages of buying and transporting a car. Full consultation on all issues, assistance in processing documents at customs!!!. I want to express my gratitude separately to KAZIMIR, he helped me buy the car that I wanted and he always answered my stupid questions with dignity!!! GOOD LUCK TO YOU WESTMOTORS!!!
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3
December 4, 2020
I would like to express my gratitude to WestMotors for their help in purchasing a car. Starting from the first meeting in the office and the delivery of the car, everything is at the highest level!!!! Special thanks to manager Artyom for his professionalism, competence and individual approach, and of course to Elena, who took care of all the questions and nuances at customs, thanks to which, arriving at 9:30, I received the car at 11:30!!!WestMotors company are real professionals!!!!!!!!
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4
May 14, 2024
Terrible service, hidden payments. After payment, they respond to your SMS for a VERY long time. My advice is to look for other guys.
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6
July 17, 2024
Thank you, I was satisfied
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1