The staff is very kind and my parcels are always in neat condition! I love this item, there are a lot of people ordering parcels there) and most of the time my orders come without defects and are neat, once I ordered a parcel from the wrong place and it was in poor condition, plus the staff in another place is not very good, but here the rays of the sun are right, cheer up after a hard day)
It is a small room and sometimes there are VERY long queues, people are even standing on the street, despite the fact that there are two employees serving there. The location for the item is good, it's a pity, it's a very small room and you have to wait in line several times (1-to receive an order, 2- to the fitting room, 3-back to the staff to pay or make a refund).
WB as WB, the staff is polite, they try their best, because during rush hour, there is a queue to the street, it is conveniently located, 3 fitting rooms, clean and tidy
The level of work of this pick-up point is at a high level: always friendly and courteous staff, quickly navigating both the warehouse and the current non-standard situation.
The staff is friendly. They work fast. And the fact that they work half-hard (sometimes they write), so we are all people, not robots. How do you know which personality was in front of you or the length of the queue served. Have respect for people who
It WORKS FOR YOU! And patience to all of us🙂
An unpleasant situation has occurred.
A new employee of the PVZ, who accepted a client with a dog with me, began to make a remark to me that it was impossible to have a dog. To this remark, I replied that there is no warning sign at the entrance.
All customers come to the PVZ with dogs, there have never been any complaints from employees (girls and Eugene), they are very polite and friendly.
The new employee continued to argue, mentioning the law.
HOWEVER, the law says: "A ban on visits with companion animals (except guide dogs) to grocery stores, health and education organizations, cultural infrastructure facilities, physical culture and sports facilities;".
PVZ is not included in this list.
I contacted the Valdberis support service for clarification. I received the following response: "The conditions can be set by the administration of the premises. This should be indicated by a sign at the entrance." There was never a sign.
Thus, I did not violate the law of the Republic of Belarus by entering the PVZ with a small dog, I did not violate the prohibition of the PVZ itself, since there is no forbidding sign. Some customers with dogs are served, others are not. A very strange policy of the new PVZ employee.
An amazing pick-up point. The girls try, they do everything quickly, if everything is in its place in the warehouse.
They will prompt you and offer you a bag.
Kind and beautiful.
Thanks to them for such a difficult job.
They are never empty) there are always people at any time)
But they try to let everyone go quickly.
A good place, I always come here, the staff is excellent, they give out and make a refund without problems, I have been going here since the opening, there are no shoals
Excellent pick-up point. The location is very convenient, and there is a place to park. The service is good. It is convenient to enter even with a baby stroller: there is a ramp, and there is enough space for entry.
everything is fine, but there is not enough space. The staff does not cause negativity and copes with their work as quickly and accurately as possible. At this point, you don't have to wait for duty, and even if there are a lot of people there
Friendly and pleasant employees, in a large influx of people try to give out the goods quickly.
The point itself is in the location, clean, bright, nice to be.
It is very good that a pick-up point has opened next to the house. There is no need to travel all over the city in search of goods. I ordered it in one click, walked 50 meters and picked it up.
Normally, the influx of people decreased slightly by autumn, the service is fast enough, the fitting rooms are not always cleaned, there is a separate outlet for checking goods
The staff is friendly, there are almost no queues, except for the time after work.... there is a lot of space, everyone is happy and satisfied. If by car, parking on the side of the entrance to the house, or along the road
Of the minuses, there are few booths, of course, sometimes you have to wait half an hour during rush hour. However, each of the staff members is polite enough, responsive and will prompt and help!
I came in to find out how the Valdberris system works, but the girl was busy with clients and did not come to me for a long time.Then she said that she needed to issue a separate card in VTB bank.. but you can use the Russian one without prompting out of ignorance .Therefore, I did not understand anything and I still do not use the services of Valdberris
Everything is fine. The staff is polite. It's great that this point has opened in my area.
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Владимир
Level 11 Local Expert
August 17, 2024
The staff is very friendly.
During rush hour, the pick-up point cannot cope with the flow of people, you have to wait for half an hour.
The pick-up point is very small.
Opening hours start at ten in the morning, although other pick-up points start at nine.
Everything was fine, but the workers change like gloves, the last ladies working there a month ago switched to rudeness, did not want to make a refund, like the goods need to be folded, but we can't, it doesn't work,we didn't return all the funds to the card, minus About 10p in the air
The pick-up point is like a pick-up point.So far there have been no problems.And I hope it won't be.Convenient, close to home.The employee is adequate, cultured, In short, everything is good.
There is no corner of consumer rights, there is no book of complaints and suggestions, rude disrespectful treatment when requesting a return of goods, there are no regulated deadlines for approving a return, I do not advise
The service is fast, the staff is polite. There are practically no queues
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Григорий Науменко
Level 10 Local Expert
September 25, 2023
Near the house. I didn't notice queues, the main thing is not to order directly on a holiday and you will be happy. Orders are issued quickly, there are a couple of fitting rooms and a small table for checking orders.