This is the first time I've met such a boorish attitude! I came to pick up my order, a manager named Julia tried to sell me a non-existing product, write off money from my card for it! Pointing out to me some non-existent rules that I have to pick up an item that wasn't even in my basket for a minute, she made a whole spectacle in front of a huge queue, exposing me to ridicule! Telling people that I'm holding them up! Escalating the situation that I have to pick up this product and she doesn't care! I asked for a complaint book - it's not at the pick-up point! Just the phone number (I don't know who: the manager, the director? Who is he?, they didn't even introduce themselves to me, there is no position or name written on the sign!) I had to call him: abruptly, the goods have already stopped being hung on my card! I didn't hear any apologies from the manager! And I also heard from her "friend-colleague" that it's not the first time I've confused the product! What's the point? I didn't confuse anything, it was definitely a joint of Valdberis! But I started to remember these two "young ladies" that I had come before, that they didn't like something there, and so on.. Can you imagine? The employee should also like you! Otherwise, you will be credited with everything that your imagination desires!!!The result: the mood was ruined! They didn't ask for an apology! There is no complaint book! Thank God they didn't hang a product that wasn't in my account in the order, it's just some kind of game! Check how much money is being written off and for what!!!! And finally, they made a mockery of people!!! If you don't know how to work with people, go wash floors and toilets, but humiliating people you don't know is not allowed!!!! You work in the service sector, not on a farm with animals!!!
Excellent pick-up point, located in a very convenient location, satisfied with the delivery and service, everything arrived safe and sound.
Thank you for such an institution!!
I like PV - I am satisfied with the service, the speed of delivery, the quality of packaging and delivery of goods! Special thanks to Marusa for the careful packaging and gift ^_^ Nice)
I came to pick up the goods at the pick-up point today, I approach the girl, she is sitting on the phone and does not respond, well, I think something important is fine, 3 minutes have passed, she got up without saying hello, went to get the goods, gave them without any emotions, and also took an order from others with an unhappy face.When I picked up Tavar for the first time, the guy was very good, he got 5 stars, gave everything well, asked, and this one didn't bat an eye and saw that I was standing.
Another PV Wildbury, every month the spouse leaves here half a fee for various useful little things: dolphin food, a sock holder, steaming cats, a saddle for a horse, a D. Beckham suit, Shrek socks, cassettes for a video recorder, a set of colorful zebras, a black and white rainbow, a fragment of the Chelyabinsk meteorite, a tyrannosaurus fang, etc. And most importantly, You can't argue that she needs all this. Good PV, I go there every day after work...
Very nice men work here. Polite. The room is clean, there are mats on hangers for new shoes in the fitting rooms. Everything is pretty neat compared to other pvz. I wish there were more of them!
A well-located point, although the service area, as I understand it, is quite large, there is almost never a queue, and if there is, then it is two or three people. The employees are polite and serve quickly.
I was in three more PVZS before that. This PV is the cleanest and friendliest. They always greet you with a smile. They even allow you to bring a dog with you 🤍
Very nice and lovely administrators 🤍
The pick-up point opened recently. There are few people compared to the point at 55 Rafieva Street, where there is sometimes a queue on the street and you wait for half an hour. The staff are always polite and work quickly.
The pick-up point is not bad in principle. But there is one employee with long dark hair, very rude. Swears, snaps (nervous). If there were no other good employees, I would give 0 out of 5 stars.
Everything is fast, clear and to the point. And they provided assistance in the return. They helped with the design. There are no questions for them. Thank you for working for us!)