I go shopping on the Green. I am always happy with the result.
The staff understands all the goods. They can do everything quickly, like a flash, in case of a hurry, as I had from the telly. Convenient location near the parking lot, heavy can be carried a couple of steps to the car. The guys are generally great fellows. Thank you.
They will also demonstrate everything and tell you how it is. They do not impose a product at a higher price, they recommend the one that is better at work.
They often hold promotions and make discounts ) The room is not large, but there is a good choice, there is a lot to see, and I would not be cramped. I always like their products, the floor of the apartment in Xiaomi.
I recommend you to visit.
The worst hardware store I've ever encountered. For any comment, we will check it as if it gives something to the buyer.
Here is an example, we bought a toothbrush, at the time of sale the seller assured that replacement nozzles were not available now, but they would be delivered. As a result, order somewhere, we don't have them. There aren't any of them anywhere either, we don't use a brush.
We bought a watch for a child, determines the location with an error of 1 km-water is not subject to warranty in them. What kind of water if we put it on 1 time? And here it is if it does not define . We explained to the seller why the watch was needed. After reading the reviews later, we learned that the watch is useless and everyone has such a problem. It seems that the warranty service works on the principle of nepotism.
The funny thing is that in order not to buy, sellers sniff and swear that the product is super, and then it turns out exactly the opposite.
Sticking a film on a watch costs 20 rubles, well, it's ridiculous.
In general, I do not advise, everything that sellers will pick up for you is solely for the sake of the percentage and the sales plan.
You can not count on a guarantee. We handed over the T880 mop under warranty. They were used very carefully and not often, after six months the pen stopped working normally. A day later, they called and said there was a mechanical damage. Take her back. I sorted it out myself. Flimsy plastics just broke off inside. The question is: "Why do we need a guarantee?" In a normal store, they would have returned the money, or they would have fixed it, etc.
I bought equipment there more than once, as well as my current smartphone, which works flawlessly, they always helped with the choice, advised, gave recommendations, but this case crossed everything out. Maybe someone won't like my review, but I'm describing a situation that happened to me personally. I wanted to buy a phone, except for me and the consultant, there was no one else in the store, they did not pay attention to me (I initially liked it, because I thought they were waiting for my question), after an independent inspection, I turned to the consultant, I asked if they had a trade in, the answer is yes. can he tell me the approximate cost of mine, the answer is no, and when I asked if he could help me with the selection, there was no answer. a man enters the store and asks about the power banks, the consultant simply leaves without saying anything and advises about the power banks. Of course, I immediately left the store and there was no desire to buy anything there. Something about the consultant's behavior was strange and repulsive.
A good store, the staff is quite experienced in their field, sociable, they will tell you everything. I took an air humidifier, I was very satisfied, I recommend it
There are a lot of people, but the guys are coping, trying, thanks to them. That's all, if you think that you will buy the necessary part for some thing bought here earlier (a watch strap, something for a vacuum cleaner, etc.), then you are mistaken, only for the new one, so the "21st century" is better, everything is there, here... no. The sales guys here are great.
I liked the store. The staff is pleasant and friendly. I handed over the phone via trade-in (as I counted on their calculator on the Internet myself, so it turned out in reality), no tricks.
We bought a Deerma vertical vacuum cleaner in this store. We also had an additional gold guarantee soldered in. The vacuum cleaner was cheap, and the fasteners broke over time. We decided to use the gold guarantee. They brought it to the store, described all the breakdowns. The employee, looking into our eyes, still spoke and clarified all the malfunctions. And he drew up an act. Of course, we signed it without reading it. That was our mistake. Only one malfunction was indicated in the report. We got a call from the workshop, they explained that the breakdown is non-guaranteed, but you can use the gold guarantee. And of course, you can't prove anything anymore. Resourceful employees offer to take the vacuum cleaner back for repair. However, the additional guarantee is valid only once. And they would explain to us again that this breakdown is non-guaranteed and now you need to pay for repairs. There is only one conclusion - read the documents carefully. Because of all the malfunctions, the smallest breakdown was entered into the act. It's nothing personal - that's their business.
An excellent store, a regular customer at the administrator of Artyom, I have been turning only to him for a long time, the flow of knowledge is amazing and perfectly helps me choose everything according to my requests and criteria, this is not the first time I go and I will continue to visit this store.
I can't keep silent and decided to write a review. I was buying a microphone for streaming. The order came in time to the store when I bought a microphone when I asked to connect and check it, they refused me. After checking at home, it does not work (I am upset) the store is already closed, arriving at the store in the afternoon and proving by example with my laptop☹️It hasn 't even been a day that I have to give to the service😖😖😖There are no words. We wrote off and decided to refund thanks for that... So explain what it means you can't go back to the card because there is a new terminal and I have to run around the city looking for a bank to close the debt. I'm terribly sorry, I don't recommend you right now. And I will refuse all purchases from you.
The store is good, the staff is polite, they will show you everything, tell you, sometimes even unnecessarily))
We only buy phones and bracelets there, and we will buy if we need anything else.
I ordered an air humidifier in xstore, the pickup was in this store, I did not inspect the goods. I brought it home, unpacked it, saw that there was a lump on the plastic, calling xstore - recommended to contact the store where I bought it. I returned to the store (about 40 minutes after the purchase), showed the marriage. The sellers inspected and exchanged the goods without any questions. Everything was explained, shown, the staff is friendly.
Удобное расположение. Наличие трейд ина функционала. Вежливый и квалифицированный персонал. Иногда бывают небольшие очереди в час пик, единственное что может уменьшить радость покупки очередного гаджета.
It's a pity I didn't remember the name. But the consultant was extremely pleasantly surprised. He was unobtrusive, humorous and explained everything in an accessible way
The store, like its employees, is not interested in profit.I ordered a vacuum cleaner for pickup. I wanted to buy it as a gift. When ordering, no one specified the payment method. As a result, it turned out that this product cannot be purchased with an installment card, even if without a discount. They did not offer to consider alternative options, although then I looked at that with a not significant difference from and were. For the 21st century, I ordered even cheaper, taking into account delivery. I recommend the management to spend money on B2C sales training
Замечательная сеть магазинов. Приятный внимательный персонал, всегда грамотно консультируют, стараются подобрать, то что нужно, а не втюхать подороже. Суперская программа лояльности. Не первый год у них покупаю, опрадывают ожидания.
I bought QCYT13 headphones, disgusting headphones I can't hear anything. I downloaded the sound app at 100%. It's just a waste of money. I also approached the guy's consultant in the future. He said they were fine. Of course it's fine, otherwise you can't hear anything, it's so necessary apparently
I purchased the goods in this store and was left with a pleasant impression after the purchase
The consultants were polite and courteous, even offered to help carry them to the car, even though they are not obliged
Бывает захожу сюда забрать товар после заказа online, магазинчик маленький, очень часто бывают очереди, в основном из-за того что оформляются кредиты/рассрочки. Но открывают вторую, именно для выдачи, но все равно спасает нечасто.
Магазин порадовал, ребята помогли выбрать телефон, а учитывая что зашёл за 10 минут до закрытия, никто не торопил, все достаточно доступно объяснили, и никуда не торопились, чем приятно удивили. Телефон подобрали исходя из пожеланий , а не самый дорогой. Безумно доволен.
Неприятный персонал. Ответ на вопрос с ухмылкой и выставляя покупателя дурачком. И это не в первый раз. По ассортименту и качеству продукции претензий нету
Очень понравился магазин! Приятные консультанты, время обслуживания, компетентность
Show business's response
lihachevski
Level 7 Local Expert
October 28, 2023
Today, on 28.10, I came to buy a pre-selected power bank, the consultant advised a more convenient model in terms of charging, which was not obvious to me, since I did not need to carry an additional cable and power supply with me. A professional in his field! 👍🏼
Салон хороший, продавцы расторопные. Настолько расторопные, что мы с мужем, придя за самым дешёвым телефоном для ребёнка, ушли с почти последней версией его, наушниками, медиа плеером и увлажнителем воздуха. Очень профессионально и ловко. Покупками довольны, обслуживаем тоже. Рекомендую.
Очень маленький магазин-коробка, на толпу людей явно не рассчитан при проведении черных пятниц и скидочных акций. Там буквально негде повернуться.
Все время ожидания играла их bluetooth колонка, музыка в который постоянно прерывалась и заикалась, так себе реклама продукции, ну и слушать это было очень не комфортно.
Упаковочные коробки с товаром оснащены верёвками , за которые можно держать её и нести, но продавец не заклеел крышку скотчем после вскрытия. Вследствие чего, выйдя из магазина на улицу и удерживая коробку за верёвку, крышка открылась. Повезло, что я держала коробку достаточно высоко и при открытии крышки верхней, коробка не ударилась об пол и товар не разбился. Зачем делать верёвки на коробках, если их не безопасно использовать? В моем случае это могло привести к утере документов и порче товара. В общем осталась не довольна таким посещением магазина с такой дорогостоящей техникой.
Консультанты - верх некомпетентности в своей же продукции. ни на один вопрос не могут ответить нормально.
В принципе, привычно и глупо сравнивать с консультантами I-store или даже 5 элемента, но очень оскорбительно было слышать явный смех на вопрос есть ли в наличии зубная щетка T300, мол такой даже не существует и есть только T500.
Просто 🤦♂️
Прекрасный магазин, качественное обслуживание. Продавцы знают своё дело, всегда проконсультируют и ответят на все вопросы. Покупаю не первый раз и всегда остаюсь довольна. Отдельное спасибо консультанту Андрею, четко и быстро всё объяснил простым языком, помог в настройке телефона
Медленная работа консультантов, отсутствие нормальной системы формирования очереди. Как результат - длительное ожидание при посредственном сервисе. В совокупности с несколько завышенными ценами делает этот магазин не рекомендуемым к посещению. В сети можно найти аналогичную технику дешевле при меньших временных затратах.
Однако, также стоит отметить вежливость консультантов и в целом хорошее соотношение цена/качество продукции.