Europost is located in Euroopt (Yanki Kupala 82A) Convenient opening hours from 9 to 21.The staff is friendly, (always prompt, advise, explain) The queue is moving fast.
I sent 2 parcels by cash on delivery, one simple, the second fragile, they took money for delivery, the receptionist assured that the money for the shipment would be returned... As a result, it turned out that they did not return it, said that we did not understand each other. A bad manager, does not know how to talk to clients... Even one star is a pity. I will try to contact Belpost, see how it is there, everything is learned in comparison.
Constant queues, everything is very slow! It is still impossible to give away a parcel based on a passport photo that has not been paid in advance. And if the passport is lost or a visa is being applied for??
I constantly use the office 63. The last time was 13.05. Yes, there are queues, but the girl works so fast and well, she is polite. In general, I recommend this service, the price and quality are what you need.
I didn't like it very much. Wild queues. The workers work very slowly, one person releases parcels, the other nods with his foot and drinks tea. They can't find the parcel for a long time, although it arrived this morning.
Queues of 15 people are worse than at Belpost. And there are queues all the time, whenever you come.
That's why I don't want to come here.
Everything related to Euroopt is associated with unbearable queues and loss of time. And time is the most valuable resource these days.
The service is at a low level. The first time a parcel was sent by cash on delivery. They didn't quite understand how to send it, they asked for help..... They helped so much that the parcel was sent without cash on delivery. It's good that a relatively decent recipient got caught and transferred money to the card, although not the entire amount, but at least that way.
I am very disappointed in the people who work there......
There is no packaging material, how so???? There is not even a packaging film, they say, European Post does not provide this service! It's not clear! The website has information about the packaging, but in fact....!!!!!
The queue is huge, I will wait a long time.
The staff is not responsive, there are not enough words to describe the whole stupid house that is happening here, but the parcel came with a delay.
Parcels are being delayed! Sellers are cheating! And the prices are already more expensive than Belpost! The last time I took something here. You should be shut down as soon as possible!