I ordered 1 time on Friday ~ 18.00, the delivery was long, I decided to pick it up for pickup (it's faster this way). There is a bonus/promo code in the app for the first order. As for sushi and bonus pizza? - AMAZING! I'm not a sushi foodie, but their baked rolls, crusted rolls are very tasty, as if you're eating meat, not fish! I didn't expect anything from the "free" pizza, but it turned out to be very good, no worse than special pizzerias. I will order more! I recommend it to you too!
I always order here, there are no questions about delivery. But it happens that the pizza arrives cold, burnt, and for good money it could be made not like pigs. But it happens normally, I don't know what it's related to, maybe it's the cook. The rolls are delicious, it's impossible to break away, and sometimes it's not possible to eat. I always take a set all at once. There are rolls when the rice is hard and burnt to such an extent that the parchment is black. Why don't you come to your senses at all? You've raised the price, so at least do it efficiently. Next time, if such an incident happens, I will bring it back to you. It is impossible to place an order for more than 100 rubles. But I repeat, it can be very tasty once you get there.
Disgusting service!!! I made an order through the application, the order was accepted, but the operator did not contact me and the application indicated a 2.5-hour delivery wait. After 3 hours, I contacted the operator to clarify where my order was, to which I received a response that I allegedly canceled the order when I was contacted (within 3 hours no one called me back about my order) and after that I received a response that the order simply was not accepted and It was not prepared. If you have a heavy workload and you cannot accept orders promptly, then please call your customers back and inform them about the heavy workload. In addition to this, the order was paid online at checkout and it also did not affect anything!!! During the conversation, the operator did not even bother to apologize and somehow fix the situation, but simply stated that they were no longer working. Boorish and terrible attitude towards their customers for such prices.
Thank you for the huge and delicious rolls, there are a lot of fish, the taste is excellent, they took it away by pickup, it's so convenient for us also for the promotion) you guys are well done, thank you from the bottom of your heart!
I always take it with chicken, since I don't eat seafood. It's always delicious. I tried to order from others, but the choice stopped right here. They always deliver on time) thank you for your work and good luck to you)
A significant plus is that there are pizzas of 50 centimeters, a few pizzerias cook them in the city. And when you first order from any room, there is a free pizza, but in addition, it is better not to order pizza according to the promotion, since the first one simply will not come.
I'm deleting my previous review and changing it to this one. He was a regular customer.
I attached the old review as a screenshot.
I want to leave a complaint, because I ordered sushi from the site 2 hours ago. I didn't get a call back, the website says that the order has been accepted for processing.
The short number 7358 did not work. I called on my mobile phone, the female operator communicated rudely and said that she had another number specified in her order, which could not be, because even now, after visiting the site, I automatically entered the last entered number and it is correct.
Also, the order received from my neighbors was placed on the website and accepted for processing. The operator said that there was no such order at all. That is, both we and they just waited two hours for their orders. They also didn't get a call back.
The operator said that she was not going to do anything about it and she was fulfilling her duties 100 percent.
And by the way, there was also no call to the number that she said was listed there and that she allegedly did not get through there. (This is my second number, the mobile phone was lying next to it and was turned on).
In general, guys, the food may be delicious, but you don't want to deal with such a service.
By the way, having written them a complaint with all the proofs in the cart, the same people communicated with me as on the phone. I.e. it is very funny to leave a complaint against the operator, to the same operator.
We ordered pizza "lesnaya" with the addition of sausage and olives. Because there is nothing else in the pizza except mushrooms. The sausage looked strange. We ate in the evening with the whole family, this morning the whole family has an upset stomach.
I wanted to thank the team that works at this cafe. I really liked the sushi. Everything is delicious and the delivery is fast and the courier boy is wonderful. Thank you, good health and success.
For the last year or a year and a half, we have always ordered sushi here, but the last 2 months have killed all attitude and trust.
The last order was placed at 18:00 on 01.12.2023. The operator called back at 18:04. The delivery time was announced 1.5 hours +-15 minutes. I understand, it's Saturday, I can understand being 30-40 minutes late. But, the order arrived at 21:25 (i.e. 3h25min).
I tried to call 2 hours after the order, the phone was not picked up, the robot threw the operator's waiting time every few minutes for 1 minute.
In general, I did not give 1 star, but 2, because sushi has always been more or less delicious, but this attitude (not for the first time) overrides all the advantages. For obvious reasons, we will not order any more.
I wanted to order a large order for others, naturally I thought about promotions, etc. a large order - how about without a discount. I placed an order on the website (it was not displayed correctly), the operator called back, clarified the details, it turns out that we do not fall under any promotion because 90% of the goods are already under the promotion or the composition does not fit. The operator did not offer anything, she spoke coldly, as if I was straining her. I refused the order. Then I remembered about the application, collected and made the entire order there, it turned out that the discount worked in the application. "Wonderful," I thought, and began to prepare for the holiday. But as it turned out, they allegedly had some kind of malfunction in the application and they did not see the order, although it was not written about any problems either in the application or on the site. As a result, a spoiled celebration! This is, of course, my personal opinion, but it seemed that the operator just lied and, as if on purpose, did not accept the order. I hope this is not the case, but the service just became ZERO, there were no questions before. Thanks to another service, we promptly prepared and saved the holiday!
On holidays, you can not even hope for promotions and discounts, although it is not written anywhere that promotions and discounts on holidays are invalid. Overall, the pizzas are delicious!
I ordered pizza on Friday night. I thought I would have a delicious meal at the end of the working week. I ordered, the receptionist said that the delivery will be 1 hour and 45 minutes. I call in two hours, they offer a 10% discount and wait another 10 minutes. As a result, after 2.5 hours, the pizza was still delivered, but the trouble was, there was no pizza in the box, there was a coal in the box.
Conclusion: I will not order pizza here anymore. After 2.5 hours of waiting and dozens of lost nerve cells, I was left hungry. Thank you for the "pleasant" dinner.
If I could, I would put minus five stars, or even minus ten.
The delay in delivery is 30 minutes. The pizza is barely warm. There are 42 orders in the profile and it was probably the last one. They don't care about the time they set in the application, they don't call back and warn about a possible delay of the courier (on Tuesday), they promise to call back after specifying the delivery time and don't call, they are hanging noodles on their ears that the management will definitely contact me. I waited 4 days for the call, but it seems I will have to take and write reviews on all sites about their attitude to customers. If you think that 15 percent discount for cold food is OK - I will choose another delivery. With such an attitude of the administrator to the customers, I wish you that your cooks would go to a more adequate place.
The fact that they brought cold pizza and the courier came twice to the address.. I will close my eyes, but not on the attitude of the operator and not the ability to hear and listen.. it is not the first time we have encountered such an attitude of the same girl.. indicated in the comment. do not call back, immediately after placing the order, they called themselves immediately and asked to note that they were delivered by 8 pm. To which the operator constantly interrupted with the words "we will call you back.we call everyone back anyway.". when asked to note at least our wish on a piece of paper, and then adjust the order because we will not be able to answer later, it was stated that she had no time to do this..Super!! No one, except the courier, who was at 19.0 near the intercom, called me back on order! There was no one at home, so the courier arrived an hour later with a cold pizza.. I understand when you have a lot of orders and a wild rush.. there is an order on the box 130.. there were times when they were brought far beyond the 200th hundredth and nothing, and the wishes were taken into account, and they remained polite.. although your products are excellent, but the service is also quite an important part that leaves an unpleasant impression..
There is nothing to evaluate, nothing has been brought)
A strange experience. I tried to order two days in a row - in the evening, then in the afternoon: they accept the order, the number appears, the money is debited. Then the money is silently returned.
The message was read in the telegram, nothing was answered.
Judging by the reviews, the guys are no longer steaming. I don't know what kind of lucky people got their pizza tastier and bigger than in DoDo, but at least they bring it, and that's better than nothing. It was very sad, now it's funny)
We ordered a set not cheap. The sticks were not brought, and this is the second time we ordered and do not bring the sticks twice, how is that? For the first time, at least there was enough fish.
Regarding the quality of fish and its quantity in the second order: in Philadelphia there were the thinnest translucent pieces of fish, in sushi with tuna it was as if there was no tuna at all. On the website, according to the description, the set included sushi with crab meat ... well, do you at least write that a crab stick ... or do you think it's the same thing?? For 52 rubles, we received rice with small amounts of fish and a crab stick
Good evening , everyone !
We made a large order on the website of this company, the order was accepted and said that it would be delivered within 1-1.30 hours.As a result , the girl called back an hour later and said that due to technical circumstances the order would not be delivered . To say that the evening is ruined.... that's an understatement. I understand everything , you never know what could have happened ... but calling back in more than an hour is not right ! During this time , we would have had time to order elsewhere !
Thanks for the evening
We placed an order N2134 at 21h08min on May 30, 2024 for a set of Sochi1. The set was not delivered and no one called back. Do you do this all the time? Or only selectively? If a teenager made an order, can it be ignored?
We made an order through the app. After 1.15 we called back to find out where our order was, and found out that the application, it turns out, does not work. The solution to the issue was an offer to place an order by phone with a waiting time of 1.30+-15 minutes. It is impossible to enter promo codes on the site, the application does not work... The impression is ruined. Competitors can be chosen at least for the quality of service and attitude to customers.
Today I ordered pizza for pickup in 3 hours. We arrived at the appointed time, at 18.15. The doors are closed, there is no light in the windows. We stood outside for 15 minutes and dialed all the numbers. They don't answer the phone. I'm just shocked by such a service. They have my number, really it was impossible to dial and warn. The whole family's evening was completely ruined and my time was lost.
We ordered Bavarian pizza and sushi. With salts, servelate, and "Hunting" sausages in it, most likely unsorted, plus a ton of salt. It is not possible to eat. Delivery is usually 2-3 hours, it may arrive cold. Sushi is normal, you can order it.
I often use the services and I can say that the food is delicious and the delivery is on the level. We are pleased with promotions and discounts. I recommend it to everyone
The delivery is long
The pizza is not cut
And what about the taste
It's divine
But the minus is big ------
The change of leadership has affected ((((((
We placed an order on the website of this company, the order was accepted and said that it would be delivered within 1 hour.As a result , after an hour no one answers , we arrived there , and it is generally closed there . To say that the evening is ruined.... That's an understatement.
The pizza is barely warm, the order was carried for a long time, and as a result, we were also left without a drink. The courier said that she had given the drink from our order to another one.She didn't offer us anything in return. We will not order anything more here and do not advise others, you will be disappointed.
Great pizza. It's delicious. Unusual. With sweet pears and tangerines. 1h.40min delivery. The courier is a smiling handsome man), miscalculated the floor, walked))). Despite the fact that the pizza was ordered at home, napkins, candy and toothpicks were attached to the receipt. It smiled. That's what I mean by service. Well done! Keep it up.
Thank you all. Candy made our evening. You are great!
Delicious and great prices. We took 8 of the largest pizzas, I really liked it. The hot ones arrived. It would have been more expensive and less in the dodo)
Ordered for the first time ! The set mix on the site cost 38.90rubles , picked up by pickup . According to the conditions specified on the website, a 10% discount on pickup , and a roll as a gift for the first order.
Not to mention that the administrator does not know how to explain the conditions correctly, after 30 minutes no one called that the order was ready.
The receptionist said that a gift roll is attached if you pay for the set without a discount, as a result, the price for the set was full, but without the gift roll.
There is one price on the website , another on the receipt , and the amount came out with a discount , but for pickup ! It is not clear and no one has explained it.
There are two slices of cucumber in Philadelphia and Canada , it differs from the photo on the website.
The eel is sliced very thinly .
In Philadelphia, the fish was thick and tasty.
Bonito was as stated on the website.
Rice is undercooked in places (crunched on the teeth)
Most of all , I was confused by the conditions of stocks and prices .
Good afternoon! I ordered sushi and pizza from you for the first time, I liked everything very much, delicious, a lot of toppings, a roll with fish as a gift, they brought it quickly, thanks for the candy, now we will constantly order from you, thank you!pizza is also a top, not like in some other deliveries, 5 stars 👍
We completed the order very quickly. The pizza is delicious and satisfying. Not a very convenient location for pickup. Its own delivery service is working properly and promotions are without pitfalls.
I ordered rolls there several times. I tried them in other establishments, but it was in Yummi that they seemed to me the most delicious. Therefore, I give five stars to the institution.
02/16.24 - the dispatcher announced the delivery time in one hour, as a result, the delivery is more than 2 hours. After the refusal, the courier swore. Gorgeous.
Prices are quite high compared to other dryers, but at least it's clear what you're paying for. Normal delicious rolls and good pizza with not the easiest dough. For now, we will order here.
The only thing that upsets is the too low discount for pickup.
I have already ordered several times from you. Delivery on time, excellent couriers. The rolls are wonderful (especially the Katana). You're a godsend to me. Everything is very, very tasty!!!
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Никита С.
Level 3 Local Expert
December 22, 2023
We wanted to order delivery, we made it through the application. After half a month, no one contacted us, they called to find out how long to wait for the order. The operator on the phone said that they did not see or place orders using the application, although this was not indicated anywhere. As a result, we spent time and were left with nothing. Work with the service.
With each order, the quality of the rolls is getting worse. I've been ordering only here for two years, but this is the last order for sure. Expectation and reality 😄
I ordered pizza today, 3 types, plus I took advantage of the 1+1=3 promotion. They arrived without delay, in thermos bags, hot. My colleagues and I really liked it. The pizza is delicious and satisfying. Keep it up !
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Евгения
Level 12 Local Expert
September 8, 2023
I have been using the application of this institution for many years, but today, even ordering with priority delivery, I did not receive the order at the specified time or much later. I had to call myself and refuse the order, and the reason for this situation and apologies did not work out. Thanks for the past good impressions and an empty stomach today. I will delete the application and categorically do not recommend it, as it will fail without explanation.
This is TERRIBLE!!! We agreed to deliver 2.5 hours... It was delivered in 3 hours and 15 minutes... No one warns or apologizes... At the same time, it is impossible to get through to find out if it is worth waiting at all... The card payment failed, I had to pay online, which took some more time... Naturally, after that, the taste was indifferent... The service is at "0" and even lower...