Yummy
111 reviews
June 12
I'm deleting my previous review and changing it to this one. He was a regular customer.
I attached the old review as a screenshot.
I want to leave a complaint, because I ordered sushi from the site 2 hours ago. I didn't get a call back, the website says that the order has been accepted for processing.
The short number 7358 did not work. I called on my mobile phone, the female operator communicated rudely and said that she had another number specified in her order, which could not be, because even now, after visiting the site, I automatically entered the last entered number and it is correct.
Also, the order received from my neighbors was placed on the website and accepted for processing. The operator said that there was no such order at all. That is, both we and they just waited two hours for their orders. They also didn't get a call back.
The operator said that she was not going to do anything about it and she was fulfilling her duties 100 percent.
And by the way, there was also no call to the number that she said was listed there and that she allegedly did not get through there. (This is my second number, the mobile phone was lying next to it and was turned on).
In general, guys, the food may be delicious, but you don't want to deal with such a service.
By the way, having written them a complaint with all the proofs in the cart, the same people communicated with me as on the phone. I.e. it is very funny to leave a complaint against the operator, to the same operator.
See original · Русский
November 6
Disgusting service!!! I made an order through the application, the order was accepted, but the operator did not contact me and the application indicated a 2.5-hour delivery wait. After 3 hours, I contacted the operator to clarify where my order was, to which I received a response that I allegedly canceled the order when I was contacted (within 3 hours no one called me back about my order) and after that I received a response that the order simply was not accepted and It was not prepared. If you have a heavy workload and you cannot accept orders promptly, then please call your customers back and inform them about the heavy workload. In addition to this, the order was paid online at checkout and it also did not affect anything!!! During the conversation, the operator did not even bother to apologize and somehow fix the situation, but simply stated that they were no longer working. Boorish and terrible attitude towards their customers for such prices.
See original · Русский
1
August 12
Thank you for the huge and delicious rolls, there are a lot of fish, the taste is excellent, they took it away by pickup, it's so convenient for us also for the promotion) you guys are well done, thank you from the bottom of your heart!
See original · Русский
August 22
A significant plus is that there are pizzas of 50 centimeters, a few pizzerias cook them in the city. And when you first order from any room, there is a free pizza, but in addition, it is better not to order pizza according to the promotion, since the first one simply will not come.
See original · Русский
October 12
We ordered pizza "lesnaya" with the addition of sausage and olives. Because there is nothing else in the pizza except mushrooms. The sausage looked strange. We ate in the evening with the whole family, this morning the whole family has an upset stomach.
See original · Русский
March 23
I wanted to thank the team that works at this cafe. I really liked the sushi. Everything is delicious and the delivery is fast and the courier boy is wonderful. Thank you, good health and success.
See original · Русский
December 1, 2023
For the last year or a year and a half, we have always ordered sushi here, but the last 2 months have killed all attitude and trust.
The last order was placed at 18:00 on 01.12.2023. The operator called back at 18:04. The delivery time was announced 1.5 hours +-15 minutes. I understand, it's Saturday, I can understand being 30-40 minutes late. But, the order arrived at 21:25 (i.e. 3h25min).
I tried to call 2 hours after the order, the phone was not picked up, the robot threw the operator's waiting time every few minutes for 1 minute.
In general, I did not give 1 star, but 2, because sushi has always been more or less delicious, but this attitude (not for the first time) overrides all the advantages. For obvious reasons, we will not order any more.
See original · Русский
3
December 10, 2023
I wanted to order a large order for others, naturally I thought about promotions, etc. a large order - how about without a discount. I placed an order on the website (it was not displayed correctly), the operator called back, clarified the details, it turns out that we do not fall under any promotion because 90% of the goods are already under the promotion or the composition does not fit. The operator did not offer anything, she spoke coldly, as if I was straining her. I refused the order. Then I remembered about the application, collected and made the entire order there, it turned out that the discount worked in the application. "Wonderful," I thought, and began to prepare for the holiday. But as it turned out, they allegedly had some kind of malfunction in the application and they did not see the order, although it was not written about any problems either in the application or on the site. As a result, a spoiled celebration! This is, of course, my personal opinion, but it seemed that the operator just lied and, as if on purpose, did not accept the order. I hope this is not the case, but the service just became ZERO, there were no questions before. Thanks to another service, we promptly prepared and saved the holiday!
See original · Русский
4
1
January 20
I ordered pizza on Friday night. I thought I would have a delicious meal at the end of the working week. I ordered, the receptionist said that the delivery will be 1 hour and 45 minutes. I call in two hours, they offer a 10% discount and wait another 10 minutes. As a result, after 2.5 hours, the pizza was still delivered, but the trouble was, there was no pizza in the box, there was a coal in the box.
Conclusion: I will not order pizza here anymore. After 2.5 hours of waiting and dozens of lost nerve cells, I was left hungry. Thank you for the "pleasant" dinner.
If I could, I would put minus five stars, or even minus ten.
See original · Русский
October 28, 2023
The delay in delivery is 30 minutes. The pizza is barely warm. There are 42 orders in the profile and it was probably the last one. They don't care about the time they set in the application, they don't call back and warn about a possible delay of the courier (on Tuesday), they promise to call back after specifying the delivery time and don't call, they are hanging noodles on their ears that the management will definitely contact me. I waited 4 days for the call, but it seems I will have to take and write reviews on all sites about their attitude to customers. If you think that 15 percent discount for cold food is OK - I will choose another delivery. With such an attitude of the administrator to the customers, I wish you that your cooks would go to a more adequate place.
See original · Русский
5
November 25, 2023
The fact that they brought cold pizza and the courier came twice to the address.. I will close my eyes, but not on the attitude of the operator and not the ability to hear and listen.. it is not the first time we have encountered such an attitude of the same girl.. indicated in the comment. do not call back, immediately after placing the order, they called themselves immediately and asked to note that they were delivered by 8 pm. To which the operator constantly interrupted with the words "we will call you back.we call everyone back anyway.". when asked to note at least our wish on a piece of paper, and then adjust the order because we will not be able to answer later, it was stated that she had no time to do this..Super!! No one, except the courier, who was at 19.0 near the intercom, called me back on order! There was no one at home, so the courier arrived an hour later with a cold pizza.. I understand when you have a lot of orders and a wild rush.. there is an order on the box 130.. there were times when they were brought far beyond the 200th hundredth and nothing, and the wishes were taken into account, and they remained polite.. although your products are excellent, but the service is also quite an important part that leaves an unpleasant impression..
See original · Русский
1
September 2
On holidays, you can not even hope for promotions and discounts, although it is not written anywhere that promotions and discounts on holidays are invalid. Overall, the pizzas are delicious!
See original · Русский
1
December 15, 2023
There is nothing to evaluate, nothing has been brought)
A strange experience. I tried to order two days in a row - in the evening, then in the afternoon: they accept the order, the number appears, the money is debited. Then the money is silently returned.
The message was read in the telegram, nothing was answered.
Judging by the reviews, the guys are no longer steaming. I don't know what kind of lucky people got their pizza tastier and bigger than in DoDo, but at least they bring it, and that's better than nothing. It was very sad, now it's funny)
See original · Русский
1
October 15, 2023
We ordered a set not cheap. The sticks were not brought, and this is the second time we ordered and do not bring the sticks twice, how is that? For the first time, at least there was enough fish.
Regarding the quality of fish and its quantity in the second order: in Philadelphia there were the thinnest translucent pieces of fish, in sushi with tuna it was as if there was no tuna at all. On the website, according to the description, the set included sushi with crab meat ... well, do you at least write that a crab stick ... or do you think it's the same thing?? For 52 rubles, we received rice with small amounts of fish and a crab stick
See original · Русский
3
September 27
Sushi is high-quality and good, but you need to monitor the site and set the price that should be. I was counting on one thing and got another
See original · Русский
November 25, 2023
Good evening , everyone !
We made a large order on the website of this company, the order was accepted and said that it would be delivered within 1-1.30 hours.As a result , the girl called back an hour later and said that due to technical circumstances the order would not be delivered . To say that the evening is ruined.... that's an understatement. I understand everything , you never know what could have happened ... but calling back in more than an hour is not right ! During this time , we would have had time to order elsewhere !
Thanks for the evening
See original · Русский
2
May 30
We placed an order N2134 at 21h08min on May 30, 2024 for a set of Sochi1. The set was not delivered and no one called back. Do you do this all the time? Or only selectively? If a teenager made an order, can it be ignored?
See original · Русский
December 22, 2023
We made an order through the app. After 1.15 we called back to find out where our order was, and found out that the application, it turns out, does not work. The solution to the issue was an offer to place an order by phone with a waiting time of 1.30+-15 minutes. It is impossible to enter promo codes on the site, the application does not work... The impression is ruined. Competitors can be chosen at least for the quality of service and attitude to customers.
See original · Русский
October 29
Delicious good rolls, as well as a lot of fish in Philadelphia, as well as delicious pizza
See original · Русский
December 5, 2023
Today I ordered pizza for pickup in 3 hours. We arrived at the appointed time, at 18.15. The doors are closed, there is no light in the windows. We stood outside for 15 minutes and dialed all the numbers. They don't answer the phone. I'm just shocked by such a service. They have my number, really it was impossible to dial and warn. The whole family's evening was completely ruined and my time was lost.
See original · Русский
1
December 3, 2023
We ordered Bavarian pizza and sushi. With salts, servelate, and "Hunting" sausages in it, most likely unsorted, plus a ton of salt. It is not possible to eat. Delivery is usually 2-3 hours, it may arrive cold. Sushi is normal, you can order it.
See original · Русский
1
November 11
They cook great!
Delicious!
They deliver quickly
See original · Русский
August 18
I often use the services and I can say that the food is delicious and the delivery is on the level. We are pleased with promotions and discounts. I recommend it to everyone
See original · Русский
May 25
The delivery is long
The pizza is not cut
And what about the taste
It's divine
But the minus is big ------
The change of leadership has affected ((((((
See original · Русский
December 5, 2023
We placed an order on the website of this company, the order was accepted and said that it would be delivered within 1 hour.As a result , after an hour no one answers , we arrived there , and it is generally closed there . To say that the evening is ruined.... That's an understatement.
See original · Русский
November 20, 2023
The pizza is barely warm, the order was carried for a long time, and as a result, we were also left without a drink. The courier said that she had given the drink from our order to another one.She didn't offer us anything in return. We will not order anything more here and do not advise others, you will be disappointed.
See original · Русский
1
January 15, 2022
Отличная пицца. Вкусненько. Необычно. Со сладкой грушей и мандаринами. 1час.40мин доставка. Курьер улыбчивый красавчик), обсчитался этажом, шёл пешком))). Несмотря на то, что пицца была заказана на дом к чеку были прикреплены салфетки, конфетка и зубочистки. Улыбнуло. Вот это я понимаю сервис. Молодцы! Так держать.
Всем спасибо. Конфетка сделала наш вечер. Вы- молодцы!
September 1, 2023
Вкусно и отличные цены. Брали 8 самых больших пицц, очень понравилось. Приехали горячие. В додо вышло бы дороже и меньше)
February 7
Very tasty rolls and sushi nice price thanks a lot to Odysseus and his conal@grimace
See original · Русский
1
December 25, 2022
Заказывали в первый раз ! Сет микс на сайте стоил 38.90р , забирали самовывозом . По условиям указанным на сайте , при самовывозе скидка 10% , при первом заказе ролл в подарок .
Не говоря о том что , администратор не умеет правильно объяснять условия, через 30 минут никто не позвонил , что заказ готов .
Администратор говорила , что подарочный ролл прилагается если оплатить сет без скидки , в итоге цена за сет была полная , но без подарочного ролла.
На сайте цена одна , на чеке другая , и сумма вышла со скидкой , но за самовывоз ! Это не понятно и так никто не объяснил.
В филадельфии и в канаде лежит по два слайса огурца , отличается с фотографией на сайте .
Угорь нарезан очень тонко .
На филадельфии рыба была толстая и вкусная .
Бонито было как и заявлено на сайте .
Рис местами недоварен(хрустел на зубах)
Больше всего смутило условия акций и цен .
2
1
September 4, 2022
Добрый день! Заказывал у вас суши и пиццу первый раз, все очень понравилось , вкусно, много начинки, рол с рыбой в подарок , привезли быстро, спасибо за конфетку , теперь будем постоянно у вас заказывать , спасмбо вам !пицца тоже топчик, не то, что в других некоторых доставках, 5 звезд 👍
3
January 24, 2023
Очень быстро выполнили заказ. Пицца вкусная и сытная. Не совсем удобное расположение для самовывоза. Своя служба доставки работает исправно и акции без подводных камней.
1
September 29, 2023
I ordered rolls there several times. I tried them in other establishments, but it was in Yummi that they seemed to me the most delicious. Therefore, I give five stars to the institution.
See original · Русский
1
October 26
Great roles. Thanks to the Yummy staff
See original · Русский
February 18
02/16.24 - the dispatcher announced the delivery time in one hour, as a result, the delivery is more than 2 hours. After the refusal, the courier swore. Gorgeous.
See original · Русский
1
1
October 1, 2022
Цены по сравнению с другими сушильнями довольно высокие, но тут хотя бы понятно за что платишь. Нормальные вкусные роллы и хорошая пицца с не самым простым тестом. Пока будем заказывать тут.
Огорчает только слишком низкая скидка за самовывоз.
1
October 3, 2023
Very tasty sushi and pizza, but parking and check-in are knee-deep in pits....for such a road, you need to make a 20% discount for pickup, not 10...
See original · Русский
1
October 24, 2022
Уже заказывала несколько раз у вас. Доставка ровно в срок, отличные курьеры. Роллы замечательные( особенно Катана). Вы прямо находка для меня. Все очень-очень вкусно!!!
December 22, 2023
We wanted to order delivery, we made it through the application. After half a month, no one contacted us, they called to find out how long to wait for the order. The operator on the phone said that they did not see or place orders using the application, although this was not indicated anywhere. As a result, we spent time and were left with nothing. Work with the service.
See original · Русский
November 29, 2023
With each order, the quality of the rolls is getting worse. I've been ordering only here for two years, but this is the last order for sure. Expectation and reality 😄
See original · Русский
1
November 14, 2022
Заказывал сегодня пиццу, 3 видов, плюс воспользовался акцией 1+1=3. Привезли без опоздания, в термосумках, горячую. Мне и коллегам очень понравилось. Пицца вкусная и сытная. Так держать!
1
February 10
My wife and I liked the pizza, a lot of cheese and they brought it on time. Thanks a lot
See original · Русский
September 8, 2023
Много лет пользуюсь приложением данного заведения, но сегодня заказав даже с приоритетной доставкой, заказ я не получала не в указанное время ни значительно позже. Пришлось самой звонить и отказываться от заказа, причем причину такой ситуации и извинений не получилось. Спасибо за прошлые хорошие впечатление и голодный желудок сегодня. Приложению удалю и категорично не рекомендую, так как подведут без объяснений.
1
January 11
Always delicious pizza and sushi, but there is a long delivery not only on holidays
See original · Русский
December 13, 2023
Delicious rolls, I've tried many places, this is still the top. Well done, keep it up
See original · Русский
1
September 1, 2022
Это УЖАС!!! Согласились на доставку 2,5 часа... Доставили через 3 часа 15 минут... Никто не предупреждает и не извиняется... При этом дозвониться, чтобы узнать, стоит ли вообще ждать, невозможно... Оплата картой не прошла, пришлось оплачивать онлайн, что заняло ещё время... Естественно после этого вкус был безразличен... Сервис на "0" и даже ниже...
3
1
November 14, 2023
It is impossible to get through to make an order. 30 minutes on the phone, the application is on the website, there is no answer. Tuesday is not a public holiday.
See original · Русский
January 7, 2022
Организация считает что роллы не брак, каждый кусочек разного размера ,один огромный а другой тонкий ,с рыбы прям жир течет , для них это все нормально. Но вот то что рис отсутствует местами ,сказали что действительно их косяк.
Отработала сушистом и прекрасно знаю что многие доставки себе такого не позволяют и делают либо полную замену либо возврат. Тут же компания предложила 25% скидку на этот заказ либо на сл , ну или полностью вернуть деньги и забрать заказ в 100% объеме ( мы после работы с мужем , 9 вечера , естественно попробовали по одному кусочку прежде чем увидели что привезли ) Так что будьте бдительны,, закажи , придет непонятно что и скажу что хорошее качество )
1
March 23
The order is delivered with a delay of 1.5 - 2 hours, it is impossible to get through, the operator is rude
See original · Русский
February 15
The delivery was 3 hours.
1) When I started writing on Viber, I was blocked 😅
2) Soy sauce, wasabi and ginger are generally not included in their standard set 😅
I have no idea how this place still works 🙈
See original · Русский