Good afternoon to all readers.I hope my review will be useful to all readers. In my opinion, this clinic is certainly good by many criteria.
I'll start with the pros +:
neat, clean, all floors have reception counters, coolers, benches, chairs, it's certainly very convenient. Doctors in particular: the therapist, I contacted her. I think they are professionals in their field and try to communicate with patients normally, on a professional level.
I will list the disadvantages :
Expensive.
Sometimes the reception gives incorrect information.
Queues for doctors are not organized, it's a mess.
Nurses and receptionists (not all of them, of course) can, for a fee, drag you without waiting in line to any doctor and without waiting in line, for this special respect.
They prescribe branded medicines, we must insist that they prescribe a more affordable analogue.
In more detail, for information.
If you call the reception and book a place for an appointment, for example, with a therapist, you really do (I experienced it myself), they answer that there is a LIVE QUEUE in our clinic, and you can not book a queue in advance, but in fact you come early and see that you still have a list of 5-6 people who, as it turns out, signed up yesterday.
I am shocked by such unreliable information that I received on the phone (even the doctor on duty at our insurance company also received an answer when he booked a doctor's appointment for me), but that's not all, it will be even more interesting later.
Well, of course, this did not make me happy, since I called in the evening but was refused due to the fact that they do not accept appointments, okay, I'm waiting further in line to see a therapist on a first-come, first-served basis, but suddenly several people (3-4) pass by without waiting in line for a consultation, I ask for a doctor.the sister who is attached to the therapist, why are they passing without waiting in line, she tells me that these people will leave quickly, they are just looking for a referral, I am shocked, I am waiting for what will happen next, after a certain time, those patients who are here for inpatient treatment pass without waiting in line, oh, it was already too much, the limit of my patience.
After all, I also paid for the consultation, for the reception, why can't we make normal numbered tags and give them out in turn at the reception according to the time of the patient's arrival, because, as they said earlier, the live queue is in quotation marks.
AN IMPORTANT POINT. After a while, my friend came up to me and told me how to get through without waiting in line, it turned out to be very simple, you approach the girls who are at the reception and carefully let them know that there will be a reward and ask to be accepted without waiting in line and that's it, you are dragged through as a VIP, without any queues, and to all the other doctors too.
I've personally seen this for myself, even though it's a private clinic, but nepotism, dating, and money solve everything. Everyone wants to live well.
For information, I'm attaching a photo where the names of the people who booked the queue in advance are posted on the door, yesterday, and they told me we have a live queue.
Russian Russian and Uzbek were written by the therapist's nurse, who wrote such a prescription that even knowing Uzbek and Russian, I found it difficult to decipher, instead of the clock (s), it says something else, in short, half in Uzbek, half in Russian, since you are typing, write in one language, either Russian or Uzbek.
I was prescribed BRANDED medicines (an antibiotic), and the most important thing was that this antibiotic was not in the network of pharmacies in the city of Samarkand, and this is a large network, but it is in one pharmacy right in front of the clinic, that was the most interesting thing.
Since there was no such antibiotic on sale anywhere else, there are analogues, and what was prescribed is very expensive compared to analogues, I think this is not just a coincidence. You should immediately tell your doctor to write non-branded medicines, or their cheap and equally effective analog.
To summarize: there is a lack of organization in queues, spontaneity, so to speak, both for connections and for remuneration.
The clinic is not the cheapest, there was an unpleasant aftertaste due to the behind-the-scenes games of the med.the staff didn't really like that I was prescribed an EXPENSIVE BRANDED medicine, although there are many cheap and equally effective analogues.
Very good staff! Polite, pleasant girls at the reception. The doctors are attentive. I want to mention the young doctor. I don't remember my name. I just got married in October of this year. Young, but very literate. I found the cause of my son's cough and we were treated correctly)
I don't recommend this medical center to anyone! they work here only for their own benefits... Kabilova Zamire is not worthy of her official duties. I ask the managers to take control of the staff, they are all fucked up. We pay money, we are consumers, the staff must respect the customers!!! Ilohim Puli dodagomo Tushuk Kadat Burot ……
we went to the front desk, took out the money in the amount of 480000 and sent them to wait for an hour. Where's the queue? after whom someone will come in, no one knows who they want and they let them in without waiting in line, how did I feel in the city polyclinic))) why do you take money from us? I ask the heads of this medical institution to take action!!!!
I was lying on the floor planning for longer, but after the first night that I was not allowed to sleep, I thought to go home the first night the noise, the din, the calls, the screams of the staff after the complaint, I thought everything would be fine, but no, they gave me sleep until 4 in the morning and it was under my door that the staff put the bed and snored very loudly why it was under my door that you need to sleep ?...I warned that I have a sensitive sleep and specially chose a single room suite, sorry, it's not cheap. And they don't feed very much here, they don't give enough food at the right time. And the doctors are good, so is the nurse. But I don't recommend lying here.
An ambulance was called, one of the "medics" washed his hands after being reminded, the second pretended that she did not understand what was wanted from her. Before the IV, she did not treat her hands, she began to break ampoules with her dirty hands, with terrible nails. I refused such an injection of the drug, after which, sighing, I put on gloves and then began to collect drugs, and all this pleasure cost about 300 thousand. I wonder if these clowns know what methods of asepsis and antisepsis are?! For them, there is no basic concept of hand washing.
It works 24/7, you can call an ambulance or come to the clinic on a weekend. The main specialists receive them on weekdays from 8 a.m. to 5 p.m., but if the doctor is operating, he may be undergoing surgery. There is an X-ray, msCT and MRI (you will have to wait 1.5-2 hours on a first-come, first-served basis). You can come to the clinic for injections. There is a hospital. The nurses are friendly, everything in the clinic is still new and clean.
A good medical center, customer service is set at a good level, I gave 4 stars for the fact that they have not yet sent the MRI results to telegram, and I asked, maybe someone will read this review and send what I asked, then I will correct the rating by 5.
I liked the purity and competence of honey.personnel. We went only for diagnostics. Everything was done quickly and efficiently. The work of the staff is well established
Thank you very much to the cardiologist-surgeon Begzod Vohidovich for the excellent attitude to patients, he explained and examined them perfectly
Good luck with your work
I was there more than once on the instructions of the attending doctors. Everything is very decent, except sometimes long queues on the ground floor at the reception. And a little advice to those who are insured: a diagnosis should be indicated in the paper from the doctor and a seal should be placed (placed at the reception)
A wonderful clinic. The whole family is being observed here. There is also a maternity hospital with all conditions. There are many Indian doctors working here, if anyone is interested. Laboratory, MRI and other diagnostics. In a word, without leaving the clinic, you can get all the services.
The clinic is undoubtedly one of the best. It is built and equipped according to current standards, the inventory is modern, the specialists are good. Considering the available choice in the region, a decent clinic.
Great clinic! Professional doctors.
I would like to express my gratitude to the nurse of the treatment room Farangiz Sultanova
My veins are very bad and the ivs are done through a butterfly. Namely, she will get into the vein the first time, controls the entire procedure. Very attentive. A real professional, I wish there were more such medical workers.
There is always a huge queue everywhere..the prices for tests and everything else are too high
See original · Русский
Вадим
Level 13 Local Expert
April 16, 2024
There is no doctor's appointment! I've been sitting in line for an hour, the queue hasn't moved. Why it is impossible to schedule a specialist's time by the clock is a mystery of mystical secrets. They also work until 17. If you work, you don't get treated, even for money. Or do I need to take time off to sit in line?
P.s. it turned out that the doctor pulls patients out of the general queue due to fraud and acquaintance. In a private clinic! Hello, owner, you are losing money and customers!
A good diagnostic center that I take tests every time, then an MRI or something else, I like the politeness of the staff most of all, of course not everyone can afford the prices
Zared himself is even very good with advanced technology
But parking or just driving through this street is a living hell
Don't get sick
It's terribly expensive to get sick
Friendly staff. Professionals in their field. An MRI scan and a conclusion together with a disk are given in your hands, but you will ask for an electronic version and it will be sent to you in a matter of minutes. Thank you very much to the girls and young people at the reception, as well as the MRI staff.
5 but the attitude of the cashier, or rather one rough, rough Karimova dealer. Left a bad impression. Otherwise, the doctors and nurses are all at the highest level! If this is read by the manual of the Zarmed practitioner, then please pay attention to your cashier, she can be removed from the reception and put as a nurse.
It's a very uncoordinated job. The registry works worse than in a public hospital. The usual honey is missing.staff - nurses. The locker rooms are narrow. A medical institution of this level could improve its service.
It's a terrible, just terrible clinic. Rude staff. Hygiene is at a low level. The prices are cosmic. I regretted that I did not go to the state. And I came to the businessmen.