Zid by
41 review
January 12
I bought a svarog real mig 200 welding machine from them, which initially produced large splashes.It was delivered to the zig zag workshop in the same room as the zid.They said they would send the device to an authorized service in Minsk.However, the zigzag simply changed the tip and sent me a video showing that there were no fewer large splashes, as they indicated.After that, zig zag asked for my e-mail address so that I could be contacted by a customer service officer from St. Petersburg, presumably a "representative" of svarog, a certain Dima Gorelov.Almost all of Dima Gorelov's answers consisted of a set of "smart" words, "on-duty" phrases for all occasions from the call center category.This was the end of the "warranty repair" verbally and remotely.So there is no warranty workshop in zid for svarog.But, there is a "chief engineer" in the zig zag Workshop who does not know how to talk to people from the word at all, behaves rudely, interrupts, does not let them say a word, this is when he already has all the thoughts that actually did not exist. When I asked for the book of comments, I said that it was the director of Zida who would decide whether to give it to me or not.Vitaliy, Director of zida, explain to this "chief engineer" that the KZ is issued not from your and the "chief engineer's" wishlist, but on demand and without explaining the consumer's reasons.
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December 18, 2024
I bought a gas cannon, the Nammer stopped working two years later, took it for repair, it was under repair for two days.As a result of the repair, the valve was replaced and charged for repairs almost as much as the cost of the gun.To my question, why is it so expensive, they explained the complexity of the equipment and the large amount of work. It's probably cheaper to repair the plane.So before you buy equipment from this organization and then repair it, think a hundred times.
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June 25, 2024
Poked the hamer nova mig250 synergic apparatus in the description it is written that there are manual adjustments, but in fact it is impossible to adjust it manually, the device seems to cook, then the wire burns somewhere in front of the sapler forming arcs and burns metal, I would not have known earlier it would have been better to turn to another company for the money thrown away
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May 4, 2023
The company claims to be a manufacturer of knives. I ordered the production of a knife according to the sample in mid-February. when ordering, I asked to change the dimensions in a larger direction while maintaining the sharpening angle. It seems that the manager understood me, said the production time is up to 3 weeks. After 3 weeks, I call to clarify when ready - the answer was amazing - read the contract, 45 working days are prescribed there. after 40 days under the contract, I called again - nothing is ready, I can't say the deadlines. after a few more days, at the next call, they reported that the knives were over-heated, did not pass the OTC, like wait a couple more days, the knives will be redone. but! as soon as the knives were made, the manager, who had been silent all this time, began to yell at the phone, obsessively wondering when I would pick up my knives. Well, the cherry on the cake - the size of the knife has not changed, but the sharpening angle has changed. There is absolutely no desire or time to waste time on disassembly with any specialist. You will have to change the angle of the sharpeners for extra money. To sum up, almost 2.5 months of ordeal, there is no result.
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1
November 1, 2024
A large selection. Well-savvy staff!
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July 23, 2024
A large selection of good advice, it's a pity that the warehouse is not there
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November 23, 2022
I bought a HAMMER 3500M gasoline generator on 12/10/2021.
It began to operate in April 2022,
it worked 49 motorcycle hours, in October 2022 the gasoline generator failed.
I started to cut the muffler at startup, noticed that the mounting bolts of the muffler with the engine were built in by hand,
then the power disappeared and stopped starting, the compression disappeared and the oil drove from it is not known from where.
I gave it to the service zid.by .
Diagnostics showed: the gasket on the muffler burned out, the cylinder head gasket burned out, the wall was damaged, the valve burned out as a result, the warranty was denied due to my fault, dust ...?!
This is not my first gasoline generator and I believe how I used it, it was not my fault that the generator failed, it just spun out (muffler and possibly cylinder head)!!!
I think any other purchased equipment in zid.by , warranty service may be denied due to your fault.
I DO NOT RECOMMEND IT.
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October 21, 2022
I decided to buy from zid.buy a compressor. I ordered delivery to another city by phone, they promised for the next day. During the whole day, they did not specify the approximate time of arrival, I got the truth 10 times and they gave me the courier's phone number. The courier promised to arrive first in the morning, then after five, then every hour - in an hour. And then he turned off the phone altogether. As a result, I was left without a yua compressor and with a whole day spent. I strongly advise against it Zid.by
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February 15, 2024
a normal company, convenient access and a large assortment
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1
March 30, 2023
I bought a semi-automatic Hummer, worked for 3 days and that's it.you can't get a guarantee, they send you to some village, you call there-there are no spare parts.I strongly do not recommend it!!!
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June 8, 2021
They call, impose the equipment as "better than the competitors"...The repair kit was changed (after replacement, it never began to produce the declared pressure) at the DP6880 station, the station worked for about 20h / h after which it stood because they bought an American-made station.Before leaving for Moscow, they decided to change the repair kit again, 280p was announced... After a while, the master called back and stated the cost of repair 450 rubles, but even if you refuse, the cost will not change much because disassembly / assembly is being carried out... We came to pick up the station and ask what additional work was done, but we didn't hear anything intelligible...when asked how long the new repair kit will last, the answer was "as lucky as you are."..I do not recommend it
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December 14, 2021
I used to buy welding machines and I liked everything, but now I ordered a hamer pro2 compressor, the pressure gauge did not work right away and there was a bad start, as it turned out one of the capacitors was not working.
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February 19, 2022
A very good service for the repair and sale of power tools. I have addressed them many times. They do it well and the prices are inadequate
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April 12, 2020
An excellent construction company. They helped with the choice, competently consulted and chose a Hamer 250e welder. They offered delivery, but I refused, because I wanted to choose before buying. And when I found out that I could also try to cook, I immediately agreed. After the test, I understood: That's what I need. I took it right away. Thanks to the guys for the cool welder. Another 5% discount was given for the next purchase. Great job!
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October 21, 2020
I bought a Hamer air-1 compressor, started assembling, faced with the fact that the air filter simply did not screw in, the plastic interfered, I did not cut the plastic because the warranty might fly off!(everything is for people), then I put the rear wheels on, and they turned out to have a very strong side play, although everything was clamped.In general, European quality does not pull at all, the quality of the parts is low, most likely it is an ordinary compressor made in China, but not in Belgium!!!On the site, reviews are naturally only good and bad reviews are simply not published.
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September 2, 2020
Not long ago we bought a semi-automatic machine and a mask, consulted on the phone, very quickly received the documents for payment, issued with delivery, everything clearly arrived at the appointed time. Well done!!! I recommend it!!!
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September 24, 2019
A very good service for repairing gasoline tools, and everything is fast and efficient. The warranty repair of the pump was completed in 30 minutes. I recommend it to everyone. A good choice of bench tools.
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October 23, 2019
Not so long ago I took a welding machine there, the guys checked it right on the spot, an adequate competent team, marketer Nikita is a pro in his field, if you are an amateur and want to learn something from those. according to the characteristics of your equipment, feel free to call him, he will sort everything out for you.
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September 24, 2019
The fact that they say that you can hand over the goods if you are not satisfied with these characteristics of the product is a lie and a provocation, after the purchase you will not return anything! I bought a HAMER MIG/MMA-250E semi-automatic welding machine from them, like for professionals, but the quality of welding, or rather the consequences of this welding (slag), you will get tired of cleaning, I am disappointed that at a lower power and a corresponding wire feed, it cooks with one slag, although in the same turn the device is serviceable, good advertising and Chinese quality! That's it!
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October 7, 2019
Great store! I bought a welding machine for my husband. They did not try to sell it more expensive, as it happens in other stores, despite my complete ignorance of what I was buying. The manager correctly specified what the device is for, what kind of work it is supposed to do, etc. And they advised me exactly what I need! My husband is happy, so am I)) Thanks!
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July 25, 2020
A good store. I took a concrete mixer, the manager Anton unpacked it, showed it, helped to carry it to the car and load it. They advise during assembly, payment is made on site.
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February 27, 2021
I am very satisfied with the store, good equipment and cheap segment, including, consumables are constantly available, a good service center.
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August 23, 2019
An excellent team of professional managers! Showroom. Service. I bought a compressor, I was very satisfied! I recommend it!!!
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October 9, 2018
At first it seemed that this was an ordinary basement room where dubious guys were sitting and selling the same dubious equipment. But the organization of retail trade is at the highest level: a wide range of welding machines, compressors, gasoline generators, vibrating plates, etc. Even if some goods are not available, there is a warehouse nearby. I bought a HAMER X-90S vibrating plate in them, I am satisfied with the service and quality of the product!
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February 28, 2020
Normal guys. The store, demo room, and service are all in one place. Price is quality. You can't get there without a car, that's the only "but".
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May 2, 2018
Great store! We traveled half of Minsk with my husband in search of components for a painting machine, in many stores they said on the phone that they were available, but in fact they were not. It was only in Zid bay that we found everything we needed. Pleasant managers helped us choose the components for our model and made a small discount due to the volume. It is very nice to meet conscientious sellers who do not deceive customers!
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February 28, 2020
Thanks for your generators! It was necessary to power up the garage lighting - because I almost drowned the tools in oil with blindness..I will buy an inverter!
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6
February 1, 2019
the only place where they told me so well about gasoline generators and helped me choose the right option. before shipping, they even started it up for me to make sure that everything was fine with the generator
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8
May 14, 2021
We bought it cheaper than planned! Thanks for the help)
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August 6, 2022
From the store directly to the service! And in the order of the queue!
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September 21, 2020
A good store with adequate prices and assortment
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4
February 1, 2019
A very decent level of service, only a positive impression remains. I will continue to purchase equipment in this store.
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October 8, 2021
Great company, I recommend it
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August 2, 2018
a normal company, they work clearly, they delivered me a welding machine the next day HAMER 220NI at 220 Amperes
in short, you can contact
P.S. Eugene advised
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June 15, 2018
I am satisfied with the purchase, the managers told and showed everything competently. Prices are lower than others for similar models.
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July 19, 2020
Responsive staff, pleasant prices))
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June 29, 2020
A normal company. Polite staff
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January 29, 2019
Prompt and attentive customer service, working environment
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February 2, 2019
Excellent service, great selection, reasonable prices.
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January 30, 2020
The product does not meet the specifications stated on the website, I am disappointed with the purchase
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August 29, 2020
An excellent choice
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