On November 6, 2024, I contacted the Ziko service center at Trudovaya 8 in Gomel about the nuances in the operation of watches, by the way, bought in the same store. I got to the service center at 16.50. At this time, an unpleasant dialogue occurred between an employee of the service center and a man who addressed the issue of repairing his watch. After waiting for the man to step aside to contact the Ziko administration, I turned to Anna Alexandrovna Kuchkina, an employee of the service center, with a request to serve me. To which I received an answer that she would serve me if I had time to write an application before 17.00. She still gave me the application form. But when I had a question when filling out the application and I turned to Anna Alexandrovna to help me solve it, she said that it was already 17:00, she could not help me in any way. She did not respond to my request to return the incomplete application to me, saying: "You will come next time and fill it out." To say that I am shocked by the rudeness and rudeness of an employee of such a large and successful company is to say nothing.
I would like to ask the Ziko administration to carefully select employees for their company... after all, your Face directly depends on their behavior and professionalism!
A very good store. You can always choose a worthwhile and unusual gift for any occasion. The prices are adequate, and there is more choice than in many places.
The attitude of the staff to the client is very unprofessional - you can say how "on the market" and that's better there.
After purchasing the watch, a couple of days later))), I contacted the service center - the same situation.
Customer focus 0
"Swiss quality" - the second hand does not hit the dial.
I express my sincere gratitude for the high professionalism and responsibility of the employees of Ziko stores.In particular, the head of the department Natalia ProStor store Minsk, helped to solve my question promptly.I received the order in Gomel as soon as possible.I am satisfied and very grateful to the young specialist!I wish you career growth and awards for Natalia!!!!!!!
Plus for the convenient location, a large selection. But the advantages ended there. Consultants are not interested in selling anything as much as possible and demonstrate it with their whole appearance. Even approach the customers lazily. To the question of how a certain earring of an interesting shape is attached, the answer came: "On the ear." There is no help with the choice. Dear management, please reconsider the staff, people are not at all interested in their work.
Located in the city center, a store with a rather "old" history, has been on the market for a long time, has always specialized in branded brands of wristwatches. Jewelry products are also presented. Silver, gold. If you are looking for a good old classic wristwatch as a gift, you are here. Prices are approximately average market prices. But the main advantage is a wide range and the possibility of choice.
Disgusting attitude towards the customer. We ordered a watch. They were in a warehouse in Minsk. They told me to wait for the call. We waited more than a week, but the call did not happen. Let's go to the store, it turned out that these watches have already been sold! I do not recommend this store! Such an attitude towards the buyer is not allowed!
I came in before March 8, the sales girls were great at breaking up, but they managed not to leave anyone without attention)I am always happy with my purchases, such products as Ziko cannot be found at other jewelers.
It's a pretty pretentious place. Consultants look down on customers (compared to other points in the network). There is a choice, especially in the watches and pens department. There is a watch workshop.
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Юлия В.
Level 7 Local Expert
October 23, 2024
Everything is fine, the staff is polite, the assortment is not bad for the city
the store is solid with a good finish , where you can come to buy watches of varying complexity from classic to waterproof , sports , watches from well-known companies
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Олег Ленков
Level 7 Local Expert
January 2, 2023
A good choice of watches, the ability to order a model of interest from another store and city, attentive staff, high-quality service and repair of watches with a professional approach to work and customers.
The staff is responsive, advises on all occasions, there is a purchase, a large selection of jewelry. They heat well, the atmosphere is hot. Prices are among the lowest in the city, there are many promotions and discounts. It is easy to choose a gift.
This is a really worthwhile store. I recommend everyone to visit and I assure you that you will not leave without buying and having a good mood.
Excellent watch repair shop. Special thanks to the watchmaker.
It would be nice to add a jewelry workshop.
The staff is polite and pleasant. A number of discounts, bonuses, the ability to purchase in installments using cards. A large selection, a wide range of prices from and to. There are promotions when buying.
A larger selection of jewelry and watches.
There were pleasant discounts for the new year. + Always bonuses from partners.
Thanks more to the staff of the chain of stores