I bought a ring in October, 2 rhinestones fell off after 2 months, I contacted the store under warranty.I wrote a statement, the ring was taken away, after 2 weeks the answer comes that the ring will not be repaired and the money will not be returned. I sent this letter to the store to explain to me the reason why the repair was refused.I left my phone number, the next day the manager dialed me, who answered all my questions, clearly explained the reason, replied that the ring was deformed (they returned it to me uneven, the ring was as if specially curved in the direction where 2 rhinestones disappeared).
A gift was purchased in this store. I liked the service. Unobtrusively, but not ignored, asked, offered jewelry. The impression was pleasant from visiting this store.
Very nice consultant girls, showed just the maximum of jewelry at my request. The prices are normal, you can buy in installments. She left very pleased.