Zooмаркет
23 reviews
September 28, 2024
Very good prices for holistic dog food, what I liked the most is that there are Primordial and Unica Gemma available
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March 12, 2024
You come to the store according to the specified operating mode on the entrance doors and on the website, and it is closed for a long break until 13.40! The light is on, the seller is not in place.
I arrived at 13.05, and it is not known when it really started.
When the seller returned and went into the store, I asked to give me the goods, but was refused until 13.40.
If the store has lunch, then this should be indicated on the doors and website, and not at any time when the seller wanted and left for her personal business.
I contacted the call center to clarify the situation, but they were not aware of the reason for the technical break, they contacted the store for clarification and, calling me back, replied: yes, indeed, the store is closed and the seller will not open it until 13.40.
I wanted to pick up the pre-ordered goods. Thanks! I bought it at another store.
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2
February 19, 2023
No, this is the first time I've met with some kind of fraud in this store. I usually bought food by weight there. Once they persuaded me to buy something else to finish off to a certain amount and get a discount. As a result, I did not see the discount, but the amount is much more. I refused the extra product. And about two weeks ago, there was some other seller, a woman over 40, and offered to buy cat food by weight from a new manufacturer Baltic and some other. As a result, I took almost 2 kg. As a result, my pets refused to eat either one or the other food, and the store refused to take it back. Minus 35 rubles in the trash!! By the way, the food smelled stale and it was worth asking the expiration date. Never set foot in that store again. Be careful when buying goods there!!!
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January 10, 2022
The store is good in terms of assortment, there is a lot of everything and it is not small, but there are questions about work. The main drawback is that they don't keep track of the price tags. 2 times I bought promotional goods, but it turns out that it is no longer for promotions, they forgot to change the price tags. So it's not my problem! At a discount, the filler is about 13p, and without a discount of 22p, this is a significant difference!
Some sellers walk with such sour faces that it is not pleasant to make purchases. You think you're being held as a slave here... But this is for anyone, maybe someone doesn't care.
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July 13, 2022
Customer loyalty - 0!
Speed of service - 0!
Why?
I decided to order on the e-zoo website.by puppy kit: harness + leash. I see that the ribbon is blue, but it says the color is caramel, I called the operator beforehand and clarified whether the color is really caramel, the answer was yes!
I came to the store, called the order number 25220 and they show me a caramel leash and a BLUE harness. I calmly say that I ordered a ribbon in caramel color, to which they answer me - you have a barcode of a blue ribbon in your order😮💨
I ask what to do in such a situation, they tell me - "Order again or call the call center, I can't do anything." Although the caramel ribbon was on the store and they couldn't sell it to me, I still didn't understand what the reason was.
As a result, I had to wait until the barcode was replaced in the order for about 30 minutes, then wait until the seller accepts the goods in the store (there was a queue of 3-4 people), and then the seller tells me, you have not replaced anything, call again.
Honestly, I wanted to turn around and leave this attitude! Very unpleasant!
I called and handed the phone to the seller. As a result, they changed something there and finally sold me a harness and a leash.
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1
January 28, 2022
I didn't like the attitude of the sellers. There is also a constant confusion with price tags. There are no prices at all for many products. Sellers do not consult and do not know their product at all!
I will not go to this store anymore and I do not recommend it to anyone!!!
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November 29, 2021
Be careful!!!! Sellers are cheating!!! Referring to the alleged failure to change the price tags!!! There is not a proper amount of feed in the packages, they refer to the manufacturer!!! Everyone is to blame for everything except themselves!!!!!!!! I am attaching a photo of the promotional product, which turns out to be no longer promotional!!!!! The promotion could have been withdrawn all day, but the seller refers to the lack of time!!!
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June 2, 2024
A good pet store
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December 7, 2022
Not a very convenient store, but good sellers
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1
January 7, 2023
I always take pickup from the site, so everything is always clear!
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1
April 30, 2021
A good store, they gave me a discount card. Polite staff. Cute rodents, birds and fish are on sale.♥️
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1
May 29, 2023
There is never any change, the seller is not friendly.
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April 17, 2021
A very convenient pet store with a large selection and friendly staff.
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August 11, 2021
A large selection. Convenient location. Friendly staff.
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January 27, 2022
The store opens at 10:00, At 10:10 the girl's cash register was still not working and she tried to escort us to another store. Unpleasant. cats want to eat at home, actually.
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August 8, 2022
Very helpful staff
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April 2, 2020
A good store. There are always discounts on weekends. There are often promotions for feed.
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1
September 26, 2021
We constantly buy sweets for our Zhorik here
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1
June 16, 2022
Pleasant staff
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July 31, 2020
Good prices , excellent staff
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June 19, 2020
It used to be better . Now it is unclear what is where .
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July 29, 2020
Thanks! Everyone likes it!
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2
February 6, 2019
The assortment is meager, but the staff is pleasant :)
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