ZooVet
Business hours
Closed until tomorrow
Directions
Сквер Памяти
62 m
Features
Credit card payment
WC for people with disabilities
Aquarium
Parking for people with disabilities
Staff call button
Clothing for pets
Goods for animals:arthropods, cats, birds, rodents, dogs, fishes, reptiles, amphibians, horses
Wheelchair accessible:Available
Payment method:bank transfer, cash, payment by card
Promotions:gifts, bonuses, special offers, promotions, discounts
Information verified by owner
7 reviews
February 23, 2022
An unpleasant store manager!!! The attitude towards customers is terrible.
They do not want to return the money for the goods, saying first one thing, then another.
Therefore, if you do not want problems, it is better to buy the product in other stores.
They took the cage, it was not in use, because it did not fit, at first she said she would return the money, and then refused
See original
3
1
January 13, 2021
They refused to refund the money for the product. They dodged "like snakes in a frying pan." The period is 8 days from the date of purchase (up to 14). A cashier and a type of senior cashier in support and advice by phone. The product is a cage, it was never useful because the mouse did not live to move. There were twists: then "prove that the cage was not used", then "these are pet supplies", in general, I was confused in the packaging. According to 778, only animals and feed are non-refundable. I described the case to the consumer protection service, they said 100% had to refund the money. As a result, the sediment ... while waiting for the cashier's actions, 2-3 more customers left. I think maybe just for fun, I'll hire a lawyer in full force. Well, there's a day in court, a claim, etc. And they'll pay for it later. There's a serpentarium of staff, as I understand it..
See original
2
1
February 2, 2021
Excellent and very competent sellers Tatiana and Maria.
They will prompt and help with any question about pets.
See original
3