I'm applying for the second time. Well done, they work clearly and harmoniously. Competent and polite specialists. He moved from another district of Tashkent. There's a big difference. There is no pandemonium. Excellent organization of the workspace. Well done in a word
For non-residents: to apply for a PINFL, you need to take a ticket at the entrance to the terminal, there is a Russian language and a separate category "passport and PINFL". This ticket is accepted on the second floor in room 26. The scoreboard doesn't work there, the employees themselves take turns calling.
I was at 2 p.m., there were nine people in front of me, and I waited for about an hour, but the registration process itself is fast: they enter passport details, take photos, and take fingerprints. A local SIM card, electronic photo and registration are not required. To collect the PINFL the next day: you need to receive a receipt without waiting in line in the same office, pay for it at the checkout, and then pick up the PINFL.
Provision of all public services. With proper organization, you can quickly complete your tasks. It's a big building, lots of employees, and lots of visitors. The work of the cash register needs to be improved, a competent young man teaches people how to use Click and Payme, and I thank him separately for his help.
I thank the locals, they are all kind and helpful)
I am pleasantly surprised that it can suddenly become pleasant to solve your bureaucratic affairs in a public institution! A coffee shop (the aroma of coffee greets from the moment the doors open), a children's playground (I was very pleasantly surprised), a large number of sofas so that people can sit and wait for a queue, an electronic queue, an interesting design inside with a national flavor, instead of gray walls. Good luck to all employees!
Everything is fine, but their database doesn't work too often. I came to get my passport, waited for more than an hour, although there were 2 people in the queue. Again: The database is not working. I came for the water. With my ID card, the base was open on Monday until 10:30 a.m., and then the base was closed again. Maybe this rarely happens, maybe it's a coincidence that there are some mistakes on the day I arrive.
In principle, it's not bad. Plenty of space, plenty of seats, plenty of information boards. The staff is quite loyal to the visitors, explains everything if necessary and will help.
I liked. I took the coupon, immediately went to the right office on the 2nd floor, there was no one there, I went in, said I needed a PINFL, they immediately photographed me for free, they said it would be ready tomorrow, I asked if it was possible faster, they said it was possible in 2 hours for 225 thousand soums, I went to the cashier, paid, came I picked it up an hour and a half later.
A new, larger room is good, an attempt to bring our national flavor, this is a very good initiative.
In terms of the interior and planning of the interior space, taking into account the movement of people and their presence in the room, it was a little weak, to put it mildly…
In terms of professionalism and the level of services provided, there are a lot of nuances to work out.
The culture of behavior and communication is something that can be organized quickly enough
Overall, it's a very good idea.But it's still damp.The call center doesn't work very well, there are always huge queues. And so, of course, when there is one office and a bunch of solved tasks, and not running from one end of the city to the other.
It's a disgusting place! You stand and wait by the sea for the weather. We have created an electronic queue that does not work. 10 coupons pass into the void, and 0 is of no use. More than an hour of waiting for a basic certificate. It is possible to receive a message electronically, but please be kind enough to put a seal on it. Wait in line by the hour.
They work fast, of course, but they are always packed, there are not enough seats for visitors, and there are some guys with unfriendly faces at the reception who are afraid to ask anything.
In my opinion, the most unsuccessful Central State University, not a convenient location, small Parking, you can not put a car on the side of the road, it is inconvenient inside, the building and repair are 2 years old and everything is already crumbling.
The house is a new building. It was built soundly. The surrounding area has been improved. There is a parking lot and a public transport stop nearby.
And the Center is so-so. It's crowded, it's hot, there aren't many benches.
All the information I was looking for was provided quickly, politely, and without problems. There are a lot of operators, the queue goes very fast. Thank you
It seems to me that we need to increase the number of employees, queues, but people are calmly waiting. There is no negativity and conflict, most importantly, there is no ethnic division.
It is immediately clear that it is more important to serve the number of customers than to get into the business and really help, the struggle for more worked-out issues is in the first place, therefore, the quality of service is very lame, and so in any center of state services, unfortunately
See original · Русский
1
Мансур Зарипов
Level 10 Local Expert
April 19
When I visited, there were a lot of people, but there are also enough operators, it is convenient to solve all issues in one place, the operators are friendly and polite, they will tell you what to do in one case or another.
There are a lot of empty windows where there are no employees, because of this, the queue moves for a very long time, you need to spend an hour waiting to sit at a table for 2 minutes
Friendly and courteous staff, but there is no control so that they do not take 10 coupons in one hand, which creates chaos in the PINFL office. It's better to come in the morning.
The center looks good from the outside, there was cosmetics inside, in general not bad. There are places where you can wait in line. I went to get a PINBALL machine, waited for about an hour and a half. There were 11 people in front.
The toilet is almost dead, it would not hurt to make repairs, the state building after all)
In general, everything is fine, come.
Everyone is very polite, which is not often found in state institutions. The queue passes quickly, there is no need to go back and forth to make copies and then come back. One employee even advised me to apply through the myGov app so as not to sit in line for help that can be obtained through the app. And even Helped to register, explained everything👍🏻
The best public service center in the city, understanding and responsive staff, surprised the cafeteria (delicious coffee, pastries and amazing soft drinks)
The staff are all polite, but sometimes everything goes slowly, the electronic system may not work. I recommend it to foreigners, there is less queue here. The room is new, spacious, and can be expected in comfort, compared to other service centers.
They provide services quickly and efficiently.
There is a bar inside where you can have tea/coffee. There are enough seats to wait.
Probably the only state organization that works the way it should.
Thanks to the staff of this institution.
It has become much more convenient. It is easier to get an ID card or passport than at the passport office. The staff is polite and helpful. I have repeatedly solved various problems, they always help and explain.
Service zero ordinary prava is obsessed with a person for a week in the matter of base works computer does not work if computer works camera or base employees who respond to the technique do not work at all quality no
Beautiful and pretentious, I would say. Services are provided quickly. One employee was rude. He was probably a security guard. He wasn't wearing a guard's uniform, but he behaved like that.
Another plus and at the same time a minus: there is a cafe and a playground. Why is the cafe there? I didn't see a toilet, if in the long run people will sit there for hours. It would be better to make it possible to print and photocopy. I really needed it, and in the early morning everything was closed.
There is a separate service fee. At the same time, for some reason, they do not give a QR code for the provision of services, which is a little confusing.
There is no separate generator for the light. Which is also an ill-conceived minus, because documents are being issued and you have to come during working hours (from 9 to 6, Mon-Fri, which is also inconvenient)
I arrived at the opening after lunch, was second in line, there were 2 more people after me. A foreign citizen, did PINFL in the 26th office, at the reception they immediately helped with the number. They said to come the next day, it will be ready. The service is very excellent and pleasant.