Aidana Plaza
409 reviews
November 13, 2024
Good location, price-quality ratio, rooms and interior are a little tired, varied breakfast, walking distance to park spaces, overall one of the best hotels in its segment
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February 17, 2024
The convenient location of the hotel. There are shops, a park, a cafe, and a public transport stop nearby. Polite staff. Excellent breakfast buffet. The rooms are well cleaned, the only drawback is the old bathrooms, they are clean, but some rooms have a musty smell. Slippers and bathrobes are provided in the rooms. Mountain view from the rooms that overlook the road. A big minus is the constant noise under the windows. But if you only come to sleep and leave early in the morning, then it's quite bearable.
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3
August 3, 2024
I stayed at this hotel for 2 nights during a business trip. I liked it very much. Not far from the airport (about 20 minutes by taxi), friendly staff, spacious and clean rooms, good breakfasts. The air conditioner works well and is quite silent.
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November 11, 2024
Promptly
The location is super
Polite staff
Excellent cuisine
The price is acceptable
A clean room
Everything is super
We have been booking for two years in a row
I advise everyone
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1
December 9, 2023
Four against five! 👍
A good-quality hotel, not only for Shymkent, located almost in the city center. Fresh and cozy rooms, delicious breakfasts, friendly staff. By the way, the numbers, by the standards of Shymkent, are small, but they are no less than the standard stars for this level.
But they are well equipped. And the underwear is like new. I recommend.
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July 2, 2024
The breakfasts are delicious and hot both times were updated in a timely manner.
The service is excellent, we came right after check-in and brought additional bedding and bath accessories.
The room is clean and quiet.
The staff is friendly and helpful.
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July 14, 2024
A great hotel in the city center, we stayed for one night, we didn't have time for breakfast, the girls made lunch boxes with themselves. I definitely recommend it.
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2
July 10, 2024
Perhaps the best thing in the city. The location couldn't be better. By the way, it is not always possible to find a room here if you book at the last moment.
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1
September 16, 2023
A modern European-class hotel. The rooms are spacious, even on a standard level. The staff is polite and friendly. Close to the city center. The breakfasts are of high quality, but the choice of dishes is not very large. The coffee is only instant, which looks strange for a hotel of this level. However, coffee lovers can order coffee in the lobby bar.
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April 4, 2023
Lovely hotel, helpful staff, the room is clean, cleaning is daily. Very decent breakfasts and what pleasantly surprised you, you can have a good freshly brewed coffee for free until 10 o'clock (included in the breakfast).
There is parking for cars. Convenient location, cafes, walking areas are within walking distance. If I'm going to have a vacation in Shymkent, I will definitely stay there.
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3
November 27, 2023
Great hotel. The girl at the reception registers very quickly, issues are resolved very quickly. The room is clean and comfortable. The room is cleaned daily. The breakfast is delicious, the choice is sufficient for a hearty breakfast.
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July 21, 2023
I really liked the room, I stayed just for one night plus breakfast. I liked the mattress, the towels are lush, fresh, the bathrobes are not washed. The room is clean and cozy. Prices are normal. The breakfast is average, there is plenty to choose from, it was delicious. The staff is polite. The bartender charged up the mood for the whole vacation 😁 I checked in almost at night, he danced to the music "If you're not mine" so I spent the whole vacation with this song 😂🫶🏻 thank you from the bottom of my heart, I don't know the name.
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3
December 26, 2023
the food is delicious, the rooms are top, the service is excellent. in general, an excellent hotel .The location is the center . clean and cozy as at home . in the wake. Once I arrive I'll stop again
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January 18, 2024
I just really liked it there, it was comfortable, cozy and most importantly clean, the staff was very friendly, they borrowed a charger and also allowed a late check-out for 2 hours, which helped me a lot
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March 24, 2024
The hotel is clean and not bad, but there is a big minus - the restaurant! We were passing through - an international flight in the morning. In the evening, the husband ate a sandwich in a restaurant, and two hours later he had to call an ambulance.... The diagnosis is poisoning... Thanks to the doctor, we barely got to the port late, I was also treated on the road and arrived. A nightmare!
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1
May 23, 2023
The hotel is conveniently located, close to a pedestrian street, close to many cafes and restaurants. The hotel is clean, comfortable room, good work area, large bed. The breakfast is decent, the waiters work well at breakfast, they clean everything at once, there is a lot of space in the restaurant.
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2
November 27, 2022
Rooms: small but cozy, with an excellent mattress, although the pillows are uncomfortable. The room service is delicate, which is very pleasant in this hotel.
Breakfast: a huge assortment of meat, cereals, pancakes and fresh fruits/vegetables. It is very tasty and satisfying.
Staff: well done - unobtrusive, tactful, polite.
Location: the very center, near the hotel there are a lot of places where you can walk and have lunch / dinner for every taste and budget.
Conclusion: I highly recommend it!!!
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December 1, 2024
A good hotel, I recommend it. It is a pity that the Kazakhs themselves turn away from Russia. And it's almost impossible to pay for something if you only have a Mir card
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August 24, 2023
I stopped the second time, everything is "ok".
Friendly staff, clean and comfortable room, good breakfast.
Excellent location of the hotel in the city.
Near the water park, recreation park, pedestrian zone.
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July 19, 2024
Everything here is beautifully arranged and thought out! Shymkent is Shymkent! You won't get to the bottom of it!
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May 27, 2024
Great hotel. Convenient location, parking is available, the room is clean and comfortable plus very good breakfasts.
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1
December 22, 2023
Nice hotel. Friendly service, the rooms are clean. Special thanks for the wonderful breakfast and good coffee. An acceptable price for a service of this class.
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2
December 16, 2023
I recommend it, I liked everything inside everything is clean, there are prayer mats, the breakfasts are very tasty, the staff is very polite, thank you To everyone.
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January 25, 2024
The rooms are not cleanly cleaned, there are elements in need of repair, BUT in general they are very strong 3 stars or weak 4. The staff is mostly polite, although the restaurant had a problem with room service.
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1
January 1, 2023
Great hotel! There is parking in front of the hotel itself, there were always places available. Nice rooms, everything is clean and comfortable. For this price of accommodation, it is an ideal option and not a bit worse than large chain hotels.
I liked the breakfasts too. I recommend it!!!
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January 29, 2024
Very good service. The breakfasts are excellent. We arrived late, we were well received. The rooms are clean. I recommend. The location of the hotel is convenient.
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3
December 5, 2023
The unreal interior of the hotel is admired, I rested at the highest level. Snow-white sheets. The only thing that strained was the generator under the window, which created a feeling of gas pollution. But the design of the hotel is just a delight. It's like an island of England in Kazakhstan. Very unusual for a Shym
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January 6, 2024
I spent the night at this hotel for the first time. Very cozy and clean, very nice!
I recommend it to business travelers!
The breakfast is very hearty and delicious
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3
June 25, 2023
A very nice hotel. It's not the first time I've stayed at this hotel. This time we booked a junior suite -we were surprised by the size of the room. Everything is fine-bed, linen, bathroom, work area. I would like more healthy breakfast food and cleaning the sofa in the room from stains. In general, everything is wonderful at the hotel and the staff are very polite and helpful. Thank you.
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September 8, 2023
The impressions are below average, there was an improved suite!!!
So I can say…
Don't expect lighting from the word at all, the room is dark even at night!
Next, all that the hotel offers you is: two toothbrushes, four mini bottles, two of them with shower gel and two with shampoo, two small soaps, four towels
Two toothbrushes, and that's it, ladies and gentlemen! I remind you! It was a superior suite!
If you want to watch TV, don't even try, it will be difficult for you, because the TV freezes every two minutes!
The hotel staff, or rather the girl at the reception was very upset that we disturbed her with our visit, as she was going to drink tea, and met us completely unfriendly!
In short, I will never go to this hotel again, for which they give it five stars, I absolutely do not understand!
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January 20, 2024
The staff is polite and courteous, clean, comfortable, recommended at the reception on request a place where you can do the styling
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1
August 12, 2024
To adore this hotel is the best in Shymkent.
I've been staying there for 5 or 4 years now.
The staff is nice, breakfast and most importantly the mattresses are comfortable 🫶🫶🫶
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March 4, 2024
Clean, comfortable, the breakfast is delicious and varied, the staff is polite, attentive, super, I advise 👍
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1
August 22, 2023
What can I say, it's a very cool room, and the hotel itself. Great, clean, cozy, spacious, and yes..... most importantly, the kitchen is just super
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1
December 3, 2024
It's perfectly cozy. The breakfast is good and delicious. Like it
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1
November 11, 2023
Good location, the view from the window of the 8th floor was wonderful. The staff doesn't seem very experienced, but they try. In general, it is good and I will stop again
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1
March 25, 2023
It's a luxury hotel, I really liked it, the staff is not visible or audible, clean and tidy, the breakfasts are delicious and varied, there is Parking, I recommend it, it's quite 4 stars
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1
1
July 6, 2024
A decent hotel, good breakfasts, conveniently located in the city center.
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October 2, 2024
Everything is fine, my guests from Samarkand left happy.
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1
September 27, 2023
A good hotel , convenient for business trips and to schedule meetings and negotiations, Good location, Parking !!!
I recommend: make Parking Paid! A lot of occupied revenge has nothing to do with the hotel
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1
May 10, 2024
Maybe I got the wrong 8009 number. I booked a room for 2, but the sets were for one. Towels and toothbrushes are not changed. A metal tube fell in the toilet, even when contacting the reception, it was not fixed...
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September 2, 2024
Location in the city center. There is a parking lot. The service is so-so. We waited an hour for the activation of the reservation.
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September 20, 2024
A great lobby for meetings. Polite staff
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December 21, 2023
Great hotel. Comfort, coziness, friendly staff. We were impressed by the richness of the choice of breakfasts 👍
Recommend 👌
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3
September 16, 2024
Polite staff. Delicious cuisine. The prices are reasonable.
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1
May 5, 2023
We have been staying at this hotel for many years! We are satisfied with the convenient location and good service! The breakfast buffet is good! We hope to visit here in the future!
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July 26, 2023
Let's start with cleanliness, you can immediately put 5 points out of 5, the staff is polite and responsive, I always wanted to stay there and the other day I was there , the price of accommodation fully corresponds to itself 👍🏼 breakfast at the highest level 🙌🏻
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April 10, 2023
Clean, tidy, friendly staff, but it would be even better if the suites had a hygienic shower.
The breakfasts are not bad, there would be more fruits, but it's not bad.
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3
1
November 30, 2024
A great hotel. The rooms are cozy and clean.
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December 27, 2024
A good hotel in the price/quality ratio.
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