I want to share my experience of phone repair in the Axtel workshop! I was very pleasantly surprised by the level of service. My phone fell and the screen cracked (( At Axtel, I was greeted by friendly craftsmen who quickly assessed the damage and offered repair options.
The work was done on time, and the quality is simply excellent — the phone looks like new! We were also pleased with the reasonable prices and transparency of the process. I was very satisfied and now I can safely recommend Axtel to all my friends! Thank you for the excellent service!
These guys are really fumbling for all the stuff. Anyone can fix it if they pay, and most importantly, they have golden patience. More than once, standing in line, I witnessed how hopeless clients were helped, a black girl was helped with a laptop, although she did not speak English, her grandfather made the sound on the phone louder, he was happy so that he almost forgot his jaw, they helped his grandmother with a laptop, and a client who had a hard drive changed under warranty - even to the new information was copied, although he himself forgot. From such masters of Feng Shui.
After I had my laptop "repaired" by a miracle self-taught master, I had to carry it to Axtel. The guys brought him back to life. Now it has been working without problems for three years. I concluded that only professionals should repair. Therefore, when my phone stopped working, I turned to Axtel again. I was told, "Wait 10 minutes," and 10 minutes later my phone was already repaired. I want to say a huge thank you to the guys for their help, for your competent advice and computer educational program for adults, who sometimes find it very difficult to understand modern technology. Thank you for your patience in dealing with the "dummies". I recommend everyone to contact Axtel, there are real professionals who do their job perfectly and can answer any of your difficult questions.
A wonderful repair shop for phones, tablets, etc. The guys are very responsive, they try their best to help, but this is very important, especially when your gadget is almost from the "last century". Thank you very much.
They deceive people, there is no trust at all. I repaired the laptop there for a long time, they said that everything works fine with it like clockwork, now I went to give the PC for diagnostics, because everything is new, but for some reason it does not work. Axtel said that the motherboard was broken. In the 5th element, the service said that everything was fine. A private master who also said that everything was fine. I came home and plugged everything back in and it worked really well. As a result, Axtel said that you cannot repair the board in any way, go hand it over under warranty. It turned out that I did not connect it correctly and it works fine.
I would like to report a low-quality repair of my phone performed at your service center. After the repair, part of the screen still did not work, despite the fact that the service cost 130 rubles.When I expressed my dissatisfaction, the staff of the center reacted rudely and offered to return the phone to its original state. When I came to find out which of the employees had committed such negligence, they answered me evasively and indistinctly. As a result, after a week of waiting, the center staff decided that it was easier to return the phone to the condition it was in before the repair. However, a yellow spot appeared on the screen. I ask you to take measures to prevent such situations in the future and to carry out appropriate work with the staff of the service center. The cherry on the cake was that the phone was switched to airplane mode, which excluded the possibility of removing the lock via the Internet. I ask you to learn to admit your mistakes, because I have noticed that you give answers to all negative reviews that are not in favor of customers.
07.09.24 I handed over the router at acceptance, they immediately said that the dead SIM tray was OK, they already knew that and came with it! A large download was recorded on 12.09.24 well, OK, no problems. 09/12/24 the call says the SIM tray is broken, I say yes, I am aware of the receptionist in the receipt and wrote so! He says there is no stock for the order on 09/18/24 dial specify well, what to do, OK. Just in case, I ordered this SIM tray from ozone for 14.86rubles.,
The call on 09/18/24 sim tray kapets what a rare one it is necessary to wait for it by the end of next week and the repair price is no longer 45 rubles for you, but 60 + rubles will be.))
I took the router on 09/19.24 and delivered it to a person who knows how to hold a soldering iron. A very super rare sim tray has just come from Ozone!!! for 14.86rubles !!!
I am writing this review using a router with a rare SIM tray.
Moral: I didn't write this to complain about the service there! And to pay attention and what can be improved in such situations!
I gave the pixel 6 pro for repair, the power port was repaired and the screen was replaced, everything was done perfectly, the specialists of a very good level do not dynamite and do not freeze. They approach the matter efficiently.
I have repeatedly asked the guys for help, and I can say with confidence that this is the place where the quality of work and the attitude towards the client are at their best. The guys are loyal, they will always tell you-they will advise you how best, the impressions are positive!
A service center for a strong 10 ku. Samsung watches were repaired quickly and accurately + repair warranty. Thank you very much for the high-quality services.
The repair was done on time, I am satisfied with the quality. And I'm even more pleased that I finally did what I was putting off. Now my iPhone does not discharge instantly. In general, everything is as it should be! Thanks!
Hello.I contacted this service center with a speaker problem in my phone.Everything was done very quickly and efficiently.Thank you very much for your work!!!
Convenient location, the tablet was repaired very quickly, the work was done efficiently, contacting this service center left only positive emotions!!! politely, promptly, efficiently!!!
We diagnosed the problem and performed a budget laptop repair, which I postponed for a long time, because another master, without understanding, said that the repair would be expensive.
Recommend 👍
Good afternoon, I express my great gratitude to the employees of Axtel, at the address ave. Builders, the best service I've ever met:excellent attitude to the client, high-quality and fast repair.Thank you for your work
Hello, replacing the glass in the phone. They did it quickly and well. Inexpensive compared to others. A friendly guy at the acceptance of orders. Well done👍
The workshop as a whole is not bad, this is not the first time I have contacted them, but I did not like the replacement of the battery in the navigator. The case turned out to have fractures, as if it had been opened with a tire iron, the screws of the housing fastening had disappeared somewhere. Apparently they opened it so that the threaded ears inside the case broke off, and there was no need for screws. In general, it's a rough job!
But to the credit of the workers of this workshop, the issue was decided in my favor, so there are no complaints left. Thanks!
I have been addressing the guys for many years. I repaired the iPad tablet, iPhone phones, Samsung, Huawei, Lenovo, HP laptops. From my experience of communication and interaction with many other services, I can say that I have not yet found a better workshop in Vitebsk. Now I have completely switched to this service. Good value, fast delivery times, excellent empathy, and therefore very responsive staff. You can come with your spare parts if you know what to change and how to find it, in some cases it comes out a little cheaper.
I will be happy to leave a positive review. The guys are great fellows! I applied for laptop repairs - everything was done as soon as possible, for which special thanks. We made a diagnosis, repaired everything - it became even better than before the breakdown) I applied for the first time, and if there is a need to repair equipment again, then I will definitely contact only here.
I contacted the service center to replace the headphone headband. The whole job is to unscrew 6 bolts and solder 10 contacts, replace the headband and assemble it back. The price of 80 rubles was announced for this service (15 rubles for soldering /sealing and 65 rubles for disassembly/ assembly). When asked about the justification for such a price, the employee interrupted in the middle of the word with the phrase: "I repeat once again, it costs 80 rubles."
Communication with clients - 2/10
Pricing is 1/10 (I understand that the cost of the service is set by the seller, but you can always explain what you want a certain amount for. "I said so" sounds unconvincing)
Quality of services - N/A
P.S. The cheapest soldering iron cost 15 rubles, and in 20 minutes performed the entire operation at home. No nanotechnology.
I want to express my gratitude to the masters of the company "Axtel" , which is located in the Omega Trading House,11a Builders Ave. Make the most difficult repairs -professionally and quickly. I always turn to them, because I know that everything will be done efficiently! Thank you for your work!
I gave away various equipment - phones, laptops, power supplies, window cleaner. We have always done repairs professionally. When I did not fully understand the cleaner and did not read the instructions and came to them - they did not take money for diagnostics, although it is better not to do so, of course, and to understand the issue before carrying the equipment. A good and professional team, I recommend it.
A good service center, we only go there after several unsuccessful experiments with other services. When receiving equipment, the price is announced immediately, if the cause of the malfunction is known, if additional diagnostics are not needed, They always call back, clarify all problematic issues. The repair is high-quality, nothing is imposed additionally. They answer the questions correctly. I took off 1 star for the lack of a payment terminal, a trifle, but inconvenient....
I applied to this service for the first time. We repaired the video card on an old imac. They diagnosed and repaired it, having previously agreed with me on the cost of work and deadlines. Everything is clear and competent. I was very pleased.
My daughter's Marshall headphones stopped working. There was no hope that they would be repaired in Vitebsk, until I was advised by the Axtel service. Taking into account the workload of the service, the repair took 3 days. According to the five-point system, I would put 6 points! There are no signs of an autopsy, the repair is high-quality and professional, they gave a guarantee for the work carried out. Everything is great!
Revived the buttons of my iPhone 11 after the barbarians from the Device) Before that, we fixed the studio monitor, just taking it for diagnostics)) and now - the battery in the iPhone 5s has been changed!
The guys have proven themselves as professionals and for me this is a breath of fresh air after the jambs of another service center!
Thanks! Now, for all questions about equipment, just come here!
We would like to express our gratitude to Axtel for its pleasant staff, customer orientation, friendliness, honesty and decency.We advise everyone to contact this organization.
I contacted this service with a request to install programs for photo processing. Since those that were installed worked slowly and intermittently. A day later, my laptop was returned to me, but the programs did not work. To the claim by phone with the provision of photos and videos of problems, they replied that we would refund the money, and when my husband came, they refused it. I do not recommend this organization, unfortunately, one disappointment and lost time
Excellent specialists. I gave the Blu-ray from the BH9530TW home theater for repair. No one in the city even took it. We made a diagnosis, replaced the disc reception sensors in the Blu-ray drive. It's been almost a month since the renovation. The flight is normal. He plays movies with a bang. Respect and respect.
I want to express my gratitude to the master (Artyom )for the provision of services: RECEIPT no. k01201.
Correctly identified the cause of the malfunction of the headlight unit, approached the problem in an extraordinary way. !
I wish your company prosperity and good pay for such masters!
It was necessary to unscrew the screws in the VR glasses for disassembly, they unscrewed them at the acceptance in 2 minutes, they did not take the money, they put the screws in a bag - thank you!
An excellent organization with the best specialists. We contacted them with a serious problem in the phone, which other service centers were unable to fix and claimed that no one would help us. But thanks to the experienced specialists of Axtel, we have solved our problems, and the most interesting thing is for a small cost. We recommend this organization to everyone.
It's not the first time I've contacted Axtel and I'm happy with the result every time)
Excellent service, friendly guys always do everything clearly and explain in detail.
The prices are decent and the location is convenient)
Very pleasant staff and high-quality repairs. I was repairing the laptop charger and the glass in the phone. Replacement of the display is 1 day, charging was promised 1-2, it was done the next day. Thank you for the efficiency and quality!
The bottom speaker in my iPhone stopped working. I didn't hear incoming calls at all. It was a nightmare))
I went into the workshop, they did everything for me for free!Thank you very much!
Now I know exactly where I will turn if there is a problem!
I highly recommend it!
it's bad, terrible, people are rude, they spend a lot of money, in other places it's better and the service is normal, and it's not too expensive compared to this, and they also didn't take me to practice