It's a very good place, it's not the first time I bring a phone, laptops and other devices, the guys make a huge range of different equipment. I advise my friends and relatives only them - they are quick, high-quality, scrupulous about the nuances and if there are any, they call, which only embellishes an individual approach. It's great if they were doing car repairs, I would have brought it to them, reliably)
Professionals work here. The work is carried out within two to three days. They talk about the price in advance, then call back and tell you all the nuances. The work is done efficiently, they give a guarantee. Repair after the phone gets into the water. Replacing the battery in the column. I recommend
I really liked the AXTEL service center. This is not the first time I have given various electronics for repair: a phone, a TV, a laptop, a PS3 joystick and many other devices that were repaired very quickly and efficiently. I recommend this service to all my friends because everything is fast and high-quality.
Rude communication, you can't pay with a card. First they will say one thing, then another, justifying it by saying that another person spoke to you last time. Russian roulette.
We gave the iPhone to replace the battery and clean the grids (speaker, microphone, etc.) There are no questions about the battery, it holds the battery, I hope it will keep on. The phone was a gift for my sister and of course I wanted to do everything ideally, a new battery and all clean.. It would seem. On the same day after the cleaning, they left for another city to actually give a gift. My sister was very happy, but.. at the first call after the repair, it was discovered that the microphone and speaker began to work poorly (extraneous strong noises from the interlocutor + his own voice is heard during the conversation). The warranty period is 30 days for accum and cleaning. On the second day after the repair, we called this service to explain the situation and find out if they could look at everything and fix the problems, to which they replied - tomorrow / the day after tomorrow we will not be able to, the employee who did everything to you does not work, come another day. It so happened that it turned out to arrive in Vitebsk again after 12 days, since it was not possible before. We arrived, came to them again, explained everything, said - leave it, we'll see. The call came 5 hours later - we looked at everything, we didn't find anything like that, come check it out. (Although my sister had been talking loudly into the phone all week before so that at least someone could hear her normally, so this call was very surprising) We came back to the service, checked on our own, showed / told, everything is unchanged - the employee's response to this is "oh, it appeared, but then it wasn't" (cool looked))) Naturally, it was expected that everything would be done under warranty, since the period is 30 days. But the employee convinced that neither cleaning nor replacing the battery could in any way affect the microphone, etc. (hinting that we ourselves had damaged it), that it was necessary to arrive earlier, on 3-4 days, then maybe they would have done something (even though they had said come any other day before). We have not received a normal response to the claims - leave more and we will see more, but if this is a loop, then it is already paid for naturally. In short, I do not recommend the service. I'd rather overpay another better service than you again. It's not even about money, but the situation itself is unpleasant, I wanted to achieve justice and adequate acceptance of my guilt, since this is not a coincidence. Thank you for helping to make such a gift for "beauty", and the guarantee is also "cool". It is better not to answer the comment, you will convince again that you are right)) it will be funny if something else happens to the battery during the warranty period))) Although I won't be surprised anymore
I gave away my phone to replace the broken screen. Everything was done on the same day and the price turned out to be cheaper than the competitors. Thanks
They made a terrible repair of the phone, brought the iPhone, changed the module, on the fifth day it was terribly buggy screen, could not change under warranty, was not in the country!now the screen gives its life!
Besides Axtel, I will not go anywhere else to repair my phones, tablets, laptops! Wherever I've been, for some reason they try to cheat everywhere. Now it is very rare to find service - Price-quality! Why Axtel? Because quickly, competently, concretely and clearly! The guys are all great fellows, they know their job. Thank you so much for your patience, skill and decency!!!
I applied in 2019, because I filled my laptop with soda. They said that everything would be cleaned and returned. When I took the laptop, they said that everything was cleaned and everything was fine.
Now there are huge problems with him. Another service said that the laptop is completely flooded and you need to look for new spare parts. A "low bow" to this organization for the "completed" work.
UPD: Then why, after your cleaning, did I have to pick out the keys myself and clean the keyboard so that it wouldn't stick? Do you have such a cool cleaning that everything remains after it?)
An excellent company, it's not the first year that I've been contacting them about repairs. Always fast, high-quality, and most importantly at affordable prices.
This is not the first time I promise to this office that I have repaired both the phone and the laptop, no matter how bad everything is, people are not coping badly, plus free diagnostics
We did everything very quickly!!!the laptop and phone broke down, and now everything is working. Specialist Andrey Mikhailovich, I recommend, calmly listened, suggested repair options, did everything!!!!
We are very satisfied with the repair shop. We came to visit Vitebsk. And my daughter dropped the tablet (The screen was quickly replaced, now it works fine!!!
I definitely recommend this Company. We repeatedly repair small electronic equipment, laptops, phones and so on.
Everything is done on time, clearly and without complaints! Thanks Axtel.
We continue our cooperation :)
I applied several times: with a TV (the backlight of the matrix died) and a laptop. They worked clearly and promptly every time. We were kept informed of the situation.
In the case of the TV, then they themselves promptly fixed their jamb (the new backlight was blinking).
I will contact you again on occasion!
I gave the motherboard there a month ago for repair, to flash the BIOS. The work is done, BUT of course there is. This could be done without soldering the chip itself. They put the cooling on the processor incorrectly and regretted the thermal paste. I had to put everything back myself.
I do not recommend contacting this service. We have been repairing the thermal press for almost 4 months, as a result, the result is zero, then there are problems with the components. that's with the lack of employees. who are not always polite, the least they could do was apologize for the work they had not done. In turn, I apologize that you spent time listening to audio-video recordings, it would be better if you found a malfunction. Thank you for returning the money. it turns out that according to your words, others do not return, I did not have to apply to consumer protection. You can no longer justify yourself, do not respond to the comment, you have a lot of work without it, thank you for the unsuccessful attempt to repair the equipment.
Excellent service. They always do everything on time and efficiently. The staff is polite. Prices are affordable
See original
3
Show business's response
Александр Островский
Level 7 Local Expert
January 30, 2024
It seems that the guys are doing well, but there is a residue after working with them as a legal entity. The burden of paperwork and the unwillingness to speed up the registration process is minus one point and the thought that I am working with them for the last time
Perfect service, smashed the phone, promptly replaced the necessary parts, very quickly and at the same time for a very pleasant price.
I recommend it to everyone
I sent a spare part from an electric scooter for repair, it was returned after 3 days, everything works fine, with a guarantee, the guys are serious and polite, I advise you
Good and convenient repair service. I repaired the phone display, changed the battery, and cleaned it after pouring water. Everything is on top. A huge plus is that the final cost of repairs is agreed upon after diagnosis and before repair. That is, if the price is not satisfied with the repair, you can refuse, while diagnostics is free of charge.
Well done, guys! A very urgent replacement of the broken smartphone screen was needed. We got into the situation, we did it quickly and efficiently. They gave a long-term guarantee for the work done. The prices are very reasonable.
Replacement of the broken glass of Samsug A51. As a result, the week of operation of the mobile is normal, and after 1 month the touchscreen does not work, i.e. there is no response to touch. After off-on, the phone works through the side button for a minute, then the problems are the same again.
I gave 100 rubles.b. They say we warned... Yes, it was, but they convinced me that problems were rare. After the fact, they say with the problem that it happens often. ... to fix the problem, they say, you need to change the module and the surcharge is 200 rubles.b. It's funny...
- You can't do the work, so don't start and don't talk about the difficulties. If you take it, go to the end without additional payment, i.e. change the glass for the second and third time if there are problems on your part during the warranty period. Anyone can make a modular replacement. But it didn't work out - the customer's money is for a refund.
You work poorly and cheat with clients. So get fair feedback... Losing customers is the way down
It just so happened that several times I had to contact this service center about the repair of mobile equipment (then I will unsuccessfully hit my phone myself, then the children at school will not hold their own at recess). Each time, the selection and replacement of spare parts were carried out extremely professionally and quickly. There is a guarantee for all work. And the prices in Vitebsk are the most affordable. So if there is a need for repairs, I will only contact you here. Good luck and thank you!