And so they came with a friend, they settled us not at 14.00 but at 17.00, barely somehow, in the 7th building, which is very far away. They have a dining room in the 1st building, so that you would understand. They said you will spend the night and we will move you to the 5th building. Like at 5??? When we booked the building, we paid our agency extra to be settled in the 1st building. (moreover, at the time when we booked, there was no line saying that as soon as the chip falls, they will settle there. There was a big scandal, the staff does not really explain anything, they just throw up their hands, stand silent or are rude. We were well settled at 1, and when we said to refund the money, we were ready to go to another hotel. Everything seems to be fine at last, BUT the hotel is a youth hotel, and the column cannot be turned on either in the afternoon or in the evening or in the morning, and even more so not at night. The Berezka boarding house !!! There are simply no other words. We could have at least sent young people to one building, and people of retirement age to another. I don't understand why I should write a Youth one??? If there's nothing there. The room was cleaned, there are no complaints. The towels have not been changed once. That was the preface................ AND SO THE MOST IMPORTANT THING is, the food is just disgusting.......... It is impossible to eat. Where do they get this meat?? this is not meat, there is practically no choice from hot, but this sausage! If you didn't finish it in the morning or yesterday, be sure to put this disgusting sausage in pasta for dinner... coffee is not coffee there is only milk.
And so, the beach is 3 by 3 meters, there are always no places, and the beach is tiny, everything is on top of each other. Sometimes there were even no places by the pool or on the beach. We went to the city for a fee. We have built 7 buildings , but there are no places anywhere. How's that??? And they weren't allowed to bring their own beer to the beach, this main lookout was always yelling at us, but they brought their own. Since the administrators of our hotel said that you can have your beer, and this one, who allegedly looks after our beach, has no right to forbid. Why on earth should I buy from him at 3 times the price??? But we were not silent, of course we did it our own way... But many were silent. And they endured all these bullying. The website says free internet. IT'S ALL A HOAX!!! We bought the Internet. There is no internet for free. I'll tell you honestly, I've rested and been to a lot of places, the level is not 4 stars at this hotel, but 2 stars. There are no rooms with sea views, if that's important to someone. There is one thing in the picture, but in fact everything is completely different. The staff is terrible, of course, and that's it. Rude, uneducated people have a place in the market to trade slippers. Only one bartender, Denise, the most normal, friendly, always smiled and answered all questions. But our little column was not allowed to be turned on anywhere, this is absurd, neither on the beach nor by the pool nor in this dining room, where there was always silence like in a morgue. Well, in general, pensioners are welcome!!! In general, young people, and especially those without children, have nothing to do there. Don't waste money and nerves. It is better to buy at 3 * and it will be better. I've never written reviews, but it's impossible to restrain myself here. The rest was ruined. We went in the middle of September 2019.
Hello. I want to share my impression of staying at this hotel. This hotel has several buildings (buildings) and I got a room in the 7th building to which you need to walk 15 minutes or wait for a transfer, I was told about it by the travel agency "Fly. ru" was not warned, as well as that there had been no repairs in this building for a long time. Change the room for an additional fee.the fee. The food in the main building leaves much to be desired, the sea is 150 meters away, people take up sun beds and leave, in general, the rest is spoiled. I would like to wish the management to improve nutrition and warn tour operators about their shortcomings.
I had a rest in October. 7 building. Declared 4+. Well, that's -2 and that's a lot!!!! A horror movie! Unsanitary conditions. The shabby building and the condition of the rooms. There are no bath accessories. We haven't changed our underwear in 14 days! The towel was changed twice. As for food, you won't stay hungry. Standard. The hotel- God forbid to come again. The sea smoothed everything out! Extremely clean and warm! If you take the positive out of the trip, the sea and the sun are super. I went to the spa. I did a massage- not bad. The hammam is cold, there is no steam at all. But the spa staff is attentive and polite.
In principle, the hotel is normal - it has its own beach not far from the main building. In order not to be disappointed, you need to know that the hotel has several buildings. The seventh is the farthest, located on a shopping street with fountains. Whoever is in favor of a healthy lifestyle, come here. For breakfast, lunch and dinner on foot (from 3 to 5 minutes). There is a scooter (3 passengers) - you can get between the buildings and on it. But I liked walking better.
See original · Русский
6
1
Наталья Д.
Level 3 Local Expert
September 29, 2019
We had a rest in September 2019. We just got home. We liked everything. We were well received. We settled into building 1 without problems, without additional charges at 11.30. Ask the tour operator at home about the buildings and rooms. The room was given clean, the repair was good, everything worked. The safe is paid in the room. Cleaned daily. Towels were changed every day. The food is varied. Meat dishes include chicken and cutlets. Fish, vegetables, fruits, sweets, cereals, mashed soup, rice, pasta. We had enough of everything. The guys are trying hard, they clean the tables quickly. Don't worry if you didn't come to the dining room for the opening. The food is brought hot as soon as it is sorted. The beach is clean, close. There were enough sun beds every day. It's just that some vacationers take their places at 7 a.m., put towels on, and they leave and return about three hours later. This is monitored by the administrator on the beach, removes towels that are just lying there. And there is no problem. There is a toilet, shower, bar on the beach. Free coffee, tea on the beach from 10 to 16.00. The hotel staff is friendly, suitable, interested in how the mood is, how the rest is going. We were satisfied with our stay at this hotel. Be friendly, don't pick on the little things. The hotel is located in a convenient location in Kemer, near the center, market, parks, pier, travel agencies. We booked excursions to,,Maxwell Travel,, It's on the way to the beach. Julia is a very friendly girl at this agency. She connected us to the free Internet, we used it when we wanted. Excursions are cheap. We recommend visiting this hotel. We read a lot of negative reviews before the trip. We were worried. But in vain. Maybe we got lucky with the number. We were determined to have a pleasant stay. Everything was successful. I didn't want to leave. Thanks to the hotel staff! Have a nice holiday for everyone!
We arrived very late, our guide did not even know where the hotel was located. We were settled not in the plaza, but in the park, this is the 7th hotel. The advantage of this hotel is only free Wi-Fi, not 300mb in the plaza. Because my friend and I were without a family and without children, it was not a burden for us to walk to the sea and to the dining room. But the travel agency did not warn us that we were going to the park. And moving out of 7 costs $80
See original · Русский
6
2
Катерина Ивашина
Level 18 Local Expert
June 16, 2019
We met well, the room is clean, the staff is smiling, friendly. The food is varied and delicious. The sea across the road is normally not far away. We will definitely come back. The city is nearby.
See original · Русский
6
1
A
Anonymous review
October 11, 2019
On the first night, everyone is moved to another building or a completely different hotel. Some tourists call the police. The food is meager: chicken, fish, soy cutlets. There is zero variety
Not a single positive impression, only disadvantages. To begin with, all their photos on all websites are photoshopped! In fact, the pool is much smaller than in the photo, and there is no sea view, everything is densely built up with large buildings, and the rooms are noticeably smaller and more cramped than in the pictures.
And in the second line there is only the main building, in which you will still be accommodated. And the rest of the numbers are the third line. And everything is arranged so that to go to the dining room or to the sea you will have to go around, and not straight ahead.
This is not a four, by any measure!
In my memory, this is the first hotel where they don't even put soap in the bathroom, they don't put anything at all except toilet paper. There are 2 and a half towels per nose - less only on the train. The corridors are narrow, 2 people will not disperse and are not air-conditioned. The audibility is terrible.
The air conditioning in the rooms is very weak, while it is suggested to turn on the air conditioner only in your presence, with an electronic key from the door! That is, coming to the room for at least half an hour to suffocate!
The water pressure in the shower leaves much to be desired. The staff is mainly Kazakhs and Kyrgyz. There are few Turks.
But all this is nothing compared to the service and the human factor in general!
Small money regularly disappears from the room, the safe is not only paid, but also installed on the floor!
Finally, they just broke into the closet, turned everything over, opened the suitcases locked with combination locks! The administration admitted the fact, they said that judging by the camera data, bell boy came into our room in our absence, who had nothing to do there.
Other guests also complained about theft from rooms and even from safes.
There is a sign in the room - if you want to change towels, put them on the floor. Well, we put) And then I came across a towel with yellow spots, I threw it on the floor, then I look, and it's hanging like new again! And the next day it's the same again) Well, I caught up with the maid, I say, why do you pick up towels from the floor and hang them as clean?! And she answers, what do you want, a change of towels twice a week and no!
After that, they began to dry towels on the bathroom and closet doors, because there are no hangers there. But it is better to wipe yourself with wet towels than from the floor.
By the way, cleaning comes after 16 o'clock. The cleaning is very formal, the passage in the room will be slightly wiped and towels will be lifted from the floor and hung as clean)
If you, as large guests, are not accommodated in the main building, then you will have to walk in formation, because the buildings are fenced and closed with a gate on an electronic lock, and the key, the same as from the room, is issued one per room. Therefore, do not even think about leaving the beach at different times! Even if one of you is at home, the other one is still forced to stand near the gate naked, wet and salty in 40 degree heat and wait for fellow students to pass and open.
If you try to contact the administration for a second key, you will receive a very rude rebuke, not a second key. They wanted to have human conditions for their money! Stay quiet and don't flash!
Further. Food. The menu in the dining room is quite diverse, except for the almost complete absence of meat - meat is represented by irregular chicken and semi-finished cutlets made of either soy or flour, with a lot of spices and pepper. Inedible.
All the food is wildly spicy! If you don't like spicy food, or you have contraindications, or God forbid you have children with you, it's your business. Personally, I made do with French fries with tomatoes, cauliflower, eggs and pita bread. There are fruits, watermelon, apples, plums.
The cheese is only pickled suluguni type and very salty and spicy. margarine instead of butter. The juices are terrible, with a chemical taste, artificial sweeteners and foam on top. They obviously pour concentrates and dilute them themselves. I'm not sure if it's not tap water! It's impossible to drink this stuff. Instant coffee, the choice is very poor. Tea is like a broom. The dining room is quite stuffy.
There is no bar. It is located in the farthest and most inconvenient corner, impassable. You need to go there on purpose. At the same time, there is little choice, according to the bartender, only beer, rum and genie. They don't give you anything, there is no menu, the bartender looks unfriendly.
At most, you can ask for "something" to pour for you. Get your own something, it's unclear from what, and it's unlikely that you will like it, judging by the fact that people are never there) We've been twice - that's a lot)) many people come in once and never come back.
In general, the service at the hotel is organized in such a way that you use your olinclusif as little as possible! The same bar. Or here, afternoon tea - afternoon tea is served on the terrace approx. swimming pool from 17 to 18 hours. Well, what kind of fool will come back from the beach on purpose at this time, and it's not nearby, by the way, to change clothes to have lunch if dinner is already at 19? As a result, no one walks. In 15 days, we have not met a single vacationer who has ever been to an afternoon snack. And you've never been there yourself.
Beach. The beach is generally trash! The beach is small, cramped, the sun beds are close together, the aisles between the rows are narrow. The locker rooms are scary, made of old boards and dirty cloth, they stink of urine from 100 meters away! We tried to get in there once, and then we didn't get close. We went home wet and salty, so it was especially piquant to stand at the locked gate. The shower is icy and alone. It is not separated by anything, it is located right next to the sun beds. There is not always water in it.
Some kind of azer commands the beach, completely criminal in appearance. He walks all day, guides vacationers, yells at the whole beach. She carries a tray with glasses of juice, sticks it almost in her face, and offers to buy it very aggressively. It also loudly advertises beer, ice cream, and cocktails. It is difficult to relax and unwind in such an environment. You feel like a convict on a walk.
Not everyone has enough sun beds. Those who came a little later cannot find other places. At the same time, early in the morning, the beach staff takes out an armful of nobody's towels and randomly throws them on the sun beds. Then these sunbeds are sold for money to people not from the hotel, from the outside. For 2 euros per hour. I saw how the ledaks were doing with my own eyes. Yes, everyone who comes to swim early in the morning before breakfast can see it. And they sell them openly.
I personally did not touch it, I took my place at 6 in the morning. But it's unpleasant to see it.
The beach bar is paid, there is free water, but the cooler with aoda is put up after 10 a.m. and is already cleaned by 16. Everything is for people, as they say)
Excursions. Excursions at the hotel are sold at exorbitant prices by hotel guides! Do not try to buy! We were offered Pamukale for $ 75, we bought it at a street agency for 30, and there are offers for 25. Russian Russian guide was good, and those who bought tickets at the hotel then complained that the guide was a Turk who barely speaks Russian.
All excursions, regardless of where you bought it, include forced shopping - textiles, jewelry, wine, sweets, etc. at least half of the excursion time. Moreover, the hotel guides do not warn about this.
Overall, the hotel leaves a disgusting impression. I strongly do not recommend it!
And don't believe the laudatory reviews, they have a special Russian PR manager there. He spends the whole day sitting near the entrance to the dining room and scribbling on the Internet. Doesn't do anything else.
Three stars maximum. They are cleaned every other day. The breakfasts are disgusting, but they're the same everywhere here. The food is generally not very good. There is no normal meat, only local "sausage" and chicken. As everywhere in Turkey, they pour only their own alcohol, and it ends.
The rooms are good, everything works. If you want silence, check into building 3.
See original · Русский
6
Анна
Level 14 Local Expert
November 13, 2019
We were in 2018. The impressions are only negative. Boorish staff. They settled in the 5th building. There is no free Wi-Fi. There was a small selection of food, there was almost no fruit at all. The air conditioning in the room was not working. The beach is 6 minutes away, stone, full of people, sun beds on top of each other, rubbing elbows with neighbors. I do not recommend it.