Greetings to all, we rested in Abkhazia Gagra early October 2024, took an excursion to Eastern Abkhazia. Sukhum, Tkuarchal, Akarmara. Waterfalls. I liked everything, everything was fine, the driver Georgy Krasava, who is also a guide, talked a lot, answered questions, in short, amused. I recommend a separate Greeting to George Saratov (Good morning Abkhazia)
Thank you very much for the tour
On May 13, 2024, we visited the Sukhum - Chernihiv and Kyndyk tours. Our guides were the driver Georgy and the Guide Arnold - professionals in their field, wonderful men with a sense of humor. The excursion is very interesting, the places are beautiful. There was a good stop for lunch with kebabs and a stop for tasting homemade wines and cheese. Most of all, I liked the Chernihiv gorge - an eco-path along the rocks above the raging river. Once again, special thanks to Arnold - a darling, not a guide.
This is not the first time in Abkhazia, and every time we discover new amazing places! We were on a Sukhum-Chernihiv-Kyndyg excursion on July 18. Our guide Arnold, a great professional, tells us in great detail and interestingly about the history of Abkhazia. The Nodar driver did not let our heads turn gray. Thanks for the impressions, this is what it's worth working for for a year! Wait for us again!
A wonderful and very interesting Evening Gagra tour. I recommend everyone to visit it! Excellent Apsny Travel company! We arrived on a comfortable bus, on time with a very good and professional guide Alina! We are delighted, we told you everything, showed you a lot of pleasant impressions and photos! Tomorrow we are going to o Ritsa and only from Apsa Travel! Thank you.
I have never regretted that I chose this company for my first excursions in Abkhazia. We spent the whole day in the company of the amazing driver-guide Nestor. I felt all the hospitality of Abkhazia in his person in full. Was it fun? Very! Delight. It was an excursion to the Geghi Waterfall and, of course, Lake Ritsa. I started getting high from the very road , the mountains are amazing , the view is just super . In general , there are a lot of emotions , and Nestor 's great merit in this ! Thank you very much 🫶
Thanks for the fascinating tour on July 23, 2024 (Kyndyg thermal springs direction), to Timur the guide and Lesik the driver! A very interesting story and Stunningly beautiful places! I already want to return to Abkhazia again. I wish happiness to your small and brave country, may everything work out for you!
Today we went to Lake Ritsa, the guide Timur, the driver Denis. We are delighted with the tour. Thanks to Timur for an interesting, unforgettable, emotional journey. Wine, honey, waterfalls, lakes were very impressive. Timur is handsome, although he is 87 (he told me in secret))))), Denis Schumacher and a wonderful disc jockey. Thank you, it's unforgettable!
I used the services of this travel company, took an excursion to the Ritz, the guide told me interesting things, it was nice to listen, with humor, careful driving, the minibus was clean and comfortable. I recommend this company👍
I would like to express my gratitude to the Apsny-travel tour company for a very good mood on the tour of Lake Ritsa in Abkhazia. The bus was good and comfortable with 20 seats.
Our guide Satgey and driver Hassan are just smart and great fellows! Satgey talked very interestingly and with great love about his city, the republic, the history, the peculiarities of the appearance of this lake, accompanied by an excursion with a constant sense of humor, which was very important. We looked at the Ritz from the height of the observation deck at sunset, along the way we saw waterfalls, canyons, and a blue lake. Everyone was in a great mood and ended this incredibly wonderful day with a positive attitude! Well done, keep it up!
On 07/11/2024, an excursion "Chernihiv + term. the source of "Kyndyg". This is exactly what was indicated in the message before departure. Although on the website it was called "Sukhum + Chernihiv". The website also shows the cost of the tour for different age categories with the preposition "from". That is, there is no clarity on the cost until the moment of the order. In my case, the final price was 2000 rubles. Also, until the moment of loading, it was not clear which vehicle the trip would take place on. As a result, it turned out to be an old Mercedes with poorly functioning air conditioning and seats for children, since there were not enough places for an ordinary adult to kneel. A pleasant journey resulted in a hot, tedious and sometimes extreme trip at high speeds and excursions into oncoming lanes.
Then there are the problems of management and logistics. In my message to your organization, I left the exact coordinates of my hotel: the name and address. No one arrived at the appointed time (9:30). Never in my long practice of traveling to different countries and cities has there been such a precedent. At 9:39 a.m., a message was received that the car would be there in 5 minutes. That is, for 9 minutes I have been in uncomfortable conditions of a hot climate. At 9:46 there is a call about the arrival of the bus, but for some reason at a different address. After a short conversation and expectations, the transport finally appeared. 20 minutes after the scheduled time.
The time indicators in the route description do not correspond to reality. All the stops had a completely different timing.
And finally, the work of Arnold's guide. His entire speech was riddled with false facts and inaccurate data. For example, in the beginning he said that eucalyptus requires up to 100 liters of water per day. Then, in the middle of the trip, this number increased to 300 liters. Arnold went on to officially declare that the Bzyb River is the cleanest river in Europe. However, if you Google, none of the rivers of Abkhazia is included in any of the ratings. And there were plenty of such anti-scientific statements.
Result. 10 hours of heat, useless information and more than 12,000 rubles for four people were wasted. It is necessary to clarify the pricing policy, timing, poison the guides for retraining or replace them with more competent ones, update the bus fleet, and introduce the staff to each other. The information is transmitted incorrectly.
I do not recommend it!!!
I purchased a tour from this company called "Pyv Pass and Alpine meadows" In the description it says that after the car there is a walking route to the meadows and lakes. In fact, the driver drove only to some kind of stable. He gave me 40 minutes to look around and took me to the Ritz. He went to drink tea there, and left the tourists for as much as an hour and a half. There was absolutely nothing to do. The tour ended much earlier than expected. The cost of the tour, by the way, is 2800, one of the most expensive. Do not buy tours from Apsny Travel, you will waste your time and money.
I ordered a 5-in-1 jipping tour Ticket 25708. The guide was Dinar (+79409947*** ). Instead of the stated route, he offered to stop at the Pyv pass, but abandon the Geghsky waterfall. All the drunken youth of six, of course, agreed. No one would take into account the opinion of one person. It seems to me that he did it on purpose, as it was profitable for him, so as not to turn into the waterfall later. I was in a hurry all the time. If necessary, I would pay extra for this route, but the same is not done if there is one route, you need to follow it and not convince the others as he wants.
A very excellent company, they tell you where it is better to visit and what to see, professional guides Aslan and Asti, aerobatics drivers Roman and Denis, all excursions with humor and in one breath, manager Lyudmila is generally a separate topic, according to whatsapp everything will write which bus will pick you up, which guide will be from where and at what time they will pick you up, he always tells us which excursions there are places, and for another 300 rubles you can see an additional tour in a group, I highly recommend it, we went everywhere with them in 4 days
In 2023, we took a tour of the Ritz with children. There is very little time for sightseeing, but a lot of time for bees and wine... I pay money for someone else's tour-shopping, but nature. And the end of the trip was announced at 18:00 (they will already bring it to the landing site), they arrived at 21:40. We missed the fire show, it's good not to take off. In this direction: Abkhazians need to learn service and cheat less (albeit bitter, but true) .
We took an excursion to Lake Ritsa with stops on the way to other iconic places and tastings. The driver and the guide are masters of their craft. Good presentation of information, it was not boring. They picked us up and dropped us off at the specified location. I didn't like that the driver was significantly speeding. The tour includes a visit to a very dangerous area with a cliff a meter from the car, it was very scary when we passed there. There are no seat belts on the bus. During the tour, we were offered to go somewhere for 250 rubles per person, I didn't even understand how it happened. Everyone agreed in unison, it was awkward to refuse. Wine, cheese and honey tastings take a lot of time in order to sell the product. They are at the beginning of the tour and take a lot of energy.
We ordered 4 excursions from Vladimir and were very satisfied! He will always prompt and help with the choice, orient you according to the weather and what you need with you.
All services are performed punctually, responsibly and kindly!
The excursions are very interesting and informative, a lot of impressions!
We are planning to fly here again in July, we advise our relatives and we will apply ourselves!
Thank you so much for a wonderful stay and excellent organization !
From Novosibirsk from the heart ❤️
I was lucky enough to go on an excursion to evening Gagra. The guide Alina is just a master of her craft. They listened to her with their mouths open. The Roma driver drove us very carefully and carefully. I would like to say a huge thank you to them. And recommend it to others.
We were in Abkhazia in June 2023. We used the services of the travel company Apsny-Travel and did not regret it. We went on excursions to the Ritsa, to New Athos, to Stalin's dacha. Clear organization, pick up from the hotel on time. Thanks to the guide Aslan, we were with him twice, he tells us very interestingly, with humor, knows a lot, loves his country. The excursions are interesting, the drivers drive carefully, offer additional excursions on the route, but do not impose. I advise you to use the services of this company, tested, reliable.
When I was vacationing in the Citrus garden, I took a couple of excursions of this company (Lake Ritsa excursion bomba and to the source Primorskoe Abkhazia. The last excursion determined the next two trips to Primorskoe, alas, it is far from Gagra, so not all excursions are available and prices are higher, so now I choose Apsua tour (excursions from New Athos) Of course, if you live in Gagra or Pitsunda, choose the company Apsny Travel
Thank you, Sharizan and Nadar, saying a lot is not saying anything , so loving and knowing your homeland is worth a lot. If all Abkhazians are like that , then it's a pleasure. We did not see the beauty of the mountains of Abkhazia that day , but we felt her soul. Three girls from "Europe"😊🌸06/25/2024
At first, we were skeptical about excursions in Abkhazia and wanted to go to the sights in a rented car, but due to the fact that the driver's license was not renewed in Abkhazia, we had to contact a travel agency and we were even glad that we chose the tour. We were going to the Ritz. I really liked the guide, his name is Satbey, sincere, attentive, tells interesting. Along the way there were only 2 stops for tasting, which were even interesting and the prices are quite normal, not space. There were also stops at small waterfalls and a blue lake. On the lake, the Ritz was given a time of 1 hour 10 minutes, as it turned out, it was enough for everything. And another plus was climbing to a high observation deck, from where there was a cool view from the other side of the lake. In general, 10/10.
We visited Lake Ritsa with this company. I was a little worried, it turned out in vain. We traveled with a 5-year-old child, everything is perfectly organized! A small group, a comfortable car, a wonderful Satbei guide :) good service and interest in working with clients. I don't know about other destinations, but our trip felt really Abkhazian hospitality, the guide is nearby, loves his country and talks about it with admiration, and this makes the tour much more exciting. I can safely recommend this company.
During their mini vacation, they used the services of your company. The guide is Aslan!!! Thanks are huge, interesting presentation, with humor! The excursions, although it was raining, with such a positive guide, were great!!! Thanks also to the driver Hasik(so affectionately we called him)!!! Good luck and all the best to you!!!
We used the services of this tour company. We took two excursions and were satisfied. There are no "hidden" surcharges - everything corresponds to the stated prices. Conditionally, the excursion costs 1,500 of them 700 entrance there. The tour company also provides transfer services.
We went to Hashupse Canyon on 16.08. The place itself is very hospitable. But there is no service. They promised to pick us up from home, as a result, so as not to look, they told us where to come, well, at least not far. The driver was driving on the wrong side of the road, and violated the speed limit and all sorts of different things. No one has heard about security here. But the most unpleasant thing is that on the website there is information that a walk along the canyon is 3 hours, but in fact they repeated 10 times that they had to be on the spot in 1.5 hours. Naturally, they did not really look at anything, they ran at a gallop. In short, we did not have time to enjoy nature. Then we stopped at the white cliffs, for an hour and a half and went home. The driver always limited the time, but they always waited 15-20 minutes for him at the appointed time. It's a pity 1800 in an hour and a half somehow. They publish only 5 reviews on their website. The others are not.
We took an excursion on 29.07 in jeeps.Route 5 b1 from Gagra. When booking tickets, the woman said that all drivers are good. He will be both a driver and a tour guide. As a result, our driver Pasha was silent almost the whole way. Rude, not happy with something. It does not observe speed limits at all. They promised a cheese tasting, but in the end it did not happen. In general, the beauty of nature is amazing. But for the attitude towards tourists, tredaya 3. I do not recommend this company.
BE CAREFUL ***!
DON'T CHOOSE APSNY TRAVEL! DIVORCE!
We chose the Sukhum+ new Athos tour. They charged us an advance payment, but they were not lucky! We waited for them in the sun in a designated place for about an hour, Roman's travel agent, who took the money from us, could not get through, he turned off the phone.
Finally, we got through to the phone number listed on the website and only then were we informed that the tour was canceled, and we allegedly had to request the money spent from Roman, who does not get in touch!
Don't waste your time and money! Choose other operators!
5 years ago, we rested and went from this company to the ritz, very comfortable transport, the guide is Irakli the best!!!!Attentive! We are very satisfied
Terrible service. More precisely, there is none, they spoiled the impression of the trip
We agreed on an excursion, we confirmed it in an hour. There are 4 of us, we are leaving for the next day and wanted to go to Lake Ritsa. Of all the other tour operators, choose them
And they just refused to fulfill their obligations - they were unlucky, like the band fell apart, and I don't care about our time, for everything. Like, "what's the matter, well, it happens" "let's take you to an organ music concert" **** whatever.
Choose another operator so as not to waste your time
We went today (09/16/2022) on an excursion to Lake Ritsa with driver George and guide Aslan, we really liked the trip, everything was cool. I would like to say a special thank you to the guys for their kindness and for fully transferring the hospitality of Abkhazia.
Aslan, Grigory, thank you very much!!!
One of the largest travel companies, has many points of sale, good buses, accurate pick-up time, interesting excursions. Like all travel agencies, tourists are brought to local farms selling honey and wine, which significantly reduces the tour itself, which, of course, is for an amateur. I really liked the guide Inga, with an excursion to New Athos. A smart girl, a beauty, a real pearl of this company and Abkhazia.
The office just doesn't care about its customers. An attempt to reserve excursions through the website is zero, no reaction. Trying to do this in the office - a girl in the middle of a conversation suddenly starts discussing something with her friend on the street for 10 minutes, as if we had disappeared. Ugh.
See original · Русский
3
dark.wolf613
Level 12 Local Expert
May 30, 2022
The only travel agency that is convenient to work with! Everything is on time, no problems, they take you away from home, bring you back, the guides know the route perfectly, they are polite, they will always help! There are many different excursions, for every taste! After a bad experience with other tour operators, we take excursions only here! It is interesting even for those who visit Abkhazia often - you will learn something new)) I strongly advise you to take excursions here!
Thank you guys for your hard work! Keep going in the same direction!!!
Yesterday we went on an excursion to the ghost town of Akamar. I was so impressed with the tour that I decided to leave a review. We visited interesting places, and even those that were not planned in the tour booklet! For this, I would like to say a huge thank you to our guide - driver Igor. A top-level professional!!! It is necessary to be able to drive a car on such roads as in Abkhazia and along the serpentine and also constantly tell people about all events, about history! We spent the whole day in good company and with Igor, who I'm sure everyone will remember for a long time! Thank you again for a pleasant time! Good luck and good luck in business! We will travel only with your company.
Good afternoon! I would like to express my gratitude to the travel company Apsny Travel for interesting excursions, for the beautiful places that you introduce to your guests. Many thanks to the guides Inge, Bagrad, Almas for interesting stories about the hospitable, hospitable and sincere country of Apsna, about its people, customs, traditions and culture. Many thanks to the operator Svetlana for the advice on excursions. Special thanks to the drivers for their driving skills. Thank you very much for the rest and great greetings from Lake Baikal, Severobaikalsk, Republic of Buryatia 04/25.21-05/08/21
I put 3 for terrible cars: all the benefits of a week of inhaling the fresh air of Abkhazia are reset by a trip on a broken-down sprinter, whose exhaust goes inside the cabin - I coughed, my head ached from such carbon monoxide. But the wonderful guide Inga is a beauty and a positive 💕
A wonderful excursion to Lake Ritsa! Excellent impressions of the most beautiful places of Abkhazia and verbally interesting guides. This time the group was accompanied by the guide Almas (Almaz). Thank you so much for the various informative information conveyed with boundless love for your homeland.
We were at an Abkhazian feast!! I recommend a trip for the whole family. In his manor, we were greeted by the owner Ruslan hospitably and sincerely. With treats and a dance program. It was great and fun and delicious. Lots of barbecue and wine! We were taken by an air-conditioned bus. Everything is on time. Thank you for the pleasure!
I have never met such kind, hospitable, sincere and reliable people anywhere... The excursion to the Ritsa and New Athos was incredibly interesting and intense in terms of impressions. Many thanks to the office staff for the careful selection of excursions and insanely delicious coffee. I would like to convey special thanks to the guides Almaz and Elya and the driver Georgy for their sincere attitude and masterful conduct of their work!
I really enjoyed the excursions with your company. We went with my daughter to Lake Ritsa and to New Athos.Highly qualified guides are the incendiary Inga and the erudite Astik, calm and skillful drivers Murman and Oleg, who easily cope with the serpentines of the roads.With you, we got to know Abkhazia better and fell in love with it. Thank you very much!
See original
5
Вера
Level 10 Local Expert
March 19, 2023
There are a lot of excursions, managers
are polite and interested in helping their clients choose, trips start on time, guides give a lot of interesting and useful information, minibuses are convenient. I liked everything very much!
The responsive manager Lyudmila patiently and politely answered all our questions, even those that do not directly relate to the tour) thank you!
The cars are not very comfortable and worn, they can break down, but the staff is generally friendly. Special thanks to the guide Bagrat for an interesting and detailed tour and similar answers to questions.
The price does not bite, but always check whether it is paid or not it will cost you to deviate the route and check in to unplanned places. Otherwise, you may get an unpleasant embarrassment.
Thank you very much for the wonderful excursion on 08/18/2021 to Lake Ritsa to the guide Badre! The professional work of the guide, which gave pleasure and allowed you to enjoy the trip!
I recommend an individual tour with a guide-driver Badra.
Success and prosperity to the company!
The most famous travel agency in Abkhazia. We went with them 2 times to the Ritz in winter. The guides are well done, professionals, drivers too, drive carefully, do not drive reckless. There are many other interesting excursions. There are polite staff in the office, they will tell you everything.
During the tour, they can pick you up on the way at a designated place if it is inconvenient to go to the office.
Good evening! I want to leave a review. Excursion to Lake Rizza. Thanks a lot to the Badr guide for such an interesting tour. Well done guide! 1. He came to pick us up at the Astana Hotel on time. 2. He told me how the tour will take place. 3. He talked incessantly throughout the trip, a lot and interestingly, joked, asked, answered questions voluminously and to the point. The tour itself👍first we came for a wine tasting and cheese tasting, then there was a honey tasting. The prices are reasonable, we bought wine and cognac, liked it, bought smoked buffalo cheese, and 2 types of honey. Everywhere the tasting was accompanied by interesting stories from the staff of the tasting rooms and pasika. Then we arrived at the Blue Lake, according to the guide's story, the depth of the lake was impressive - 49m, the color of the lake is really blue. We visited the canyon, a very steep view, high cliffs, a stone of desires that you need to touch. Then we drove to the Rizza lake itself, Badra offered to additionally climb to the waterfall above the lake, a beautiful view, an interesting story. We went down to the lake, had lunch in a cafe, delicious national food. The price for 3 came out at 1500 rubles. Very tasty trout and a dinner of horseradish. There was time to take pictures and explore the surroundings. It was also interesting to return, we visited the Maiden's Tears waterfall. I definitely recommend the tour company and the guide. The tour is mandatory. Thank you very much!
I really liked the guided tour named Almaz. Well done!!!He tells an interesting story, with a great sense of humor! We were on two of his excursions - we had a great time, learned a lot and had a desire to continue to explore this amazing, welcoming and hospitable country. We will definitely come back only to you! Special thanks to the driver for a careful ride. It's a pity they didn't ask for his name. Prosperity to your company!
I would like to thank Aslan for the wonderful excursion to Lake Ritsa. Be sure to choose Aslan as a guide, you will learn a lot about Abkhazia, customs and people...