I came to them at night on 06/23/2023 on a bicycle, 140 km away, with a leg injury. We couldn't really solve the problem of reliably hiding a tourist bike. The staff is uncommunicative, manners are at zero. The doorman controls, as I understand it, the manager only flaps his eyelashes beautifully. Whether it's a run-of-the-mill 2-star hotel in the district center, it's still okay, and even there they haven't allowed themselves to do this for a long time. In short, there was an unpleasant feeling that I was being told what to do, it was unacceptable. I went for a refund. At that time, I was in Mogilev for no more than an hour. And because of this staff, there was no desire to stay, he left for Minsk. So I highly recommend it. I promised to leave a review. Study carefully what the service sector is, politeness and how to communicate with the client.
Wonderful hotel. The interior is 10 out of 10. The view from the window is gorgeous 🫶 If we are still in those parts, we will definitely stop only here.
In general, I liked everything, it was very beautiful, a good spa, there are not many children there, good rooms, the view from the window is a separate respect, even walking along the corridor is pleasant, as if not in the Republic of Belarus, but somewhere in Europe. The breakfasts are quite good, there is a choice, but the children ate almost nothing
The hotel is wonderful!
The staff is polite.
Everything is clean, there are no complaints about the room and service.
Only the air conditioner in the room is very noisy😬
THE SPA IS SUPER!!!! We have something to compare it with, and it's sooooo great here.👍
Different steam rooms and a swimming pool.
And the massage is quite inexpensive and we really liked it👍
Excellent hotel of European quality. By far the best hotel in Mogilev. I'm from Minsk myself, but I'm still very shocked by such a wonderful place. The Internet is good even on the 10th floor. The view and location are also acceptable. The staff is polite and sociable. The only thing I didn't like was that there are no saucers for tea glasses in the room. As it is, everything is fine. If you come to Mogilev with money, then this is clearly the best place to settle here.
The hotel is at a high level! Beautiful, elite, cozy, chic room, chic restaurant, excellent service, nice pleasant staff! I want to return to this place!))
The staff is unprofessional, if something goes wrong, get ready to get in full. 4 Belarusian stars are like three Russian ones. The interior is not bad, it was. Cosmetic repairs will not hurt, a spa in puddles, a TV with a weak signal, it is better to come earlier for breakfast, otherwise the coffee machine overheats, you will sit and wait. Breakfast is not served without coffee. The staff has a lot of oddities.
One of the most amazing places! 10 out of 10 ! Everything is fine in this hotel. The room has panoramic windows to the floor, the room has everything you need and even a pillow menu! The breakfast is simply royal. On weekends there is a buffet, and on weekdays there are 3 options to choose from. If you come to Mogilev, then only here!
Everything is cool, I like everything, except for the breakfasts included in the room payment, I did not fully understand them, everything else is very good.
There is no normal ventilation in the rooms. The windows do not open, the air conditioning system in the autumn period just drives warm air in a circle. The breakfasts are very meager, but you will be asked three times in the morning which room you are from.
There is no alternative in Mogilev, so people praise this hotel. There is nothing to compare it with. I didn't like him. There was dust under the bed, the plumbing was poorly washed, there was not enough hand towels, and the shower was clogged with someone else's hair. The breakfasts are scoop, and the staff gives the impression that they are tired of visitors. I didn't like it.
A very cool and beautiful place, you will be met at the reception at the highest level and first aid will be provided)
Namana are very stylishly made, lots of light, clean ( there were problems with the air, it was not enough ) .
The food is delicious in the hotel restaurant.
Spa as a spa ) nothing unusual
A chic new modern hotel. The rooms are small but comfortable. There is a swimming pool, breakfast as in Europe, can be ordered in the room. The impressions are very good. Thank you for your hospitality!
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Show business's response
ник орлов
Level 8 Local Expert
November 18, 2024
A great hotel with a restaurant and a SPA. Good breakfasts. The service is at the level. Thank you.
A nice new European-class hotel. There are no complaints about the rooms and staff. There is parking nearby - free of charge for hotel guests. The only disadvantage is that the air conditioner turns off when leaving the room (either leave one card in the cardholder in the room, or wait until the air conditioner cools the room upon arrival).
Level up! Style! Spa, everything is on top. The room is beyond praise. The reception staff are wonderful. And the breakfast is great. There is a desire to return. Thanks! I liked everything very much.
Among the disadvantages: poor sound insulation, very hot in the rooms ,
Among the advantages: comfortable rooms , good restaurant , spa, parking, beautiful view from panoramic windows
One of the most worthy places in this city. Modern. Business center, hotel, restaurant, shopping center, cinema, parking. Within walking distance from night entertainment venues.
A magnificent hotel. A chic restaurant. We held a conference here. The business area is convenient. Special thanks for organizing the event to Tamara, a development specialist, and Anastasia, the restaurant administrator. Everything went perfectly. Thanks to the entire team of the hotel and restaurant for promptly resolving the issue with an increase in guests.
An enchanting hotel. There is no better place in Mogilev and it is unlikely to appear already. The apogee of the Mogilev hotel business. There is also an excellent restaurant and a quite decent spa center.
Take rooms only with a view of the City Executive Committee.
Horror.
1. There is nowhere to park for unloading passengers and check-in. The one-way passage to the hotel is fenced with cones and does not provide parking. If you are in a taxi, then they drop you off and the taxi leaves, but if you are in your car, then you will block the entire passage. If you remove the cones, you can fit in somehow, but who should remove the cones and whether it is possible to do so remains a mystery.
2. There is ONE person working at the reception.
Upon arrival, there were 2 people in front of us. Waiting in line for about 25 minutes when you are with a small child, and even blocked the passage, is quite unpleasant.
3. The room is more or less normal, but the smell in the toilet from a glass with a brush is terrible.
4. Parking.
Parking (free for our booking) is provided in a neighboring building in a multi-level parking lot, but even with it there was a problem, because the "lonely" reception employee (forced to work in a hurry) apparently did not press the button yesterday when checking in to let you out of the parking lot. Therefore, when we decided to leave, nothing happened. I had to go back to the reception, where a new employee offered to call the parking service and find out the reason. Deciding to be safe, the employee pressed the right button in the computer again, and on the second attempt he managed to leave this place. Parking is not expensive, but the WORLD does not accept maps. It is very customer-oriented to offer the client to solve problems with the provided parking on their own.
A very pleasant place, obviously worth the money (200 rubles per night for a double standard at the time of writing the review). Friendly staff and minimalistic interior. The only thing, as everywhere where we were in three stars (Hampton, Bonotel, Willington), is an obvious problem with plumbing maintenance, it is dirty, then clogged with a water stone and therefore splashes in different directions, then all together, then simply not twisted and leaks. In general, it's probably worth just being more stable and stamping your foot at the right moment
Excellent hotel, modern interior, everything is very clean. A great place to relax and unwind, there is a cool SPA center, which is free for hotel guests. The breakfasts were very tasty. I definitely recommend it!
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Show business's response
Э
Эля
Level 4 Local Expert
September 8, 2022
Excellent! New comfortable and modern. The location is excellent, there is a wonderful view from the panoramic windows, there is Parking. Perfect sheets and a choice of 5 types of pillows. I advise you to take it with breakfast, because it is the most worthy. The staff is friendly. In general, the hotel is worth the money, I did not even expect it. And also, book better on the website, there is a discount.
The Atrium Hotel has left many negative impressions. The room was dirty, hair on the floor and in the bathroom. The cleaning leaves much to be desired. It's amazing that you can get such a misunderstanding for such a price. I do not recommend it!
Perhaps the best hotel in the city, good rooms and excellent staff. There is a spa and a gym in the shopping center, convenient.
When visiting the city, I would recommend this particular hotel