The large bus station is clean and spacious compared to many provincial towns. There is a cafe. Unfortunately, there are no electronic scoreboards. The toilet is on the street, paid. Buses on regional routes leave much to be desired.
Everything is great. The station is very beautiful and clean. The service is of high quality. The security meets the requirements. There is a warm room if you need to wait a long time for the bus. The dispatcher constantly voices information about shipments. There is a dining room on site.
A large, clean room. There are many interesting small retail outlets. There are convenient points where you can eat, very tasty burgers, excellent coffee. A passenger-friendly lounge.
The station is large and spacious. There are many places for comfortable waiting. The station staff is polite, always ready to help and advise. Thank you very much.
The station is generally nice and clean. The ticket offices are all open, the queues are small.
I liked the exit to the platform. The only thing is that the exits to the 1,2,3 platforms are indicated. And I had 5 platforms. There was no information inside the station about where it was or how to get through. For visitors to the city, you need to put up signs. And yet, there is a small wish for the toilet- please do it inside the train station, not outside.
It's a cold train station, but there's a warm room. The location of the bomb shelter is indicated in large letters. Drink and eat, there are all souvenirs, a toilet with a bus ticket is free. There are tickets for any destination, comfortable buses with Wi-Fi and charging leave every hour.
In general, the bus station is very clean. There is everything you need to wait for your flight. The only thing is, the bus broke down, and it was announced a minute before departure. There was no backup bus, of course. As a result, I lost a day of my vacation. And yet - there is no toilet. After 7 p.m., after the toll closes, you have to look in nearby administrative buildings!
Now, of course, not everything is rosy. But the station is still impressive. It's big and beautiful. The ticket offices are open, queues are rare. Tickets can be purchased for many destinations. There is a place to wait for the bus, including a warm hall. There is Wi-Fi, a place where you can have a snack, buy souvenirs with the symbols of the city
The train station is like a train station. It's clean, there are a lot of benches, but there's nowhere to leave things (anti-terror), there are no toilets at the station itself (only nearby and paid). By the way, do not buy tickets from this station online, you will almost always fall for scammers, you will not find the ends (along with the money), buses run from it regularly, so buy tickets at the ticket office of the station. As a last resort (if the bus has left after all) to Izvarino by taxi (6 thousand), then go to the checkpoint yourself and then again by taxi (another 6 thousand)
I want to leave a negative review on the cashier of the Lugansk bus station (she refused to give her full name, works at the ticket office in the bus station hall, a plump woman with curly dark hair), who refused to return the ticket Lugansk-Rostov 2 hours before departure. Plans changed and we decided to take an earlier flight. We paid for tickets with a card, and a receipt from the payment (it was a receipt, not a ticket) we didn't save it. This rule is not written anywhere, neither on the website nor in the bus station itself, and when we bought tickets, no one told us this. There is no information about this on the tickets either. This cashier rudely refused us, almost threw the tickets back, shouted, was rude, said that "congratulations that we can't refund the money for the ticket" and that "she doesn't care that there is no information about it anywhere." We bought tickets for an earlier flight in advance through the website, and were late for it, so there was no time to continue the conflict, unfortunately. It is very unpleasant, insulting and I would like this woman to be punished, or better yet fired.
Of the disadvantages, only one is closed for the night. There are many advantages, but the main one is the people. Polite and positive . Clear. there is everything you need. For me, it's Wi-Fi and delicious coffee.
Friendly cashiers. They will always tell you the direction and the platform. There are many places to relax. There are queues, but not critical ones. There are a lot of buffets, you can't stay hungry)
I visited the railway station in Lugansk only once. Quite a decent train station. It is very heavily guarded. You can't get through without a boarding ticket. People and employees are friendly, although there are signs of distrust.
The bus station is clean and works according to the schedule. There is a place to eat while waiting for your bus. Tickets are always available for all possible destinations. The security level is at a high level.
I liked everything!!! Clean and tidy, there are many different shops nearby, both food and manufactured goods, all on the road! Near the train station! It's just beautiful!!! I recommend it!!!!
It's hot indoors in summer. In winter, if you don't have time to leave before curfew, at least disappear. There is no way to reconnect at night. The guest will not be invited to the hotel, and it is expensive. And all where you can spend the night or at Moscow prices or not where. It is necessary that the address and phone numbers of the hostel and the hotel should be indicated in the car terminal, indicating the cost. Otherwise, no one knows anything about it, and if they do, they won't tell!!!!
The bus station has been in need of repair for a long time, everything is dilapidated, although the structure itself still looks interesting from the outside. The second floor does not work, there is no free Wi-Fi zone, there is no free good toilet, etc. I would like our favorite bus station, as well as the railway station, to be put in order so that the air conditioners work in the heat, etc.
Why is the toilet paid??? You arrive, you run to the toilet, you provide a ticket and they yell at you like a patient, this is despite the fact that the travel time is one and a half to two hours, lawlessness and very many do not even know that the toilet is free the cashier and the cleaner behave rudely how are they interested persons can someone tell you where to turn to stop this lawlessness
I read the reviews, it seems that some bus station employees or interested persons write. wi-fi ,charging, free toilet , polite cashiers, delicious food, there are always tickets straight to the exemplary bus station. The question is where is it all, how many times have I been here, then there are no tickets, then in the heat a bus with a broken air conditioner
From here, buses depart and come from all directions, although not everyone has the final destination here, many buses then leave for the railway station. There are many tents and shops nearby. For every taste. Taxis are right there, you can leave both by them and by buses.
We bought tickets at the ticket office of the bus station (we did not dare to buy through the "Ticket", because we repeatedly encountered double tickets there), arrived at the bus station on 11/01/2024 and found out that the flight to Krasnodar was canceled!!! Even through the website, buy tickets, even at the box office, there is no guarantee that you will leave Lugansk!! The service is missing from the word "completely"!!
It is very convenient, there are many ticket offices inside, there is a waiting room, boarding gates from the bus station with a canopy, you get directly to the platform, you can buy water, have a snack and press on the road.The toilet is paid on the street.
The main thing is that it is cozy, the atmosphere there is special. You arrive at this bus station and the mood becomes romantic.
Probably this is because there is no religion.
Good landing platforms, understanding and polite cashiers.There are decent restaurant-type cafes nearby.It is bad that the notification of the arrival of bus flights is not clear.
A picturesque place. There are about a hundred small ticket sales offices inside the station, selling the same tickets as in the official ticket office. I honestly don't know what they're counting on. The station is half empty, there are benches, fast food coffee. A monumental old building. Buses run according to schedule, and there is a convenient ramp leading to them.
A very unusual and original bus station. This is the first time I've seen this. I like everything. Convenient, simple and intuitive. Only there is no toilet, this is an incomprehensible moment.
And I would like to know why the toilet of the bus station is paid, and they do not pass tickets purchased on the online ticket website offered on the bus station website. Rovenki is open and the cashier is not sitting, but the local mafia works for them. The boss says one thing, and the one in the window says another.
It 's not worth dealing with this company .They assured that the bus would be worth a decent trip to Lugansk Krasnodar, flight 7780, it was not heated for three hours until it was outraged, the seats did not recline, the handles were mostly broken, in general, the poor condition of the buses of this carrier.
Clean, comfortable, the staff is polite. Buses run regularly. There is a cafe and a waiting room at the station. There is a place to charge your phone. There is an ascent and a descent for wheelchairs. The area is illuminated. There is a minibus stop and private taxi drivers near the station. The shops. People are friendly and helpful.
It was an unforgettable experience. Imagine the picture. December 20th. The first snow fell. The ambient temperature is about minus 5, a light, piercing wind blows through the down jacket. And you arrive at the Lugansk bus station at 3 a.m., instead of the 5.30 announced by the carrier. And it seems like it's good that you will get to your destination sooner, faster, but there is a nuance. You are in transit here and you have to wait for the next bus. Like naive people, we went to the bus station to warm up. But what was our surprise when all the doors were closed. Knocking on doors turned out to be useless. We waited until 5:0 a.m. for the opening. About 25 people gathered. But ....... No one cared. In general, a score of 3 is a lot for such an attitude towards people. In general, the station is the same as all other stations throughout our vast homeland. I have not encountered any cashiers or other staff. In general, the conclusion is do not come at night. You'll be freezing outside
There is Wi-Fi, free of charge. At the present time, this is a gift for Lugansk. There are many travel agencies at the station that rent buses, including transit ones, i.e. the arrival is approximate, in a run-up to an hour, the place purchased will not necessarily be free. And yes, an interesting feature, if there are 2 or 3 buses when loading, and there are a lot of empty seats in all of them, then they will drive you into one and say that the other two broke down abruptly... In general, they are cunning as they can, but you will get there anyway.
The boorish attitude of cashiers towards passengers. Shame on you! The driver of the Lugansk-Rostov-on-Don flight generally does not fit into any moral and ethical framework with his behavior and attitude towards passengers.... but I'm ready to bring my ass to the stowaways at the turn.... I didn't notice any of the advantages.
... The pros are just that the buses are still running!
Otherwise, there are no advantages ...
Cashiers consider themselves the local masters of life, and not just PROVIDE a SERVICE (they allow themselves to be addressed to "you", they refuse to repeat something - they do a favor directly, they do not explain anything), at the time of my stay in the bus station building, card payment was COMPLETELY ABSENT!
At the same time, the cashiers stated that this was a malfunction of the bank, but I think they were lying because the bank is directly interested in the normal operation of the terminals and applications for problems simply did not arrive ...
The station building is clean (cleaners "lick" everything straight), there is a toilet but paid (in other regions, toilet access is free upon presentation of a ticket) There is a cafe, but I was not in the interior...
I liked the train station. The waiting room is large enough, the seats are small, but unexpectedly comfortable. There are paid toilets outside the station. At night, the station is closed until the morning. I would like to somehow protect myself from tobacco smoke on the platforms, but, apparently, Russian laws have not yet reached here, the employees themselves are smoking near the buses. But, in general, pleasant impressions remained from staying at the bus station.
The work of the bus station is terrible, the bus arrives at 4-5 o'clock in the morning.In winter, when you arrive, there is nowhere to wait for public transport to work.You have to stand in the cold and wind. We could make a waiting room.
Half of the private traders are at the bus station. You can't take tickets to some destinations. There is no one to make claims. The bus station itself is old, the territory is not well maintained.
I was very surprised from Novosibirsk that there were only routes for Lugansk car carriers) Keep it up, brothers, no nails or rods on the roads, thank you for being there!
Nice cozy train station, responsive staff works at the ticket offices. They help you choose a route. There are ATMs. The train station is clean. There are cafes and shops nearby. Can I have a snack
A large, spacious train station. But unfortunately, I have to close Nov. Those who arrive at night are forced to wait outside, because the city of Lugansk has a curfew at night.