The queue goes on for a long time for legal entities , 2 people in the queue were served for more than 30 minutes, more than two employees are needed for legal entities , individuals.the persons were served very quickly, and the inspection itself was done quickly, the person was polite and explained everything and what was very pleasing, you can immediately wash the car on the spot before the inspection and for only 3 rubles.
It is impossible to get through!with 500 daddies, they are unsuccessfully spinning melodies around!we are only glad to see you when you bring them money working with clients is my opinion minus 100
I liked that we solved the problem in one go (I submitted documents and an accident assessment). Polite staff.
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Андрей
Level 4 Local Expert
October 19, 2021
I came with a Euro protocol, wrote a statement, attached a photo (on Viber to an employee). To inspect the damage from the back of the building, they recorded it in an hour. The appraiser came up before we were signed up. There are no queues.
Despite the not very good location, I give a high rating. There is parking, the operators work quickly, the branch administrator locally solves the issue to speed up the queue.
The place is good, it's a pity the reason to visit was bad)
In general, from the recommendations, I would suggest more explicitly indicating how to get into the building on the signs in the courtyard. There are a lot of signs where to park, but I didn't find any signs to the entrance
I used the services for the first time. I was pleasantly surprised by the clarity and efficiency of the staff. I spent half an hour on everything. Of these, I waited 15 minutes for the appraiser on the site. Thanks to the staff for improving my mood after they beat my favorite car. I've been waiting for 5 days. I wonder how much money they will pay. Will there be enough for repairs?
If you have all the necessary documents with you, everything is very fast (but it depends on the specialist and his experience). Parking is large, but there are not always places...
Everything is accurate, neat, but you have to wait a week for an assessment, 10 days for a reassessment, the inspection is not entirely competent. Instead of replacement, straightening and vice versa.
I had a chance to visit, unfortunately (an insurance event occurred). We were served promptly, without delay. There are also problems with the accrual of insurance compensation. But it's better not to get into an accident.
There was an accident. It's not my fault. And they've been fooling their heads for 3 months now. And they paid out 2,300 instead of 8000. I have submitted the documents and I am waiting for a response
Everything is pretty fast and high-quality. Experts who know their business are sitting, there is an instant answer to any question. Pleasant atmosphere)
it is not possible to get through, and after the assessment, I am waiting for payment for more than 2 months, I will no longer be insured with this insurance company
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Георгий
Level 26 Local Expert
April 12, 2021
Competent specialists who know their business. Many thanks to Lopatkina M.S. for accompanying the insured event.
They work poorly, 10 working days to respond, you submit an application, you wait two weeks, they send you a pussy, you apply again, 10 days to respond again. I've been begging for scans of documents for the last three days. Not to mention the amount of payments. A legalized racket.
The founding document of the organization, in my opinion, has a twofold reading. My respect to the drafter of the insurance payment regulations. I've worked with contracts all my life, but for one paragraph to make you right or wrong, it's cool.
The office is good, but the platform for transport is just terrible. It's cramped, the cars cost whatever you want, savings or a desire to get more insurance cases.