Saturday, March thirteenth. The queue is 30 people, despite the fact that 5 windows out of ten are working. The question is why statistics on the number of clicks on weekends are not analyzed and the required number of employees is not displayed. Or there is a task to create mass gatherings of people during the covid period.
Turn off my phone and leave the Internet. Let me explain, without paying for a telephone line, you will not be able to connect only the Internet, even if optics are installed in the apartment, which works perfectly without a line.
to put it mildly, we were tired of our constant blocking. the resources needed to work are not working. news resources are not working. Messengers are banned. encrypted connections are blocked. tech support withdraws itself and simply does not answer calls. working with this operator carries only information isolation and financial losses. and there is no alternative, because the country has a state monopoly on communication services.
Robat calls every month and says pay for the phone.The phone is paid for.What nonsense.
See original
2
4
П
павел тарасов
Level 4 Local Expert
October 14, 2021
The most terrible place I have visited in my life, the queue is moving slower than in the clinic, there are not enough workers, 3 people passed in 45 minutes with 3 windows working. The only ray of sunshine in the restless realm of bureaucracy is the staff!
Everything is great, I came up, took the queue number, after a couple of seconds you are already going to your consultant, a very nice guy came across to me, listened, suggested what and how and even compromised. In general, I am satisfied so far.
To the service in the very center, there is no question, everything is fine. BUT the Beltelecom organization itself is stuck in the past in the service provision market.
See original
3
1
В
Вадим
Level 6 Local Expert
September 3, 2022
What are the prices for? Despite the fact that the channels are all carefully censored against any dissent, it's all propaganda. It is unclear where the money is going.
Good afternoon! The office is beautiful and cozy.
I have been using the services for 8 years. And with the move to another apartment, I had to turn off Beltelecom. I didn't like that I had to hand over all these little things of the cable, these little things. One gets the impression of a used flea market. I had to pay money to be turned off.
The office is too cunning and greedy, everything that you arrange in the office cannot be turned off through the website, you will have to go to the office again. If you are traveling on Saturday, then prepare for at least an hour in line. Zala, which is being imposed, works clumsily - it freezes, I had to switch to megogo - a bunch of TV programs, movies and cheaper. In general, the organization counts on the illiterate segments of the population from whom you can take money for air.
Fast and competent staff. Everything is connected/switched/issued/changed/explained. They work until 8 pm. It's convenient to come in after work.
The queues are small - a good sign, so people have no problems.
There are always long queues in the evening. An electronic queue is certainly good, but if there are 40-45 numbers ahead, then you have to wait a long time, more than an hour. There are a lot of operators - 8-10 people are sitting. In the morning, if you arrive by 8, you can walk quickly.
See original
5
Show business's response
Vs Sv
Level 6 Local Expert
June 16, 2022
I came to them 2 times to terminate the contract with the Internet and had to sit in line for 1 hour or more...(((
There are a lot of people, it's very stressful. It's good that there is an electronic queue. I connected /disconnected various services, sorted out the payment - there is nothing to complain about here - they helped me quickly and clearly
Long queues. Especially on Saturday afternoons. To connect the Internet in an elementary way, you need to sit for at least an hour in their department. Normal providers come to your house at a convenient time and do everything, and this is some kind of greeting from the USSR.
There are constant queues, the staff is strict, you can immediately see that everyone is on edge. Any employee is ready to take your unnecessary questions with hostility (well, yes, every day you explain that you can't set up Classmates, etc. - it's not an easy task)