Burger King
206 reviews
January 9
It was a good place to eat, but now you have to wait 20-30 minutes for an order, and this is with an online order, and large orders are collected faster, and the burger that needs to be given to me lies for 5-10 minutes, they give you a cold product, it's easier to get to the train station and back than to wait for the order to be issued
I don't like that the application shows that the order was issued on time, that is, after 10 minutes, and burgerking did not respond to the complaint that was filed more than a month ago at this point.
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September 17, 2024
Everything is basically not bad, but blah, the problem with drinks, I understand they are over, I'm pushing the code, but there is no drink, I thought maybe I'm not suitable under the terms of the promotion, I started reading about the promotion and no, I'm suitable under the terms of the promotion, I tried several times to pour a drink, but nothing worked and I realized that most likely the drinks had run out. I didn't have time to argue or explain to the staff that there was such a problem. It's not my job to monitor the availability of drinks. And also the drinks were mixed up, where the pepsi icon gives out mirinda, where mirinda, north up, where seven up, respectively pepsi. Also, keep an eye on where the person is ordering from, I'm standing like a fool looking for a receipt in the package, but it turns out they didn't look at what I was ordering through the app and didn't issue a receipt. All this needs to be monitored, as well as the cleanliness of the hall and the manner of speech. If anything, there are no complaints about the cleanliness and manner of speech, the hall is clean, the staff is polite
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2
2
December 18, 2024
12/18/2024 (about 11.20)
1. When ordering through the kiosk, an order was selected on the spot, as a result, for some reason it was collected "with itself". Well, OK, it's not critical, you never know if the trays are over.
2. Instead of the average potato, a small one was found as a result.
3. Why do I have to try to guess which of the finished orders is under my number? Why is the order in the status "ready" on the scoreboard, although in fact it is not yet?
For some reason, the staff cannot say the numbers of ready orders out loud, they just put them on the counter and leave without even looking (and say hello to the dissatisfied girl working on orders at this time). To find your own (which was originally indicated as "on the spot"), you need to try to guess and review all orders at the counter yourself. Is this your new system?)
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2
September 19, 2024
The examination at the restaurant on Denisovskaya Street 9 is simply terrible, and the cashier Akhmetova Anna does not accept orders correctly, the request to review the order was answered with rudeness, the administrator of this institution simply waved her hand saying that these are young employees there is nothing to worry about, Angelina Logoiko responded with rudeness to the request to provide a book of complaints. The order was never assembled to the end.
The tables in this institution are all dirty, it seems that the visitor should come and wash the table himself, the cashier does not know the waiting time themselves.
The manager's request is to train the staff to communicate politely and retrain their employees.
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6
1
December 23, 2024
Clarified: on December 15, 2024, we were at your establishment around 19:00, the payment was made at about 19:10 at a self-service kiosk, as a result, we waited 1.5 hours waiting for the order, we received the order at about 20:30, while we were waiting, we went to the grocery store and bought a loaf, and the children ate half of it. Upon receiving the order, I had to go to the delivery table at least three more times, as they forgot to give out coffee with a muffin, then it turned out that there was no juice, then they saw that they hadn't put a spoon with a straw either; the order was picked up immediately as soon as it appeared on the scoreboard (at about 20.30), but the burger was eventually cold The ice cream on the muffin was melted. The cuar code for issuing the drink worked very tight, the discount in the store certainly makes its way faster...
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December 24, 2024
I ordered delivery, as a result, the double grand cheese was not delivered, I called support, they said they would contact the restaurant, they called back from the restaurant, offered to deliver it within an hour, as a result, no one brought anything and the number was not raised, that is, I have to pay for the order immediately with my own money so that a hungry employee in the kitchen ate my double grand cheese and it turns out he stole 14p from me, thanks burger king, excellent service and staff
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1
November 2, 2024
The company placed an order on 02.11.24 via Yandex. Everything was delivered, except my shrimp roll. There were seals, i.e. my shrimp roll was just lost in the restaurant itself. Thank you for spoiling the mood and leaving me without food!!! It's a disgusting restaurant.
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2
1
August 31, 2024
Firstly, the order readiness screen does not work.
Secondly, the waiting time is more than 30 minutes, I personally waited 35 minutes, when ordering 5 of the cheapest burgers that were already ready, but they all refused to give out.
If it was possible to put zero stars, then I did.
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2
1
September 29, 2024
We ordered delivery, kmbo with vopers for two, there was almost nothing of the ingredients in one of the vopers, iceberg lettuce was missing, ketchup was over the norm as well as other sauces. In general, they are dissatisfied
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3
1
September 8, 2024
Orders are not reported, then they will not put a burger, then nuggets, they promised to compensate in the technical support service, they came back to the same restaurant, no one knows, they do not want to compensate anything, they wait for a new order until one o'clock, the worst restaurant of all BC.
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3
June 13, 2024
1) they do not report the positions or put the wrong ones that they ordered.
2) they do not keep order in the hall of their restaurant, the trash cans are full, garbage is on the trash cans and tables, garbage is falling out of the trash.
3) the condition of the small hall, behind which they are obliged to sit, leaves much to be desired, the floors are dirty, the tables are dirty, the students are always yelling, without ordering anything. Schoolchildren go begging for receipts in order to pour a drink.
4) not friendly employees at all, if you don't like the job, then what's the problem with quitting?
5) 1.5 employees work in the kitchen, the rest run around, create the appearance of work.
6) It takes too long to issue orders.
P.S. the cooking and gathering time, the norms of communication and appearance, as well as the taste of the product are simply terrible.
-advice from a person who worked as a catering administrator: wash the grill and clean the beer taps.
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9
4
August 25, 2024
The staff is as sour and not friendly as possible, they ordered a trio for 4 and got non-salty French fries, a burger dry and tasteless, put one cucumber and a drop of sauces in it, in addition to all this, they mixed up the sauce, put sweet and sour instead of cheese.
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2
1
October 19, 2024
The service is disgusting. The order was expected for more than 30 minutes. After the remark was made, they promised within 3-4 minutes. As a result, we sat and expected more. They make orders selectively, ours stood still for 20 minutes.
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2
September 1, 2024
The waiting time is 30-40 minutes. When there are 2 positions in the order (small fries, roll), the maximum difference between employees and work. Until they came up and told me about the cancellation of the order, I did not start collecting the order.
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1
1
January 9
I ordered delivery, the potatoes were delivered cold and obviously stale, the Belovezhsky chicken was the same (the strips were straight hard). I do not recommend delivery in this restaurant.
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1
September 14, 2024
I waited 54 minutes for one burger and a pie. The staff is in no hurry at all, they walk a little. The whole regiment in burghers orders are collected very slowly. There are also 6 couriers waiting
By the way, the burger and pie were cold…
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July 17, 2024
The waiting time for the order is almost 30 minutes! At the same time, the order was the second on the list and the payment!
The administrator is rude! To the place of apologies and requests to wait, he replies, "well, such a waiting time," they say, wait further!
Orders that were placed later were given faster, and there were also burgers!
The burgers themselves are terribly dry! The potatoes were cold at the time of delivery, as were the cheese medallions! Disgusting service!
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3
2
September 15, 2024
The order was received today after 45 minutes of waiting! In the srach hall, in the food preparation area, it's just terrible, an employee in the deep-frying area works and puts orders without gloves.
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1
1
November 16, 2024
The most inconvenient and slow-speed burger King of all that we managed to visit in the capital.
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1
1
December 7, 2024
Instead of a large potato, they put a small one. He was rude. They didn't give me the change. They said we didn't have any change. The potatoes were sold yesterday . No longer naked here.
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1
February 6, 2024
It is precisely in this restaurant that food is constantly not reported... It's not the first time I've come home, and there's a minus burger. Every time I promise to check everything on the spot, once I forgot, you will get it. I don't order there anymore.
Upd.: despite the response of the organization, literally the next day they made an order for takeaway, for the company, they didn't report it again... It's like they keep it for themselves on purpose.
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5
1
October 30, 2024
For a very long time, I ordered food from here and after 2 hours they haven't cooked yet, I'm sure if I ordered on the spot after even half an hour everything would be ready
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1
1
September 6, 2024
According to the waiting time, the coffee seems to be fried, ground and boiled, although it tastes like from a coffee machine. Strange.
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October 5, 2024
One of the worst burger kings in Minsk. We did it for a long time and then looked for an order. I didn't feel like eating after 25 minutes.
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1
September 29, 2024
We have been here several times and each time we have a negative impression. Today they waited for the order for almost 20 minutes, either they don't have enough people, or they don't want to work. Every time they forget to put something, then potatoes, then sauce, then tubes, then napkins. Drinks were also surprised today, only orange-flavored mineral water was served from the entire assortment. Then they added a Pepsi feed.
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1
1
January 12
Once again, they don't report a burger that's on the receipt and paid for, but you don't find it when you get home. Which time
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April 3, 2024
The worst restaurant of all in Minsk. A manager who doesn't even apologize to the guest and just keeps quiet. We waited for the order for more than 15 minutes, to which we received the answer -"delivery is a priority." The complaint left in the book has still not been answered, although two weeks have passed!
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1
1
September 21, 2024
I waited for the usual order (cheeseburgers, burger, potatoes) for 40 minutes. Learn to be a BurgerKing, not a name.
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1
1
March 11, 2023
The food is delicious and quite varied (about 10/10 variety compared to the former poppy). The waiting time is 3/10, even when there are almost no orders, you often have to wait a very long time. There is delivery, relatively fast, but there are questions about packing orders (not specifically in this restaurant, in all), you can safely come with children if you have about 20 minutes left to wait on days of average workload. Cleanliness 1/10 on weekends, 7/10 on weekdays
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2
March 28, 2024
The food is delicious, the staff is good.The disadvantages are that the waiting time is long, as well as on weekends it is very dirty here - teenagers sit down at tables without ordering anything, because of this there is nowhere to sit.I am glad that there is a delivery.
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2
1
November 26, 2023
I ordered delivery, one of the items did not come the one I ordered. I called support three times, each time they promised that the restaurant manager would contact me, but this did not happen. I am writing a review 8 hours after the incident. I consider the service not rendered, no money, no compensation.
Upd: I called the support again, this time they gave the manager's number - the subscriber's number is turned off or.... At least this point stubbornly does not want to solve problems.
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5
1
September 14, 2024
The receipt didn't come out.drinking without a receipt is a problem.We waited a very long time.and a lot more questions.I don't recommend it
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1
September 14, 2024
for a long time, the device does not issue checks. The staff are unpleasant. The food tastes bitter . There is no desire to return
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1
November 30, 2023
The delivery from Korona on Denisovskaya is terrible. They're always late. No discount codes are provided as an apology. The last time (it really was the last for us), the order just didn't arrive! No one explained why. They didn't apologize, didn't redo the order, just canceled and returned the money. Thank you for spoiling the mood. We won't order any more.
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3
1
December 4, 2024
We ordered delivery of 2 burgers without onions, there is a mark on the package, but 2 burgers ended up with onions
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2
December 16, 2024
I waited for the order for 25 minutes, it's a fast food restaurant, there are no words, just mats. The food is normal.
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1
April 27, 2023
It's a good place! Tasty and inexpensive, comfortable sofas. There is only one disadvantage - tables are not often wiped after visitors. Well, I would like some wet wipes or at least a sanitizer at the entrance, because the restroom, where you can wash your hands, is a little far away.
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1
January 31, 2024
Very slowly, the unfortunate Whopper Junior took more than 10 minutes. Provided that it has been ready for a long time and lies on the heat cabinet, it is the only one in the order, and it could be folded into a bag and given out of turn. Employees stand chatting among themselves, instead of giving away one position that is ready
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2
3
January 11
3 out of 3 deliveries with incorrectly assembled orders, just a bomb, last time I ordered)
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November 6, 2024
Waiting for one burger and potatoes for 40 minutes is normal, the service speed is extremely low
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2
1
August 7, 2024
Great waiting time!
The floor of the hall is filled with a Scourge that sits swearing and pours drinks on other people's checks.
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1
1
August 28, 2024
They collect orders, give 1 order per hour!! One person at the checkout and the same one gives orders!
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2
March 16, 2024
Three out of three trips here were left without part of the order. Today I'm without a whopper again. And about checking the order, the employees pretend to check the order, wrap the package in their hands and quickly go deep into the kitchen.
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3
1
January 19, 2024
The establishment is not bad, but they systematically cheat with positions on the order. Then they forget to put the sauce, then the potatoes. Today, for example, I arrived, made an order, and upon returning home I did not find two burgers in the bag. How's that, kids???
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4
1
December 1, 2023
Good afternoon
I really want to say that there is no service, the staff is deceiving. Not only did they wait with their daughter for 20 minutes, they also cheated on kortoshka, they only found it at home, it's interesting to know what a small portion looks like then if we ordered a large one
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3
3
September 21, 2024
A terrible place, the waiting time is 20 minutes, the question of how long to wait is rude, the order is collected incorrectly.
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1
September 15, 2024
The service is poor. The food is normal. And long service.
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2
December 3, 2024
The worst place I've seen, everything is bad: the staff, the sanitary condition.
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May 9, 2024
Waiting for an order is more than half an hour, while there are no warnings from employees that they will have to wait that long. The order was placed on 05/19/2024 at 18:42
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1
1
September 2, 2024
It's really like in a restaurant!
Waiting for a burger with potatoes for 30 minutes is too much
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1