The best hotel of all where we had a family vacation in Turkey, very strong animation and service, high-quality food for slaughter, everything is gorgeous, some advantages, all the advantages have already been unsubscribed earlier in previous reviews. One minus, but it's not the hotel, but the terrain, the beach and the entrance to the sea of pebbles hurt your feet, the expanse of children throwing stones and stuffing each other's cones, parents keeping an eye on the kids.
The worst 5* I've ever been in.It's 3*+ or 4*.Queues for food, the assortment has not changed at all for seven days, they put food on as if it had been stolen. Turks are served without waiting in line only after everyone else. There are not enough tables for everyone, you are constantly walking around with a plate, looking for a place to free up.The service staff is all tortured because there is simply not enough of them and they do not have time for this, they are very unfriendly.The animation is just zero, we went to the evening show the first day this is the choice of the best couple of the hotel, the second is the best man of the hotel, respectively, with vulgar contests, the third is three amateur guys on roller skates, there was no desire to go there anymore.The advantages of this hotel are nature and the sea, clean territory.90% of Ukrainian citizens have a rest. To be honest, I don't know why people leave positive reviews because I didn't see anything good there at all.
We were in September 2018. I really liked it! A huge selection of delicious food, a large and clean area, good children's animation and adults are also not allowed to get bored, clean sea and beach
I really liked it, I had a rest for two years in a row.
It is very good to relax with children.There is a good beach, the territory is well-maintained, animators constantly work with both children and adults.No one is allowed to get bored.The menu is varied, the food is delicious, the rooms are good, everything that should work is working.The staff is very good, focused on the Russian-speaking public.
I don't understand why this outdated hotel gets high marks.
The hotel is definitely not 5*, it is at the level of the Cypriot 3*, not higher.
It is absolutely impossible to drink coffee, they are always rude at the reception, and COVID-19 standards are not observed. The hotel has a 70% occupancy rate - in fact, 100% occupancy.
We stopped by with a baby and a pregnant friend - we were settled at a distance of ~ 15 minutes on foot from each other in a very smoky, not cleaned room and flatly refused to move even after the scandal.
In short, maybe someone will be lucky with this hotel in low season, but in high season I highly recommend not choosing this particular hotel.
We really liked your place! We were with my husband 5 times .I left with tears, I wanted to come to you so much, but now it has become very expensive for you. And you can't leave with this damn coronavirus.but we hope to come to you.you have very nice people, clean rooms, excellent food and everything is there for children!!!!!We respect you all for your attention to us! Everyone would work like that.
We are here right now. Of the cons: very intrusive massage and spa services, literally catch you everywhere and lure you to a massage, very unpleasant. The beach is pebbly, you need slippers to enter, otherwise it is very uncomfortable and painful to enter. There are no evening shows. There are a lot of children, if you are traveling without children and want a relaxing holiday, then it is better to choose another hotel. There are a lot of citizens from Ukraine, 99 percent. Here you will decide for yourself whether you will be comfortable among them or not. The breakfasts are monotonous. On the plus side: very clean sea, decent hotel, good lunches and dinners. There is a lot of entertainment for children, a children's water park, evening animation, a children's playground. We had a room with a sea view, very nice and quiet. During the day, you can refresh yourself in several places, several bars, evening and night discos. It's not a bad hotel, but the second time for this money I would look for something else.
The hotel is good for everyone. And the location, and the food, and the service, and the beach. The price-quality ratio is optimal. The beach is quite large, clean with an excellent pier, which has its own bar and sun beds under umbrellas. There are 2 good volleyball courts on the beach.
Undoubted "advantages": food (plenty - enough for all guests, regardless of the time of visiting the restaurant; a variety of dishes; just delicious!), accommodation (lived in a room with a mountain view, quiet enough, Internet in the room). Beach: sandy beach, but the entrance to the sea is pebbly, at a depth of about 1.5 meters there are more stones. Gym: 3 treadmills, exercise bike, barbell, U-shaped system for working out different muscle groups.
Good-natured staff. The guests are international: Russians, Ukrainians, Turks (many), Poles. "Cons": flies in the restaurant (it's unpleasant to take a dish or plate after the insects that flew away before your eyes). Upon check-in, they tried to put them in a room with a child's bed, without a balcony (which was paid for) "just to spend the night, everything will be tomorrow ...". I had to demand my own, after 20 minutes the right room was "found".
The hotel is gorgeous, its own water park, there are always enough sunbeds, not in the first rows, of course, but there are definitely some on the galleys... because our people cannot win, take a chaise longue with a towel and do not appear on it all day. It is a pity that the concept has changed, it used to be youth, but now it is categorically family, there are a lot of children.
for inexplicable reasons, everyone puts only 5 * at the hotel, although there are so many questions to it that I will probably refrain from traveling to Turkey for several years...
This is no longer a 5-star hotel. the rooms are tiny, the service is average. There is a sense of economy in everything: a lot of artificial flowers, bars work for several hours, all through passages between locations are closed (there is only one road from the lobby to the beach and traffic on it as near the Mayakovskaya metro station.) Cocktails are not decorated at all and poured into everything, the beach is cleaned only in the morning, the sand on the beach is the most lame that I have seen - large, riverine with stones and dust. The water park was interesting for exactly an hour (to a 7-year-old daughter) - the slides are not fast, and the pool is shallow.
The food is all frozen semi-finished products. The chef has broken through the culinary bottom several times. Every morning there is a queue of half an hour for pancakes (rather mediocre).
On the plus side: the room is cleaned every day and there is a very good sound, light and DJ table on the dance floor.
In general, if you have a choice, choose 4 * but a fresh building.
ps
In Sochi is better.
A wide variety of food and drinks, including imported alcohol. Beautiful territory. There's a disco every night. Cool shows. Convenient entrance to the sea and a large number of sun beds. A large water park for children. A hammam with an indoor pool. In general, there is everything for a good rest
From the point of view of a traveler to Turkey with experience, I can characterize the hotel as the best in all characteristics. The quality of the hotel's work provides the starting point for choosing a hotel for the best vacation. Check in immediately without the tedious wait after the flight.
The rooms are new, cleaned daily, the mini-bar is replenished, there are accessories (even cotton pads with chopsticks)...what else should you require from a room in which you stay for a minimum of time?
The kitchen is diverse in all types of food: fish, meat, vegetables, fruits, sweets. Everything is always fresh and delicious!It should be noted the grill kitchen:this is the main place for cooking hot dishes and it's impressive. There is a children's table.The pool kitchen is open during the day...they won't let you stay hungry, no matter how hard you try)Excellent quality alcohol:rum, liqueurs, tequila, cocktails, beer. The fishy la carte restaurant was visited by a bomb!the atmosphere and the dishes are great!And how the opera artists sing-I applaud standing up!
The beach is pebble-sandy, clean, there are always free sun beds, beach towels are given out and changed as needed.
The spa area includes several types of baths, where the friendly staff will offer you their services. Massage is performed by specialists from Asian countries.
Animation tries to entertain vacationers and they do it perfectly: it's fun and diverse!Be sure to visit the amphitheater in the evening!Discos both outdoors and indoors. By our arrival, Irina Dubtsova, Zivert, performed at the hotel, which greatly pleased the hotel guests.
There is a water park for kids, it is possible for adults, of course, if you are not bulky)There is also a children's club. I especially want to mention the territory of the hotel. This is a rose garden, no other way!Roses, flowers, and greenery are everywhere pleasing to the eye!Gardeners are working tirelessly on this floral creation. It's amazing!The large area of the hotel and the well-distributed facilities on it do not give the feeling that there are a large number of people in the hotel...There is no crowd anywhere. The hotel is located in the village of Tekirovo, where you can go shopping or take a walk. Kemer is a 15-20 minute drive away. It is possible to rent a vehicle.
I highly appreciate the hotel for the quality of service to fastidious vacationers)And special thanks to the whole team and the host!a hotel that personally oversees the work around the clock (personally observed)!I have not seen this anywhere else and I must pay tribute to this man-a real leader!It seems that he knows the vacationers by sight))greets, collects feedback to improve the level of service!!!That's why people don't come here one at a time or even five times!You can see this by getting to know the guests who have been coming here for 10 years in a row!
That's the level!Thank you so much for the impressions and a pleasant stay!Prosperity to you, Club Hotel Phaselis Rose!I will come back and recommend this fabulous place to visit 100%!
We rested in Phaselis from October 7 to October 18. The hotel is cool, I liked everything. I won't write much - everything has already been written. I would put the friendly and responsive attitude of the staff in the first place. I would love to relax in this hotel again.The only downside is that we never had a chance to eat crayfish - there were none. Although the hotel promised to keep the concept of food until the end of the season
My wife and I have just returned home from this hotel, where we rested for 10 days. To say that you had a great rest is to say nothing! Just a fabulous vacation, starting from the airport, as Pegasus tourist and I were greeted in his arms, and did not let go until the end of the rest.
They settled in the hotel right away, in the main building on the 3rd floor overlooking the sea, cleaned the room every day, snow-white sheets and towels every day, and even make swans out of them, then decorate with petals. The free mini-bar was constantly replenished with soft drinks and beer. Alcohol in bars from 10 o'clock until late in the evening for every taste from local to imported. Food haunts you everywhere, also for every taste, both for children and adults. The hotel staff fulfills your every whim, serving you at a height. Special thanks to the animators, they didn't let you get bored the whole vacation! The sea and the beach are beyond praise. By the way, the air temperature in October was from 30 to 34, and the water temperature was 27.6 degrees. Many thanks to all the staff of the hotel for such a wonderful holiday! I will definitely recommend this hotel to all my friends! And I hope to come back here with my family!
We went to rest for the third time at the hotel fazel Rose was very poorly fed with yesterday's dinners there was no practical choice in nutrition yesterday's chicken salads yesterday's rotten brinza bread from a week to the room they did not even give water for 11 nights they gave water twice and everything was terrible sweets Turkish sweets they were not there at all the air conditioners did not work they turned off themselves saved in Holi, air conditioners were also turned off, electricity was saved, we decided not to go there anymore and I do not advise you to go there
The hotel is really cool, the service is excellent. Almost all the staff speaks Russian. You can eat almost around the clock. The rooms are small, but quite enough for living, cleaning is daily. I recommend this hotel.
Great hotel. We are currently enjoying our vacation. The sea is warm. The weather is beautiful and comfortable. No minuses, just pluses. Well done. Keep it up. Further prosperity to you. I will recommend it to my friends.
The room stinks. Probably the filter has not been changed from the air conditioner for a long time. They do not respond to requests at the reception. The food is on. Coals are bitter either from coals or from liquid smoke. The couple was given a room with two single beds. The hotel does not pull in five stars. Maximum of 3+.
Nice hotel.There is everything for relaxation.Excellent animation, high-quality alcohol, a good beach, there are always free sun beds. The hotel creates all conditions for a comfortable stay.
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Anonymous review
August 31, 2018
The hotel is just a BOMB)))) family holidays are great. The food is super))) Everything is very green!!!! The beach is clean, the sea is clean. Discos in the evenings, animation for children and there is a playground. My wife and child and I were there from 08/20 to 08/27 and we are very happy.
A great place for a family vacation!!! The sea is clean, the hotel is cozy and well maintained, the service is excellent, the food is super! We have already been to this hotel 2 times, we will go next year again!
We rested at this hotel in late July and early August 08.19. This hotel is more for young people who like to walk until the morning, you can go here with children, but you need to choose rooms where you can hear the disco, and it is very loud and noisy here!!! And it's very good, the food is great!! Those who get on Saturday it's a fish dinner once a week, CRAYFISH with beer for a year ahead)) the breakfasts are excellent, the lunches are even better, and so on. You won't be hungry, and they also feed and pour at the pools))). There are shops and a grocery store on the territory of the hotel!! The prices at the bottom are the same as in the supermarket!!! On excursions, you will be offered to buy coffee for $ 5 or $ 10 in stores, the price is $ 3, in short, buy everything in the store and trust the guides on excursions, everything is the same there only with a large margin. Coffee as an example of pricing policy) . And so everything is fine, in August it is very hot +40 you are provided with, the water is a little cooler)).. The hotel staff is very helpful and will help with any question. Hotel 5+!!!.