Positive:
1) Excellent quality of some dishes. I really liked the salad with burata cheese and filet mignon steak (a great combination with gorgonzola cheese sauce)
2) Very polite staff, everything is at the highest level
3) the atmosphere in the hall is pleasant and inviting
In general, it leaves a good impression. Of the dishes I ordered, I liked pepperoni pizza the least, in my opinion, it did not reach the level of a perfectly cooked filet mignon steak, in which the combinations of flavors are optimally selected. Also, I would like to note that all the drinks I ordered (lemonades, teas) were just normal, without enthusiasm.
Excellent restaurant in the city center with Italian cuisine.
Large portions, delicious, beautiful.
They speak Russian, it's very good.
The staff is polite, they know their job.
An Italian place that I would not recommend
I'll start with the pros. The establishment has them.
1) Kitchen
There are zero problems with the kitchen. A good choice. Plus it's very tasty.
2) Interior
Del Papa is beautiful and cozy.
3) Location
The establishment is located right in the center.
But all these advantages are negated (for me personally) by poor service.
We have been to Del Papa 3 times. And all 3 times we faced poor service.
One day we waited for 15 minutes for the dirty dishes to be taken away from us. I could have ignored it if the place had a full house. But when 3 waitress girls just stand and chat about something of their own and don't even look at the customers... no.
I would give it 4 stars. But the service really leaves much to be desired.
If you solve this problem, the institution will be top
Excellent cuisine in the traditions of Italy. Since I have been to both Northern and Southern Italy, there is something to compare it with. Everything is delicious, harmonious, rich.
But, there is one big but - it's coffee. The coffee is not Italian and it spoils the whole picture. Considering that there are a significant number of Italian coffee brands on the market, it would be good to choose one of them. Now the coffee is frankly bad - sour, rather in the tradition of Austria/Ukraine/USA, but this is not what you expect from an Italian restaurant.
Great atmosphere.nice waiters..The food is amazing.delicious and satisfying.. Thanks to the chefs.. I would like to say a special thank you to all the staff.. clean and cozy.
A delicious salad from the special menu, we ordered another pizza with turkey pastrami, mixed up the pizza, but then immediately replaced it, the service is excellent, the restaurant has a very cozy and New Year's atmosphere. Playlist 10/10
Del Papa, this is one of the restaurants where my children and I love to go, and if the children love it, then they cook flawlessly! This is the only place where I can get high and eat pasta al dente!
we were given disgusting pastes, we asked them to fix them,
They apologized to us and said they would remove it from the account.
as a result, the bill with pastes was taken out.
they said that WE did not understand it correctly, we ate
the pasta, what's the joke?
Your tables put a puff on my new trousers, the admin said it was OK, antique tables. we treated teramis, "we don't want you to be sad." Teramisu is delicious.
it's nice that your tables put a puff on my new trousers, the admin said it was OK, antique tables. we treated teramis, "we don't want you to be sad." Teramisu is delicious. It's nice to be treated.
but I would like to fully pay for going to a restaurant, and not try to fix my food for the whole meal, wait for your plates to be taken away and returned, feel awkward from all this and SPOIL my PANTS
I have been a regular visitor for more than 10 years,the kitchen and food have a special form of approach to each client individually,the business card is an Italian flatbread,thank you very much
The service was good, attentive waiter, courteous hostesses. According to the food, pasta carbonara was upset by both the taste and the serving, guanchale is not finely chopped and fried to a crisp, but whole plates. The promise of pasta al dente was not kept from the word at all. The pizza is delicious, but too spicy with a jalapeno base. Overall, a pleasant place. The Greek was good
It's a strange impression of the place... the cuisine is too salty, it takes a long time, it tastes strange. The staff is not very attentive... for once.
The kitchen has deteriorated significantly. It's crowded and noisy. There are always some discounts, as I understand it. But the mentality is there, the feedback exists.
It is very tasty, the dishes are brought hot, the staff is very polite. When ordering, they asked if the children have any food intolerance or allergies. Which is very important. The kids liked it, we'll come back for the weekend again.
Great place! The breakfasts are hearty, the coffee is hot, the beer is cold and everything is delicious! We had breakfast every morning only here .Recommendation 🫶🏻
OK, I'm ready to tell my impressions of the visit:
1. It is not much cooler indoors than outdoors.
2. Be prepared that by sitting on a chair on the street you will find yourself in a puddle from the irrigation system, and the waiter offering this particular table did not warn about the possible risks of wetting your pants. But when we started to get nervous, she kind of came to her senses and offered to move to the next table. Yes... The chairs were drier there, but dripping from the top.
3. I chose fish soup, the waitress tried to inform me for a very long time and not very clearly that it was very spicy. And that in fact: absolutely not a spicy soup.
4. The waitress was constantly trying to grab the plate, even though we hadn't finished everything yet.
To sum up: with such a price tag, there is a complete discrepancy in the level of service.
Delicious as always. Alfred is the most delicious wherever we try, both in our city and abroad. Thank you for keeping the brand. Desserts are great too. The service is excellent.
A very pleasant place for a family lunch. There were four adults and a child of just over a year old among us. Everyone was satisfied, the child was provided with a high chair and a porridge. A small disadvantage is the waiting for the order. We thought it would be faster.
A great restaurant, with an Italian atmosphere. On 10 out of 10: buratta with pesto and the sweetest tomatoes (I'm trying to find at least some similar tomatoes in the city - so far I can't), salad with veal is quite bright and whole - excellent, pepperoni pizza is absolutely Italian, with the right tomato base, excellent dough. The rustic soup is crazy - on beef ribs, but it is absolutely not greasy, there is a lot of meat in the portion. Of the small disappointments - pasta with truffle - champignons are more audible and pasta, although homemade, is rough. In general, it's my own fault - I took pasta with white sauce in vain-in general, it's not my option :) therefore, I do not withdraw points for this. The espresso was great. Tiramisu is served directly from the tray. Just like I do at home! Bomb) A good wine list, Italian draft beer, a large selection of non-alcoholic drinks. For comparison, we were in the advertised cheese factory-restaurant Parmigiano- neither soups, nor, moreover, pizza can be compared to anything, despite the fact that the price tag here is democratic in comparison with Parmigiano. You have to be prepared that in order to sit at a table on the street you will have to wait, tables on the street are not booked. The food is not served quickly either. But it's worth it. The service is polite and attentive. Thank you, we got high and we will definitely come back many times :) P.S. Homemade limoncello as a pleasant compliment - the digestif is really delicious.
They often visited, now much less often, on occasion. Prices have increased significantly, portions have decreased, and the assortment is not rich. The location of the establishment is good
A good place to eat quickly and deliciously, a choice for the whole family, both for children and adults. Clean, cozy, friendly. They cook quickly, there is a good view from the windows, in summer there is a summer terrace. I especially recommend good desserts to panakota (although I liked her previous recipe better) a large selection of drinks. Minus- this is not a meat restaurant (do not order mutton!) They don't know how to cook it…
Very tasty! For 9 years now, upon arrival in the city, we have been eating only here) the staff is at the highest level! There is a children's menu, the choice of dishes is very good. Don 't lower the bar 🙏🏻
Mm, this is a top!
I love Italian food and everything related to Italy.
The entourage in the establishment is interesting.
The food is delicious. Curiously, not even all Italian establishments in Moscow can cook like this.
2 pastas, eggplant, pizza. All this came out at 20,601 tenge (about 3,000 rubles).
I liked it!
I'll be happy to come back!
Be prepared for a short wait (20-30 minutes), the place may be sold out. Tables are not booked in advance.
Delicious Neopolitan pizza, there is a children's menu, children like it... The variety of other dishes is not so great, but the service is usually good.
Pleasant staff, delicious pasta and delicious lemonade. Vintage atmosphere, it was very cool. When the pasta was brought to me, we could say they staged a "mini-show".
The service is excellent, the menu is decent, according to my Italian friend the spaghetti is not too good, but the pizza is decent. There was a stone in my dessert (semifredo), but the manager decided everything correctly, replaced this dessert, excluded it from the bill, apologized, for this I remove only one asterisk. In general, I recommend it (except for semifredo, this dessert is not too authentic without a stone).
The place is popular, with a good interior and helpful staff. When we were with the team for the last time, we did not like the serving of cheeses with wine, everything seemed to be cherished and boo, the slicing looked shabby.
We had lunch at this restaurant in early December, when we came to Almaty with my husband on business. We were pleasantly surprised! Little Italy ❤️ cute interior, white tablecloths, delicious dishes and lots of parmesan! I would like to mention the excellent service separately! The friendly staff of the restaurant is very polite and attentive.
Highly recommend it!
Okay, every other time. It's sad to see such a level from a network like abr+.
The kitchen is good, but there is no management and customer orientation from the word at all, or rather, as luck would have it.
Then everything is brought very quickly, including the bill and the cultural waiters and we get a great evening, then you wait at the entrance for the administrator, who cannot connect two words and find a place in the hall, confusion in the dishes, the bill, the waiters are not in the mood.
The climax that prompted the negative review was the last, ahem, visit, if you can call it that..
I was waiting at the entrance again, looking for the staff on my own, the bartender (?) who met me did not help from the word at all, they say, go to the administrator. (Should I have called him?)
OK, after a while, the administrator/hostess finally came, who did nothing but bring the menu.
I found a place on the street myself, sat down, and a friend who met me followed me. OK, I sat down, I choose a dish.
The same person comes up, asks to move under the pretext that in half an hour some workers will arrive there and will do something. Of course, it was impossible to say this right away.
OK, I chose another place on the street -"They will work here too." I could not answer the question where they would not work, after a minute of dialogue, pulling the answer out of the staff with ticks, it turned out that it was "impossible" on the street.
So much time spent in such an institution just to clarify the circumstances is just tinny.
Naturally, he went to another place, sat comfortably, after which, passing by, he saw that the only couple was sitting on the veranda, and was sitting 40 minutes later, and naturally no one was doing anything there, repairing, no work was being carried out.
Apparently, it was the banal laziness of the employees, and the inability to have an adequate dialogue. Well, it says here that it's too lazy to go to a regular customer on the street, so the customer will go to competitors.