Three stars only because we have not been served in this clinic for a long time. Previously, I would have put less, as I was constantly faced with various problems (incorrect diagnosis, lack of specialized specialists, queues). Seven years ago, I transferred the child to my departmental clinic, and many problems disappeared. Recently, we have been visiting only a dentist-surgeon at the 25th (a departmental polyclinic, primarily an adult, and not all children's specialists are available) and waiting in line for a chickenpox vaccination. There are no special complaints, but at each visit to the dentist we have to explain why we have the right to be serviced at our place of residence.
in general, the clinic is good and there are many good doctors, but there are several big disadvantages, I went to a teenage therapist and she told me, "I'm not going to see you, have you seen yourself at all?", plus to everything, I called for several hours to ask you to send me the test results because I feel physically terrible, and I need tests in order to go to the hospital, but they don't answer me, although they promised to throw me off.
I go with the children mainly for checkups by date of birth, because we are almost not sick. There are no problems getting to the pediatrician, but there are problems with narrow specialists....you need to sign up for an optometrist in a month, there is no Laura at all at the moment, they are sent to an orthopedist at 6 GKB, it turned out to be a whole kvnst to go through .... they did not warn that the device broke down, they spent an extra 3 hours while they did it elsewhere
We visited the clinic, I will not name the office number. After waiting for about an hour at the X-ray room, we finally waited our turn. However, when we entered the office, we saw that quartz was being carried out in front of us.
It seemed that the staff did not attach importance to the waiting people. Last time, we also waited an hour and a half for our X-ray to be examined. Everyone who came after us was examined earlier, although we came before them.
Patient care in this clinic, to put it mildly, leaves much to be desired. If you want to save your nerves and mood, you'd better choose another place to visit.
While they were being monitored by the pediatrician, everything was fine, but as soon as they were attached to the teenage office, the "swing" began . The pediatrician drives to adolescence, and on the contrary (((( They gave a referral to donate blood, but no one informed that for this procedure, it turns out, you need to take a coupon-this is out of the ordinary for me. Everything is done to avoid going to them, only taxes need to be paid for Free medicine , but there is no result !!!!!!
Excellent repair, rooms with bathroom and shower, excellent staff. Cleanliness and order both inside and outside, very beautiful and well-maintained territory!
As in any state institution, there are a lot of questions, BUT - I would like to mention our pediatrician Tikhin Maria Sergeevna - we are really lucky with her! A very sensitive, competent and pleasant doctor. I would like to see more such people in polyclinics
Horror, not attitude to clients, were in 211 offices today, boors are sitting, here are a couple of their phrases: "My God, what is wrong with you", "Who else wears this?", not only do they communicate like that, so I also saw a picture where the patient was cleaning the trash can with Libra, I also turned them on myself, and these "Workers" were sitting and at least that, I'm completely terrified
In general, the clinic is ordinary, now they are doing repairs. The laboratory is excellent, and the pediatric department is not bad. The worst thing is the teenage office, there is nothing to say about the attitude towards customers and waiting time, even on coupons.
The clinic is good, it's bad that it takes a very long time to wait for an appointment with some, and then they can cancel it because of the vacation, followed by a sick leave, and how to get to such specialists is not clear. And the pediatrician and the nurse, thank God, are at least very good🤗
It is impossible to make an appointment with an orthopedist. You have already made coupons for his ticket.Bye. Not everyone has the opportunity to hang on the phone from 7 a.m. or go and defend a live queue. There are no complaints about the rest of the records.
There are no complaints. No matter how many people sought medical help, there were always polite medical workers, qualified assistance was provided. It's better not to get sick, but...if anything... stomatologists, surgeons and traumatologists are wonderful people.
Many good and responsive doctors! Thanks to Nadezhda Viktorovna, a nurse, she will always help with any question, a wonderful person. Inna Sergeevna Chernobai is a wonderful doctor, attentive, kind. Thank you for your hard work.❤️🌞.
It's difficult to get through to the registry, I understand it's difficult with specialists, those doctors who have been working for a very long time have a feeling that they don't learn anything at all over the years
Excellent surgeon Ekaterina Frantsevna Glitsevich, a professional in his field. He knows how to find an approach to a child, even in a difficult situation, and choose the right treatment methods. Thank you very much
The queue at office 419 is very long, but they accept it quickly and the attitude is good, they will prompt and help. It takes much longer to wait in line for an X-ray. So, when you take a queue to the office of a traumatologist, I recommend that you immediately take a coupon for a picture (there is an electronic queue).
They were good doctors.
But many have fallen ill or retired, and many specialists simply do not exist.
The only adequate head is working, if suddenly there are any questions, it is better to go to her right away. I don't remember her last name, but some kind of Asian or Caucasian)))
Clear, everything is to the point and without water.
All phone numbers for inquiries/coupons are disabled, and you cannot take a coupon in the online system, you only write an appointment with a doctor by phone. In order for a child to take a ticket, it is necessary to run like 15 years ago to the opening of the clinic and take turns who will have time. It's even funny
We go there to see an orthopedist. But it doesn't seem to be as beautiful as in the picture, although it may have already been painted. It's clean and tidy.
Polyclinic as a polyclinic. I can say about the staff: good, kind, like everywhere else, there are nice doctors. I think that if you evaluate by a 100-point system, you can put 95/100, there are disadvantages, but most likely only for me.
Five stars. We have a wonderful staff on the site! The doctor is Anastasia Nikolaevna Zhakova and the nurse is Irina Alexandrovna Timofeeva. They are always attentive to children, explain everything in an accessible way, always make sure that children are examined on time!
Take care, dear administration, of such specialists! It's a rarity nowadays!
There were no issues with coupons. If the recording was canceled for certain reasons, they always called back from the registry and warned. If possible, they were overwritten immediately.
The only remark was that when they took the Covid test with a child, it was written on the doors that hands could be treated in the filter. The nurse did not allow it, she said to process it in the hallway. There are no dispensers there, there were trays with disinfectants. It's not quite properly organized. But, thanks to the nurses, they constantly wiped the filter!
Autumn is a good clinic, I went there with a child,fell and hurt my coccyx,the queue at the trampoline passed quickly, then they sent me for an X-ray, it was also very fast, they gave me a hospital, polite staff
We have been going to this clinic for several years. We are very grateful to the pediatrician Starostovich Elena Vasilyevna. The doctor remembers the stories of his patients, is always attentive, takes his work seriously and with full responsibility.
My child visited this clinic, everything suits me. Now I have a granddaughter. We go there to buy toys and magazines. It 's good that there is a pharmacy .
The staff is very kind and polite.They always try to find an approach to the child and the parent. An electronic queue was introduced for taking tests and there is a sweet corner nearby to comfort the baby a little.There are questions about the dental department..The dental therapists are very good, but the surgeon in my case made a mistake and lied to the root of the living (eh).The assessment of the polyclinic is 8/10 , it is a pity that in a few months you will need to go into adulthood
Everything would be fine, but since there are not enough doctors, there are always problems getting to the doctor, the staff is excellent, the problems are solvable, but I would like there to be more doctors, so that everything is solved faster
Oh , the horror . This is a nightmare and not a polyclinic, we turned to a surgeon, we ourselves are from 16. The child broke his arm, each reception is hard labor for 2 hours in a queue. The poor kids were and with 2 legs broken, they sat for 2 hours. But it 's okay , you can survive while you 're looking at everyone , there was a case of a child sticking his elbow between the seats and pulling it out in no way, mom flies into the office , the doctor help , the child is crying over his head . And he didn 't get up from his seat , well , the head is called , the nurses jumped up , sprayed , and pulled out a pen .
Traumatology is terrible. The child injured his arm, they went to the hospital, where they put three stitches on the wound. It was necessary to go to this clinic for dressing. Okay, we go every other day where they seem to be treated (in a dressing room without parents) on day 9, I ask the doctor when to remove the stitches? - the stitches are removed on day 14. A young girl doctor answered. Which practically does not get out of the phone while working.
So...
it's Friday!
The nurse came out and did the dressing and said there was pus under the crust, I peeled off this crust, cleaned it, now everything is clean, but you treat the weekend.
I was given the name of what to buy at the pharmacy for dressing.
How much was my surprise the next day when I unwound the bandage. A wound that oozes green pus. The edges of the "sewn" should be closed, I thought. But there was no such thing. I didn't see any stitches.
After coming to the dressing after the weekend, we again get to the same young girl doctor. I explain my notes to her. That I didn't see any stitches there and why is the wound festering, if we are treating, maybe an antibiotic is already needed?
- Well, we don't know what kind of seams there are, maybe they are internal. (a piece of paper from the hospital is in their card where everything is written)
We have put an antibiotic on the wound now, you will come back in a day.
As it turned out, we just had these stitches ripped off alive!!!
And the doctor didn't even see that they were no longer there. We started drinking an antibiotic and after three days our wound was healed, clean and beautiful, without pus. The scar will certainly remain. It is a pity that my child had to endure all this because of such a staff in traumatology.
Wonderful specialists. An excellent ENT doctor, ophthalmologist, cardiologist. And especially the head. Pediatrics Gromyko N.A.. Thank you for your hard work
Instead of the child being vaccinated against tetanus (due to injury), diphtheria was done 5 days earlier, both were injected. Moreover, I gave them an extract of vaccinations from school.
A good clinic. All the specialists are there. The surgery is excellent. Young, but obviously experienced. Dentists are nice. Children are treated very well. There are no complaints about them. There is a queue for pediatricians, but this is a common situation. We go on Tuesdays, always free. It is problematic to get a coupon for ultrasound, of course, but I think that this is a disease of all clinics.
Not all specialists are available, but the clinic is generally good.
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Александр
Level 8 Local Expert
September 14, 2024
We spent 3 hours with the traumatologist. Then another 1.5 for an X-ray. And for about an hour, so that the X-ray results would tell us. Only 1 traumatologist works, although the clinic serves a fairly large area.
Long queues, went to the orthopedist, didn't say anything about the essence of the problem. We will have to look for a more professional approach in private medicine🙁
On December 1, 2022, my daughter's tooth was treated for the first time (6 years old). Many thanks to dentist Vorobyova Inna Antonovna! My daughter is delighted! Without any pain or fear, I trusted the doctor of my business. Inna Antonovna, in a playful way, communicating with her daughter in her language, healed a tooth. Thank you so much for your hard work and love for children!
An extremely untidy neurologist, Svetlana Sergeevna Kushcheva.
We came for a scheduled check-up in a month. Naturally, while driving in the car, the child fell asleep. What did the doctor say:your child has no reflexes. I can't estimate it, come back in a month. Well, that is, for a whole month we have to guess whether everything is good or not. We offered to walk for half an hour, to which she replied that she would come back in a month. She did not give a coupon for an ultrasound of the brain. She said that they would only be in January. It's November for a minute. We had questions about neurology at the hospital. We were really looking forward to this reception. As a result, one disappointment and frustration. Everything can be understood, and the fact that there is no ticket, and the fact that the child is sleepy, but in what tone she spoke...teach the doctor to communicate with children and their parents!