I went to the clinic for the first time because of my pet's injury. I needed an X-ray and he was here. We were treated by Dr. Anton (for example. There is no patronymic on the badges, but this does not reduce respect for the personality of the doctor), who told a lot of things. I liked the attentive attitude. The overall impression was only good.
I would like to express my gratitude to the staff and doctors of the clinic!A dog (pug) was treated with an emergency situation, the doctor Denis conducted an initial examination (ultrasound, blood test) and consultation, made the correct diagnosis (pyometer) and immediately scheduled an operation. The operation was successful and all pre- and postoperative preparations went well, in the morning they left Summer to prepare for the operation and in the afternoon they took her home. The seam is inconspicuous and neat, I write the next day after the operation, the dog is actively recovering and we are all very happy about it! Thanks to doctor Alexey for the postoperative recommendations. Everything is on top.
Many thanks to the doctors for their professionalism and good attitude towards pets. We applied to this clinic several times. We plan to continue to be served in it
I applied for the treatment of guinea pig. They prescribed medications and repeated intake a week later, but the pet was getting worse and better. One day the pig became ill, she was urgently brought to the clinic, the doctor Anastasia said that the animal had severe pain spasms and overall the condition was satisfactory, you just need to wait.
Unfortunately, on the night of the same day, the pig died. I can't blame anyone for his death, because I don't know the cause, but it's just unclear why the doctor didn't realize that the animal's condition was worse than it seems at first glance, and there were signs for this.
Of the cons: the procedures performed on the animal are not announced, you need to ask yourself. Initially, they thought that the pig had dental problems, examined him under anesthesia (which was risky in his condition), then X-rays were taken to further determine the disease, and anesthesia was not needed for him.
In general, the impression of the clinic is average, but I would not apply again, since the pet died 4 hours after the doctor's appointment.
Excellent clinic. Qualified specialists who know their business. It is not the first year that I have been turning to them for help, with my pets. I recommend.
A chip was needed for the puppy and the cat. They couldn't find it anywhere in the city. Everything was in the clinic for Nine lives and we signed up on the same day. There are no questions about the service. It's all good.
I would like to thank Alexey's doctor and the whole team involved in the treatment of our Bertha. I can't tell you how grateful our family is to you! Our dog is already 10 years old, we were sure that she was healthy, vaccinated, fed good food. Then they noticed that Bertha began to lose weight and eat less. We went to another clinic - the dog was found to have a large tumor in his stomach. The doctor said that the tumor is not operable, malignant and you need to prepare to put the dog to sleep. After these words, we decided to change the clinic. We got into Nine lives - Alexey took us in. The difference between the clinics was immediately noticeable colossal! They took tests, ultrasound of the heart, X-rays were taken for the presence of metostases (in another clinic they did not even offer to put us to sleep, that's all). And most importantly, Alexey operated on my dog and was able to remove the tumor, which, according to other doctors, was not operable. The operation lasted 4 hours-the waiting time was unbearable. But in the end, everything ended well! Our Bertha is with us again and feels great, despite the chemotherapy we are undergoing. It's scary to think that we could have put our girl to sleep if it hadn't been for Alexei. Our whole family and Bertha wish your clinic well-being and prosperity.
This is a clinic, but I do not recommend this clinic in my life, this is not a nine-life clinic, but the end of life. Megan's dog was in serious condition but could still live, so she was brought to death in this clinic. The problem with the heart, the accumulation of fluid, I'll tell you how they do it. The liquid was drained from the abdominal cavity. After that, they cut off something and took it to surgery to drain the fluid from the chest and pericardium, they seemed to drain it, they brought it all in the blood, wiped it and took away the amount, they put an arilic scrape and half an hour later the dog died.... Really, after the liquid was drained, there was at least half an hour to observe something to dig through... in general, the attitude of the search is what the main thing is money. But don't go there if you want to see your pets alive
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A
Anonymous review
October 24, 2020
I do not recommend this (clinic) if you can call it that. This room of the building on the second floor there are no offices, the room is separated by laminated plywood. The attitude of the staff is rude, as if it owes something. And the saddest thing is that money doesn't really help in the first place. The head, if this is really the head, without introducing himself during the visit, walked around all the rooms in outerwear without a bathrobe, without presenting an unpleasant impression... The visit to this clinic was the last for my dog. My husband has already written, but I also decided to write. The whole point is the response of the comment is a complete lie of the head or who it is. The dog was conscious and not as they write in agony, she went to the toilet and lay down because they were doing the ears and had to lie on the table...Question to the management, if you think that the dog was in a very difficult condition, why did you carry out operations to remove fluid from the thoracic and pericardium immediately covered in BLOOD and do not need to write that these are smudges ...? Why was it not monitored until the condition was stabilized as it should be? And they quickly discharged me. If you did what you were supposed to do, the dog could still live and you don't have to invent all sorts of fairy tales, you are very good at unsubscribing... And you can't do your job or you don't want to. I do not recommend this institution to anyone
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Kseniya
Level 4 Local Expert
November 9, 2022
Dr. Dragomir Denis Olegovich - my dog's love at first sight) He treated the pet with great love and tenderness. I recommend.
a good clinic, good doctors, prices, well, like everywhere else. I would not say that it is expensive, but definitely not cheap, but the main thing is the attitude towards our smaller friends
I want to express my gratitude to the entire medical team of the clinic, which saved the life of our cat on 04/22/2021. They were brought in in critical condition in the morning, the cat was barely breathing, they had injections all day, there was an IV and there was an oxygen mask. Thanks to the high-quality work of the doctor and the sensitivity of those who helped us in the clinic, our pet now lives and pleases us.
You and similar clinics are just siphoning off money! It is a pity for the good old veterinary clinics, where they could always diagnose and prescribe treatment with absolute certainty or honestly tell about the condition of the animal! The purpose of this institution is the same - to get the maximum profit! Be careful!
I cannot recommend this clinic, as my impressions were mixed. On
the one hand, doctor ALEXEY VALENTINOVICH KLYANTSEVICH, who is also the owner of this institution, paid attention to us, told us about the whole situation and the stages of examination of our cat. On the other hand, all the procedures were handled by a girl (she was not wearing a badge), who behaved somehow uncertainly and was tense, a little lost: as during the procedures, starting from the formulation of the PVC, ending with the issuance of prescriptions, which were accepted in the pharmacy with grief in half and the issuance of all documents to us at the end of the appeal. When she put the catheter on, she did not look at this cat confidently, he was no less afraid of her. I called a colleague to keep the cat in a towel and as a result, as I understand it, I counted this service myself and then silently. If they had given me this towel, I would have held the cat without any problems, but it is clear to a fool that it is not so easy to fix it with bare hands.
✔ Everything is fine in terms of examination: tests were taken, X-rays were done, the cat was dug.
✔ We have issued a list of appointments.
But then the sadness begins in terms of the organization of work.
At the initial stage and later, NO ONE signed a contract with us for the provision of paid medical services. The cat's condition was not an emergency pathology and time allowed. When it came time to calculate, they rolled up the amount of 160 rubles! Do you have a per-minute billing there, comrades? My wife paid and I was with the cat, so I did not immediately hear the total amount, so I would have asked a question on the spot, and at home I asked her to read an epicrisis that did not turn out to be and heard the amount from which I was blown away.
documents on the results of the treatment, as they do in ALL clinics, were not issued, so it is not possible to find out about the results of the examination and the treatment performed, only what they saw with their eyes.
THEY DID NOT ISSUE a document that describes all the procedures with the total cost. As a result, I was sitting at home and couldn't figure out what I was paid for: it is not clear what happened to the cat, there are no papers, fortunately the check was issued.
BEFORE THE procedures, no one TOOK consent (except for tests and X-rays orally) and DID NOT ANNOUNCE their cost, they just did their job, and in the end - 160 rubles.
A day later they came for tests and the shift turned out to be different. They gave us the result, told us about their results, gave recommendations on further tactics and, at our request, recorded a retgen on a disc, ANNOUNCING that it would cost 5 rubles with their disc if it suited us - it was already a pleasure to communicate here! I would like to see the clinic's response to the described situation.
I repeat, there are no questions in terms of assistance, but there are questions in terms of pumping out money. You'll never know what you're paying for unless you're a millionaire. But for an X-ray (2 pictures), tests and a drip 160 rubles is a robbery. So far, we will do without the complaint book, we are waiting for an answer.
Spitz Topic and its owners thank the attentive and experienced veterinarians of the Nine Lives clinic! They often contacted you, and this time they were not mistaken - they quickly diagnosed you, explained everything intelligently, and operated on you efficiently. Special thanks to surgeon Andrey Nikolaevich!
Special thanks to surgeon Andrey! Our "American Staffordshire Terrier" ear cupping is excellent. And to everyone who took part in the operation, thank you very much! Special greetings from ZACH, our pet.
We have been discussing this clinic for more than 2 years. Caucasian Shepherd dog Adele. And all the vaccinations and pyroplasmosis were treated here. No complaints during this time.
The best clinic in Minsk! They treated cats with severe viral infection twice and pulled them out of the "other world" both times. Highly qualified doctors and nurses, in addition, there is a hospital for intensive treatment under the constant supervision of doctors. All my friends treat and vaccinate their animals here, I recommend it.
They really help, and not just pull out money. We are being treated by a cardiologist Marina Viktorovna. Our situation is not simple, but the doctor was able to choose the right treatment, which sometimes we even forget that our dog has serious heart problems. Thank you so much for the warm attitude towards your patients and for the quality work.
Good afternoon! We have been to your clinic once again and are very pleased with the attitude and behavior of the staff! We sincerely thank you for your work
A wonderful clinic and wonderful doctors. We conducted a full examination of my cat (blood tests, abdominal ultrasound, X-ray). They found a chicken bone in the stomach and took it out without surgery using a gastroscope!!!!!Three days of injections and we're fine. Quickly, efficiently and everything is on the case. Alexey, a professional doctor, took us in, explained everything and treated my cat very professionally. I would also like to thank the staff for their individual approach, I saw how they helped other animals, I was pleasantly impressed. P.S. The prices are reasonable. I recommend
They pull the money, you have to ask everything yourself, if you don't ask about the tests, you'll be left without results, etc. I understand business, but I still don't recommend it. Without further ado
Only a positive experience. I treated a cat here several times. The doctors carefully approached the treatment and procedures, did not impose unnecessary things, explained them so that they could eventually make an informed decision. The doctors are qualified and, in my opinion, more intelligent than in some more "famous" places. In my experience, the prices are no higher than in other private vet clinics. What amount was announced to me before the procedures, that's what I paid. It was cheaper and easier for me to treat a pet here than in other places where I have been.
Special thanks to doctors Alice and Alexey for their humane attitude and approach.