I do not advise contacting this clinic, since doctors do not provide medical care to a pet and they do not charge a little money for this. In our case, we turned to this clinic for help, we had to gently remove a foreign body from the dog's stomach, they did not help us and billed 430 rubles for everything, without a detailed description of which drug was injected into our pet's body. Separately, I want to highlight the doctor Anastasia Semenova, who was supposed to inspect the pet before the operation, measure the temperature, pressure, she only weighed it and interviewed us, and that was the end of her work. The surgeon Lazovsky V.R did not want to comment in detail on why he could not extract a foreign body, when asked to try again, he refused to provide assistance and began to offer additional services, epicrisis was not given to us, although it is put we need to know what our pet was doing. I do not advise you to seek help here because the doctor, in collusion with other doctors from another clinic, wants to take more money from people, but they did not help us in any way, such people should not work in such institutions.
I treated two cats a couple of years ago and still have a negative aftertaste. They earn money from the love of the owner for the pet. One cat had a runny nose and passed so many tests, cleared her nose, drank several courses of antibiotics, which she bought from them. They didn't help the cat - what they came with, they left with. I brought another cat for sterilization - an infection was brought in, a high temperature rose in the first hours, pus the size of a chicken egg accumulated. I ran with the cat to the same clinic and was given to sign a contract that I agreed to a repeat operation to remove the pus and that I was obviously notified that with a weakened body, the chances of the cat coming out of anesthesia were nullified, while I still had to pay for consumables. I avoid this place and do not advise anyone.
This is not the first time we have contacted this veterinary clinic. Everything is great, but I was confused by one moment. We arrived for a repeat appointment after sterilization, the pet became ill + check how the seam is healing. They said that everything was fine, but when they started looking at the seam, the patch was peeled off by half through the cry and pain of the pet and told to peel off the rest of the house. The question arises why the doctor could not give the animal painkillers to reduce the pain and finish his work to the end in the clinic. I had to continue doing it myself at home through pain, torment and screams. This attitude towards the animal was very disappointing.
A mastectomy was performed on an 11-year-old Yorke (there were a couple of seals on the mammary gland). Despite her age, everything went great, the seam is healing, the dog feels good. Many thanks to all the staff, especially Anna Kuchma, who was our doctor :) I liked everything , there are no complaints
I applied in the evening, due to the fact that this was the nearest vet clinic working at that time. On the phone, when I described the problem, papillon licks the paranoid glands, he feels bad, He licked it so that there is no wool in this place. I was told that it was to a dermatologist and we do not have such a doctor. To my question, what does a dermatologist have to do with the paranasal glands, and is there a specialist who can clean the glands. The answer was - come, but we have a night rate. More than once in the conversation, I was told about the night rate. As a result, I arrived. Something was cleaned in 5 minutes Maxim. no treatment was prescribed. To my question, what to do - treat with chlorhexedine. THAT'S IT!!! The dog already had a fistula at that time. There was purulent discharge.!!!! The next day I went to another vet clinic, where the surprised doctor asked if they were normal. What were they doing there? Adequate treatment was prescribed. The dog is on the mend. People. Don't repeat my mistakes! If you don't want your pet to be ruined for your money.
Good afternoon.
Anyone who loves their fuzzies, please read the review to the end.
I write and cry. Our beloved cat Asik is no longer with us. On the night of February 13-14, 2024, a terrible thing happened.
At 2 a.m., I heard that the cat was sick when I picked him up, realized that I urgently needed to go to the clinic, Frantically searched for someone to take it at night, We live on Asanalieva and of course went to the nearest one. When they came in, it turned out that they already had patients, the cat needed euthanasia. I understand that the doctor couldn't leave him either, but I begged him to give us 2 to 5 minutes just so that we could understand what to do? And if it takes them a long time to euthanize, we urgently need to go to a friend's clinic. I'm not a doctor, but I saw that Asik was very ill (he suffered wild pains to the last, but did not make a single sound so as not to bother anyone) everything is very serious and there is no time to waste.A very unwilling doctor, Mordechko D.M., came out to us and said that he could see an absolutely healthy cat, later he would tell me why I did not say that the cat's paws were parasitized. But I am not a doctor, D.S., being in a state of shock, always thinking about the best, I begged you to give us time urgently.As a result, 2 minutes were enough for you to make a diagnosis. Just. After euthanasia, which lasted more than an hour, we were admitted at about 3.15
I think the diagnosis was accurate, as a verdict, thromboembolism. The outcome is not comforting, the cat was injected with Bupranal and Meloxivet , X-rays were taken, and a hospital was offered since the condition is extremely serious. There are problems with the heart, it has been greatly increased.
The doctor said that a cardiologist's consultation was necessary, but he would only be at 11 o'clock, I asked how long the painkiller could last, said that it should be enough until 11 o'clock. After such a reception and attitude, I couldn't leave my cat with them.
Yes, and the injection was made in the hind leg, she was already paralyzed, it was when I came to my senses after stress that I remembered about it.
The painkiller didn't work at all (I don't know why?) we were at home at 4.15 a.m. the cat was dying in wild agony, at 6.40 a.m. he was gone.
And now answer me, please?
Was it an emergency ambulance? The night rate is increased (of course, in such situations, no one considers money, maybe they use it)
People like Mordechko D, S. (the hard way), they can't work with animals, no human feelings were shown, neither to the suffering cat, nor to us. I will also note the assistant, A.V. Getsevich, from whom we heard the only thing, nothing just happens.
I don't know the other doctors, but we will never visit this clinic in our lives. While it is very painful, our cat was 3.9 years old, they took him from a dying village, they saved him once, the second time it did not work.
I want to get an answer from Alexey Valentinovich, is this an emergency appointment at night? And providing quick hidden help? Approach the selection of staff more carefully, we applied to different clinics, this is our second cat, but Thank God there were no such doctors on our way and I will never be very satisfied again.
Thanks to everyone who finished reading my review. Take care of your fuzzies.
Thank you for answering my "story" for you, but for owners who have lost their beloved pets, this is a tragedy.
I read all the negative reviews- your answers are of the same type, you were not too lazy to dig around, find at least something to blame the owner and justify the Face in vain. For this, you have another "one star" somehow low on your part.
I described above all the events that night, let the torments of Asik and ours remain on the conscience of your " best " Dima, I will not repeat myself,
And if there had been another doctor that night,
Who we visited half a year ago
I'm sure it would have been different.,
Very attentive, obviously loving animals right away. I do not take responsibility from myself if we did not see something in time, but we did an X-ray that night, there were no changes in the back area, the heart was enlarged, according to your Muzzle, unfortunately we had to go through a non-professional and not humane approach. From the stress experienced in the same way.
And also, you didn't offer us to watch the video to make sure that I was wrong......
And further, I will tell all the animal owners I know, and I have quite a few of them., how you provide emergency emergency assistance to uncreated animals in trouble.
Our hysterical dog has been perfectly approached. They somehow managed to persuade her that she behaved calmly, conducted a thorough examination, did an ultrasound, explained the reason for the mistake of the last clinic, I am shocked!They prescribed medications for bronchitis. So far, we have applied once, now we are being treated for bronchitis, a little later we will need to get a comprehensive vaccination, and then once a year we will come for an examination, I hope that we will not need it more often.
The best clinic where the pet was brought. An elderly cat was treated. They thought that everything was lost. They brought us and thanks to the specialists, our family member was saved!
Many thanks to Dr. Mordechko for competent consultations and human attitude! I am very pleased that the clinic is open around the clock, prices are affordable and consultations in understandable language, it is clear that veterinarians do not work for profit, but by vocation.
We contacted Ita the rat a week ago, we didn't like the way she breathed with a whistle. Doctor Selyuk Anasitasia Andreevna examined and X-rayed. We were prescribed daily injections, told and shown how to do it so that we could do everything ourselves at home. Everything is just based on the facts, there was no water or empty tests. Ita is doing well now, running around among her sisters. Many thanks to the doctor and the clinic for such excellent specialists, we will definitely contact you again!
Excellent clinic and staff. Fictional diseases are not treated (I say hello to Dr. vet..), the prices are quite adequate.
This was not our first clinic, but it will probably be the last.
It was very important for me to get a call back and tell us how our dog's surgery went, as the family was very worried. They called us and told us that the dog remained in the hospital for observation and that everything went well.
We were also in touch the rest of the time, which is not a little important! Thank you very much!!
Despite the bad reviews, we decided to address the problem. Everything went well and I would say even on the level!
The doctors do their job efficiently, the cat's blood was taken very carefully, despite the fact that she was twitching with fear, and was afraid of every bump in an unfamiliar place.
The cause of the problem was quickly identified..
I can say one thing, that after visiting this clinic, the level of trust has certainly increased.
There is also an understanding that people can embellish emotions. Although of course I can't judge for every review, but according to my wife and I, this is a very good clinic!
I would like to express my deep gratitude to the surgeon Lazovsky Victor. A man with a capital letter. Although the outcome will be unfavorable, but I am very glad that we got to him. Thank you for your empathetic attitude and professionalism. The staff is all very friendly and welcoming.
The clinic is located on the 3rd floor. What is the logic? If your psyn is sick, you need to pull it accordingly on your hands, it turns out to be on the 3rd floor, it is convenient, there are no questions. Upon arrival by appointment at 20:00, when you indicate that you arrived at 20:00, are you asked whether you are registered or not? For what? The doctor is excellent, the staff at the reception desk needs to be taught how to work👌
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Виталий Виталий
Level 15 Local Expert
January 9
We were at this vet clinic. We were satisfied. Prices are above average. The specialists are good, everything is neat and clean. We liked it. They don't impose anything unnecessary. Everything is to the point.
Incompetent staff, young and inexperienced doctors, if you have a lot of money and time, then you can apply. If you want a high-quality and accurate diagnosis and therefore the right way to treat your pet, then it is better to avoid this place. If you do not believe, you can experience the health of your pet on your own personal experience, maybe you will be lucky and everything will be determined correctly and everything will be fine. But this is medicine and health, not a casino, but it's up to you. ;-)
The cost is not adequate for this area. 20 30 50. All services are rounded up like this.
A doctor's appointment, a blood test (extended, complete), and an eruption injection. The receipt is 242p.
It's just terrible!
to understand what kind of organization it is, it is enough to read how the administration responds to negative feedback about the work
, believe me, you will be shocked
I asked for help tonight...the staff is wonderful..polite, professional, as far as I could tell..BUT 112 .00 rubles for 2 injections (analgin and antiemetic) and a bag of enterozoo is more than cool!!! Those who set such prices-God is your judge!!!
Many thanks to the doctors of this clinic. Our cat was brought back from the dead. They were admitted at night and sent to the hospital. Every manipulation was told and explained
. We supported them in difficult moments. Administrators of the sun. Doctors are excellent specialists. Therefore, I recommend the 9 Lives clinic. You won't lose it. Once again, thank you so much for Nyusha.
People! Attention!!! Don't carry animals in 9 lifetimes!! They killed a cat for more than 2000 rubles! There was incorrect treatment, everything that I offered based on the experience of cured animals was rejected! The information was given differently, then distemper, then calcivirosis, then metronidazole, then abruptly canceled and began to be administered only at the death of the cat.. The antibiotic did not work, the treatment was not adjusted! But 500 rubles per day is stable! Cooler than in DV. They called about the transfusion an hour before the kitty's death! She lay stupidly and suffered, because the tests were taken away only now.. When asked about the donor, the head doctor of the clinic refused to help, until we pay, we had to negotiate. The poor cat left a couple of hours before the new year! Guess how much they charged for the general cremation? 120 rubles! Just because no one can physically take her away. I am so shocked and everyone who was involved in this story! Do not mess with this non-professional, money-pulling clinic! As it turned out, many people have already sued this clinic. The kitty was captured and sterilized for the last money and died like her sister from distemper, although they were initially healthy! We got a call at 20.52 that the cat died on December 31, and at 21 they were already resting, so it was written on the website - do you find a coincidence? Maybe they stupidly put her to sleep and told her not to look for a donor, like they had blood, although they wouldn't have done anything! There is one answer to all their questions -nothing will help the Cat anymore! So learn how to treat animals professionally, and not pull money out of people! Everyone knows about your clinic and no one wants to take anyone there anymore. It's a pity that I realized so late!
The administrators' disgusting attitude towards their clients. In an emergency, they don't even specify the address or how to get there.
Unfortunately, this attitude costs lives.
We had a disaster. Our microscopic york was almost bitten in half by a husky. She bit through the diaphragm, grazed a lung. I broke almost all my ribs. Of course, there was very little hope. We brought the baby to the clinic, and they helped him. They were stabilized, and an operation was scheduled the next day. I spent 8 hours there. I just couldn't leave, I sat and saw how the doctors were working. People came, immobilized animals were brought, not a single client in a critical situation waited a minute. They were ALL examined in the shortest possible time. During the 8 hours I spent at the clinic, I did not see a single indifferent face of the staff. I even got the impression that the doctors did not rest and did not stop for lunch. Yes, there were two deaths, but these animals have already been brought dead. The doctors only pronounced him dead. I'm going back to our baby. The operation lasted 1.5 hours. But our baby is alive! And even runs like before!. Our gratitude cannot be described in words. Doctors Olga Sodel and Anna Kuchma have done almost the impossible! Thank you, dear, caring people. And greetings from Lucas. We will come to you again)
With great gratitude I turn to the team of the clinic "9 lives" and to his "commander-in-chief" chief physician Alexey! A misfortune happened to my pet, but I was lucky to encounter these people: 19.05.23 a disaster happened to my pet Gucci (chihuahua) (TBI). Arriving at the clinic of 9 lives, doctor Oksana Veremchuk and assistant Andrey Getsevich received us politely, calmly and professionally explaining the situation to us. Subsequently, the doctor Anna Petrovna Kuchma introduced the situation, I received full answers to all questions. As a result, my pet Gucci is healthy, cheerful, happy. I thank them for their care and treatment. And I also want to express my great gratitude to the head physician Alexey Klyantsevich! Yes, because he was able to make this team, organize the work, gather such wonderful people, qualified doctors, sincere and cordial. Many thanks to everyone ! I wish you prosperity! !!!
After visiting the clinic, I was left with mixed feelings. What could have gone wrong in what seemed like a normal procedure for cleaning the paranasal glands?
I'll start from the beginning: a couple of days before visiting the clinic, they began to notice that the cat rides on the ass, a day later it became clear that the paranal glands were clogged (not for the first time we are faced with such a situation) by the night of December 16-17, after a day and a half from the first symptoms, they decided to go to the clinic, called the registry, clarified about the recording, a live queue, let's go, a young doctor took us in, shaved, cleaned, everything looked fine and we left with relief that kitty would feel better at least, listened to all the recommendations, bought a collar, got into the car, we managed to drive just a couple of minutes and the cat literally began to be vilified, moreover, so that she He doesn't even feel it, we came home, washed the cat, and everything seems to be fine here, BUT! The cat walked and literally very liquid fecal matter poured out of it, although we brought it without diarrhea and with clogged paranasal glands, the doctor told us during cleaning that due to the fact that she licked herself and inflammation began, after an hour of this "stream" we called the clinic to clarify whether this should be the case because last time when we were cleaning, there was nothing like that, to which we were answered "this is a secret", the secret and shit can be distinguished at least by volume and smell, after another hour and incessant diarrhea, we called again, we were told that if you are so impatient to wait for the result until the morning, then you can come and pay 50+ p for the night rate of a doctor's appointment, take an ultrasound and tests and we will answer that with your cat, we did not take the risk and turned to another doctor, who immediately, after describing the situation and examining, said that the cat was unprofessionally pressed on the intestines when cleaning the glands and thereby caused such a reaction, I have no complaints, but I would not recommend this is the place for such procedures, 1 star for cleaning the glands, I added the second one only because the recommendations were not bad.
Before coming to the clinic "9 lives", I visited 3 clinics with the hope that my 11-year-old cat, who was in a very serious condition (kidneys were failing), at least someone would try to save ...
In the doctor's office we were generally told to put the cat to sleep and not to torture the animal, but they did not forget to rip off the money for unnecessary analyses at that moment (
The staff of the clinic "9 lives" provided us with emergency assistance, paid maximum attention, consulted at every stage of manipulation.
My cat was rescued and everything is fine with us now!
With this diagnosis, he is now under constant supervision.
I am very grateful to the doctors of the clinic for their professionalism and humanity! It's very valuable to me.
And Dmitry Sergeyevich Mordechko is our hero)
I am very grateful to the clinic and its wonderful staff, my cat Nyusha was put on her paws from a critical condition (I am not a bad host, but just noticed the symptoms that were worth sounding the alarm about). At the clinic, the child was monitored for almost 2 weeks, every day, night and any other intermediate time of the day, doctors are always in touch, call according to the condition and are always ready to give advice or an answer to any question that arises. Thank you so much that Nyusha is at home and is on the mend, now if I turn to you for any reason, then only to you. Thank you so much for being here.
My cat, who is about to turn one, is sick. And he couldn't go to "pee", he was pushing and it hurt him. In one clinic, Peaches was diagnosed with urolithiasis, prescribed medications and sent home to be treated. He wasn't getting any better. And my soul ached for him more and more every day. On the advice of Dmitry Sergeevich Mordechko, we turned to this clinic to see a doctor. He immediately said that it was not an icd!!! I made the right diagnosis, prescribed treatment that HELPED my baby!!!!! I want to say thank you a thousand times for the fact that my cat now does not suffer and goes to the tray with joy. Dmitry Sergeevich is a true professional who lovingly approaches a pet and helps with competent treatment. May all the ponytails in the world be healthy.
Thank you for your help, dear clinic! More precisely, for the unproven help! We recorded from Thursday to Friday. We arrive at the clinic, but there is no record of us, the doctor is in surgery. Sit and wait. There were no apologies or attempts to resolve the situation. Thank you so much again! I will never come here again and I will not advise you!
There are separate rooms, a lot of equipment, but doctors seem to work according to a template and do not transfer information to each other, it turns out the same procedures are unnecessary. The trick of private clinics is to collect your money. But some doctors are really doing well + you can buy some medicines locally and work around the clock. The appointment time is clear
We were in the clinic for the first time with a cat on 30.09.2023, before that we visited only Dr. Vet. The cat had a tooth removed and teeth cleaned.
The clinic itself did not make any special impressions, except that the prices turned out to be much nicer than in Doctor Vet, but I would like to express our special sympathy and gratitude to Dr. Viktor Lazovsky. Immediately inspires confidence in his professional and human qualities. I entered the situation (they did not want to leave it for a long time, the cat is not very stress-resistant). I immediately assessed the situation, treated the cat very calmly and confidently, did everything well, explained in detail what to do next (without unnecessary expensive bells and whistles). They gave the cat away quickly and in good condition. Special thanks for the help in the selection of medicines.
We are doing well :).
At the price of the envy of dentistry. It can't be held back. Maybe that's what he needs, the younger brother deserves money too. The doctor came on call, professionally, beautifully, quickly and my "mutt" went on the mend. We live in the same country, we must take into account that it is expensive to pay a pension for a session of procedures.
God grant 9 lives to both doctors and nurses, as well as to younger brothers!!
Balyuk is an excellent surgeon, humanly without unnecessary services, etc., he chose for a long time where to operate on the cat and is glad that he did it here. In short, I recommend Balyuk - his hand is light (it is clear about the seam and healing), and this is important in surgery.
And Veremchuk is a competent doctor, too, without unnecessary tests, she conducted a competent consultation, after which she managed to get the cat to eat and go out again.
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Валерия Енькова
Level 2 Local Expert
April 19, 2024
A very good clinic. I did not regret that I turned here. The staff are professionals in their field, they work at the highest level, everything is clear and fast. The cat had an ultrasound, tests, examination, in 2 minutes the claws were trimmed, everything was painted, + recommendations were given. Everyone is very responsive and kind. Now we know exactly where we will be serviced). I recommend it!
Pleasant staff, reasonable prices. It is located close to the train, which is convenient for those who are not by car and from the area. There is an X-ray (it is difficult to find it in the Minsk region).
I want to support this clinic and thank you, in September 2022 our cat was saved. The cat had cystitis and sand in the bladder, the cat could not go to the toilet himself, they put the tube on so that the sand would come out of the bladder. At the Aibi Vet clinic, they gave a lot of money (for ivs, injections, ultrasound, anesthesia), as a result, they were told to do the operation. The operation implied that the cat would have a tube through which he would go to the toilet. They said, "it's just an operation, many cats have such a problem."
But I had doubts the cat is 2 years old, he is young and such a problem.
We turned to nine lives, we were examined by doctor Alexey (Director of the clinic) and explained everything in such a way that there were no questions at all. As a result, the wrong treatment was prescribed in the last clinic and we did not need the operation at all. Such an operation is done when kidney stones and treatment does not help. And after the operation, recovery is very difficult and it is not known how the cat would be after this manipulation.
The cat was taken to the hospital for a day, prescribed proper treatment and everything was cured. Of course, this may happen again, but they gave recommendations that must be followed. A year has passed and now everything is fine.
CONCLUSION: keep a closer eye on your pets, if I had noticed then that my cat drinks little water, goes to the toilet a little, constantly licks everything there, it would not have been so difficult.
Our pets can't tell what's bothering them, so we have to notice the slightest changes.
And it's good to know your pet.
And not to bring everything to a critical state.
And before you blame the doctors, think about where you didn't notice something…
I attach an extract that this is not a fake review.
It's a terrible clinic. Animals are maimed and not treated. And then they put me to sleep.Extortion of money.They promise that everything will be fine. And as a result, the animal dies.
I would like to express my gratitude to the staff of the veterinary clinic "9 lives". Everyone is friendly, the atmosphere is inviting. Special thanks to Anastasia Andreevna Selyuk, everything was clearly recommended at the consultation, the guinea pig was treated. The operation was scheduled, everything was done professionally, the pet feels great after the operation, as active as usual. I recommend the vet clinic and Anastasia Andreevna to everyone!!!! Thank you for having such specialists who you can completely trust!!!!!
Thank you for the qualified emergency assistance in the middle of the night to the dog, for the human approach and very detailed advice. To be honest, after an unsuccessful experience in another clinic, I didn't really expect anything adequate, and here is an ultrasound, and an ultrasound decoding at 4 a.m., and a very kind and humane doctor. Thank you from Hiro and his prostate!❤️
It's a terrible place, lazy doctors don't care. If there is something serious with the animal, then it is better to find another place in Minsk. I do not recommend it
I would like to say a huge thank you to Balyk Andrey Nikolaevich for all the work done with our kitten Boney, he feels very well cheerful and cheerful.Thank you so much for your employees who are conscientious about their duties
Good afternoon. We brought our girl Lolochka to your clinic from Brest, she is 3.5 months old, in serious condition, the girl was almost dying. In Brest, they could not make a diagnosis, they did not see anything on the X-ray and for several days they pricked and put a dropper without understanding what they were being treated for. Your clinic accepted us right away, heads.the doctor brought everyone to their feet. A foreign body was immediately detected on the X-ray, the girl's sugar was almost at zero, she was constantly vomiting. Your doctors promptly did everything possible, operated on the baby, she stayed with you for almost a week. I bow low to all the doctors, all the staff of the clinic for saving our Lolochka, you are real doctors of Aibolity, thank you for your compassion, for your love for animals, for your high professionalism!!! Lolochka is going home, everything is fine with her, thanks to you!