The clinic administrator is not very friendly. The waiting lists for ultrasound are unreasonably large. I waited for more than four hours, but I never got there. If it wasn't for the doctor Pashkovskaya Julia, he would have risked spending the whole day in the clinic
Excellent veterinary clinic. I've been going there with my pets for many years. Always high-quality and qualified assistance. Friendly staff. They will always provide competent advice, help and support. Thank you, Dr. Vet Clinic.
I want to express my gratitude to the doctor Vladimir Krovetsky for the operation (castration was performed, fifth fingers and milk teeth were removed) to our pet. I did everything efficiently and accurately, thank you for your excellent work and golden hands. I recommend this specialist to everyone. The doctor is very attentive, he will explain and tell you everything. And also thanks to the entire intensive care unit and separately to the anesthesiologist Kuzmich Ales for the work done
They're just rescuers! Of course it's expensive, but if you need it urgently or a difficult question, then only to them. They are accepted around the clock! When we brought the screaming cat at 4 a.m., everyone took it as if they were just waiting for us. They helped, calmed down, immediately took tests, and signed up for a specialist. Thank you so much to the doctors, the receptionists, and the assistants for your work!
I heard extremely bad reviews about this clinic from all my friends, but I had to turn to it, because it was round the clock - there was no choice. At about one o'clock in the morning, the cat urinated bloody urine. At one-thirty we were already at the reception. The doctor, Kotikov, was on duty. He examined it, took blood tests and said that he did not see anything urgent, cystitis, it happens in cats, he said to sign up for an ultrasound. Somehow, in passing, as something insignificant, I noticed that the cat has yellow mucous membranes. And he sent us home. By morning, the cat was completely yellow and her chances of salvation were minimal. As they said later in another clinic, where we tried to save her to the last, if we had started dripping the cat immediately, the chances of salvation would have been 50/50. There would have been hope, maybe my girl still got out. The so-called doctor V. A. Kotikov killed her with his illiteracy and negligence.
I was very angry.I was looking very urgently for a clinic where they do X - rays , they advised me this one , but it is impossible to get through there .They have 7 numbers , but no one just picks up the phone .I tried to call for 20-25 minutes!
Good service. Everyone is attentive, told about the manipulations, consequences, and treatment. I would like to mention a real professional with a kind heart, surgeon Vladimir Krovetsky.
They got a lot of reviews for themselves. I remember how they had below 3, or even 2.
It has been almost two years since the terrible acquaintance with this veterinary clinic. I will not describe for a long time what they did and what they did not do. I will only say that I realized very late that in this veterinary clinic the animal is not treated, but only money is extracted from the owner. I turned to another one, but, unfortunately, it was already too late. But on the other hand, a veterinarian in another veterinary clinic explained to me what procedures and tests the animal had to undergo before starting the course of treatment. It can be said that veterinarians from Dr. Vet began to treat the animal, completely unaware of what was happening to it.
Why did I go to this vet clinic then? She was 5 minutes from my house. And unfortunately, I didn't look at the reviews at that time. And they were terrible. They've been screwed up now. But still. If you surf the sites, you can find a real assessment of this place.
Conclusion: a private clinic does not mean the quality of treatment!
PS I will not recommend the name of the vet clinic I applied to or the name of another one, so that they would not consider me a competitor. I will only say that I hope that you will draw conclusions from bad reviews, not from good ones. The good ones are always great, but the bad ones are the truth that you will encounter in further treatment.
I would like to express my deep gratitude to surgeon Vladimir Vladimirovich and anesthesiologist Alesa Vyacheslavovna for saving our dog, for their high professionalism and caring attitude. Thanks to the girls at the reception for their support and sympathy!
I want to leave a review about the clinic.
When our pet's paws failed and we had to apply, get an MRI scan. Everything was done promptly, for which I thank you very much. I would especially like to express my gratitude to Dr. Dmitry Nikolaevich Strok.
This is really a doctrok with a capital letter. He is very attentive to each of his patients. Thanks to the prescribed treatment, our dog walks.
The girls on the MRI are also very attentive. I can also tell the girls who took a blood test and did a heart ultrasound. Everything was done promptly and professionally. Thank you all very much.
Especially the doctor
DMITRY NIKOLAEVICH STROKOV.
the man is really a professional in his field, a doctor with a capital letter.
I wish there were more such veterinarians.
We were at 9 Bearing Passage and 39 Skripnikova Street.
Both of them treat their patients very carefully and with understanding.
Thank you, everyone, very much, thank you.
No matter what anyone says about this clinic, in two and a half years of appeals, I have only a couple of questions)) but these are small things. Otherwise, I am satisfied) especially a huge thank you to Julia (I do not remember the last name) from the treatment room on the Bearing passage. She was born to help animals!) Thank her so much a thousand times!!
I had to go there at night with a dog. They were accepted quickly, examined by the doctor, who was very attentive and gave good advice.
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Алина Михейкова
Level 3 Local Expert
October 16, 2024
I took tests there with the cat, they said they would send them today / tomorrow, as a result, I had to request them myself... It is unpleasant, however.
First-class specialists who are not afraid to entrust their pet. For those who are primarily interested in prices, I advise you to first familiarize yourself with the price list, so that after that you do not spoil the day and nerves of people working there with both heart and soul.
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Anonymous review
September 20, 2021
I would like to express my deep gratitude to all the staff of the Doctor Vet clinic at 9 Bearing Passage. Recently, my pet, a German Shepherd dog, was operated on in this clinic. From the first reception, it was obvious that they wanted to help the animal prolong and make life easier. All the risks and possible outcomes were communicated to me. For each procedure, it was explained why we will carry it out. There were no difficulties in recording, everything went quickly, promptly and without long queues, while in advance, for each record, the administrator contacted and reminded about the necessary preparation for the procedure (for this, a huge special thank you). The doctors took into account all my wishes and possibilities, as well as the characteristic features of the pet.
Many thanks and thanks to the surgeon V.V. Krovetsky, a doctor who confirms his high qualifications not only by word, but first of all by deed!!!!
I would like to note the excellent work of anesthesiologists and intensive care specialists, as well as the cohesion of the team!!!!
Thank you so much to all the staff for your work!!!
I have never written reviews, even negative ones, but in this situation it is necessary.
And so, we turned to this clinic, noticing a change in the behavior of our pet, relying on good advertising, which is full of all Internet resources. After passing the tests, we were given a PRELIMINARY one! the diagnosis is Anemia and Pneumonia. The doctor who took it said that the cat was dying and a transfusion was needed, while prescribing one general spectrum antibiotic, vitamin B12, and an antiemetic drug (but we had no vomiting or any other symptoms for using the drug), a donor was found during the night and in the morning we started the transfusion process. After the procedure, the pet's tests did not get better, but the doctor was not at all confused and she continued to stuff her with the same unnecessary drugs that made it even worse. After a few days of unnecessary treatment, the cat could no longer stand or sit, but even such a terrible condition did not force the 'doctor' to change the course of treatment. We went to the clinic every day for injections and checkups, naively assuming that there would be a due diligence. And one day when our attending physician was not there, we got an appointment with another doctor, but she refused to examine our kitty at all, although on that day it was necessary to pass express tests for infections (and to the question whether she could adjust the treatment based on the tests we passed that day, the doctor OLGA IGOREVNA KOSYAK said that no, that we need to ask our doctor for results and treatment (what is it called anyway? negligence, indifference!!! And she gave us only the prescribed injections. We were tested for various infections that cost a lot of money, but according to the results, the 'doctor' couldn't even tell us if there was an infection or not (I quote: well, there is something, or maybe not, I can't say for sure) and continued to inject everything that she was injecting, stupidly milking money and no clear answer.
Unable to withstand the indifference of doctors and the lack of positive dynamics of treatment and listening to the opinion of not indifferent people, we turned to another clinic, but as it turned out it was already too late (the doctors did everything possible in that situation, pointing out that absolutely the wrong treatment based on the examination results provided to them.
The result of 6 days of treatment in this clinic is the death of a pet. We were never diagnosed. To the question why you do not change the treatment if it does not help, you received the answer: I treat according to some kind of template, not paying attention to the surrounding situation (as I understand it, they have such an approach to everything in the clinic - you come with appendicitis, and you are first treated for gastritis, then for ulcers, and then it's too late, you died of peritonitis)
The most terrible clinic I've ever visited. The clinic was chosen out of desperation, as it is night time. 07/20/2022 we went to the clinic because a cat fell from the third floor. 07/23/2022 the cat died due to negligence, irresponsible attitude of doctors after surgery. Now analyzing the test results, I understand that the cat's kidneys began to fail, but no one even said that, but only offered a hospital for a lot of money, knowing that the pet was dying, to my question, what is the threat of abandoning the hospital, the answer is nothing, you will also be taken on a drip, like us We will put her in the hospital. It will just be under constant control, but there can be no question of any control, doctors and nurses go back and forth without watching the animals that are already there. A typical clinic for pumping out money. If your pet is important to you, do not take it to this clinic.
Clinic for hamsters. The surgeon spent a long time typing answers to stupid questions that had nothing to do with urgent treatment at all, while my outpatient with a torn wound (ran into a fence) was bleeding. Then he said that the dog would be examined only when it lay down on the barrels and folded its paws. The arguments that this can be achieved from my dog only under anesthesia did not help. I rushed off to another clinic, where female surgeons helped us in a standing position. And let the white-handed man in Doctor vet serve hamsters
We visited ophthalmologists and liked everything. But it is simply impossible to get through to the administrators (reception)!!! Clarify the appointment, cancel or reschedule the appointment..... Moreover, the doctor said, if you have any questions, call, the results of the research will be ready, you can also call. And how do I get through?????
A disgusting clinic. It starts with the fact that there is an online (!!!) recording on the site, but when you send an application for recording, after the operator calls, it turns out that there is no such time. Then why is this feature implemented on the site??? I can't get through all the time. There is always no administrator at the bearing 9. There is one queue at the checkout for those who pay and those who receive.
they brought a dog with poisoning, gave an antiemetic injection, took 77 rubles for it, and told where the dog hurts, it was very confusing how they determined it, if the dog did not react to any pressing on the stomach, that is, they decided to charge money for another procedure (ultrasound), it is clear that this is not an unnecessary procedure but in I decided not to do it at this vet clinic, as it is too expensive and I doubt that it will give any result. I would like to draw attention to the nurse who performs her duties as a prisoner in the zone, a facial expression full of hatred for animals, injecting the needle under pressure came out, well, you need to make sure that inserting it back the needle did not prick previously unaffected tissues, I barely held the animal, it only helped that the dog was exhausted, but She was in pain.
Not all the specialists there are bad, but it turns out 50/50, for about 6 years I have been using their services only because they are close, but after this incident I decided not to visit this institution anymore.
The service in general is not very good, the admins at the entrance are not very professional, they spoil the picture initially, I personally was negatively configured from the entrance, I will not visit without urgent need, prices are only spoken at the end of the procedures, everyone points to the price list "see the price list" and repeat it endlessly, as a result, the price still does not converge with the contract. In general, if the doctors are even more or less, then the reception staff and prices are not very encouraging. Of course, they helped the dog, thank you, they operated well, but the general impression of Dr. Vet is negative.
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Юрий Петрусевич
Level 7 Local Expert
November 28, 2023
An hour and a half with an ophthalmologist with a bunch of examinations, tests, tips and recommendations is not something that is expensive, it shows the attitude of doctors to the health of your pet. I really liked it! Soon to a new doctor for further examinations and recovery!
The disgusting work of coll-centr. When registering the animal, the mail was indicated where you can send the tests. There were problems with the e-mail box, and the staff was offered another address where they could forward the tests. To which, I received a refusal, they do not forward, and if you want to get an analysis, then you need to go to the clinic or again come there to write a written application for a change of email. Probably only the clinic staff are working, and the patients are unemployed and they have a lot of time to get paperwork from one end of the city to the other. Most likely, the employees remained in the Stone Age, while the whole world is widely using information services, Or most likely the employees are so lazy that it's hard to lift a finger once again and the principle is Everything for the client! they are completely unfamiliar))
Today, on 24.03, the cat broke his paw at night, we arrived at the clinic at night at the address: Bearing ave. 9.
They injected painkillers and told me to come to the surgeon's office immediately before 14:00. There were no coupons for the same day, but they told me to come anyway. I arrived at 11:00, sat for more than 3 hours. When asked when we would be accepted, we were told that between receptions, however, as a result, we were accepted the very last. I missed more than 10 people behind me, who came much later than me. We have an ambulance and a very sore paw, but we were told that everyone has fractures and sore paws (however, they have coupons, but for some reason we did not have them). Previously, I had a good opinion of the clinic, now it has changed. The unresponsive staff is very frustrating. I have no questions for the doctors.
Many thanks to the entire intensive care unit and personally to neurologist Dmitry Strok. They saved the dog. They performed a complex operation on an open spine, removed a hematoma and returned the dog. It's been 2 months now. The dog is recovering. She walks on three legs by herself. He tries to get up on the fourth one)). Although by all accounts it should have been... Once again, many thanks to all the participants in the rescue of a husky named Maya!!!)))
But they brought my cat to the last stage of cancer, from June do this, do that, come back in a month....as a result, I feel I need other,, eyes,, and ....the verdict is now on chemistry and the prognosis is lethal, I'm not talking about money, it doesn't matter to me, but the cat can't be returned, and it's so pathetic. I'm just here.
Well, what can I say.... Late evening... The dog hasn't peed since lunch.... Have arrived... The doctor looked, he says it's okay, inflammation of the urethra. I injected something and ordered to buy it... By morning, he says, everything will be fine, in the sense that the spasm will be removed and the dog will pee... So they went to bed. Nothing happened at night or in the morning. We went to another clinic and had an ultrasound. As a result, urolithiasis, and 2 stones, one supporting the other in the urethra.... The operation and all that... The dog is alive and well. And thank the doctor "very much" for almost killing the dog. I will never come here again.
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Татьяна
Level 3 Local Expert
September 3, 2022
We have been to the clinic with the cat many times: we were vaccinated, sterilized, treated/sutured.
Every time I came across different doctors, and they were all just wonderful. Professionals in their field, attentive and friendly.
The operation was performed by Vladimir Krovetsky. Everything went fine, without complications, the seam was very small and healed quickly. The cat is healthy and cheerful. Thank you very much!
I also want to mention the girls at the reception. Despite the large flow of visitors, they work clearly and harmoniously, well done.