DrevPromShop
16 reviews
September 17
Everything is great, we are so happy with the doors that we did not even expect))) everything was done on time, the doors were opened, checked locally with the installer, everything was fine) I don't understand who couldn't unpack their goods there) you read some reviews, you are horrified by some narrow-minded customers who think that "they are always right")) very flexible service. We changed the handles, they gave us a ride immediately an hour after our request. Apparently, what you radiate is what you receive. We were super satisfied with both the doors and the service, we can't get enough of it))
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1
September 29
I order doors on the hail not for the first time, they were brought on Saturday and installed, everything is clear, fast and high-quality, the mechanism of the MEDJIK works perfectly, the closers pull such a heavy door, on one side a mirror and on the other an Enamel, later I will turn to the guys again for all interior doors! Good luck and good customers to you! Thank you.
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1
July 15
I ordered the doors on April 18, and took measurements quickly. The readiness of the doors was announced by a call to Viber at the beginning of the twelfth night, this was the first thing that alerted me. It was possible to notify at least by SMS and in general work issues are resolved before 22 pm. But for the director of this cantora, as I understand it, this is the norm. In general, his manner of communicating with the client: "I have a headache", "Do not distract him from business (this is my claim to solve the marriage issue)" and so on, a slippery and dodgy type, has no concept of subordination. The installation was scheduled for June 14th. As a result, I arrived at 9 a.m., sick in a taxi to kiss the threshold!! One door was the wrong size, instead of 80, 60 were ordered!! How is that even possible? Why the hell are measurements being taken then? 2 months of waiting, time is spent. Arthur measured it...What kind of irresponsibility is this, how can you work like this?? Instead of apologizing, they began to look for who was to blame. But what about the client? He doesn't care who is to blame, the main thing is the result. Doors are not something that can be redone in a couple of days. And almost a month of waiting for the redesigned door. The second installation is on July 10. After installation, a defect was found in 2 places. The question is, why doesn't the installer contact the customer and install a defective door? They just put it on me and that's it. Naturally, I would refuse to mount it. But the most interesting thing began after. The director of this office, Arthur, tried to impose on me the restoration of a new door and said that no one would redo it at the factory. Although this is my contractual right. And I don't understand why I have to agree to repair a low-quality product, instead of replacing it with a new one. I'm paying for a quality product, not a defective one with a claim!!! He wriggles like hell, interrupts, throws the phone, throws the wrong laws. When you put your face in the contract and the right laws, he ignores. Treating the client like a sheep. I will be forced to apply to other settlement bodies. Consumer Protection Society, court. But I'll get my way. Because it is necessary not only to be able to take money from people, but also to work normally.
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6
August 14
My daughter ordered two interior doors, the first time they brought one door in the wrong size, I don't understand how this can be if they took measurements!Well, this is just the beginning of our terrible, negative story with the door, after a while they make another door for us, they bring it, in the act of acceptance of the door, the daughter signs that the door was accepted without inspection,"i.e. without opening the package!A couple of days later, an installer came to install the doors, who was recommended by the seller. The installer Installs the doors, no one lives in the apartment where the doors were ordered, and therefore it was not possible to control the unpacking and installation of the doors! At the end of his work, his daughter came to accept his job!As a result, one door, or rather the door to the bathroom with a defect, i.e. with dents!!! The question is, why didn't they call and inform you that there is a defect, but they took and installed the door!?How is that even possible? We contacted the seller, or rather Arthur, about a defect on the door, to which he offered us a restorer, but this option does not suit us!How is it in general, new doors that have just been installed, they already need to be restored, is it even reasonable? We pay money and money is not small for what, for the fact that a door with a defect was brought to us and which already needs restoration, is this generally normal??? We demand to make us a new high-quality door, or terminate the contract and return the money to us in full!The seller refuses our demand!!! I have never come across such a seller, with whom it is impossible even to talk on the phone, or rather, he does not know how and does not obey the chain of command when talking to a client!!!I want to say that We will not just leave this issue and we will work to the end!!!
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3
October 27
Recently, I came across the work of an official representative of the Drevprom company (Grad shopping center), which is engaged in installing doors, and was extremely disappointed.
1. a contract for 1 sheet with incorrect seller's data.
2. instead of a cash receipt, a sales receipt was issued.
3. The craftsmen who carried out the installation were not very professional and behaved very rudely, starting with the director. Instead of constructive communication and suggestions for solving the situation, I was faced with a dismissive attitude.
4. the quality of the doors is good
Unfortunately, the experience with Drevprom turned out to be extremely negative, and I cannot recommend their services.
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1
August 30
It's better not to mess with them. Nerves will be the targets. The doors themselves are good. We were lucky that we arrived without nuances. The service is not very good. They can't deliver all the doors on time, they feed you breakfast. They demanded to pay for all the doors at once, although in fact they brought 3 out of 4. The doors are not allowed to be opened for inspection. You have to achieve everything and waste your nerves. There are a lot of such nuances.
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August 12, 2023
We were doing repairs in the apartment and, on the advice of friends, ordered interior doors from the Belarusian manufacturer Drevprom LLC. We were very satisfied. It is an excellent design, reliability and quality.
Our order was made on time, without any delay. All our requests were fulfilled: a non-standard sliding door to the living room and a special door for our beloved cat was embedded (in production) in the bathroom door. Everything is clear, without flaws.
Many thanks to the head of the Chac, Artur Vladimirovich. He knows how to work tactfully and competently with clients. Promptly responds to any request from the client. Quickly eliminates defects (in our case, replacement of platbands was required under warranty).
Professional sales consultants and installers work with him, who do their job efficiently.
The interior doors of Drevprom organically fit into our apartment in design and color scheme and delight the eyes of all members of my family and my guests.
Purchase Drevprom interior doors and you will get beauty, reliability and quality.
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1
August 12, 2023
I'm absolutely thrilled! This is an absolutely unique solution that has added magic and originality to my home.
From the moment the door was installed, I was amazed by its quality and innovative design. The door is completely invisible, which creates the illusion of no barriers and makes the room look more spacious and bright. I just can't get enough of how well it fits into the interior and has become an integral part of my home.
The installation process was fast and professional. The team of specialists was very polite and experienced, they carried out the work without any problems and fully satisfied my requirements.
This door has become a real decoration of my house and is admired by all the guests. I recommend it.
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1
August 11, 2023
In May 22, I was given doors, and in August 23, a skirting board. I would like to note the high quality of the skirting board doors and the actual installation work. It is clear that the installers understand what they are doing, suggest how best and I agree. Special thanks to Alexander and Dmitry for the installation of the skirting board, as I thought for a long time how best to make the nuances, and they correctly suggested it to me. Since the installation, the doors have stood for a year and there are no sagging, problems with opening, etc. It is important that the walls and openings are properly prepared, for which I expressed special thanks to the foreman. There were no problems with the organization either, as agreed, and the process went on. I am really very happy with the cooperation with the store and the case when I don't mind a penny of the money paid.
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1
October 23
There were questions about the installation (deadlines), but the canvases are really very good.
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November 22, 2022
The doors themselves are of decent quality for their price, the consultation is normal, but everything else is the worst experience during my repair:
1) the text of the contract seems to be drawn up on the knee, for example, the amount is fixed in rubles, but there was a separate paragraph about payment linked to the currency
2) when the doors were ready, they wrote to me in Viber, which I did not read at that time (this is displayed in the application), but they did not consider it necessary to contact me by phone, as a result, one day they call me and say that the doors will be delivered in 20 minutes! (it takes about 40 minutes to get to the apartment)
3) the imported fittings did not correspond to the one stated in the contract: the locks are silver instead of black and the number of hinges on one of the doors is two instead of three. I have repeatedly written about this, once they replied that they would fix everything, then ignore it
4) regarding the time of installation of doors, I also repeatedly could not achieve results, as a result, on my own initiative, everything was decided by the person who did the repairs for me, because there was work without doors
5) the installer is not responsible for his words in the same way: we agreed that the doors would be ready at 11 o'clock (while the work started the previous day), as a result, I arrive on a working day, stand for 20 minutes while he supposedly finishes (this is after 11), in parallel chatting "for life" with others guys, I left for work without seeing the doors installed until the end, then they had to be removed for painting work for an additional fee; by the way, I took more money than was discussed at the consultation, but the installation goes without a contract, and the exchange rate to the currency was interesting - more than the national bank
6) I put the doors back after painting and mounted the handles myself in the end, because I did not want to negotiate with a "very busy" installer, who has an appointment for a month in advance, for that money at all
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5
November 22, 2023
Great!The seller Vladimir is in his place .understands everything, offers, helps to solve all questions both on accessories and on the choice of the doors themselves
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December 19, 2021
This store is located at the Grad shopping center, in the immediate vicinity of our Lebyazhy district. It's not the first time I've bought doors there, and every time I'm pleasantly surprised by the screws. The store's director, Chuck Artur Vladimirovich, is constantly progressing, and keeps up with the times, offering new and interesting "chips". Well-trained staff, they will always answer your questions and do it not on duty, but with knowledge and I would say with a twinkle) An excellent combination of price and quality, plus timely order fulfillment, which is very important today, a huge contribution to their already positive piggy bank. If any questions arise, they are resolved promptly, with constant feedback. I have repeatedly recommended it to my friends and acquaintances. A week ago, I finished the renovation and the first thing the guests noticed was the doors.
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3
March 16, 2021
Great doors! High-quality, stylish. Our order was made in just a month! Delivery, installation at good prices, efficiently and scrupulously. We are very satisfied!
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3
May 11, 2022
It's better not to deal with these people. They do it for a long time, expensive and not at all high-quality. It takes a lot of time to fix the joints. The doors themselves are on fire!!!! It's just that sellers and installers are not very conscientious. Specifically, IP Chuck and his installers.
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7
1
January 21
Good quality
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