05.04.2019 the hotel provided its banquet hall to a company named Ivoxia for presentation. The day before, a representative of the company invited my mother to the presentation by phone. However, when my mother came, she was not allowed into the hall, asking "is she ready to purchase goods for 2,000 rubles." The name of the company was told to me by the restaurant administrator. There is not a single mention of this company on the Internet.
The service is terrible. I paid for a day's stay, a room for the newlyweds. It was a surprise, a gift. THE ROOM WAS NOT DECORATED! Well, how is that? It turns out that I gave a low-quality gift, due to an oversight of the staff. Very sorry. And a champagne breakfast was announced. No champagne was observed. It's a disappointment. I do not recommend contacting you.
The service is at the highest level. The staff is attentive to the guests. The view from the balcony is magnificent.
I will definitely come to the Europa Hotel.