It is today , 11.08 24, when receiving the shipment , the girl employee of the post office has full respect. At the same time, she released me and another person.Everything is polite, clear, understandable, professional.
In short, the increase in prices makes some shipments unprofitable. And the client's time is not valued, once again, with a zero queue, it is necessary to "pull out" the operator from under the shelves...
A convenient parcel delivery point, but an employee is an employee who does not know what a service culture is, does not know how to help a person who came for a parcel, presented a passport and SMS, but the parcel cannot be issued. If an employee does not know what can be done in such a situation, she would call and consult with her management, so long as the person leaves without receiving the parcel and solves these issues himself, works for "get off me".
It is terribly hot in this department... there is no air conditioning....it is most uncomfortable to wait for an order. Please install an air conditioner, and your employees and customers will be more comfortable indoors. The staff are polite, despite such terrible working conditions.
I came for the first time, they said register, I went home, I registered (there was no possibility to register the acc) I came again, they said cover it with cardboard , but it was probably impossible to say everything right away, it was obvious that the person did not know what was what for the first time, he went out threw the parcel in the trash like your company, 5 rubles are not worth it
I will continue to send by belmail
Rating -1 out of 5
Not a bad staff! They work fast! There is parking! Sometimes there are long queues, but the staff promptly solves this issue! You can send through them safely
I sent eggs and more than one did not arrive (marked as a fragile parcel), the buyer sent the incubation eggs back and in two weeks they dried up on the way, the staff called me and asked me to throw them out because of the binge (they said they would compensate) but the amount was not specified (cash on delivery) and since then, and this is 3 months, no one has returned anything to me, the second case I was sent a parcel for 600 rubles and the parcel was broken (made after opening the video), I left a complaint and they replied that blah blah blah and that you opened by the employee and they say goodbye...I put one for the reason that there is no 0 rating
Thank you very much to the employee of point 180 for not hitting me in the head, not throwing a parcel in my face, but only throwing it on the table. Like the piece of paper where to sign- she didn't feed it to me , but just flipped it twice. Thank you for not using mats, but only snorting with anger. And all for the fact that I asked to see the passport from my hands.We drove around the parcel like tanks. No, only white mail now!
If you could put 0 or minus it would be all yours
The most terrible delivery, I sent the parcel on the 23rd, the parcel came only in the wake. Month 8 of the year
Plus, all the goods are scratched, the service is disgusting, at a loss
Terrible delivery service!!! It's just the worst I've ever seen! Rude and boorish operators who absolutely do not know how to work with people! If it were possible to get a score of 0, then I would have put it
The service itself would be excellent if it weren't for the employees working there, specifically in the department on Dostoevsky Street - just incompetents.