A very beautiful building., nice interior., there is a swimming pool for sports swimming, and just for swimming., there is a hall with various fitness equipment., halls for games - in volleyball, basketball.,there is a hall for board games., an ice rink for skating, and hockey., there is a cafe where you can have a delicious meal., a very nice large locker room, where there are showers., cleanliness everywhere is idiotic.
I have been visiting this complex for a long time and I am very glad. All well done, from the management to those. the staff. One wish, take the bike parking lot outside, under a canopy, it is very difficult to get inside, the narrow door does not allow.
I am extremely disappointed with the services of this fitness club. I paid for the annual subscription as an extension of the existing one, and the coach promised that the 5 remaining workouts from the previous subscription would be transferred to the new one. But already at the first training session after paying the annual subscription, I was informed that the old training sessions had "burned out". Moreover, the price suddenly increased from 110 thousand tenge to 130 thousand tenge, although in the official price list the maximum price is indicated at 120 thousand tenge for elite coaches. Natalia, the manager says I don't know anything, find out the price from the coach, that is, their employees set the price themselves!
When I asked to terminate the contract and return the money, I was refused, although coach Ainura deliberately hid information about the price increase until the moment of payment.
In the summer, I had a conflict with this club, I was not allowed into the club, with a paid annual subscription, simply because 1 personal training session was not paid, although this is a gross violation of the contract of services that I paid for! I wrote a review at that time, but everyone from the club - sales manager Natalia, coach Ainura, and Vitaly asked me to delete it. I deleted it and now I see that it was in vain! They do not want to make a refund, they clung to this money that has not yet been earned and do not want to hear anything! They don't care about the rights of the client, nor the rights of the consumer, nor the quality of their services, nothing!!! I have never seen such a bawdy attitude towards clients anywhere! This is a dishonest club, with dishonest employees! I do not advise you to visit this club! Before signing a contract with them, read carefully so that there will be no unpleasant surprises tomorrow! They don't follow the laws. We will have to resolve the issue with the help of lawyers.
I really like very cool fitness 👍 I drive my niece she really likes it she is 6 months old and our coach is the best knows his job and a special trainer for kids 😇
Excellent swimming pool, large lockers, good group workouts, cleanliness, polite staff, works on weekends and holidays from 7.00, which is very convenient and not all top fitness centers have such a schedule
I was admitted to the hospital for emergency surgery, categorically banned any sport for 2 months, and a certificate was issued. The hall did not go to the meeting and did not allow either to resell the subscription or freeze it. I have never seen such a disregard for customers anywhere.
Everything seems to be top, but old simulators often fail. It is not convenient that you always have to carry a card with you. Now in many places there are electronic keys, but here you must always have a card with you. The girls at the reception are always greeted with a smile. Thanks a lot for that. The trainer ( male) is very arrogant, some do not ask, just comes and takes to rearrange the simulators. Since they have an individual lesson with the client. The pool is big and nice. The hammam and saunas are also good. Women from the dressing rooms cannot hide their negatives when they are not in the mood - very bad. Shoe covers in winter are generally terrible everywhere there are special cars. And here is an economy option, as it was then during the USSR. The manager must review everything. Since they are stuck in the 2000s somewhere
It is one of the best fitness centers in Astana and one of the most unique. Everything is thought out. The sauna is convenient for adults, as well as for children.
Hello everybody!! One of the best places in Astana: swimming pool, fitness, decent and professional instructors - I like everything, and I'm glad that I come here 3 times a week!!
A cool, modern, multifunctional sports and wellness complex! The SPA staff are super professionals. Most importantly, there is a command to perform prayer! Prosperity and stability to you 🤲🏽
I was only in the pool and steam rooms. cleanliness and comfort. The water is of normal temperature, and the steam rooms have regular fans who make the sauna even more beautiful) thanks
Convenient, pleasant. Clear. Expensive) there are fitness equipment, a pool, a sauna. It's good that the children's locker room is divided for girls and boys. I like coaches too
The largest premium class fitness club in Astana. Qualified instructors, there is a swimming pool and a spa. It's nice to be there. I recommend going to see it on a guest subscription.
The hall is generally good, a gorgeous pool. However, as everywhere in the capital, the service is lame on both legs. It is very weak in relation to children's group circles. Technically, it's not interesting, it's not enough. After 19.00 there is nothing at all except the pool. It is forbidden to visit the gym until the age of 16, even accompanied by parents, elementary tracks are not allowed to be used (in general, nonsense) is allowed exclusively within the framework of individual classes. Many children study until 18.00, until we get to the place, then only the pool remains. Constant problems with the steam room. People pour cold water on the wall while reciting some spells. Sometimes steam does break through, probably One or the Other pays attention and does not remain deaf. I would like the Luxury positioning to correspond to the level of customer orientation.
The best fitness club in the city. Clean and cozy, good staff, excellent sports areas. A gorgeous, large swimming pool.
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3
K
Kairat Abdrahmanov
Level 8 Local Expert
August 6
The staff is a solid 4+ , but the pools leave much to be desired ...since secular dolls and grandmothers smear tons of cream on themselves and then all these cosmetics float in the pool on the surface of the water
Just the best fitness club in the city. Gorgeous equipment, cleanliness, large changing rooms, the pool is just beautiful, big, deep. There are many types of baths. The coaching staff is on top. I really, really like everything. Yes, there is also its own parking lot.
A complex with good organization. It is convenient that it works from 7-00, regardless of weekends and holidays. Allows you to recharge before the start of the working day. It would be even better if shaving conditions were allowed and created in the men's locker room. In addition, you need an additional small towel to lay under your feet after a shower. Cotton swabs for the ears wouldn't hurt either.
The condition of the shower stalls leaves much to be desired, I am generally silent about plumbing. For such a high-status club, this is a huge disadvantage. It would be nice to ban swimming in the pool without hats, especially for women. Otherwise, everything is OK.
I am glad that after 10 years of envy to all those who came here, I was able to buy a subscription. A great place for the whole family, many different halls - martial arts, swimming pool, cycling, children's center. It's great in general. I recommend.
I bought a corporate club card last year. I still go 3-4 times a week. Everything is great! Pros:
1) The gym for strength training is quite large
2) Top quality exercise equipment, LifeFitness, Hammer etc.
3) Huge mirrors
4) TVs on every corner, even on treadmills, where there are a lot of channels to choose from
5) Cycling gym
6) squash, dancing, boxing, etc. there is a lot of everything!
7) Great respect to the coaches! you can always approach anyone and consult what and how to do, how best to do this or that exercise, even sometimes I received advice on how to eat right) and no one even stuttered about money. It's not a problem for them to suggest or advise something for free!
8) I also want to mention the girls at the reception! They are the best! :) They are always very friendly to meet and see you off! Always in a good mood, which also lifts the spirit and mood before training) Russian russians speak several languages (I was surprised when I saw a girl who calmly switched from Russian to Chinese, meeting Russian and Chinese clients)
9) And another big fat plus is the Pool area! This is one of the coolest places where you want to lie down and relax after a hard day's work.
And now a few cons :)
1) Locker room: it's very cramped (the distance between the lockers opposite is very small), it's cold (when you come out of the shower, you always feel a cold breeze in winter and summer, maybe the air conditioner works in New Zealand), and there are no floor mats in front of the lockers (you have to stand on your own shoes, since the floor is also cold. Some people put towels under their feet, although there are forbidding signs)
2) windows in the common room, and the air conditioner: the windows are blowing. Some simulators are located close to the windows. And when you work out, and you're mostly sweating, near the windows, you always feel cold, which is not good. It can easily blow out the neck or back. Conder is the same. The dumbbell area is special. A conder is blowing from both sides.
It seems to have described everything :) I hope my review will be useful to you. And the FP will take measures regarding the disadvantages.
One of the best clubs in the capital. But also one of the oldest elite sports centers. Nice pool, there are several saunas, lots of sun loungers. Simulators in a wide range. The treadmills are new. Bathrobes and towels are provided. There is a cafe
The gym equipment is in good condition, the gym is large enough, the baths and baths are clean, the staff is very friendly, the locker room and shower are clean, an adequate contingent
The best sports complex in the city. Huge Parking, a gorgeous adult pool and 2 children's pools, 4 saunas, a huge gym, courteous staff, excellent coaches.
A great club! The palace! The kingdom of fitness!!!! The team is just FIRE! Mikhail and Elena Shannikov, Evgeny Kugai, milaya Moldir - sales department. I love you!!! Very very!!!! All the best to you family! Greetings to Altyshechka ))))) ;-)