Good afternoon. I've checked into your hotel, room 20213. The slippers are small, ripped on my foot, as if you have all slippers for children. It's horrible. The remote for one TV in the bedroom does not work. We were received by a girl Ani and she said that there are no other rooms, the room is in terrible condition. I am on my honeymoon and I wrote about it and asked in advance to be given a high floor, but I was given the second floor, above the reception where all the buses stop, although I paid in full in advance for a stretcher. It's a disgrace. There is a glass door in the toilet, which breaks against the toilet and can break at any time. Apparently all your reviews are customized, as we were horribly met, did not even offer water and did not allow to drink their water at the pool taking away the package. I have diabetes and can't do without water. This is a small part of what I saw in the first 3 hours of being in the hotel and I will be writing a complaint and will leave a negative review. It is a disgrace.

Julia Lanski

Level 4 Local Expert

Hotel by itself is not too bad. The crowd is. If you are a single woman and not looking for a wild adventures, I would not recommend you to stay there. I was approached multiple times by a random men asking me if I was working there. If you know what I mean. Not the best experience. But because they didn’t offer a refund, I couldn’t leave. I was able to find nice and quiet place there, unfortunately, on my last day of staying. so if you want to get away from the crowd go to the spa area. They have an amazing pool, very Tranquill and it feels like Bali. Also the residential tower where the coffee shop is great for breakfast and quiet getaway from the main pool area. Otherwise, my room was amazing. The service was good too, and the room service and the food was surprisingly fantastic! Unfortunately, the place felt like Las Vegas, so if you are up for that kind of never ending fun bunch of drunk people and nightclubs then it’s your place. My bad I didn’t do a good research. So I had to pay the price:) hopefully the review was helpful.