I was here today, and I liked everything.
Very comfortable service and wonderful service.
I had my first experience choosing glasses and I didn't know at all what I wanted and what would be suitable, they explained everything, helped me with the choice.
They clearly told us about the care and how to extend the life of the glasses.
And I was pleased with the production time of the glasses, quickly and efficiently. 👌
There is also a very cool selection of eyeglass cases, both for children and adults.
We ordered glasses. I liked everything. Nina, the consultant, provided a choice both by manufacturer and by price segment. Thank you so much for trying to help. With our complex eyesight, we went through different optics and only you found an acceptable option.
This is not the first time we have contacted this optics store. This time they came to buy glasses for their son. Nina, the consultant, quickly found contact with her son and put everything under his control! She provided competent advice on all issues related to the selection of lenses. Everyone was satisfied. Thanks! Good health to all!
We ordered glasses for my son today. Excellent service! We conducted a complete visual examination, the doctor's excellent approach to the client, explains everything in detail and clearly. The consultant's help is generally excellent! Thank you so much for your kindness and professionalism!
Excellent optics, we have been ordering glasses and frames for the child for several years. A large selection of frames, high-quality lenses from world manufacturers, attentive staff.
A large selection of frames, polite specialists, helped with the choice. The service is at a high level. There is an ophthalmologist on site, which is very convenient.
We were at the optics today, picking up glasses for vision. I really liked it. Great selection, good service, everything was explained in detail. We'll come back in the future.
I really liked everything: they helped me choose the frame, told me about the pros and cons of the lenses. We ordered glasses. Everything is very fast and professional.
This is not the first time we have visited the optics branch at 35 Nemanskaya Street. A wide range of products, competent and complete advice. Thank you for taking care of our eyesight.
I DO NOT RECOMMEND IT
An incompetent seller or just to sell.
I called the optician, clarified the availability and shelf life of the lens (which was VERY IMPORTANT). They said that the lens is available and the shelf life is until 2029. I've booked it. Half an hour later, she came to the store, said that she had booked a lens. The lens in a bag and with a receipt was given to me only after payment, so I saw the REAL shelf life of the lens 10.24 only after purchase. I started to clarify, the seller proved that "EXP" is the expiration date of some kind of certificate, not a lens. I had to Google and explain to the seller that "EXP" is the expiration date of the lens and that I was actually DECEIVED... To which the seller replied that it was necessary to look at what you were buying, the goods could not be exchanged or returned. It's been a long time since I've come across such TERRIBLE service.
As a result, due to the INCOMPETENCE of the seller, I bought a 3-month lens 2 months before the expiration date, also at a high price of 18.50 rubles.. In pharmacies in Minsk, the same lenses with such an expiration date have been selling for 12 rubles for more than a month and sellers are paying the buyer's attention to the expiration date.
I am shocked by the behavior and incompetence of the seller (who cannot even name the expiration date correctly).
Money is wasted, the lens is in the trash, there is no longer any desire to turn to this optics.
For the first time in 6 years of wearing lenses, I came across something like this. I bought a new package, on the first day of wearing, my eyes turned red, tears flowed, I run here to ask what's the matter. At first, they tried to push me off that I had an infection (this is excluded, since it's not the first day I wear lenses and know how to wash my hands), when they couldn't convince me, they told me that the brand just didn't suit me. They offered to buy other lenses, I will buy them, but not in this optics.
I really like optics. I always ordered lenses there, this time I needed glasses. I didn't regret coming here. You can immediately see that the girls are literate workers who know their job very well and will answer all questions.
I was very pleased with the glasses.
Even if you don't understand something when you order glasses, I really liked that there are visual examples of lenses. I ordered solar panels with diopters for myself and immediately showed even the color (I didn't have to imagine)
In general, I was satisfied with the order ) I attach a photo 😊
Good evening! We ordered glasses for a child in this optics and were VERY SATISFIED with both the result and the service. The consultant girl was very courteous, quickly helped to choose not only a beautiful and child-friendly frame, but also good lenses. The order was made quickly and accurately. Excellent optics!!!
I ordered glasses at Nemanskaya 45. Good optics, I would like to mention the doctor Gerasimchik E. S. very friendly, polite, attentive and competent specialist. She not only carefully helped to choose the right lenses, but also answered all questions in great detail and gave valuable recommendations. The order was made very quickly and efficiently. Thank you for your attentive and friendly attitude!
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Show business's response
В
Валевко Л.
Level 4 Local Expert
November 7, 2024
There are specific lenses for my child's prescription. A large selection of frames, if necessary, are made in 30 minutes. I recommend.
I went to the optician on the recommendation and did not regret it. They checked their eyesight right in the optics, which is already a huge plus, a nice consultant girl (I didn't remember her name) helped with choosing a frame without sniffing. The glasses were made in 2 days, and with my difficult eyesight, it was unexpected. I usually waited 7-10 days. I definitely recommend it.
What is important to know about purchases in this optics.
1. A wide range of frames - yes
2. Reasonably affordable prices – yes
3. Friendly staff - yes
4. The choice of lenses for the frame – this is where you may be completely disappointed.
Glasses are a complex – visual acuity + aesthetic appearance.
But in order not to get the look of a tired and sick person for more than a hundred dollars, it is important to understand the following.
In optics, you will be offered 4 lens options (they are called something else, but this is the essence):
1. Economy – the cheapest lenses, without any protection from the terrible "screen radiation", are thick enough at the output if you have big disadvantages in vision
2. The standard is the golden mean of "fifty-fifty", but then they begin to gently push so hard that "yes, there is protection here, but not one hundred percent, it is better to buy more expensive, there are all protections at 100 percent, they are lighter, thinner, better and blah blah blah"
3. Premium – these are the very lenses that work 100% + with the insidious effect of green and sick eyes
4. Luxury – "factory" lenses, which the masters of the factory in Lithuania will produce according to your "individual standards".
We ordered the first glasses for a child with lux lenses - we were very satisfied with the order, everything was great, but unfortunately, less than six months later we had to come for the second ones.
We didn't want to change the frame, we really liked it, and it was unclear how many factory lenses to wait in connection with this epidemiological situation, in general, we were persuaded to the third "premium" option.
About a week later, we picked them up and... it was a complete fiasco.
We were given green-yellow lenses in a pink and blue frame.
These are cool super lenses with numerous protections, but they are covered with some kind of cheap film (that's exactly what it looks like), which spoils the whole appearance, glows yellow on the skin around the eyes and on the eyes themselves.
If the frame were black, gold, yellow, green, but not pink and blue. If the skin tone was warm and not cold, the effect might not be the same.
But here, it's a complete slag.
What I was offered in optics is a 15 discount on lenses. This is even less than they offer people at promotions for different holidays. And, of course, there is no guarantee that changing the frame of my glasses for the third time will not break it.
Moral optics is the same store where they try to sell you, and sometimes sell you, what is convenient and profitable here and now. Choose carefully. Take samples of lenses in your hands, apply them to the frames, see how it all makes friends with each other and thus you can protect yourself from money thrown away and complete disappointment from the purchase.
The optics are good. There are promotions! The staff is friendly. We only go there. We bought glasses for the child and are very satisfied with the quality. So far, the frame has been picked up for 1.5 hours. The employee was friendly, although I was tired myself. 5 plus.