The hotel is not bad for its money, lived in a single room, has a kettle, telephone, disposable appliances in the bathroom, slippers, the rooms are tidy, for 11500 it is quite decent
Everything is old, dirty and bed linen and floors... the cleaning is bad! And there was no heating when I spent the night there... in the morning I ran away to another hotel (it turned out to be cleaner, warmer and three times cheaper). I don't recommend it to anyone
Girls who are registered do not speak Kazakh!! Unagan did not! Does not know the Kazakh language! Get people who can speak and write in the Kazakh language, give interviews!
Since its opening, the hotel has become noticeably dilapidated, the rooms require renovation. The staff is courteous, ready to resolve any issues with accommodation, if necessary, change your room. The toilet drain did not work. In addition, the rest was spoiled by an incomprehensible rustle in the room. It looks like a mouse. The girl did not fall asleep after that. However, we haven't seen it with our eyes, we can't say for 100%. However, the residents of the lower floors of this Residential Complex (Taraz) themselveswhere this hotel is located, we witnessed the appearance of these rodents in our apartments.
We booked through booking. The reception said that there was no reserved room. They took a lower class. The mattress on the bed is terrible. Everything else seems to be fine. But the mattress is so terrible that it negates everything
We settled on the 6th floor-the cold in the room is unacceptable. After complaining about this, they moved to the 2nd floor, and everything is in order there: the room is large, the bathroom is the same
The hotel is aiming for more than it really represents.
The room stock is tired - there is untidy mold in the bathroom, the shower is rusty and pours in all directions, the air conditioner is cracking.
But most of all, the cold spoiled the impression - we were very cold, and put on warm clothes, although the heating was turned on at full capacity
The hotel has large, spacious rooms, but there is a little bit of a scoop in everything. The breakfast is not a buffet. The answer options are porridge, scrambled eggs or omelet.
I really liked the hotel, everything is neat, clean, friendly staff and the breakfasts are delicious!the room is spacious, I ordered with a large bed, and we allocated a Suite room, I was pleasantly surprised, the only thing was cool or I was just alone) in general, for my money, a great option
A suite was available for the promotion at a very attractive price.
The room is large, two rooms, one bedroom and a very small bathroom with a shower, sink and bathroom.
The room is clean and odorless.
There are bathrobes included, but they are very thin.
Slippers, shower gel, hair dryer, soap, shampoo, shaving kit and toothbrush are available.
There is a safe. The temperature in the room is regulated very strangely. There are no extra towel holders and a bathrobe in the bathroom.
The bed is comfortable, the pillows are soft, but the sockets are far from the bed.
The TV is of an unknown brand and is quite old.
A very good panorama from the 10th floor.
There are a lot of shops and restaurants nearby, for every taste and color!
A solid four. We had a standard 2-bed room with separate beds - just gorgeous!!!
A huge room, everything is very clean and cozy. Maybe a little old-fashioned closet in the hallway, but everything else is cool. The bathroom with shower is clean, white towels, bathrobes, slippers!
The prices were changed retroactively. Moreover, they were forced to pay extra for the paid nights.
The price for the room was 13,500 tenge and became 40,000
4 stars but the interior is old. The sockets are sticking out, the water in the shower does not go away. The kettle does not turn off. What is certainly positive is breakfast.
I stayed at this hotel when I was on a business trip in February. The staff is very helpful, friendly, everyone always says hello. They give awesome croissants with condensed milk for breakfast! Very nice hotel! Like it!