A normal hotel.Not 5 of course, but not 2. Bar, beach,food,everything you need to relax, there is.There is a lot of food, but monotonous.Alcohol is local, but in the form of cocktails, it will go.
The rooms are small, everything is old and shabby. The food is normal. Price, quality. Plus the first line, the Veselensky hotel, the entrance to the sea is not good everywhere.
Old rooms, very small bathroom. Upon arrival, the rolls were dirty and for a week they were never cleaned at our place. The food is average, cereals, vegetables, liver, some meat, fruits and sweets. The territory and location of the hotel is excellent!
The food leaves much to be desired. We were in early July. Then they write that everything has changed. Repairs per unit with a minus. Cleaning is also a big problem. Three stars only for the territory! There is everything, two pools with slides, a playground, a sports ground, a children's club. Themed parties every night.
The rooms are bad, but the food is 10 points. The territory of the hotel is good, the location is also good. Alanya and Konakla can be easily reached by yourself in 10-15 minutes
The territory, the food, the beach are all great, except for the rooms, but since 1.10.23. Closed for the reconstruction of the rooms
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Игорь Визгин
Level 8 Local Expert
September 5, 2023
Average hotel, average service.
The rooms are cleaned very poorly, in fact, I only change the bed linen and then under the big question whether it was changed, and not just refilled, it's a sooo big question. Toilet paper has NOT BEEN CHANGED for 10 days of rest! Fortunately, you could take it yourself from a passing cleaner. Soap is also not replenished. The rooms are all broken up like after the bombing, I don't understand why everyone is praising something there.
Of course, the advantages are "ALL INCLUSIVE", BUT honestly the drinks will go, there are no juices at all, what a caustic substance it is impossible to drink in vending machines! Fortunately, there is a cola / fanta. Well, the food will go, every day everything is the same, there is no variety.
One and the main advantage of this hotel is ONE - ITS OWN BEACH IS 1 MINUTE AWAY.
The territory is generally pleasant, beautiful, the pools are large, there are only 2 of them, near the beach and the bar. There is nowhere to walk there because it is a village, so there is a big restriction on the hotel, unless you go on excursions or go to the city yourself. Basically everything
In addition to more or less normal food and disco, there is nothing good in this hotel anymore!!! I will not expand on the details, since for the first time in many years I was not satisfied with the rest in general in Turkey!
The rooms are very weak, the plumbing is in poor condition, the air conditioner was forced to refuel every day! They don't want to fix it.
But the food is great, the beach is normal, the area is also good.
The hotel is a disappointment. It is very dirty, the rooms are devastated. They are cleaned very poorly, bed linen and towels are poorly washed, dirty. If cleanliness is important to you, this is definitely not the place for you.
I was pleased with the sea and the food. There is a lot of food, you can find something to your taste.
The place is beautiful, the first line, the food is delicious. In the evening at the beach bar animation. The number of rooms is tired.
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Поп Х.
Level 3 Local Expert
August 30, 2023
The staff speaks Russian and even English poorly! We went to the reception 5 times to bring us clean towels and linen, all times they brought dirty, with dark footprints and drops. The cleaners rummaged through the bags, left them closed when they went to the beach, and came - they were open. And also my little perfume was missing, for the whole time the two of us in the room, we never found them.
It's scary to go into the shower without slippers, mold and dirt. Our shower was leaking, but my entrance was promptly repaired, they coped well here. There is only liquid hand soap from the bath accessories in the room. Shampoos and so on, take it yourself
The Turks who walk along the beach and offer their services (a trip to a fur coat store, a spa) are all annoying, ill-mannered, one of them asked my friend and me vulgar questions.
The food is quite OK, the variety is great, everything is delicious, there are always enough tables
The sea is clear, although sometimes there are large rocks at the bottom
Animation for children is also good, mini disco in the evening and a kids club, there is also food for children - potatoes, pasta, etc.
The rooms are old and not very comfortable. But the infrastructure is great. There is also a negative point - two boors (representatives of the INTOURIST), one small, looks like a Dagestani, with a girl without a uniform. Everything else is fine!
Never stay at this hotel. Rooms with mold, swollen laminate flooring and renovation of 90. They don't just change the number, they say they don't exist. They'll change it for money, but it won't get much better.
I was at the Ganita Holiday Wiladge Hotel in 2019 in July.
The hotel was cleaned 2 times in 14 days.
Towels were changed , but the whole set was not updated . There is dirt on the balcony, the door from the blockage on the balcony did not fully close. Rude staff at the on-site store.
Even after my departure, the sellers of this hotel and the market that is located opposite began to commit fraudulent acts against me . I do not know how they did it, but they duplicated my bank card transactions several times, and I do not know how much they withdrew and my card went to minus 5800, I do not know how this is possible. At first I thought it was late SMS messages coming and didn't pay attention. But I was on the flight for 8 hours without communication and couldn't do anything.
The mood was spoiled and very insulting . I go to Turkey every year, but not to this hotel anymore. In Russia, I was advised to contact law enforcement agencies, but we all understand that it is another country and everything is useless.
Never go to this hotel. I really counted the days there until the end of my vacation
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Сергей Смагин
Level 4 Local Expert
September 10, 2023
The rest was a success. Slaughter feeding and variety. In the evenings, children's animation, then for adults, or a disco, which I have not met in many five-digit hotels. In one word, super. There is A But! The rooms of the state Department!!!
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zakharov-zaharov14130
Level 6 Local Expert
July 20, 2023
A cool place to make new friends ,
The sea is 2 minutes away, everything is on fire
The staff is on top, everything is clean and tidy
Thank you, we had a good vacation.
I want to express my gratitude to the masseuse Gulnas for an excellent massage. Gulnas is a super specialist, he does his job very conscientiously and efficiently. After her massage, you feel great. Thank you for your work. Good health to you and your loved ones. I highly recommend visiting Gulnas for a massage.
Review at the time of the visit in 2023, the location of the hotel is excellent, the food is also decent, but the rooms and cleaning in them are a complete trash
The rooms are cleaned very rarely, the bed linen was changed once a week. The animation is completely missing.The food is normal, there is a queue in the dining room, the dishes are washed poorly
The hotel has a maximum of 3, the food is 5+, the sea is 5, the hotel territory is 4, animation is 5, the pool is 5, the music is still fucked up from 9 a.m. to 16, we had a room opposite these speakers, it's tin...
The territory is large and green, the paths are cleaned and the lawn is mowed every day, but the quality of the rooms and cleaning at the lowest level, for its price, is not bad
We paid for the rooms, but the day before departure. Our rooms were simply sold to other tourists, and we were left without a hotel. We planned a vacation for 2 weeks and this is the *** attitude
We rested at the hotel from July 22 to July 30, 2021, we rested in Turkey for the first time, although the children were already in various places in Turkey 7 times, our grandson was with us and he had something to compare, The hotel presents itself as 4 *, but I, after a rest, would not give more than 3 *, and this is with a big stretch. But, everything is in order. We arrived at the Hotel at 11.30. We checked in, at the reception they said that they would check in at 14.00, offered to leave things in the luggage room, change clothes, go to rest, have lunch, etc.Well, in general, it's like always and everywhere, without complaints. And then it started.... We came to 14.00 for check-in, there are a lot of people, besides visitors, there are also a lot of vacationers who have already been assigned time to solve any problems, and there are a lot of them!!!! After reading the reviews and looking at the location of the rooms, I immediately culturally asked for a room on the 2nd-3rd floor, since I am alone with a child and the entrance to the room and from the balcony also did not suit me very much, since it did not seem very safe to me, I was probably specially given a room on the 1st floor, arguing that there are no 2-3 now, although they give 2-3 immediately after me, I thought it was because I was not offered 20S, but there was a woman with a child who checked in yesterday and gave 20S, and she was also given a room on the 1st floor. The registrar is being stupid, like he doesn't understand Russian, or maybe he really doesn't understand!!!!.But that's half the trouble!!! Entering the Turkish opera, I saw a terrible picture of complete anti-sanitation, after the previous guests did not even change the beds and towels, they just folded them neatly!!! The horror! There are cobwebs in the corners of the room, dirt and dried flies in the cracks of the balcony door, and, of course, the floor is also not washed. When I asked the Turkish cleaner boy to clean it all up, he brought such cleaning equipment that you can immediately run to the infectious diseases hospital.!!! In general, I took a towel myself and started cleaning everything, then I found out that everyone did it! The next day, I changed the room with the help of Elena's Pegas guide, by the way, thank you, very pleasant impressions from her, and, indeed, solving problems is easier! After walking through the territory, the same dirt is everywhere, garbage with bags is not cleaned for days, leaves are not swept, paths are cleaned only on the central alley, and along the buildings they are dirty and everything is in Mud, because trees are watered and the earth pours onto the paths, you can drown in swamps, and not only dirty shoes.This is about the territory. In the dining room, the food is normal, varied, the beach is also tolerable, clean enough, although sun beds should be occupied both on the beach and by the pool, well, this may be because of vacationers who leave their things and, like, occupied, but do not come themselves (however, we did so), otherwise you will be left without a sunbed) But no one was lying on the pebbles and sand. There is no pier at all, or rather it is, but one piece of iron, fences, awnings on the beach are all shabby, they didn't even bother to paint. Animation in the form of entertainment for themselves, 2 times there was a Turkish folk dance ensemble. The bed and towels were changed again by themselves when they wanted, since it is freely available to take and change (after all, it is not difficult!!! as well as wash the floors in the room). In general, there is no service! I will never come here again and will not recommend it to anyone!
In this hotel, the only thing that is 5 stars is visits to the HAMAM wellness massage from Gulnar, strong and strong hands. The territory is large but not well-groomed for 4 stars and the rooms and cleaning in them are even 1 star too much, I did not expect this from a 4-star hotel, according to the reviews of vacationers, almost everyone says about the rooms that they are shocked by them. I was on vacation with my family on 17.09.21. to 24.09.21
The 4-star hotel.A trip for 11 days .The Pegasus company.The price is 116,000 rubles. Everything is included. For two adults and a child of 9 years old. We arrived in the evening at 22h. We checked into a Dirty room. There is no toilet paper, soap, and the shower is broken. The bed is dirty. We went to the reception to change the room. We were refused. They hinted that they should give 20 dollars and then they would change it. After my refusal to give 20 dollars.The administration refused to speak Russian and said they only knew English. After 2 hours of conversations with the administration and security.We called our guide from Pegasus Tourist.There, the Girl said that she would come in the morning and help everything, and now go to the dirty room.The result has not changed. They brazenly began to ask for 20 dollars and then everything will be fine. I started demanding that the police be called. And they recorded this fact of a bribe, and a dirty room and that the hotel cannot be 4 stars. After this demand to call the police, the number was given, where everything is.
For the duration of the entire rest of 12 days . Room cleaning is only done when you go to the administration and demand it. All staff are without overalls.
You won 't understand where the waiter is and where the cleaners are . All without pagers. In short, Anarchy is the mother of order there. Who squeezes money out of a tourist as best they can, that's what they do there.
Food for three. There is one menu every day. Wi-Fi for money. 10 dollars is worth 3 days.
The pool is only a plus. The beach is dirty. The deck chairs are broken. Towels are paid.
The rooms are all dead . Nothing has changed in them since the hotel opened.
I DON'T RECOMMEND GOING THERE.
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Михаил Д.
Level 6 Local Expert
September 16, 2023
Coming to this "hotel" means accepting to be robbed.
They carry everything that is bad, from food to personal belongings. There is no cleaning, no, they do not change any linen or towels, nothing, but they steal absolutely everything they want, I am silent about money at all, you will only hear at the reception that there is talk about the loss of money.
I don't recommend this dumpster if you don't want to ruin your vacation and part with your belongings.
I just returned from this hotel, I really liked it, the only disadvantage is that the rooms are not very well cleaned and the equipment needs repair.
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Андрей К.
Level 22 Local Expert
September 7, 2023
Don't believe the promises. There was no renovation in 2023. It was more accurate if we assume that white silicone sealant is a universal material. Everything is smeared with it, cracks in plumbing, inter-tile seams, crumbling furniture is glued together, etc. Unsanitary conditions, an epidemic of rotovirus, sewage draining directly into the sea along the border of the hotel beach
Yesterday we returned from this hotel, I just want to write that there are no fires in this part of Turkey!! No smell, no smoke, no anything!) I want to share my impressions
The territory of the hotel is very large and beautiful🌴🌴🌴access directly to the sea (by the way, there are always free sun beds)
I highly recommend visiting the Spa, which is located on the territory of the hotel: The hammam and massage are done just fine here!! I want to say a special thank you to Our (massage therapist) is a great master and does his job very well!👍👍👍
Not much about the hotel)
Food: varied, but without frills.
Rooms: relatively not new, the TV does not work at all. Cleaning every other day, bedding and towels would like a newer and better quality.
Entertainment: Evening program for children, interesting and fun. There is very little time for adults, a total of an hour and a half, contests and a disco.
In general, dear friends, there are always disadvantages and advantages everywhere, just like here. I can still recommend this hotel.)👌
A huge disadvantage is due to the staff, namely, because of the bartender and lifeguards who "like" make sure that no one drowns in the pool. It so happened that when I was swimming in the pool, water got into the wrong throat and if it wasn't for my brother, I wouldn 't be alive. The second situation is more bonal,
the bartender was rude to my mother, he showed her that she takes too many drinks (drinks are unlimited there), and the bottom line is that we asked my mother to bring us a drink, and my mother has 3 children... The maids also need to be adjusted, for all 2 weeks that we were there, the maid herself she came only 1 time and then at the end, but we always caught her and asked her to get out. A huge plus is the territory, it is very beautiful. The food is also delicious.
Review number 1
We had a rest from August 14 to 23, before that we read reviews, we knew where we were going..
Upon arrival, I immediately asked for a good room, because we all know..
after 14:00, after standing in a wild queue, we were given a room by the pool (in the "center") at the speaker.. The music was playing with might and main, it felt like the room was shaking.. and we haven't slept for a day already, I went to the reception to tell about the problem, they told me that I already have a room, but they don't have it yet, who came by later, wait and wait.. OK, I stood in line, told about the problem, they told me "why didn't they come right up" normally? Yes? .I showed wonders of endurance after a day, I told them that I came right up.they sent me to the queue, which I defended, OK, a Russian-speaking Asian woman redirected me to her boss, who does not understand (allegedly) Russian.. and then I restrained myself: but I got an Asian woman, she said that no problem, she would translate and merged into oblivion..she said in broken Russian (the boss): there are no rooms, come tomorrow at 11, well, okay, they tried to fall asleep under the speaker in the room, it didn't work, and it pissed me off, I made a scandal at the reception, while there was a shift shift, and, lowering my eyes, "the morning shift merged" but I it was already all the same and I realized it already-later, I started yelling, expressing all the claims, well, what's the funniest thing that the new shift seemed to me:you can decide "kindly" why yell like that)) and they gave us another room, away from the "center", I will tell you about the pros and cons in the next review
We checked in at 14.30, the room turned out to be very dirty, as well as on the territory itself. Upon check-in, the room turned out to have a faulty balcony door on the 1st floor, it just wouldn't close. My sister's room didn't have air conditioning and it was sooooo dirty too. The curtains in the rooms are not ironed at all. TV shows nothing but ripples, neither Russian nor Turkish channels. The staff who comes to finish, house, repair almost does not speak Russian. The day is lost in running around and disassembling and waiting for repairs. At dinner, the main course was served for half an hour yesterday, a long queue, little was prepared in advance. At the reception, when checking in, there are not friendly employees, they do not say the opening hours of the bars, they do not talk about animation, I asked in different places, everyone speaks differently, it is not clear whether it exists or not. The staff at the reception are harassed by the constant complaints of other guests.
I stayed at this hotel in August. I have been to Turkey many times, but I have not seen this... I will not repeat myself. All negative reviews are true, positive- do not read, lies. In order not to look for positive moments in your vacation, it is better not to go to this hotel. There are no complaints about the staff, they are friendly and try their best... I want to contact the management of the hotel, 3 owners, take the money, but do not organize a vacation. The rooms are dirty, the sunbeds on the sea have not been washed for 10 years...., the food is not tasty, everything seems to be there, but the cooking is bad....so spoil the grilled chicken, you need to try...
Good afternoon! I recently vacationed at the Ganita hotel with a friend! The hotel is 4+, everything is super, excellent reception staff, cafe service, the guys clean everything quickly (buffet). Complaints only to the cleaning staff, we had a room on line 4, they came either at a quiet hour or immediately after breakfast, so that they were told that they did not need to clean (they told us to come later) they no longer came. They came only 3 times in 9 days (once they were killed and the room was not closed) and twice they asked to come later, they did not come. Water was not brought, towels were not changed, this staff spoils the whole impression of the department.
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Фарит Ахметов
Level 16 Local Expert
September 12, 2023
Do not settle in, you will be disappointed, the hotel is 4 stars in fact 1.5 , The food is excellent , everything else does not match the stated parameters
Dear friends! We just returned from this place yesterday. Positive points: very beautiful territory, lots of scarlet hibiscus, palm trees, and other tropical greenery. Excellent view along the central alley with swimming pools, the beach is close and conveniently located, and there is an abundance of food...And now in order: the buildings on lines 2 and 3 are old and unrepaired. We arrived at a completely old and dark room on line 1120, etc. We asked for towels because we were given only 1 large towel in the room.On the second day, we finally got through, hooray! We were given an additional 2 towels! The room is cleaned 1 time in 3 days, the floor is washed and towels are changed, 2 bottles of water are put on, that's all inclusive. The refrigerator is empty, except for water there is nothing else provided! The shower and toilet are so close together that the water from taking a shower pours onto the floor and it will no longer work to sit on the toilet in a dry place, the curtain covering the shower works for half, the remaining 50% of the water is under your feet. The sink is 25 cm in size, tiny, and you simply have nowhere to put your imported funds, well, except in the lockers, here, it's generally inconvenient! Let's not talk about soap, shampoo and conditioner balm, this is not in sight here! There is a washing liquid of unknown purpose in wall containers - and that's it!!! What are these 4+ stars! It's below 3 with cons! Let's move on to the beds. This is a terrible place called trestles, with bulging springs and a height of no more than 45 cm... I have not seen such beds in any hotel for a long time! However, there is a TV with five Russian and 1 Ukrainian channels. It brightened up the time of the transfer...The audibility is terrible! Close the balcony so that neither you nor you can hear...So, if you decide, ask for the 2nd or 3rd floor at once...although, it's the same there too.At night our Russian families had such drinking parties! You can hear the mat and conversations all night...and even with small children...Such a shame! I met a lot of women there who swear just in conversation, and one man couldn't say a single word at all without the prefix mate... very upsetting... Now about the beach: the place is not bad, there is a pier, there are 2 stairs on the pier, but the flights on these stairs - I do not know who they were made for...half a meter high...well, how to get on them...And get off? There are no railings, steel wire on one side and the stairs are high, it's terrible to go down bare pipes ..., so I personally had to do it only 1 time. Is it really impossible to weld another pipe between the existing ones?..it cannot be compared with other hotels, where the steps are even covered with carpet so that they do not slip. In general, it is VERY traumatic! Be careful! Beach towels are given 1 time for the entire stay, by the end of which they become cemented from salt, because they are wet all the time. You can change them for only $ 1! Every one! Take the sun beds from 5-7 in the morning, because in the evening they are already all occupied. And, if possible, you can also occupy them in the evening by putting something of your own on them, or the same beach towels...but if someone takes them, you will pay their cost... Now about the food: the food is constant, it's a lot of cold snacks from cheeses, salads, and other things...In the morning, pancakes with chocolate, pasta, jam, fried eggs (fried eggs and omelette), boiled eggs, different sausages, sausages (but we couldn't eat them, there is no meat in them, only soy ...) of the dairy 3-5 types of yoghurts, tinted with different dyes, hercules, filled with milk, I once saw semolina, filled with milk, there are no porridges as such...In the evening there are a lot of sweets and cakes, tea, coffee, beer, wine...I didn't like the wine (red and white), the beer is not bad, the coffee is in the coffee machine, the tea is not always fresh, as if a little fresh tea is added to the teapots just in addition. Vegetables are cut here in front of you, tomatoes as they are, without cutting out the stems, with bare hands, without gloves.Also, corn salad with broccoli is mixed with bare hands (I personally saw myself how an elderly Turkish woman mixed this mess with her bare hands right in the distribution container), after which I could not eat it... It can be said that the range is quite wide, but this uncleanliness has disappointed in the root. They give fruits - pears, apples, plums, grapes...There are no watermelons or melons...And this is the time.Well, there is no demand for it...I really liked the fried fish (river trout), I will not name the second kind of fish, there are a lot of bones, it looks like a carp...sometimes they give chicken (chicken pieces are fried right there), but I do not recommend eating shawarma on the beach!!! Expired chicken, swollen, is strung on a shawarma and fried there...but the smell still remains on the product. Just keep in mind that sewage is everywhere here!!! Take enterofuril or immodium with you, especially those with children!!! If it were not for the proximity of the beach and the territory, this hotel would have been given a UNIT! I've never seen anything like this before! our vacation was brightened up only by the sea, which cleanses and transforms everything! Take care of nature! And Turks are a business for tourists, nothing personal! Good luck to you!!!
The 4* hotel pulls with tension.
During the season, the main disadvantage is queues at the bar and restaurants. There are no queues only at the lobby bar, but there is only beer and wine. The food is varied, but if you stick to pp, it's difficult :). The compositions are not specified.
Everything is fine in the room, except for a small bathroom.
The sea and the pools are excellent.
The territory of the hotel in the center is well maintained, the territory itself stretches to the sea, the sides are not particularly equipped, but it is not critical.
Overall 4 out of 5 :) The hotel does not have enough stars from the sky, it earns its money 100%.