If you buy gili, then only on Orlovskaya! Only there they were able to choose the right car! And the attitude to each customer is at the highest level.
Great salon, I'm happy with everything! Alexey Rassadnev was the manager, I was pleasantly surprised by his work!A true professional in his field! Pavel Plavsyuk prepared the car very quickly and efficiently!Thank you again!
I have heard many stories about how people refused Geely cars because of the disgusting service. I was skeptical about this until I myself came across the level of service from an authorized dealer. The car is under warranty, it arrived for a planned replacement of the fuel ramp at the initiative of the manufacturer. The work was supposed to be in the "gave in the morning - took away in the evening" mode. In the evening, as always, no one called at the agreed time. I had to try to call myself (it's extremely difficult to do this) and find out where my car is and what's with it. Somehow I got through. Here I am informed that the master broke the engine cushion mounting bolt during the replacement, but they do not have such in stock... For several days I was fed promises in the spirit of "we will definitely solve your question today, we will definitely return the car before the weekend." Of course, every time I had to call and find out what stage my car was at, I had to myself, no one from the OD ever called in the promised time. On Friday, I was generally ignored, they did not switch to anyone, referring to my employment, they promised that they would call me back themselves in the near future. That's how the working day ended, and when, through swearing, I still managed to talk to a responsible specialist, I was informed that I was also left without a car on the weekend. To my question about the provision of a replacement fund, I received only an inarticulate chewing of snot in the spirit of "I can't help you, I don't solve such questions ..." To the question "who solves such questions?" I got an amazing response: "his working day has already ended..." I was able to pick up the car in the middle of next week.
The result: due to the fault of the OD (due to the crooked hands of the master) I was left without a car for a week. At the same time, the behavior of the ML employees and the attitude towards the client could not be worse. As a result, when I picked up the car, no one even tried to apologize or anything like that, i.e. for me, treating like cattle is the norm.
I don't think it's worth writing about inadequate prices. At almost any service station, the cost with spare parts is exactly 2 times lower.
The best Geely dealership in Belarus in Orlovka!!! Thank you so much for our beautiful new car! Special thanks to manager Alexey for the prompt delivery of the car and great attention to detail. (I know how difficult it was to "knock out" our car). Thanks to all the staff of the center for their professionalism! I recommend this dealership to everyone, and especially Alexey, as your consultant, because he will tell you not only the technical component and advantages of the car, but also help with all organizational issues.
I 've already bought 2 cars !!! What can I say - the price and quality are very satisfied! In 2020, I took Geely - Coolray in full configuration. A great car! In 2021, on New Year's Eve, Geely- Tugella was acquired. I was satisfied with the work of the salon and the service! Special thanks to Eugene! Fast, efficient, professional! I can also say about the work of the service because I was already on the first car. The guys do everything quickly and efficiently! Good luck to the salon and prosperity, more new satisfied customers!
Everything is great)
Staff, atmosphere, services, coffee, people, solved all the questions that arose)
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Anonymous review
November 16, 2022
Thank you very much to Alexey the sales manager and Vladimir from Agroleasing for your help and patience, thank you very much, today 11/16/2022 we received the long-awaited car, my wife is delighted, you are super.
There are not enough staff.
I was present in the salon for 15-20 minutes, not one, not a single employee came up, did not ask for which car, for which service I came to them! It's a personal matter of the salon! You can see too many customers turn to them to buy a car.
Good luck in business)))
In September 2020, I bought a Geely Coolray here. Since then, I have been servicing the car only here. Every time everything is clear, professional and on time!
I applied for a warranty case (there was one unpleasant little thing there, the hood lock had to be changed). At first I stopped at Timiryazev, it was just on the way, they say "come back in a month for a diagnosis." I decided to stop by, so to speak, to my own) They were replaced in an hour! On Sunday!
In general, everyone would work like this!
Good luck and prosperity to you!
The cars are very good. But there are nuances in some sales specialists... They don't know how to communicate with clients. It feels like I used to sell cars on the market. If this continues. Then this brand will be bought only by state organizations and not by people for real money...
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Narra Mine
Level 17 Local Expert
November 9, 2023
To buy a car, you need to wait a long time, but that's not all. They won't sell for the price in the price list. You can't buy belji without extras, they have a "take it or leave it" policy. The proposed extras are useful, but the price is very much overstated. Of course, judging by the article on the online site that they lost the court, the buyer's consent looks voluntary, because the buyer has nothing left to do, if you don't want extra from the dealer, then there is no car on sale.
Five stars because ..This is Jilly.. guys...when a client comes in, you need to pay attention to him somehow. I walked around the salon for half an hour..zero attention)
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PartyBusMinsk
Level 8 Local Expert
May 27, 2024
An excellent dealer. Very attentive managers and managers. It's nice to come and service the car.
A negative impression remained after visiting the service center at Orlovskaya 88, during the passage of the planned maintenance of 60,000.
Firstly: when making an appointment for service, the specialist announced the cost THAT differs from the cost indicated on the website and at the dealership (in a big way).
Secondly: leaving the car for service, the specialist voices the cost by increasing it by 10% from what was originally said.
Thirdly: after completing all the work, the cost will increase even more, according to a specialist, for some reason I made a mistake in choosing a filter, yours is 5 times more expensive.
This applies to the cost of services.
THE MOST IMPORTANT NEGATIVE AND IN GENERAL.... WAS that after signing the documents and payment, which included all the technical fluids, spare parts and work specified in the regulations, and the master said that all the work was carried out in accordance with a high level, having also informed about the nuances found in the car, it turned out that the specialist did not work I produced, or rather I produced, but not all of the maintenance regulations, the oil in the automatic box was not replaced, and this is a third of the cost of everything, perhaps other work is included in the price that is not visible to the owner and it can not be carried out, but I am obliged to take the cost from it.When asked if the oil was replaced, the specialist said yes, demanding to provide a video of the work done, after 10 minutes, he said that the overlay was above, you caught us, now we will change it.
In conclusion.Previously, all work was carried out on this service and it seems without complaints, but after such a boorish stripping, proving that everything is done, I advise you to choose another dealership.!!!!!!!!
I've been here a few times. Managers are arrogant, no one will tear off their 5th point. Nobody cares. And why should they worry, there is a queue for cars, why bother. Well, about buying a car-they make you take a lot of extras
We are serviced by a company there, everything is fine, the service is polite and always on time, it is not a problem to make an appointment, the staff is friendly and courteous
Salon for three. There are two models of cars in the cabin. The quality of service is generally at zero. I went into the salon and there was not a single manager, I had to look for myself)) I found and they didn't tell me anything new or special)) The saddest thing is that they look at your clothes so appraisingly 😔 It feels like they evaluate the customer's solvency by clothes)))
The conclusion is one, change the mindset of management…
I wanted to buy three different models, but apparently not in this salon🤷♀️
Convenient working hours and location.
All necessary information on the car and additional products has been received from the consultant
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Максим Качук
Level 7 Local Expert
October 29, 2023
In my opinion, the most attentive center!
There is feedback! Experienced locksmiths! I recommend it!
There is a customer corner, free Wi-Fi and free coffee!
Still, I compare it with Atlant -M, so even with a minus ...., In comparison, everything is with a minus ..., and so it is clear and of course the doragabagato car dealership😀
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Александр К
Level 2 Local Expert
January 11, 2024
On the evening of January 8, an engine and svs error popped up. I came here to the service to read the errors and make a verdict: a glitch or something serious, whether it is possible to continue to operate the car or not. Work for 10 minutes. They said they couldn't help in any way, the record is only for January 29th!!!! Like, you can still leave the car for tomorrow, but it's not a fact that we'll diagnose it. I conclude: they do not go to a meeting with a client, they will not help solve the issue promptly. Definitely not going here anymore.
We went into the salon, no one even came up to us and didn't even bother to ask who we were and what we were, the "sales managers" just continued to sit at their desks :) the level of quality of services is "on top", we walked for 10 minutes, just turned around and went to another salon
The service is on the level. But the prices are announced for different reasons. It is not clear what and why. Therefore, when you specify the price, fix with whom and when you talked. It is important that later there is no difference in price from 100 rubles. In relation to the cabin itself, everything is normal. Manager Pavel is on the level. The girls at the reception are friendly and positive, which is important, and should be standard.
The interior is normal. But the staff is not friendly at all. You wait for him to finish on the phone, and then you get up and leave. It's such a pleasure to persuade people to spend their money
I was there recently... I waited a month, under warranty... It was necessary to change the muffler jar.., and there was a muffler jar waiting from another dealer-Mayakovsky. A new muffler was brought in film, I personally noticed it packed in advance ...! The right exit is bent ... and the fur.the locksmith unpacking...he doesn't notice it (apparently without the mood or there was no desire to do this job ...) and quickly wanted to put it on... but I stopped him.... As a result, he quickly supplied us with our old muffler jar..., but he performed a type of Blunder.... As a result, I had to ask the receiver to put the mudguards exactly (they were half removed, although they did not need to unscrew them ...) In short, I will wait for the next product again.... My advice is:- it is mandatory to be present at the construction site...when repairing your own car!!!
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Uladzimir Shemetov
Level 9 Local Expert
December 6, 2022
Everything seems to be fine. Only one thing overshadowed, we bought a new Atlas Pro and upon receipt did not notice a slight damage to the roof cladding next to the hatch. They noticed it a couple of days later. We got to the salon a week later. We have made an oral complaint. No one recorded the appeal, verbally promising to sort it out. In the future, they did not figure it out and reproached me for why I did not apply in writing. In short, up to the European level of service is like up to the moon! Shame on you!
Everything related to maintenance and warranty service here you will face great difficulties, terrible treatment of customers is not possible to get answers to questions. No one pays any attention to the customers in the salon at all
It is annoying that having a Russian passport it is impossible to buy a car in Minsk, the bureaucratic system does not have coherence of actions.
The salon is excellent, competent sales managers, but it was not possible to purchase
The attitude towards customers is good, but the staff at some points let us down, ordered spare parts, the car arrived for the service by appointment. The wrong parts were disassembled, I had to leave the car for an indefinite period... But in general, I am satisfied with the work, I did it quickly, I thought it would take weeks...
The quality of the work is so leave us alone, she's still on her way (Gilly Emgrand X 7 is guaranteed). Diagnostics and inspection of the body are not done. They don't call back when the car is ready. They always pretend to be busy, until you ask for a book of complaints. So before you go for a diagnosis, make a suspension diagnosis and a body inspection at a service station not at dealers.
Good afternoon, everyone! If you need a car and a guarantee of high-quality, professional service, feel free to come here without a shred of doubt. Today we were on maintenance (we drove 5000 km.) We were going not just to this center, but to a specific, let's say, "conductor", a person, a specialist, a master of his craft, a pro with a capital letter - Albert Zrubovich.
He helped us decide on the choice of a car. He was able to find the right words in favor of buying, specifically for our daily purposes, Geely Emgrand 7. We simply tormented other sales professionals with questions. And when we listened to the advice of our friends and contacted Albert by phone, it became clear that we were lucky. He took the time to explain somewhere with humor, somewhere with a personal example, confidently, reasonably and thoroughly the correctness of our choice.
Albert, thank you.
Thank you to the management for such an employee!
P.S. Winter is just around the corner. Albert, we will come to you to prepare for the new season.