Geely Atlant-M
156 reviews
March 10, 2024
Atlant-M Borovaya - I would like to express my gratitude to the manager Daria Syropyatova for the successfully implemented trilateral agreement. The impossible is possible with you. We trusted and are very grateful for the result. Pavel's trade-in worked perfectly, Natalia's agroleasing worked perfectly. A sale and purchase were made in one day. According to the documents clearly, according to the time clearly. Accompanying the client throughout the entire operation is support, tips on how to do better and a step-by-step approach to avoid panic and chaos. It 's nice to trust you .
See original · Русский
3
1
September 25, 2024
Excellent service. They always do all the work efficiently and on time. There is never a problem with recording.
See original · Русский
September 11, 2023
I bought a car here. Upon arrival at the salon, a strange feeling is created. It would seem that cars are sold here, life should be calm and measured. But no. Constant traffic, all managers are busy with something, but at the same time you can easily find out information about the car you are interested in, sit in it, compare the configuration. I happened to work with Stepan. A very positive and nimble employee. It is also convenient that there are representatives of several banks right in the car dealership who will immediately help with the loan. Of the nuances, you will have to stand in line for a car. I've been waiting a little over a month. But it was worth it. It remains to see how the service station works.
See original · Русский
1
1
October 19, 2024
The salon and staff are excellent. Everything was fine until the car went forward in reverse gear on the test drive.
See original · Русский
1
August 20, 2024
My favorite car center. They sold an excellent Geely, now they also serve it perfectly.
See original · Русский
December 19, 2023
We bought a geely coolray car here. Good service. Special thanks to the service staff, very polite people, know their business, and competently do their job.
See original · Русский
1
February 20, 2024
Stay away from this organization, they take an advance payment of 5000 rubles, and after 3 months no one has delivered the car. No one even called. After the end of the contract, no one has returned the money yet, it has been 17 days. Normally, an interest-free loan for such a period without obligations. My advice is, immediately after the end of the contract, write a claim, and also contact the Consumer Rights Society and MARCH. The service is at the lowest level.
See original · Русский
8
August 4, 2023
They receive us very politely, tell us everything in detail about the upcoming work, coordinate everything additionally during the work, treat us with coffee and chocolate. The only drawback is the very high prices for service and spare parts.
See original · Русский
1
1
August 19, 2024
I wanted to sign up for the service, I called the call center more than once, they said that everyone was busy and they would call you back, as a result, no one called back
See original · Русский
December 15, 2024
In a garage cooperative, locksmiths behave more competently and professionally than the staff at the reception and delivery at Borovaya. We recruited merchandiser managers to the places where mechanical engineers should work. Just that hairstyles with beards are competing with each other, even for an exhibition ....))) mechanics like norms, it's better not to see the rest
See original · Русский
October 28, 2023
I recommend bypassing Geely Atlant-M side. I didn't think that there were still large companies in Belarus that work so unprofessionally.
Briefly my story.
On 06/22/2023, a preliminary contract for the purchase of a car was concluded. At the time of his conclusion, the model I was interested in was not available. Having signed the contract, Atlant-M Borovaya Auto Center LLC assumed obligations to sell me the goods (the brand, model, color and equipment of which were prescribed in the specifications to the contract) until 09/22/2023.
12.09.2023 I myself called the sales manager who oversees me. She reminded that the deadline for fulfilling obligations on the part of the company expires in 10 days. In response, I heard that I was not in the distribution of the next two parties coming to the salon. By the way, they were both expected after September 22. After my indignant reaction, the manager said that he would try to "resolve the issue" (at the expense of another buyer, apparently), but not before the beginning of October. Further, during the conversation it turned out that the brand and model would be different, which the manager knew at the beginning of July, but decided that it was completely unimportant to me, as a buyer, and did not call. Then, for 30 minutes, I listened to how difficult it was for him to work, about the incredible workload and that I should (literally) just "understand and forgive". As compensation for more than three months of waiting and uncoordinated replacement of the car, it was promised to try very hard to find some mats for me.
I decided not to take my money to Atlant-M and terminate the contract. If at the stage of sale there is such a disregard for customers, then I'm afraid to imagine what happens after the transaction is completed. There is a feeling that when a warranty case occurs, it will not be easy to achieve something. How difficult it was to return the money deposited as a prepayment when signing the contract. The manager not only did not contribute to this issue, he did not delve into it in principle.
I had to write to the head of the sales department. The manager's approach to resolving the conflict was also completely unprofessional. I didn't need promises to punish a negligent employee to the fullest extent. The position of the head of the sales department implies: planning the work of the department, possession of information on the supply of goods (in particular, initiating the timely termination of contracts for a model that is being discontinued and ensuring the fulfillment of already signed contracts), training personnel in sales techniques (especially the stage of working with objections), etc.
In general, the company has over than to work. Professionalism and customer orientation still leave much to be desired.
See original · Русский
9
1
October 26, 2023
I express my great gratitude to Alexey Chernichko! Helped, showed, told!
When buying a car, I prepared all the necessary documents and professionally told the next steps!
See original · Русский
1
November 16, 2024
Excellent consultants. It was possible to carry out a test drive of the car of interest without recording.
See original · Русский
July 13, 2024
I was in July 2024 and the impression is that they are not working for the sake of customers... All specialists are always busy on the phone, and when you leave a request, they call you back half a day later. In general, I do not recommend even wasting time...
See original · Русский
March 23, 2024
Some advantages. All are qualified specialists, correct, sociable and very fast. The service is at the highest level.
See original · Русский
2
1
December 11, 2024
It is warm, cozy, the staff is friendly and friendly
See original · Русский
February 4, 2024
Good staff, excellent service!)
Everything is wonderful here)
But the location is not very convenient.
See original · Русский
2
December 13, 2024
I passed THAT 4, many thanks to the manager Dmitry. Everything is clear and with understanding!
See original · Русский
January 22, 2024
A good car center, decently comfortable, friendly and good staff, provide all the necessary and comprehensive information.
See original · Русский
1
1
November 17, 2024
Ask the cost of the service in advance, the oil level in the automatic transmission was measured and the shares reached the level of 22 rubles
See original · Русский
August 26, 2024
It's all good.
Asr is fast, it's even a pity that it's so fast in the heat. 🙂
See original · Русский
1
August 28, 2024
Good service, friendly staff. It was necessary to urgently go through the first ONE, we entered the situation)
See original · Русский
January 20, 2024
I was passing THAT. They promised to do it in 4 hours, but they managed it in 6. At the cash desk, where it is necessary to make a payment, they take a commission of 3 rubles. They could have offered free coffee for 6 hours of waiting, but no. Sit and wait. You can watch on the TV how the repair is done.
See original · Русский
April 21, 2024
I went to see a used car... The car itself is terrible. I understand that it is bu, but you also have your own service station, which can bring the car or, at least, do pre-sale preparation... The manager doesn't care if the customer buys a car or not...
See original · Русский
April 27, 2024
The service is good.Vadim Grib did everything he needed to do.Good communication, answered all our questions.There was no dissatisfaction. A pleasant employee and (probably)He knows his business.Thank you.
See original · Русский
2
May 31, 2024
The other day we bought a Belgee X50. Vadim and Daria, you are specialists who cope with any tasks and problems. The salon is excellent, the attitude towards customers is at the highest level. Thank you for the excellent and very long-awaited car, good customers to you! Gomel.
See original · Русский
March 17, 2024
It's terrible, the emotions are only negative. We wanted to buy a new Jeep with a replacement trade-in for our used car. They rate the car exactly as the minimum payment, 40 percent for the down payment. They absolutely do not pay attention to market prices, the underestimation of the cost of my car, according to their estimates, was about 40-50 percent of the market price. I agreed to take off 10 percent of the market, but that's not enough for them.
And in the new Gili cars there are not even mats, you will have to buy them separately.
If you go to buy a new car with money, you may not have any negative emotions, but if you go through a trade-in, think 10 times. It is better to wait for your buyer on the market, through direct ads, than to give away your car on the cheap!!
See original · Русский
2
October 9, 2023
For twenty-five minutes I examined the car on my own, not a single manager came up. Apparently they feel very well and there are enough sales, since they do not consider it necessary to pay attention to a potential buyer. So we will buy in the salon where we are interested in each client.
See original · Русский
5
July 15, 2024
A great salon. Everything was told and shown, without fuss, the guys did well
See original · Русский
October 4, 2023
The worst service of all the salons that I visited. The managers are not interested in selling, every word had to be pulled out, the test drive was immediately refused, even though each of them was just sitting at the table, and the cars on the street were free. I don't advise anyone. We came to another dealer, told them everything, showed them and immediately conducted a test drive.
See original · Русский
6
November 6, 2023
Very bad.
Scheduled maintenance for 12000 3 hours, just fantastic. Considering that the manager promised 2.5 hours maximum, and I warned, I need to go further on business.
Another point about which they do not warn in advance, payment for services with a commission of 3 rubles, or in a neighboring building without a commission, take into account the possible queue.
See original · Русский
2
2
January 15, 2024
Everything is clear, without feeding breakfast, special thanks to the manager Artem Volchek, a professional in his field 👍
See original · Русский
1
3
December 5, 2021
Everything is fine. Very attentive, competent, courteous staff. Pleasant service. A good service department. Everything is clear, according to the time. They adapt to each client. Of course, everything is expensive, both cars and maintenance. But you have to pay for the service. Very tasty coffee. A comfortable waiting room. The scoreboard shows where and when the car will be released. Thanks for the work
See original
1
3
October 13, 2024
Managers are not competent in what they sell, a ratio of 3 out of 10.
See original · Русский
April 28, 2024
You call their service, they say that a specialist will call you back soon. You wait half a day, you call yourself. Then it turns out that it is impossible to sign up for the service in the next 2 weeks, but I just had to change the wheels, which they also have in storage.
But even with such a workload, they continue to advertise their own tire service and attract with promotions. Why, if they can't even provide a normal level of service to their loyal customers?
See original · Русский
April 24, 2024
The best service station in Minsk. There are always adequate staff who will explain everything.
See original · Русский
1
October 12, 2023
Horror! We did IT in August, I went to eliminate the creaking of the glove box at the same time and decided to look at the salon filter, so it was black, with yellow foliage and a skeleton of a May beetle! They didn't change it, but they didn't forget to rip off the money.
See original · Русский
5
August 21, 2024
Nice managers! I leave good impressions.
See original · Русский
1
November 20, 2023
I was recorded through the website for the test drive of the car. Upon arrival, the manager did not see the recording. There may be some failures in the software. Nevertheless, a test drive was organized for me. Thanks a lot to the manager for that.
See original · Русский
1
December 23, 2023
The waiting time is very long, sales managers do not answer a short question, wait. I think all clients should be treated with respect and attention.
See original · Русский
3
1
December 30, 2023
Sales are taken for a show-off and immediately offer to conclude a purchase agreement, without really telling about the car, all the information has to be pulled out. There is zero interest in customers.
See original · Русский
4
January 15, 2024
If you want to order a new car, Contact Stepan, the manager who is really in his place, and does the job 101 percent!!!!!
See original · Русский
2
April 22, 2024
Not being attentive to customers. Evaluation of the car at the price of scrap metal (the estimate is below the market by about 30%).
See original · Русский
1
September 22, 2024
Thank you very much. Everything is at a higher level.
See original · Русский
1
December 30, 2024
Terrible car maintenance, never set foot there again
See original · Русский
October 16, 2022
Monopoly is so called in Belarusian. There is no choice , there is not much sense . Welcome, the Belarusian car business with a Russian bias in extras, for a lot of unnecessary things. The smart man of the car factory who designed the car for operation forgot to put a grid in the bumper - he is inadequate , and the dealer did a good job, he hustled for dollars. Stripping
See original
5
June 27, 2024
I don't recommend it. The sediment remained. You will not see the car being repaired, for some reason it is rolled back to the Mazda center.
See original · Русский
1
July 28, 2024
Polite service staff
See original · Русский
1
January 1, 2024
I was lucky with the manager, everything was fine, explained everything, offered, accompanied me to the purchase)
See original · Русский
1
December 31, 2023
Excellent service, the staff is polite. I wish there was more parking....
See original · Русский
1