Glavnoe Hvost
487 reviews
February 22
I would like to express my deep gratitude to the chief physician, Alexander Ivanovich Poloz. A very attentive, experienced specialist. My kitty Alice felt surprisingly calm with him. He explained everything in detail, treated me kindly, did not appoint anything superfluous, everything was factual and to the point. Just a doctor from God! It is clear that he loves animals very much, and animals love him. The best and most comfortable clinic we visited. The girls at the reception are also very nice. We send you happy photos with greetings🙌🏻 and wish you good customers and kindness🤍
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November 22, 2024
Excellent vet clinic, nice prices. You can always get through quickly. The doctors are very competent. Clean, cozy, no unpleasant smell. The best clinic in Minsk that we have come across.
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January 9
We contacted this clinic with our pet named Skye. The cat stopped eating and going to the toilet.The first examination was conducted by the doctor Karas M.M. after making a number of manipulations, and this is ultrasound + consultation + analysis + forced urine discharge. For this, I gave 235 rubles. The next day, we were scheduled for another visit, provided that the cat does not go to the toilet on its own. Almost a day has passed, the money has been paid, the result is zero. Arriving on 6.01, we were received by the doctor Frolova S.A. and here I was subjected to such a shock!!!! The ultrasound showed that everything was very bad, that the cat needed to be fitted with a catheter, ivs, etc., etc. and the frightening phrase "Your cat never comes off on its own" I had to pay about 800 rubles for all the treatment. I was also asked to give the cat an injection.But if he doesn't go to the bathroom for three hours, then he will need surgery!!!!!After consulting with another veterinarian by phone and sending him tests and conclusions, I was told that the cat only had cystitis. This is not an animal clinic, this is a divorce of people for money. And at the same time, there are young girls working there, and I'm not sure that they are qualified enough specialists, an online veterinary school is the only way I can say. I self-injected the prescribed drugs for three days with an antibiotic and Drotaverine. Skye goes to the bathroom on her own and eats.
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December 7, 2024
I visit the clinic with a rabbit. We are undergoing treatment with Alexander Ivanovich Streak.
A professional in his field. Attentive, responsive, explains everything in detail.
We are very glad that there are people who like what they do.
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December 7, 2024
It's only now that I've seen reviews of ruined pets.Like everyone else, I saw a good rating, took the dog to the dentist appointment, the appointment was on the same day, it's already strange... They said you need to remove a tooth, the dog is 13 years old. As a result, they removed 4 teeth instead of the 1st without informing us. After anesthesia, the pet woke up, but for 1.5 days the dog was sick, had diarrhea, refused to eat, and urinary incontinence appeared. At the end of 2 days, he died. The fault of the clinic, the negligence of the doctors, their lack of competence. I blame myself for contacting this center, if I had waited a little later for an appointment at another center, maybe my dog would have been alive. I didn't see any love for animals on the faces of the doctors, the administrators are always unhappy. I do not recommend this center if you also do not want to repeat my mistake and turn here to lose your beloved pet, and it is also very painful to watch your dog suffer the last days, hours and minutes of his life.
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December 7, 2024
the cat was stuck in the window, the back part was completely paralyzed - tail, hind legs, in the previous clinic "main tail" they took a lot of money from us for nothing, the situation did not improve in 5 days of treatment, but we were advised by "VET CITY" and a couple of days later the cat was already stepping on one paw (pricked which the Neurologist prescribed for us, I don't know, but thank you very much to the girl!) Pet owners who read this, never take your pet to the main place, tail and doctor vet. I advise you to choose either "nine lives" or "vet city"
another important point: you have young girls working in your main office who do not know what veterinary medicine is, I do not know how they managed to graduate from the VET in this specialty, but two were surprised how the doctor put a catheter on the cat, later, while I was waiting for an IV, one employee came up to the other and laughing said: "look, my insulin needle just broke when I entered the cat and both of them laughed at the whole clinic after that."
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January 25
I'm still in terrible shock. I vaccinated my rabbit 3 times in this clinic, each time it got worse and worse, but the last time I took my pet with tears and in terrible shock and ran away from these knackers. Not only did they not show me the bottle with the vaccine, they went to get it out of the room, I don't understand where it came from, but they also had the audacity to speak loudly to another doctor (I understood this to be her intern), saying, "what's the difference, we'll inject with the same syringe, you see, they don't even ask, so it doesn't matter," and she began to giggle, telling me how and how much to inject the rabbit with THIS I'm afraid of this word "drug" (again, it's not known what they mixed there, considering that they were going to inject my pet with a syringe). In the end, when I heard that, of course I ran away. After that, about 20 minutes later, I got a call from this clinic, I told them the whole situation and heard only excuses, no apologies. Don't bring your animals here if you don't want them to be killed here. Incredibly violent people work here.
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January 19
I decided to write a review because I didn't sleep the night before visiting the clinic after reading negative reviews. I have a very unusual animal, a chinchilla, and not every clinic is ready to treat it. There are several specialists here, and that's a plus! We have been to the clinic 2 times and we have 2 favorite doctors now. The first time they came urgently, because of newly discovered dental problems, the mouse did not eat by itself. I managed to make an appointment with Wanda Sergeevna. A young girl, but she dealt with chinchillas, it's obvious. I didn't do anything superfluous, I tried to do it very budget-friendly. The second time I managed to make an appointment with the chief physician, Alexander Ivanovich, he was recommended to me and I wanted to hear his opinion on our dental problem. Everything went very well, we received an X-ray and a full-fledged consultation, we were prescribed medications and all the recommendations coincided with the opinion of the previous specialist. That's how I made sure we were being treated properly.
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April 23
They brought the cat to the opening of the abscess. There's a Polar Bear in the blade. The doctor accepted Assessorova Elena. The main thing is to be registered in the clinic. Probably not at the main place of work. There wasn't even a last name on the appointment form. It just said doctor on duty.
The
abscess was huge and the cat was in great pain. They couldn't even touch it at home to look at it. The cat hissed and screamed. We decided to take him to the clinic. So that all this would be done painlessly.
After examining the cat, the doctor said that it was an abscess and shaved off the fur in the place where he was. It was very big. It occupied about a third of the back. I pulled out a hair and a little pus appeared from this place.
Then, without any incision or anesthesia, which is usually done in other clinics, pus began to press through a small hole formed by pulling out several hairs. Creating pressure inside the abscess that the cat couldn't stand.
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The cat was screaming. He was twitching. He struggled. I offered to do anesthesia, which was refused with the following complaint.. That you would also be anesthetized at home every day and continued to torment the cat. I wanted to call another doctor because this doctor's sadism was off the charts. Unfortunately, I didn't find anyone in the hallway.
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There was a lot of pus. The pus was flowing right down the table and down my hands, even though I was wearing gloves. I was shocked. After this treatment (animal cruelty), the cat changed. There was no way to approach him at home. Refused to eat. The temperature dropped, although it was normal before the manipulation. It is written in the admission document that you did. Upon arrival home, vomiting started from any meal. I stopped going to the bathroom.
😪
A couple of weeks later, the cat died from the effects of pain shock caused by this sadistic doctor.
You understand everything correctly. This happened in a short period of time due to severe stress and pain shock. Before the appointment, I was only concerned about the abscess. The cat was active. I ate it myself. He was active. There were no problems with the toilet.
In another clinic, they used to open an abscess for another cat many times smaller. They took a local anesthetic and made an incision. The cat didn't scream at all.
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April 6
Many thanks to A.P. Stankevich! On the very first day of the treatment, he quickly assessed the condition and performed the operation, answered all the questions of concern and clearly explained how and what to do for the first week. Now Mabel can continue to live happily) Thanks also to the administrator, who immediately took the time to make an appointment, while other VET clinics only replied "well, what will I do to her?" If you have any questions about rodents, please contact them only)
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April 22
On 04/9/2025, we contacted the clinic with a complaint that our pet, the chinchilla, is active, but does not eat well, as he cannot chew the granules. We were booked into a dental specialist, A.P. Stankevich. Despite our assumption that the pet had a dental problem, the doctor, after conducting a completely cursory examination, diagnosed bloating. When asked why the pet shows interest in food, but cannot eat it, the doctor said that the teeth are fine, but the pet has a stomach ache and prescribed treatment, which did not lead to improvements. For a second check-up, we went to another clinic, where we received an appointment from the "feel the difference" series. The pet's stomach was palpated, eyes and ears were examined, and the oral cavity was examined with special devices, after which it was discovered that the chinchilla's teeth were tilted to the side and a filing operation was required.
The qualifications of your employee, A.P. Stankevich, are questionable, and the negligence of the examination calls into question the entire reputation of your clinic.
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February 15
Unfortunately, our ferret died after receiving medical treatment at this clinic. In the morning, the animal showed signs of improvement and even tried to eat on its own. However, after an intravenous drip with Ringer-Locke solution in a volume of 20 ml, an hour later the ferret developed pulmonary edema, which led to death.
We found out that the introduction of such a volume of solution intravenously is unacceptable for an animal with renal insufficiency and weighing 500 grams. In another clinic, a similar amount of the solution was administered subcutaneously, which did not cause complications. At the reception, we asked questions about the amount of solution, and we were informed that this is the normal amount for administration within 10 hours. However, as it turned out, the doctor Stankevich A. made a mistake by prescribing intravenous injection of such volume, which led to tragic consequences.
This case raises serious concerns about the competence of the clinic staff.
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March 17
It's a disgusting clinic. If you want to know what incompetent doctors look like, go here. Doctor Dolmatova V. S. is a good example of the fact that you can become a doctor, but you don't have to be a human being. 13.03 a cat was brought in for euthanasia. The pet has an inoperable tumor that has destroyed the eye, zygomatic bone and jawbone. At the time of the doctor's appointment, the cat was bleeding from the eyes, nose and mouth. The doctor said it was NORMAL. She didn't even look at the CT and biopsy results. I called an ophthalmologist, who began to explain which drops and ointment to treat the eye, which is no longer there. As a result, they refused to euthanize us. A day later, another doctor from another clinic said that the cat would have died of bleeding in a few days. I sincerely do not understand such inhumanity. Dooming an animal to a painful death because of what? Is it because of the doctor's bad mood??
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April 8
The staff is polite and courteous, I treated my rats there, they tell me everything, they sympathize (I had to put them down). It's clean, there are no queues, you can always make an appointment by phone. Thank you so much for your work.
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April 13
This is the first time I have left a review, but this time I felt it my duty to warn the owners about the dishonesty of this clinic. They brought the kitty for sterilization. The doctor (who looked like yesterday's schoolgirl) applied a very poor-quality suture (which literally looked like a sock was being sewn). For such a cosmic price (370 rubles per procedure), even such an opportunity as laparoscopic surgery was not offered, only abdominal surgery, which was poorly performed. On the third day, the seam just split. They urgently had to fix the situation. The doctor was already different, more mature and competent. She said that yes, she needed to do a second anesthesia and redo the stitches. The suture was applied in a completely different, qualitative way. BUT we had to pay for the clinic's mistake again, and give another 250 rubles. The clinic refused to admit the mistake, saying that it was our fault and that we had overlooked the cat (I personally sat next to the cat for two days, who was recovering from anesthesia and watched her. She did not take off the blanket, she did not lick the seam). The result: they paid more than 600 rubles, injured the cat, and the owners earned a tuft of gray hair at the age of 25. Not another foot
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February 27
The staff is just fire! The doctors are experienced and treat the pet like their own! The clinic is very clean, cozy and pleasant, the administrators are professionals! 10/10
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January 30
I don't know who writes bad reviews about this clinic, probably competitors. Today I was with the cat at Dr. Kasho's AND. I had an operation to remove a foreign body from the stomach using an endoscope. The doctor was attentive, treated my Timofey carefully, explained everything in great detail and calmly. The operation was successful!!!Many thanks to Alexey Ilyich for his work, for his professionalism, and also thanks to the staff! And what's also nice is that they don't pull money like other clinics. They clearly name the amount, explain what you are paying for, and as a result, you are paying this money. Don't believe the bad reviews. I read too much yesterday and was afraid to come here, but I had no choice, we only got here urgently and everything was fine in the end!
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March 16
We have been observed a couple of times, there are no questions to the doctors, they have 5 stars.
But I want to draw the attention of the reception to the administrators. I call many times, no one answers, I arrive, a woman is sitting at the reception, minding her own business.
I ask her if there is a way for a traumatologist to take us quickly, since the dog fell off the couch and cannot move its paw. The administrator, with A DISPLEASED FACE, starts another topic, "I don't have any missed messages from you."
What does the missing one have to do with it ????? I asked a question about when the traumatologist could see us, I was no longer up to the missed ones.
As a result, I was told that in the near future only at 20:00 !!!!!
Thank you.
!
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December 1, 2024
Hello! I am outraged by such a reception, my daughter and I brought a Degu squirrel, of course we were accepted quickly, I won't say anything, but the doctor took a stethoscope and just documented death. The daughter was very upset and did not want to take the dead squirrel home, she left it at the clinic. They do not have such services in the price list and for this they took 40 rubles and 60 kopecks from us. And now I have a question, why did they take such money? For the fact that the doctor took a stethoscope or for giving us 1 minute of attention? Or that they'll call the diggers to dig a grave? Or for just throwing it in the trash? I do not recommend such a clinic...
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April 30, 2024
I liked everything. I brought my kitty for vaccination. We recorded it quickly and conveniently day in and day out. The clinic has a pleasant atmosphere. They accepted us on time. A friendly young doctor (I did not remember the last name) carefully examined the kitty before vaccination, which was not at all afraid of the specialist and behaved calmly (animals feel good people). The kitty also endured the injections well. Relevant recommendations were given. In general, I am very pleased. We will keep this clinic in mind in the future.
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October 31, 2024
The administrator is completely incompetent in the services provided by the clinic. To the question: "What types of examinations can a parrot undergo in your clinic? Answer: "I do not know what the doctor does at the reception." I asked to check with the doctor and call me back. The girl said, "Okay," and disappeared. Two days later, I called myself, said I was waiting for a call and information. To which they said, "Well, I'm sorry." This is the level of service in the clinic "The main thing is the tail". The first call was on 10/23/14, the second on 10/25.24
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November 25, 2024
Double-check in another clinic the serious diagnosis made by Poloz Alexander Ivanovich.I was going to amputate two phalanges of a cat with a claw injury. Incomprehensible pricing, absolute lack of order at the reception. The cat was washed at the usual vet station at the reception (which the doctor did not consider necessary, the cat did not create obstacles for examination) and the essence of the problem was examined in detail. We solved the problem in one go! Without anesthesia, without ultrasound of the heart and blood tests, biochemical and general!! Shame on you! Absolutely not humane treatment of an animal.
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January 1
Minsk has one of the best places for pets: friendly staff, in the very center of the city, comfortable prices, everything is transparent. Thanks!
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November 7, 2024
We thank Karas Maria Mikhailovna for the high-quality services provided, namely an ultrasound of the heart, a nice conversation and a mini-examination, following which Dr. Maria drew attention to the presence of ear mites in our cat! Thank you very much! =)
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December 30, 2024
Hello. I called the clinic this evening, asking if I could get tested and X-rayed today. I was told that before I start, I need to make an appointment with a doctor, and he will decide what the cat needs. Today is December 30th, and the tests will be ready on January 3rd. The cat is almost 19 years old, counting for days, the animal is suffering. The point of the clinic is to work until 21.00 if it is impossible to take tests. The receptionist was not very polite
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September 30, 2024
Polite staff, excellent doctors, Thank you for your love for our animals who need professional treatment, signed up, came, immediately accepted and everything was clear and to the point, the prices are not expensive, everyone was satisfied and the tails too. Thank You,
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October 26, 2024
The service is great. Elena Vladimirovna Assessorova is a real attentive professional. We finally managed to find the best clinic where you don't have to worry about something going wrong. The prices are adequate, plus, when the tests are ready, they personally call from the clinic and give a full transcript and advice on further actions. Now, if anything happens, I will only contact you here
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February 9
They took a chinchilla to the reception. We were impressed by the doctor, the man is passionate about his business, loves animals and has extensive knowledge on all issues!! The eye was treated, two months passed, everything is fine. We will definitely come back if there is such a need. Thanks!
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December 22, 2024
Please contact us here only for the sake of diagnosis or analysis. Seek professional help from other clinics. ESPECIALLY if you need the help of a highly specialized doctor. There are many young and inexperienced doctors here. In addition, the price tag for the services is very high. Take care of yourself and your pets, walk past this clinic.
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April 23
The clinic is very good, until you need emergency help - you and a dying animal will be politely informed that the doctor's time is scheduled and sent to a state clinic 10 minutes on foot, which does not have an ultrasound or X-ray, they will put you to sleep at most. Thanks!
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February 15, 2024
A good clinic, excellent doctors. Responsive and lovely administrators. We always treat rodents here, everything is very clearly selected according to dosage and condition)
The only drawback is the lack of pet products on sale or just a very meager assortment. Although the reasons are probably clear, but nevertheless I would like to, plus there is no pet store nearby.
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September 8, 2024
Professionals in their field. Everything is high-quality and humane. We are happy to help your pet here. The staff is good, the work schedule is convenient, there are not many queues - everything is by appointment. Clear.
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March 28, 2024
We went to the clinic for a tail with a tumor in a rat. I would like to express my gratitude to all the staff of the clinic. Pleasant, polite administrators, cozy atmosphere. Special thanks to the doctor Dolmatova Wanda Sergeevna for the operation, competent explanation of everything and kind attitude to us and our tailed child, as well as to the doctor Nezamutdinova Anastasia. We are very glad that we applied here!🙏🙏🙏
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March 1
The other day, we took a budgie for an operation to trim its beak.But when they told me the price for tomorrow, I decided to write a review. 40 rubles. for the operation -okay, but for such a consultation -another 40 rubles.-this is too much! For 80p. they do much more difficult things to people in the hospital!!!
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January 11
I really liked it, the staff is friendly. I treated a parrot - we looked at it, consulted it, prescribed treatment - it helped. They write it down earlier, one of the advantages is that they called me back on the eve of the appointment and reminded me of the appointment.
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February 20
It's a disgusting clinic!!!!They killed my beloved bird by prescribing the wrong medicine!!!!!! She died in convulsions within three days!!!! An incompetent veterinarian, Anton Stankevich, by the way, he is a specialist in cats and dogs, killed a bird!!!! I do not recommend anyone to visit this place!!!!!
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October 9, 2024
The clinic is terrible. I do not advise you to go to the doctor ALEXEY ILYICH KASHO. Not only can they not take an X-ray at the moment of a bone fracture in a cat in the growth zone, they also cannot take a control picture without sedation, when the foot no longer hurts. By the way, in another clinic, they took a picture without sedation and without torment of the cat, in another clinic they laughed at the doctors of the clinic, the main thing is the tail. Make a conclusion for yourself about which specialist is sitting there. And the girl taking the recording did not say a word at the time of recording that they can also do the test only under sedation, they call an hour before the appointment and say. And it takes at least an hour not to feed the cat. The recording just flew by. All their conversations are recorded, I ask the management to pay attention to this, the call is 09.10.24 at 10:23 and 10:31 unless, of course, the management itself is not involved in the scheme for additional earnings from customers.
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March 6
Never set foot in this veterinary clinic again. After their "professional" and "correct" treatment, my pet died one day later. I do not recommend visiting this clinic. If it was possible to set a zero, then I did it with pleasure.
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November 29, 2024
Pay attention to the negligent attitude to the work of the doctor, Poloz And birds have a very fast metabolism, and do not take this into account, if you want to specialize in birds, you can not ignore this and delay
The animal died of indifference
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February 23
The staff is always polite. They work seven days a week. Administrators answer all questions. It's not a problem to make an appointment, I haven't seen any queues. You're calling today and you can make an appointment for today or tomorrow.
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March 2
I went to the reception with an eublefar (leopard gecko).
A very good center and specialists.
The prices are also good.
Only positive impressions remained.
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May 28, 2024
I want to thank all those involved and involved in the operation of my beloved kitten. A terrible thing happened to my friend…He did not eat, did not drink for several days, I sounded the alarm, I did not know where to turn, we arrived at one clinic, recommended X-rays, called DoktorVet, said that they would not do X-rays without ultrasound, ultrasound was ready for 2 days, I understood that there was no time, I found the clinic on the map "The Main thing Tail", I haven't read the reviews, and it's good, because they write such nasty things here, perhaps if I had read it, it would have jeopardized our visit to the clinic.
I want to say that I did not regret at all that I got to this clinic, the professionalism of Assessor Elena Vladimirovna and Anton Pavlovich Stankevich helped to detect the problem, namely the foreign body in the intestine, without any unnecessary (unnecessary) manipulations, they performed ultrasound, received recommendations, ultrasound control on the next day, according to the control we decided to carry out the operation, fortunately, which was successful, and IT was successfully extracted in the form of a piece of carpet (carpet like a honeycomb) 😋
After the operation, my old cat returned to me, the same affectionate and playful, the wounds were on the "face", now we restore the dehydrated body with 3-day droppers, replenish the lost fluid. The entire staff, starting from the reception, girls nurses (generally sweethearts), ending with doctors, fully comply with medical ethics and have professionalism. On behalf of Sonic's family, including his, we express our gratitude 💛
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March 23
Many thanks to the ratologist of this clinic! This is our third veterinarian in a week, and this is the only place where Deg the squirrel was properly helped and given a chance to continue a happy life. Of the two previous veterinarians, one immediately referred for tooth extraction and clipping under anesthesia, while the second said that the squirrel was absolutely healthy, although it did not eat, was sluggish and had lost twice as much weight. Here, the problem was solved in 10 minutes (they just cut their teeth without any anesthesia) and now the squirrel is happily eating food. If with rodents, then definitely only to this clinic!)
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November 22, 2024
a good veterinary clinic. good specialists work, the prices are affordable. parking is available)
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October 18, 2024
A wonderful clinic! Excellent specialists! For five years I have been carrying a cat for examination and vaccinations. Always positive emotions. Thank you and wish you success in your work!
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August 5, 2024
It is very unpleasant that in an emergency, when the bill was already on the clock, they refused and did not agree to give me 5-10 minutes. And this was in the interval of several hours, while the appointment with the right doctor was taking place! A rather revealing attitude to animal life. By the way, I rushed to another clinic with a dying cat, and there, despite the huge queue, they instantly assessed the situation and cleared the operating room in a flash.
And in principle, recalling several years of experience of periodic treatment at this clinic, I recall that more or less serious problems have never been solved here. Let's say they couldn't do surgery. And with suspicion of sarcoma, they only scared me terribly in vain and sent me to another clinic, where the doctor twirled his finger at his temple for a preliminary diagnosis))
I concluded for myself that this place is suitable for grafting / cutting claws, etc. Although personally, I decided not to apply here anymore on principle because of the indifferent attitude and indifference.
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December 26, 2024
Thanks to Alexander Ivanovich Poloz, the best veterinarian! He will always tell you everything and prompt you, answer all your questions!
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June 27, 2024
This clinic was visited for the first time, we got to the wonderful doctor Dolmatova Wanda Sergeevna.
The doctor carefully examined our chihuahua, made a diagnosis, prescribed treatment and gave detailed advice on how to carry out the necessary manipulations with the dog themselves. I was pleasantly surprised by the high professionalism and kind, sensitive attitude to the pet, thank you very much, Wanda Sergeevna, I wish there were more such good doctors, giving you in the professional field of activity!
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August 13, 2024
We express our great gratitude to your clinic! To all the staff, in particular Poloz Alexander Ivanovich. We received qualified advice on the treatment of budgerigars. Thank you so much for your professionalism and empathetic attitude! Good luck to you in your future work!
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October 1, 2024
In principle, I have a positive attitude towards the clinic and the specialists! I recommend it! For all the time, they never refused and found time if they needed to come with a pet urgently. Good specialists who do not do or prescribe unnecessary things. There is an X-ray, which is not always found in other clinics.I cured not a single pet from the street there
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