The only clinic that has accepted here and now with our emergency problem :an open fracture of the hind limb in a jungarik hamster.We called a bunch of vet clinics, everywhere there are similar answers: there is no doctor now, it will be tomorrow, Monday, only after 14:00. And help was needed urgently.Many thanks to Evgenia Vladimirovna Epifanova.You explained, looked at, and most importantly helped us. There are no words to describe gratitude, you are a master of your craft
Very nice administrators. It's clean and cozy. They were X-rayed by a cat. The prices are average (for X-rays), everything is fine. They even helped to keep the cat)))
I had to come here once, I won't do it anymore) the veterinarian takes a thousand and 1 analysis at the reception, you will only find out about it when you pay, when there is nowhere to run. There was no sensible treatment. Later, we went to another place with the same problem and everything turned out to be much clearer and simpler.
😱🤬I do not recommend this clinic, my pet was misdiagnosed and an expensive manipulation was performed, which harmed the pet.
Unfortunately, the clinic only cares about income and your pet doesn't care!
The cat had idiopathic cystitis (from stress) The doctor did an ultrasound , scared that a young one-year-old cat was a minute away from death and urgently needed a catheter under anesthesia at a cost of around 400 rubles . , they performed the procedure ( the doctor said for 5 days ) under anesthesia and an hour later the stitched catheter came out ! In another clinic, they took out a catheter and confirmed that the treatment was not correct!
Beware of this clinic!🤬
I highly recommend it, the attitude towards the cat was mega-cool, fast, ultrasound, IV, surgery, anesthesia. Everything is done promptly, without unnecessary words, on Saturday, in other clinics, either wait, or there is no ultrasound, or there is no ultrasound, there are no problems at all, at 10 call, at 10.30 they have. In general, I advise you.
I turned to the vet clinic "Main tail" with a songbird chick to Dr. Karas
Maria Mikhailovna was X-rayed about the fracture of the foot in the lower part, the fracture was confirmed.
The bird had a heavy splint made of improvised material placed on the lower part of the foot and was not fixed correctly, then I did not pay attention, I hoped for professionalism. As a result, the tire turned out to be so heavy that the next day the foot gave the impression of being turned out in all places and just dangled. The doctor also gave advice on feeding a chick that had nothing to do with reality, I had to find out everything myself via the Internet and knowledgeable specialists. The next day we went to the clinic, but they told us that they had done everything right and would not help us any more. In addition, Maria Mikhailovna behaved rudely. In the end, she refused to give painkillers to the bird because she didn't get along with me. I told her:"it's not for me, it's for the bird, it hurts," to which she did not react and just left. The chief physician (Poloz A.I.) was asked to look at the bird, he promised, but he never looked—he passed by twice.
We went to another clinic, where the doctor correctly applied and fixed the splint, consulted and gave recommendations.
I consider Maria Mikhailovna an unprofessional and illiterate doctor, in this clinic they left 150 rubles as a result and received a mutilated bird
If you have something serious with a bird, don't go there.
Both my pet and I liked everything. An attentive qualified doctor makes good contact with an animal and studies everything in great detail. If something is found, it tells the cause-and—effect relationship of the problem and how to prevent it in the future. I learned some interesting nuances.
At the end of the examination, they told in detail how to carry out the treatment (what, where and how to inject). The explanation is very accessible.
Everything is very affordable at prices.
Thank you very much for your help, Excellent service!👍
On April 12, 2022, I put the cat to sleep at the Main Tail Clinic, after visiting Dr. Vet, kotofey was 11 years old , with ascites and without cookies , since she was already absent from the animal, I was offered to take tests at the Dr. Vet clinic! Elena Vladimirovna explained everything clearly and clearly , got into the animal and , of course , to me . You know , it 's very hard to say goodbye at such moments , but everything was done quickly and professionally . At that moment, the doctor 's words stuck in my memory .She said that they treat how to treat an animal , but they do not offer how to alleviate suffering and put it to sleep ! Time has passed , all the owners will understand me) Life is not the same without a cat! I decided to have a little ball of happiness and have already thought through everything to the smallest detail, at the same time I decided which doctor and which clinic I would take him to. And of course, I chose the Main Thing clinic, doctor Elena Vladimirovna Assessorova , and I was not mistaken! We have already been chipped, today we will be vaccinated. I hope I won't visit the clinic often) I want to thank the wonderful doctor Assessorova Elena Vladimirovna for her professionalism and special attitude! Thank you very much and the entire staff of your clinic! Health and prosperity!
A couple of years ago I went to see their dog's eyes. They said that the consultation with an ophthalmologist was 18-20 rubles at that time. Without paying 55 + white rubles, the doctor shone a special device into his eyes and did not say anything that this device, which he shone for 2 seconds, would cost additionally more than the consultation itself.
After that, I found a veterinary clinic in Ratomka and I won't change it for anyone else! The doctors are super, and the prices are fabulous! For 18 rubles, and to consult on spinal issues, and a picture was taken and medicines were prescribed!
Murderers! Reviews wind up with a 10% discount!
We came here with a cat with an abscess on its chin. Kasho's doctor saw a fracture on the X-ray and prescribed a bunch of antibiotics and anti-inflammatory drugs. According to him, the cat will not live without these medicines. As a result, I recommended that she be put down. Since then, 3 months have passed, the cat has completely recovered. Never set foot in this clinic again. And I don't advise anyone.
A very good clinic. We found it by accident, but our 2 pets now visit only her. Excellent surgeons and attentive specialists. It is a pity that it is no longer possible to pay through "Pay"
Very friendly doctors, there is always a place for earwigs. Everything is explained and told, the price did not differ from what was said on the phone, which is very rare nowadays.
Excellent , competent , courteous staff who know their business , excellent equipment , competent advice on how to continue treatment at home . Thank you from me and pesel Lelik! 🥂👍🏻
If you need a highly qualified ratologist, then you definitely should not apply here.At least to Yevgenia Epifanova.
Our rabbit began to bend his right leg.That evening we went to another clinic and had an X-ray.No fracture or dislocation was found.They prescribed painkillers, rest, and told me to limit movement.
After a couple of days, the rabbit stopped walking at all, but the sensitivity of all limbs remained.Plus, the rabbit's tummy is swollen.We arrived at this veterinary clinic, we received the same X-ray, and found increased gas formation.They prescribed an antibiotic, painkillers, 2 medications for bloating, a diet and sent home.To the question "why doesn't the rabbit walk?" We have not heard a clear answer.After 5 days, we arrived for a routine check-up. The tummy did not deflate, although we fulfilled all the appointments. Again, we had a X-ray, which showed that there was no gas formation.To understand what was the matter, we were sent for an ultrasound. There we learned that the problem is that water stagnates in the intestines. In addition, liver problems and feminine.
We were prescribed an antibiotic, painkillers, and intestinal pills again. Our rabbit behaved like a real hero, endured all the injections, drank all the medicines. In a conversation with the doctor, we told her this, mentioned that she really likes Espumizan (because it's sweet).To which Epifanova said, "Well, if she likes it, then give it to her." Although it was no longer necessary.
We asked her again why our rabbit doesn't walk.She hesitated, and again we didn't get an answer. But she suggested that it might be in the uterus, and offered to have an operation.We asked what the chances were that the rabbit would survive.She said, "It's hard to answer, but as a doctor I would like to cut it open and see what's inside!"Is it okay?!
We read on the forums that Tympanol helps very well from bloating in rabbits. We consulted with her whether it was possible to give it to her.She's "off topic."
Again, they gave everything according to the list.A day later, the rabbit was bloated like never before.My husband urgently went to the veterinary clinic and bought Tympanol.We stopped injecting the antibiotic, we gave this medicine.After 2 days, the tummy became as before.It turns out that my husband and I, without having a veterinary education, helped our girl better than a person who studied to be a veterinarian!
But the rabbit never got up.Everything was more or less, she did not move her paws, but she ate and drank regularly. And
tonight our rabbit died.Literally in a day she got worse.We didn't take her to the clinic because it was obvious that there was no help for her anymore, we wanted her to leave at home with her family.By all indications, she had a stroke.
So I want to tell this would-be doctor that she is not a veterinarian, not a professional. If she had sufficient knowledge, moved her convolutions, if any, of course, and made a complete, accurate diagnosis, then we would immediately begin treatment in this direction and our family member would be alive.
The second year we go to the clinic, the main thing is the tail with the guinea pig. Poloz Alexander Ivanovich is the best doctor.How we found out about him. Our Ginger does not have the correct structure of teeth, in all veterinary clinics in Minsk that we called, they offered pruning only under anesthesia. The only specialist, Alexander Ivanovich, cuts the teeth of our pig without anesthesia. When our pig was sick and we fed him with a syringe, and he lost up to 500 grams, I thought he would not survive. But
the experienced Alexander Ivanovich cured him, made the correct diagnosis. Now our Ginger is 5 years old and he feels great. The doctor will always give advice, make the correct diagnosis, even our Redhead knows him, is not afraid and trusts him. Thank you for your care, experience, and professionalism.
It's not the first time I've brought seals there. I am satisfied with 10/10. Maria is the best doctor. The staff is polite and caring. Even the little things are taken seriously. They tell everything in detail, show it, explain it in an accessible way. A clinic that you don't want to change if you get there)
A bad clinic, the cat died three hours after sterilization, they paid 400 rubles!!!
But the initial price was promised to be about 100 rubles less, then they wind up the price and you will not go anywhere to pay...And you can't prove anything.
This is our private business, a scam
The chief physician refused to return the money-you put a check mark in the contract that the clinic is not responsible ...
But they will not treat without this check mark
He said that we paid little, refused some non-mandatory examinations, and therefore the cat died !!!
Although the site says about a refund for poor-quality treatment
One young person with little experience is working
I do not recommend this institution to anyone, pumping out money and no responsibility for treatment
The clinic's motto:
THE MAIN THING IS YOUR MONEY, NOT YOUR PET!!!
I have repeatedly applied to this clinic with my cat named Marsik. At first I was happy. But at the moment I feel cheated. My Marsik became seriously ill and I had to leave him for ivs at the clinic. Three days of my cat's stay in the clinic cost me almost 1,000 rubles. Moreover, on the first day they charged me 503 rubles and 50 kopecks. Not once in three days have I been provided with a report on what they charge for. I only know that 115 rubles were charged for the supply of a catheter, of which 15 rubles were for the catheter itself, and 100 rubles for the installation. On the third day, I was charged 210 rubles, at the end of which the cat was euthanized. I don't understand why 210 rubles and why the cat was kept in the clinic all day if there was no treatment for him that day...
Convenient location, kind doctors and always a free appointment!
After calling all the famous clinics, there was only a ratologist for the African dwarf hedgehog. With repeated recordings, they offered to visit even day in and day out. They remind you via SMS about the appointment and at the end of the appointment they give you a sheet with all recommendations and appointments. They really care about pets and do not forget about customer orientation!
Good afternoon! I would like to express my deep gratitude to the staff for their high professionalism and hard work. We are sincerely glad that we chose this clinic for our dog. They did sterilization. Thank you for your attentive and careful attitude to animals, which makes our dog in safe hands! I sincerely recommend it.
See original
2
2
М
Максим
Level 8 Local Expert
August 30, 2024
The clinic has a lot of equipment for conducting various studies
The doctors are quite competent
Thanks to the guys from the clinic, all the staff is friendly and friendly. The dog cut the pad on his paw. Seven clinics were called, all offered to sew up the paw only through general anesthesia. The main thing is the tail, it was done through sedation, after 30 minutes the dog was running on its paws. The doctors cleaned and sewed it up. Everything was very prompt, at 7 p.m. they called at 9.30 a.m. they were already on their way home. Well done, keep it up!!!
We treated the dog in a serious condition in the morning and, to our deepest regret, Galkina Elizaveta Olegovna turned out to be the "doctor". The man absolutely did not understand what to do and how to do it. I couldn't provide any help. Even the most primary one. Elizabeth, the temperature of 42 degrees in a dog is not normal. Alas, you don't even have this knowledge.
During the reception, you just went to the computer for the reception, leaving the dog in a deteriorating condition. It's just that it's more important for you to fill in the payment details.
Elizaveta Olegovna, do not accept patients if you do not know how to treat and what to do.
Your lack of qualifications led to the fact that the dog was placed in a coma and subsequently euthanized.
Alas...no review will bring the dog back, but it won't be right to keep silent either
I brought my sick dog. They offered to operate for 500 rubles. They didn't do a blood test.
In another clinic, a blood test was performed, the diagnosis was made completely different and cured with one injection.
And if I had agreed to the operation, I would have paid for the dog's death with my own money.
I was at the clinic earlier, but this time I was disappointed.
My dog 's eye is inflamed . She brought me for examination , they said that there was damage . Drip drops , ointment , eye wash . A week has passed and the result is zero . I started bleeding a lot during the week .
I went to another clinic . It turns out to be a prolapse of the third century and only surgical intervention .
It 's a good thing I didn 't consider sterilizing a dog in this clinic .
Prices are very high for such a level of service and specialists. Sorry for the time and money spent .
The best veterinary clinic, and especially the head physician Alexander Poloz! We go with pets only to him, he will always tell everything in detail, explain and cure.
There is a payment by card, an appointment by phone
See original
3
2
Михаил Р
Level 7 Local Expert
March 2, 2023
In any case, we do not recommend contacting this clinic. We came to an appointment with the "doctor" Anton Pavlovich Stankevich, with a cat who feels very unwell. The doctor accepted us with such arrogance, constantly "teased" our every opinion. It was the first time we saw such an attitude. I canceled all the recommendations for treatment that were prescribed in the state vet.the clinic, saying that they would not help, then told them to retake blood tests and do an ultrasound when we brought all the tests to the consultation.
As a result, I told the girl that there are 3 options, either the cat will "die a painful death", or we do a drip for more than 200 rubles, or we do euthanasia. What made her hysterical, the cat is 15 years old, she's been with her for half her life…How is that possible? At the same time, the cat has ascites, a large amount of fluid was drained from the abdominal cavity the other day, and the doctor prescribes 8 hour infusions ... which are generally prohibited, so he also says that after the first one, 2 may not be needed at all, since the cat may die…
And in general, the imposition of services that are generally prohibited in such a diagnosis is irresponsibility, the chief physician of this vet.clinics, since such "specialists" are allowed to receive patients.
This "veterinarian" graduated from the Vitebsk Academy of Veterinary Medicine in 2020 with a degree in Veterinary Medicine.
Hence, we conclude that a person with such little experience accepts animals in serious condition and also cancels the treatment of doctors with more than 15 years of experience who prescribed treatment in a state institution ... and threatens a painful death ... if you do not make an IV for astcitis!
Our advice is to avoid this clinic. Money is more important to them than helping animals.
I will send the complaint further to the authorities!
I would like to express my gratitude to the veterinarian Evgenia for her careful attitude towards Shusha Lulusha and the surgeon Maria for the quick and high-quality operation (they performed amputation of the foot). The administrator Olga is very responsive, also pleased with the assortment of chinchilla weights, we will look in and advise friends)
Thank you for the work and for the service at a good level.
I brought the dog to the vet clinic because there were problems with her appetite and activity. At the examination, they said there were no problems according to external signs, but they recommended donating blood. It did not work out to take blood the first time, they did not find a vein, after half an hour with the help of all veterinarians they succeeded. We are waiting for the results of the analysis (I hope everything is fine).
Many thanks to the doctor Karas Maria Mikhailovna. They cut the teeth of the Degu squirrel very quickly without anesthesia and efficiently (which is a big plus for the price on a regular basis)
An excellent clinic for owners of canaries and birds in general. Goldfinch, siskins and canary were treated several times. The canary was successfully cured of cloacitis after prolonged oviposition. X-rays, tests - everything is clearly and transparently shown and explained. The rest of the birds have improved their diet and general condition - birds always sing and have excellent plumage. Probably the only sensible place in terms of ornithology in Minsk.
See original
2
Е
Елена
Level 5 Local Expert
July 27, 2024
The first time I get to the clinic, where the animal is X-rayed by an incompetent veterinarian, for whom the money was paid, the owner himself.
My favorite clinic, where you will always be warmly welcomed and competently consulted. I would like to express special gratitude to the Crucian Carp. Let's come back here more than once)
A wonderful clinic, there is always a convenient time for an appointment, an appointment is always on time, Pleasant staff, good specialists.we have been going only here for almost 2 years now